Recently I was driving thru Toledo on my way to vacation with my husband, 6 year old, and 2 year…read moreold twins when a small piece fell off my van. This piece took my van out of commission, we went to O'Reilly in the hopes of a quick fix. Unfortunately they didn't have the exact part we needed and since it was after 7 their distribution center closed. While I attempted to entertain the three little kids the O'Rielly associate, Benny, went way above and beyond for us. He went to home depot in search of a part that would be a temporary fix, with no luck. He drove my husband to AutoZone, again with no luck. We spent basically four hours with Benny trying to find some way to fix our van and be on our way. Sadly we had to delay our trip and spend the night in Toledo, but they had the part for us early in the morning and directed us to someone who could properly attach the part for free. Benny and Eddy at O'Reilly made a terrible situation much better than it would have been otherwise. I only wish I lived in the vicinity so I could frequent the store for all my auto parts needs.

Stopped in to get ball bearings. He asked why I needed them and I said for a school project. Was…read moretold to go to a craft store to find ball bearings, but i was not surprised the craft store didn't have any! It seemed weird they didn't have any so when I got home I called autp store to see if they carried them and that guy said yes. Headed back out again to the store. By this time I was upset. They then told me they did not have anything or anything like it. I would never return. Who tells someone to go to a craft store for ball bearings? We were making a turbine, not a flower arrangement.

Had a great experience today at AAA on Sylvania. Ryan was very polite and helpful. Made me feel…read morewelcome while I waited on tires to be installed. Also witnessed him help other customers as well while I was waiting and he was just as helpful with them. Definitely recommend!

Fast and friendly service. Got me in and out in under an hour for an oil change. Competitively…read morepriced compared to others in the area for full synthetic.

The car I bought had issues from day 1. They kept my car for over 3 months in order to conveniently…read morenot have to honor any of the "warranty" they claim to have. This is absolutely a lemon lot. You can find a more honorable place to spend your hard earned money.

I had bought a car there about a year and a half ago and I was very happy at first that they found…read morea car that I can buy from them with my low credit but not even 6 months I have had nothing but problems with it and brought it in on 4 separate occasions for similar things wrong with the car and was told it should run just fine overall I am just dissatisfied and am getting the vibe they are just fixing somthing minor on it so it just runs for anywhere from a week to a month until the same problem occurs so they can make a quick buck off me after this car is payed off I dont think I can return my business here

I really enjoy going to Napa for my auto needs because I am not really a car guy. The staff has…read morealways shown patience with me to make sure I understand what I need. I have always been greeted with professional courtesy. The new store on Monroe Street to me is a welcome addition to the area. Whatever I need they have always helped me in the right direction for my vehicles. I just perfer going to Napa for my automobiles and their professional advice.

The best Corvette experts in America today. I wouldn't let anyone else work on my Corvette.read more

Bart the owner had many chances to overcharge me and did not there reputable and educated compared…read moreto most mechanics I have been dealing with. I was broke down twice and was immediately helped and not left wondering for days when vette would be done. I research everything to be sure and they have been right on. I am a Sylvania Toledo Ohio resident

I had a very uncomfortable experience at Dave White Chevrolet's service department. The area isn't…read moreclearly marked, which made it confusing to even figure out where to go. While I was still sitting in my car trying to figure out the entrance, a female employee stood nearby staring at me with a judgmental, unwelcoming expression. Instead of approaching to help or even offering a simple greeting, she just continued to stare. When I finally asked where to go, she pointed toward a door with a scowl and no professionalism whatsoever. Customer service should start the moment a customer arrives--even before they walk through the door. A little courtesy and basic kindness would go a long way, but unfortunately that was completely lacking here. This left a very negative first impression. When I did walk in- she had another female standing behind her with her hands in her pocket, almost in a bullying stance. try unpleasant group of people.

I went to automotive because I was told that somebody who sells cars there would take care of me…read moreand make sure that I wasn't screwed over. At the time I was driving a car that was a death trap. I didn't have a lot to put down, but I did say how much I was putting down. I'm sitting there talking to the salesman and next thing I know I'm being asked if I can afford $400 which I said yes then it went to five and I said maybe and then it went $600. I was very uneasy because I knew I probably couldn't make the but I said I could probably make it work. Now mind you I have not been shown a car. I told them that I could afford a $10,000 car that was my budget. At the moment that this was happening to me I didn't think about any of this, by the time we were done I was talking to the Financial guy I forgot his name, who was talking to me about what I was getting for my car, blah blah blah and how much my payment would be. Which was way too much. I'm told this new car that was only a couple years old very low miles, I become excited. At the moment, I was OK with it after making payments on it for four months, I started drowning in debt. Borrowing from here borrowing from there. . The problem I have here is not once was I shown a car. Not once was I asked what kind of a car I was interested in. Now I'm not stupid and I'm usually typically knowing what's going on. But this place totally took advantage of me. I would never tell anybody to go there. I have told four people I have talked to not to go there because unless you have a man with you, they will totally take advantage of you. Do not trust this company.

Mike was an absolute pleasure to work with. Very knowledgeable and helpful. The whole team over…read morethere is what keeps me coming back.

I had a rental car with a tire with low tire pressure. I stopped here and Alexis could not have…read morebeen nicer at helping me out and others took care of it. Top customer service!!!

dropped off my car for breaks. the cost stayed within the quote. it was easy to drop off and pick…read moreup after hours with the lockbox system. I was impressed that three weeks after the fact we got a follow up call just to see how the service was and if we were having any issues. Friendly service on the phone.

Needed some work done on my van and read good reviews about this business. Those reviews were…read moredead-on. I was treated amazingly, things were laid out upfront, and I felt like they have pride in their work and rightfully so. I really appreciate when someone is honest and blunt if they have to be right away. Give me the info and I'll make the best decision for me and that's what they did. But then they went above and beyond. They warned it could take a while... they warned it could be quite pricey if certain conditions existed. I agreed to all upfront because I wanted the job done right as my number one priority and I got the feeling these guys were going to do just that. Imagine my surprise when it was finished way quicker than I expected and for lowest end of the price range they gave me. It's been a few weeks and absolutely satisfied with the job done! Believe the reviews, very glad I was able to get the job done here.