Shout out to Avalon Flirham Park staff.... If you call maintenance they are there in a blink..... The office staff is always friendly and willing to help. ..and Garfield, I believe to be the the newest member of the maintenance staff goes above and beyond ... If I had to rate Avalon on their staff alone they would get 6 stars. read more

THIS IS A REAL REVIEW. Have been here for 6 months. Constant grass cutting mower noise starts at 8:00 am, pools hours are horrible like opens at 12:00 PM ends at 5:00 PM. weekends closed The apartments are dated and no bathroom in main floor. Lots of stairs climbing. Besides the rent you are charged for water, trash and sewage. If you call the VA office for an issue in billing, it is a nightmare of misinformation. The gym is dated and machines are old, something is always broken and takes forever to fix. Management makes excuses for all issues. Carlos the maintenance person is great however management can not ride on the backs of good working people. Do yourself a favor, take your money elsewhere. read more

We have been here 9 months and are very happy. The newly renovated townhouses are very nice. We are directly across the street from the leasing office, gym and pool so super convenient. Want to give a shout out to Kevin the leasing agent and Garfield, Javier and Andrew of the development's maintenance team. Very responsive, professional and just all around very nice people. That makes all the difference in the world! read more

My husband and I recently to moved to Avalon Communities in Florham Park, NJ. We wanted to extend a very special thank you to Kevin (our leasing agent) for his AMAZING support in the selection of our beautiful townhouse. Kevin, you're the BEST!! Also, we've had our second "minor" maintenance visit by Javier (who's FANTASTIC!!) since moving in our new home and just want to indicate that the quality of the service is OUTSTANDING!! They respond very quickly, are very professional, attend to issues needing attention promptly and are absolutely GREAT to deal with. Thank you so much for the EXCELLENT service!! read more

The leasing office was able to sort out my final statement in a professional and cordial manner and I am grateful that they were able to do this. I have not communicated with the Prior resident department again. It is an experience I will like to forget. So please sort out your final statement prior to moving out with your local office. read more

DO NOT APPLY FOR THIS COMPLEX THEY WILL TAKE YOU FOR YOU'RE MONEY! I decided to apply online without even seeing the Avalaon at Roseland Apartments and paid online, and paid the charge for the application. I wasn't sure if I wanted to live at the Avalon in Roseland or the Avalon at Florham Park, so I contacted Florham Park and told them I was interested and if they could contact Roseland for my application because I already paid $125 for it. They then proceeded to tell me that EVEN though it is the same exact company they had top run my Credit AGAIN and pay another $125 application fee, but was promised I would be reimbursed by the office at Avalon Florham park for one of the fees. So I decided to go look at Florham Park and gave them a $500 deposit on a Saturday to hold the aparmtent, and was told I had 3 days to change my mind. Well I decided against Avalon all together, and could not get in contact with them because the rental office was CLOSED on Sunday and Monday. I called them on TUESDAY morning, and I told them I would not be renting and they had the nerve to tell me that since they have a website, an since people can rent and hold apartments online, they were going to keep half my deposit!! I know for a fact because I was told the Apartment has been sitting empty since August! (4 months)! I told them that was the most ridiculous thing I EVER Heard, and told them I was cancelling my check. So I was never returned my application deposit of one of the TWO apartments complexes of Avalon, and to make matters even MORE ridiculous, I was approved by Florham Parak Avalon with my Credit but Avalon at Roseland said I needed a Co-Signer! So I had my MOTHER contact them and give her information. So I get a phone call now 2 months later telling me I owe them $125 for having my MOTHER Co-Sign for THAT Application Fee! So they are trying to get me for THREE APPLICATION FEES on an apartment that I never rented, and was NEVER told at any time that I would have to pay more money for adding a Co-Signer. This Company takes you for money, and their practices are unethical and ridiculous. I am so Glad I NEVER Rented from them as I can only imagine what it would be to live there! THEY OWE ME MONEY FOR WHAT I WAS PROMISED AS A REFUND OF THE APPLICATION FEE AND NOT ONLY ARE THEY NOT GIVING IT TO ME, THEY ALSO ARE TRYING TO CHARGE ME FOR THE CO-SIGNER ADDED ONTO THE APPLICATION AT THE AVALON IN ROSELAND... I have already contacted an attorney on this, as they have the nerve to try to threaten my CREDIT. I am also contacting Fair Housing in NJ about this unbelievable company. read more

Moved to Avalon on a short-term lease in between houses. The community is very pleasant and extremely well maintained. The office staff -- Brian, Kevin and Chris are very helpful. They know everyone in the community and service is truly personalized. The pool has been great for our kids - safe, clean, and fun. They also host really nice neighborhood activities. I cannot say enough good things about Avalon. Highly recommend!! read more

Customer oriented It is a safe, clean and friendly community. The maintenance team is very professional. read more

The buildings themselves are nice, but that is where the positive experience ends. Dealing with Avalon's maintenance and management teams is a constant headache that only comes with a large, uncaring conglomerate that doesn't realize it has RESIDENTS, not CUSTOMERS. Basically, Avalon is the Wal-mart of apartments. First, you should be aware that there is absolutely ZERO, and I mean ZERO, room for movement or negotiation when Avalon decides each year that your rent should go up by $250.00 a month, despite the fact that multiple units remain empty. You will earn NO goodwill by being a model tenant, signing up for electronic automatic payment and following the rules. You'll just get the standard big company I-don't-make-the-decisions-sorry nonsense. The maintenance department is a joke. They have come into our home while you are not home, without permission, and never contacted us or left a note to explain why they were there. The only way we found out this was happening was because one of the maintenance individuals used our bathroom and did not flush the toilet! Disgusting. In another incident, we had an emergency for which we called (a) our local maintenance department; (b) the 1-800 maintenance number; and (c) the front-office management. My wife and I were forced to miss a day of work each while we were ignored. At one point, one of the maintenance workers was watering the lawn nearby while we sat in our apartment and waited for a response. When we finally marched into the front office to see what was going on, the head of maintenance was sitting comfortably in the air conditioning. Did you find the home of your dreams and need to move out? You definitely should make sure that your move coincides with the end of your lease, otherwise you will be forced to pay their absurdly high month-to-month rent amount, which in our case was nearly $1,000.00 more than our standard rent. Despite the fact that they had 60 days notice of when we were going to vacate, they still charged us the absurd month-to-month rent amount. And you can forget about getting your deposit back. They charged us a "cleaning fee" of $150 even though we had the house professionally cleaned every other week for three years. Our experience is similar to other former residents with whom we have spoken and who have reported that Avalon will do whatever they can to keep your deposit. In short, you should avoid Avalon. Don't get fooled by the nice-looking homes. This is big-box retail at its worst. read more

Jeff & Kevin (the leasing agents) are very professional and extremely helpful and friendly. They go out of their way to resolve any issues quickly and easily. Always makes us feel at home and important. Maintenance Staff is also very professional, friendly and prompt. read more

We do not live at Avalon, but took a tour last weekend. I had read all of the great reviews and was very surprised with the actual condition of this place. Maybe I am missing something, but this was not the place my husband and I could call home. The is clearly a place for people who are in between homes. There is something about the whole neighborhood that seems dreary and sad. We arrived early for our appointment and killed a little time walking around the property. Two people drove through (despite the 15 mph sign) at about 40, maybe even more. Another few walked by us and didn't even acknowledge us. The exteriors of the homes were worn, (discolored siding due to dirt and mold). Many of the concrete porches were wearing, spalling and the wood on the balconies was deteriorating. As we followed the leasing agent to the first apartment we noticed dog feces along the walk (which told me a lot about who my neighbors would be) and he just laughed it off like it was no big deal. Really? Dog poop on the sidewalk in front of someone's home? That's not cool. Besides that, the front doors were not decorated with wreaths or seasonal adornments. It looked really corporate and cold. It felt like everyone who was living there was just trying to get by until they could get into the place where they really wanted to live. I forget the name of the leasing agent. He was nice, but seemed a little confused about which units were readily available and what he could show us. We walked to a couple of units to get an idea of fixtures and flooring etc. I will say many of the places are large. Lots of room if you are relocating a family temporarily. They have garages and lots of place for storage. They are bright and have lots of windows. My husband and I were looking for a place to live comfortably for a few years until we buy a home. This place just wasn't going to cut it. There's a reason they don't post any pictures of the kitchens on their website. The kitchens were just awful. White chip board cabinets, brass lighting fixtures, fluorescent lighting that is really dim and no microwaves. The counters were cheap formica and while we liked that the ovens were gas, they were so outdated. And even in the largest kitchen, the counter space was limited. The bathrooms were just plain with the same white formica cabinets and countertops. Some units only had bathrooms up on the tops floors with no powder room on the first. It sort of felt like a cabin you could rent instead of a home. No microwaves? Come on. We looked at one unit that had the 'newer' flooring and it was some kind of linoleum that was made to look like wood. The place we looked at had it all peeling up and the kitchens had linoleum as well. The carpets had obvious stains on them, which looked like pet urine and they said they only had them cleaned, not replaced between tenants. Cheap all around. We looked at one unit that had a nice view of the woods when we noticed footprints and some dog poops in the snow. The leasing agent said that a lot of people walked their dogs back there and let them poop. And even better, he said some people let them go on their patios, which is just disgusting. Great..... Maybe this is a good place if you are going to be living here for a few months, but for us it was a total turn off. I have no doubt that the leasing agents and management staff are nice. When we arrived there was one agent who asked us if we needed anything from the store as he was going out and gave our dog a treat. But the general condition of the actual apartments was really disappointing, and the agent showing us around, while nice was a little lost. We were asking about prices of units and he had left all of the information in his car. We never really knew what we were doing the whole time. He was not helpful and a few times I almost overlooked a feature of a whole room because he was not paying attention. We came upon one unit and the front door was all damaged. He didn't really give us confidence that things would be fixed if we decided to move in. We didn't feel very confident at all. Maybe he's new, but he made us feel really nervous. All we could see was a headaches with this place and honestly, we were annoyed that we wasted a weekend coming up from DC to see it. read more

This place stinks. They will most certainly try to keep your deposit. They tried with us. Remember that in NJ they can't keep your deposit for normal wear and tear. just for general information: N.J.S.A. 46:8-21.1. "Landlords cannot charge cleaning fees to tenants who leave their apartments broom clean. Landlords often try to deduct such fees, as well as fees for painting." they will try. also, their snow removal is atrocious. Service stinks. I can't tell you enough times, avoid it at all costs. read more

We love working with Kevin and Avalon at Florham Park. We have leased many apartments here and our guests are always very happy. Wonderful renovated units with attached garages...great location. Kevin is always so wonderful to work with. Makes it very easy to lease and move our guests into their units. read more

Although the grounds are nice the business practice are so dirty I'm surprised people continue to live there! After 1 year my rent was raised over $100 dollars then after I moved out before ending my lease I was charged a real dirty fee! Since the person that moved in after me was given a lease $50 a month less then I paid they wanted me to pay the $50 difference over the 10 months that remained in my lease! There is no negotiating with these people either, they charge you whatever they want or they send you to collections. Oh and don't expect to ever see your security deposit back either! The place I moved out of was so clean and they charged for 2 different cleaning fees and to paint the entire place! By the way you have no say in this either. The more I calmly complained the more I was asked if I was paying or not!!!! They don't give a rats butt about you they just want every penny they can get out of you! Worst experience every!!!!! RENTER BEWARE!!!!!!! read more

My husband and I recently moved to Avalon at Florham Park from Florida. We didn't know any areas in NJ and we're looking around everywhere for the perfect home to live in. Avalon at Florham Park has everything we were looking for! Such a beautiful and clean community! It might be a little outdated but it's very well maintained! It feels like your own home. Plus I heard they're starting renovations very soon! Been loving it so far and the amenities are great! The gym and pool are really nice and walks around the neighborhood are so beautiful and serine. If your looking for your own home kind of feel then Avalon at Florham Park is the place for you. read more

Great place to live, but beware the rent will most likely go up every year.A $250 increase over one year is pretty high, but it is said through a representative to be "the market price". No call back from management when you ask about the increase so we are still puzzled about this. Also the appliances and fixtures are very dated. Perhaps the large increase will go towards upgrades in the appliances and fixtures, but we are still waiting to hear from management. read more

We are living here about 3 months. The grounds are kept very nice and the staff is great. The maintenance crew (Phil, Mark, Patrick & Javier) have been terrific: courteous, friendly and extremely prompt with repairs. Even non-emergencies are fixed the next day. The leasing office staff (Jeff & Kevin) is very friendly & helpful too. The apartment is a little dated - appliances seem to be original as are the kitchen cabinets and counters. Carpet is clean, but tired as well. HVAC system needs upgrading. Overall, very happy with the size, layout and location. read more