Avoid them. Rude…read morestaff. Picking up phone and immediately hanging up is a thing they do here. Also, unlike every medical office I have ever been in, they are unable to do anything useful without trying to bill me before providing an appointment. "First available" is almost 3 months out.

My 2 year old's pediatrician referred him here to see if his astigmatism requires treatment. Dr…read more Avallone and Emma were amazing! They did a really great job with his exam (both keeping him focused and explaining the findings/recommendations to me). The front desk staff was very friendly and there were toys to play with and coloring books etc. highly recommend if your child needs an opthalmologist.

I came here for my eye care. I have to have cataract surgery. From the moment that I called, the…read morecustomer service has been top notch. when I arrived at the office the office staff from the front desk to the back were all so friendly and attentive. I needed to have quite a few test done before seeing the doctor as was a new patient. Everyone was very thorough and friendly .I had a lot of questions and they answered every one of them. I finally saw Dr.Rutzen he was so nice and friendly he took the time to explain all of my options and he also explained each one in detail and also the cost associated with each different option. I left the office feeling very comfortable with my decision to come here. I ended up having to go back in for an appointment with Dr. Franco she specializes with Glaucoma she was equally as nice and thorough. she explained everything and answered all of my many questions. I would definitely recommend Dr.Rutzen and team. feel very comfortable with my up coming eye surgery . I will come back and give an update after my surgery.

I've been receiving care from this center for years now and they are fantastic…read more One thing I would say is their call staff gets aggressive about insurance on the phone, even though there's never been an issue It seems more and more so over time. I decided to cancel a follow up over a rude reminder call that contained repeated "boiler plate" reminders about insurance re-iterated way too many times. The doctors, some of the best I e ever worked with, would not hesitate to recommend. The call staff? I wouldn't pick up the phone until after lunch when they aren't grumpy.

For ten (10) years....Exceptional care. Followup even after hours. Staff is also First Class.read more

Dr. Cunningham and her staff are exceptional. They have taken care of our family for years and we…read morecan't say enough about them. Dr. Cunningham is personable, knowledgeable and extraordinarily caring. The office is relaxed and well organized. We are grateful to have such an excellent opthomology team to realy on. Thank you so much Dr. Cunningham!

Very high-tech place and friendly staff. Well qualified doctors and assistants. They are very…read moreprompt and if you do have to wait the waiting area is very comfortable. The Lubrano building is also very nice. Worth trying if you're looking for an eye doctor. Why 5 Stars? I would not trust anyone with my eyes unless they deserved 5 stars!

I called and tried to make an appointment this morning and was put off without consideration due to…read moremy insurance issues. I understand having no openings but was trying to gauge how much an initial visit would cost if I chose to pay out of pocket. The woman speaking to me could not have been more off putting in her responses. I wouldn't make an appointment there on a bet. Being kind is not hard. Being rude takes time.

Clinical and support staff are excellent. However they are difficult to reach because the patient…read moreportal is nonfunctional. While it offers the option to send messages to clinicians or to request refills, those functions do not work. The only option is to deal with the AI assistant, which is one of the worst I have encountered in any line of business. Bottom line: good clinical care but terrible practice management and infrastructure.

I was delayed in traffic for almost 2 hours due to an accident on the Route 50 bridge bridge going…read morefrom its eastern side into the Annapolis area. Called ahead as soon as I realized I would be late for my appointment. When I got there I was told my appointment was for a cataract consultation. No, I mentioned, that was years ago.. This was for an eye pressure check. I could not get another appointment until very late September. May need to look elsewhere.

Dr Simoncini was truly wonderful and I would highly recommend this practice to anyone. I was having…read moreissues with my eyesight in pregnancy and another optometrist had not helped me out, so I scheduled an appointment with Dr Simoncini who is conveniently located in the same building as Fetal and Maternal Medicine. I made a mistake and came to my appointment 2 hours early and he happily made time to see me and didn't make me feel like I had intruded or rushed him. Even the staff were pretty nice - giving me honest advice about the frames and telling me that I might want to look somewhere else given my needs. I also left piled high with coupons and samples. I'm so happy I found this place. Extra bonus - check out the framed letter from the astronaut in the lobby - who it seems he also helped.

I just moved to the area and chose Anne Arundel Family Eye Care based on the previous reviews. As a…read moreseasoned glasses and contacts wearer, I had a wonderful experience at this practice! The website was easy to use to request an appointment, and I was contacted quickly by the office to schedule an appointment. Kelsey was such a sweetheart greeting me when I checked in and helping to do the initial tests when I arrived. Dr. Simoncini was so kind and informative, explaining everything every step of the appointment. He was very encouraging during the exam, and I learned a lot about my eyes that I had never had explained before (what is an Astigmatism, why are "floaters" called that and why do they exist?). Then Patty was wonderful in helping me pick out new glasses. I would definitely recommend this practice to anyone for their eyecare needs!

Retina assoc helps me with wet Maccular degeneration both of my eyes. I want to give Emily 5 stars…read morefor going over everything through ly prior to my shots she did an excellent job and my next visit I hope she calls me back again. And I can't leave Dr.Weichel out he did an excellent job to make the shots like it never happened another 5 star review for my Dr. And don't let Emily slip through your hands !

Dr Watt is a genuine rocket scientist who saved my vision! Explained in great detail all aspects of…read morethe surgery and what to expect in a reassuring straightforward manner of a Midwesterner. It takes phenomenal skill to do this work. Plus he's a great guy that will put your mind at ease. I can't thank him and his staff enough!

I'm not sure what is wrong with Dr. Snow's assistant but she's very rude and not friendly. Dr. Snow…read morehimself gave me the wrong prescription. I had to go in for a 3rd appointment as he got my prescription wrong for my 2nd visit. He was very dismissive of my concerns as i had called prior when the prescription was flagged online (yes it was wrong). The receptionist stated it was correct but did not consult Dr. Snow. When i brought this up at my 3rd appointment he could have cared less. His staff is very rude and unfriendly. When I was in my 2nd appointment his assistant said she hurried up and entered the room to avoid getting yelled at. Clearly this office and Dr. Snow are a bit of a mess when it comes to human interaction. I just don't know how you could hire someone (assistant) so cold, rude, and lacking in personality as the assistant. Perhaps she should explore a career in accounting and not deal with humans. I was also told I had a balance when I went it for a past balance, however I never got an invoice or bill in the mail. I don't even know what I was charged for. I will not be returning.

Excellent doctor. He was efficient and explained things well, in terms I could understand. Best eye…read moredoctor I've ever seen.

Excellent prompt service and the examination was very thorough., and responsive to my concerns…read moreregarding night vision & minor double vision. I have been very satisfied with my prescription and glasses. An easy place to highly recommend.

Love this location. The best eye care center I have been to by far. Easy to make an appt, you are…read moreseen on time, the staff and doctors are friendly. Exceptional service and really nice designer frames. I love the technology used for your eyes. The eye screening is top tier.