I never made a bad review on any business, or doctor. To make an appointment it's only though text only. The staff is very unprofessional, unfriendly, and very hard working with. I didn't want to discuss my concerns with them and I was forced to order to make an appointment. Forced to text a picture of my concern to get an appointment, it's the staff not the doctor you're texting. After finally seeing the doctor, see instructed the staff to refill medications over a text, the staff refused to. Then told me there was no appointments until 2 months to see the doctor. No hippa laws are respected here. If you're Hispanic, don't come to get discriminated. read more

Wonderful staff and so grateful for their professionalism every time. Dr. Homa is fantastic

I'm overweight now but they decline to help me with any weight medication even though I am a medi-Cal recipient and I am willing to pay out of pocket. And sometimes they are unresponsive which is pretty unhelpful. I wish the customer service is better. Obesity and death by obesity runs in my family, but these unkind dislike helping people. read more

Not very impressed with the office staff. My insurance switched companies so I was given a list of medical providers. I called several times with no response. I left a text , no response. I was able to reach the receptionist. She told she would call me back in five minutes! 2 hours later and I get no response. read more

Dr. Homa Shoghian is a great family doctor. She's very caring, thorough, and really listens to your concerns. Dr. Shoghian always takes her time with patients, making sure all questions are answered. Her professionalism and dedication to her work are impressive. I highly recommend her to anyone looking for a reliable, friendly, and kind family physician. read more

I love this place ! dr Houma is really nice and smart! She always does the best for me and they always help me out so quickly in and out and the best service. I admire my doctor she's also gorgeous too! What a great lady. The staff is nice as well. Thanks Dr Houma for caring about your patients ! read more

Dr. Homa is great, but the staff is unprofessional and aren't wearing masks.

Homa is very unprofessional and very rude.she qnd her front desk doesn't know anything about customer service.I went there 3weeks ago and she was acting nice because I was a new patient after 3 weeks I went there yesterday for touch ups so all of a sudden she was super mean and unprofessional because I told her I still have lines after 40 units of botox.She just want to charge you a lot of money and that's it. I won't recommend her at all. read more

Doctor homa and stafff are very nice they took me in right away . General doctor and does filler and Botox affordable prices

This is the place I send all my friends and family for Botox. For a great experience and price just let the doctor know I sent you. (Phernando) She's never short with the amount or never dilutes the dose. read more

Dr Homa is professional and personable. I have been going to her for years and so does my close family and friends after being referred by me. I'm so happy to have found her. Although her location is not super close to where I live it's well worth it. The prices and the quick efficiency is something I really look for when choosing a cosmetic provider. Most other places are just fluff for Instagram but their technique and skills and professionalism is sub par. Really thankful to have found her! read more

Now the doctor homa is refusing to send me my medical records. Not even a release with an id like every other medical establishment on the planet. Which is obviously illegal and has been reported to insurance. Obviously a retaliation. Plus I still never got my pap results from over a month ago! And made an appointment to specifically discuss them! She verified they have them but still not told me! Just wow. read more

I had a great experience here. The front desk was very friendly & Doctor Homa was very friendly. She didn't a great job! I will definitely come back read more

I was referred to Dr. Homa by my co- worker for my beauty needs ;) and I was very impressed with Dr. Homa's attentiveness. I am extremely careful when choosing a doctor for my beauty procedures and I tend to ask a million questions, you could say I'm a "never satisfied costumer" , but she was so patient and answered all my questions. She made me feel so comfortable. Not to mention I ended up looking great!!! Since then, I have been back 3x and referred my friends to Dr Homa for their beauty needs! My BFF was so impressed we are planing her second visit and my fourth, yikes! :) read more

I am so happy that I found Dr Shoghiyan she is awesome and so caring I love the fact she takes her time talking to patients very knowledgeable and very understanding I just love her and recommend her 100% I believe they take most insurances including Caliptima read more

I'm only putting one star because other wise I wouldn't be able to write this review on this horrible medical "if you can call it Medical" clinic. Very unprofessional and uneducated staff. PLEASE HAVE SOME KNOWLEDGE OF WERE YOUR WORKING AND RE FOCUS ON HIPA REGULATIONS . They have false advertising n they really only want to take your money and their practice is completely breaking hipa regulations. PLEASE SAVE Your SELF AN UNPLEASANT TIME AND DONT EVER GO THERE OR ALLOW YOUR FAMILY AND FRIENDS SET FOOT IN THAT CLINIC OF UNEDUCATED HORROR. Please front office educate yourselfs read more

Completely unprofessional. They charge you PER SYMPTOM! I've never heard of that. The doctor is very rude she speaks to her staff behind the counter but it echoes back to the waiting room. There's absolutely no privacy!! I could hear everyone's reason for visit. Also, if you go down the street to the urgent care on MacArthur it's $60 per VISIT not symptom and their service is amazing! They really actually care about you leaving better and don't want to empty your pockets entirely. read more

I didn't get to see the doctor, I'm sure shes as great as everyone says, but I left due to the receptionist. Some blonde lady in front was helping another lady type something up, and when she saw me she looked annoyed and asked me "what do you need" I said "I'm a new patient" but quietly and I know I have a quiet voice but she goes "WHAT" so I said a little louder that I was a new patient and she said "and?" And while I was explaining why I was coming in she interrupts me and goes "so you have no appointment" and I said "no I'm new and doing a walk in" and she just says "put your name down" and goes back to doing whatever she was doing with the poor other lady who was getting barked at by her. I don't want to come back her because of that lady, tell her to fix her attitude. read more

She wants offer to her patients Wrong information for Botax. She almost close to make me blind.my friend Almost one of them passing out for another reason . Never trust her. She only wants charge you :( She is a layer. Go see specialist, please read more

I get all my face done here! Dr. Homa is informative and very professional. People leaving comments about the staff is irrelevant, i get great results for botox and for juviderm I don't pay attention to the staff to see if if they are rude or nice...... I love my results , I'm beautiful thanks to this place xoxo read more

I travel almost 2 hours each way to get my Botox and lip fillers with Dr Homa. She is attentive and kind and has always gotten me in and out very quickly. The results have always been wonderful and I will keep making the trek because I think she does a great job and I wouldn't trust my Botox needs with anyone else. read more

Dr. Homa is so wonderful and caring, as is her staff! I actually enjoy having appointments with her!

This Dr. Fucked up my face she injected me with supposably juvederm 4yrs later still have lumps were she injected me i been to 5 plastic surgeon who cant really do anything but add steroid shot to the location. I went back to her to ask her she refused to see me. read more

This place sucks. Dont go there. Very unprofessional, cant find paper work and the girls In there are just laughing and playing around. They just take your money. No call backs no nothing. I give it NO stars. But this made me rate it a star. read more

Dr. Homa is the best. She cares so much about her patients and really goes the extra mile for them. I really like how she always gives information so as a patient you do feel informed. The Dr is relatable and on time. read more

I recently switched doctors and I am so glad I came across Dr. Homa!! She does everything quick but takes her time to explain everything until you understand!! I feel very comfortable around her. The waiting time can be long but what clinic isn't! read more

Dr Homa is the best doctor I ever met. She is super kind and professional in her job. She is not only my family doctor but also she does my botox injection for almost two years as well for me. I never had bad experience, pain or other problem after her Botox procedure she did for me. I am a registered nurse and very picky to find a doctor to trust. She is the one I trust her 100 percent. Her clinic 's staffs are very nice as well. I just want to say thank you to all of them! read more

I been coming here for years already and I love this office. Front desk always respectful and friendly feel very comfortable coming here. The doctor is very caring and takes her time explaining things. I've never had better or more personal care from a healthcare team." read more

Please don't ever go there front desk girls are so rude . A very bad medical place to go

ok girls you should all be taking care of your family needs here the Dr. and the girls are just way cool and you feel comfortable w/ them. read more

Ava Medical Group - Family Practice Near Me - Santa Ana, California

I have been seeing this doctor for quite a couple years now. She genuinely cares about her patients. Dr. Homa Shogian is friendly, caring, and honest. The staff is nice as well. I have brought my family and friends to her. I highly recommend! read more

Clean. Professional service with competent people. Genuinely care for their patients; rare to find. =)

No waiting time, the receptionists are all nice. Plenty of parking. Call and see if they take your insurance. Great female Doctor. Very caring and excellent MD. read more

I have been coming to this Dr since I was in High School, Always professional and very efficient with there work. Dr. Shogian is a very nice and smart doctor always gives you a helping hand. read more

Adrianna, the receptionist at this office is a VERY insensitive and unprofessional worker. She set up an appointment, but once in the office, she refused to double check with Medical group. I was in a lot of pain and she rudely refuse to let me in. This is a horrible office. read more

This place is very unprofessional. They do not send prescriptions where you want you have to go to the pharmancy they tell you. The scam the government by giving everyone a green card even if you aren't there for a cold, you end up leaving with meds for yeast infection just so they can charge the government when they dont even check your lady parts! This place is a scam, unprofessional and I wouldnt recommend it to anyone! read more

Dr. Homa is very nice and helpfull....but the woman that work the front desk are very rude and unhelpful. One of them, (the heavy set one) makes you feel like you are bothering her and makes sure you know that she is miserable and unhappy at work. Im sorry but you are representing a business and are working the front desk to help people not to give dirty looks when asked a question and make people feel uncomfortable. I hope Dr .Homa reads all the negative reviews regarding her "front desk" employees and replaces them with positive, helpful employees that like their job and treat her patients with a little respect and common courtesy. read more

First of all receptionists very rude for some reasons they seem like they hate your job....second of all if your not paying cash or insurance your not getting an appointment any time soon, they will schedule you until the following week even if your in pain, to me that tells me they don't care about you, they care about your money, 3rd of all when the doctor finally sees you, you will feel like she is rushing you or in a hurry.... read more