The entire staff was perfect. I forgot my passcode for the safe and was in a rush as I had an…read moreinternational flight. Everybody stopped everything and was especially helpful correcting my problem.

I stayed here a few years ago while my home was getting repaired and my insurance company placed me…read morehere. From day one I was met with a unprofessional attitude from Maria that handles the insurance accounts at this establishment Because of my experience with her, I would never ever encourage anyone to ever stay here.

Shout out to Avalon Flirham Park staff.... If you call maintenance they are there in a blink…read more.... The office staff is always friendly and willing to help. ..and Garfield, I believe to be the the newest member of the maintenance staff goes above and beyond ... If I had to rate Avalon on their staff alone they would get 6 stars.

THIS IS A REAL REVIEW. Have been here for 6 months. Constant grass cutting mower noise starts at…read more8:00 am, pools hours are horrible like opens at 12:00 PM ends at 5:00 PM. weekends closed The apartments are dated and no bathroom in main floor. Lots of stairs climbing. Besides the rent you are charged for water, trash and sewage. If you call the VA office for an issue in billing, it is a nightmare of misinformation. The gym is dated and machines are old, something is always broken and takes forever to fix. Management makes excuses for all issues. Carlos the maintenance person is great however management can not ride on the backs of good working people. Do yourself a favor, take your money elsewhere.

Maintenance ! They need to hire experienced people to maintain this complex. When a family move out…read morepaint completely not in spots. Clean the borders and not paint over the dust.

If I could give zero stars, I would…read more My experience at Sun Valley at Florham Park has been extremely frustrating due to ongoing maintenance issues and poor management response. For months, I dealt with repeated plumbing failures affecting both showers in my unit. The showers would start with pressure and then quickly become unusable. Maintenance opened the wall and even replaced a mixing valve, but the issue kept returning. After multiple visits and weeks of disruption, the actual "fix" ended up being simply replacing the shower heads -- meaning the prior invasive work never addressed the real cause. During this period I went weeks without reliable use of basic shower facilities, despite submitting repeated maintenance requests and written notices. Every step required constant follow-ups and documentation just to get basic issues addressed. After all of this, management eventually offered a $250 credit for months of disruption and loss of essential facilities. I formally requested a reasonable rent abatement consistent with New Jersey tenant habitability standards and provided detailed documentation of the issues and timeline. Management has since stopped responding entirely. Tenants should expect working plumbing and a responsive management team when issues arise. Unfortunately, that has not been my experience here. If you're considering moving here, I strongly recommend asking current tenants about their experiences with maintenance response and issue resolution before signing a lease.

Cleaning people need to clean the inside of this complex, particularly by the inside of all…read moredoorways (within the buildings), not just the main entrance. People are allowed to go in and out through the other entrances located in each building- in addition to the main section. Why are cleaning people not doing their job regarding this matter?? I am truly disappointed. This complex is considered high-end and expensive. Cleanliness is important! Spider webs, dead insects or creeping sugar ants is not too impressive to me (just my opinion).

I am interested in the possibility of living in these senior apartments but I was told by friends…read morethere that the bathrooms on the main floors are often kept locked--such as in building 2. Senior apartment buildings really need bathrooms available to us!

I have had a totally positive experience renting from Phillips Asset Management. I was admittedly…read morehesitant to move in when I read some of the 1 star reviews on this page, but I am so glad I went forward with it because I love my new home! Everyone was extremely helpful through the entire move-in process; the single issue I had with the apartment was fixed immediately, and the property is maintained wonderfully. I live in their Sparta units and totally love them.

This is the worst management company in the state! If your building hires them, or if you're about…read moreto move into a building that they manage, run, move back in with your folks, do whatever you can to steer clear of this garbage company. This has been, hands down, the worst housing experience of my entire life- they're completely and utterly inept and unprofessional, and they don't care at all about the people who live in their properties. The building I was living in changed ownership while I lived there, and the new owners hired Phillips Asset Management in the winter of 2018. They began renovations/demolition soon after, and as a result of the demo, my toilet began flooding from the tank, a problem that was left unresolved until I moved out. The property manager basically told me that there were "rocks in the waterline" and that replacing the toilet would fix the issue, but they wouldn't do it until I moved out. So I was left without a working toilet for a month- I had to turn the water off every time I used it, or face a flooded bathroom. The blasé response from Mark, the property manager, left a bitter taste in my mouth- it's not like I was complaining about something trivial like a squeaky door or a broken drawer handle- a working toilet is a pretty necessary thing to have in an apartment! I found their lack of concern unacceptable, and sought to move out as soon as possible. To add insult to injury, they screwed up on refunding my security deposit once I finally did move out. I had discussed with Mark that they'd deduct prorated rent from my security deposit refund (I moved out on the 15th of the month, so I only should have owed half of that month's rent) They, unsurprisingly, deducted a full month's rent from the security deposit. I emailed the office and threatened legal action, and I received no written response. I finally called the office, and the receptionist told me that "Mark never told her of the agreement" and that they'd cut me a check for the remaining amount I was owed. How do you run a business this way? No apology from Mark, no recourse for me to take, other than writing this review. I just don't understand how people can get away with things like this. Seriously, these people are terrible, do not involve yourself with them, nothing good with come of it! Don't go through what I went through!

Neighbors are friendly. Service is not the greatest. Still wait for over 4 months for maintenance…read moreto come look at the mold issue we had in the apt. Constant water in kitchen by improperly installed dishwasher. Refuse to do anything about flooring till we move out. Apt moved into unrepaired. Constantly harassed by maintenance.( Kids are not not allow to play in front. But then get told to stay out of rears. Can't play in rear told to play in street. Harassed BC they play in street.) Complex refuses to give children a proper play area. Can't sit outside without maintenance stalking tenants. Horrible winter upkeep. Clean up does not start till after 9 after when residents and children have already left home. Doesn't maintain sidewalk and stairs free of ice. Etc etc.

Area is appealing, buildings and grounds well maintained, rent for one bedroom apartment on third…read morefloor is high, buildings have three floors but the stairs are outside, no elevator. Inside washer & dryer. Rooms are small...not enough closet space.

This property management company is horrible and could careless about the people that pay money to…read morestay at their properties i had three bad leaks in my apartment since moving there not even a year ago at copper quarry village in MD , and needless to say my property was damaged and my insurance would not cover it because the leaks were due to neglagance of the company not clearing the drain system on the roof causing all the flooding and of course they refuse to pay me for my damage at the property nor even give me a discount on rent for the trouble because they took their time to even repair it and when they did they left my things all over and had dry wall spackling all over my sinck and on my dresser, i since contacted my lawyers and they are so arrougant they have yet to respond to the letter sent to them from my lawyer so in turn court will be in the very near futurt, i also filled a complaint at the BBB and of course they didnt even respond this company will take your maoney and treat you like nothing when they fail to realize that if people stop renting their properties they would have nothing see below the BBB letter showing they did not respond and if you go to copper and quarry village in MD google reviews you will see my review with pictures of what i delt with the last go round : From: BBB of New Jersey To: Jermaine Chester Subject: This complaint has been closed without response from the business Jermaine Chester 6607 Bonnie Ridge Drive Baltimore, MD, 21209 Dear Jermaine Chester: This message is in regard to your complaint submitted on 8/18/2025 against Westminister Management. Your complaint was assigned ID 23761477. Your BBB has closed this case and noted that the business did not respond to the complaint. This complaint will be reflected on the company's BBB Business Review with the following language: "BBB did not receive a response from business." If you wish to pursue your complaint, we suggest you contact: NJ Division of Consumer Affairs 124 Halsey Street Newark, NJ 07102 Consumer Hotline: 973-504-6200 Toll Free NJ only : 800-242-5846 Online Complaint Form: https://njconsumeraffairs.state.nj.us/file-a-complaint Email: askconsumeraffairs@lps.state.nj.us Please feel free to contact us with any further questions.

There have been so many issues that I honestly don't know where to start…read more.. -We have had issues with ants in the apartments and cars, theft of property, and car break-ins -The water gets shut off several times a month for a line break, then the residents end up paying outrageous water bills because the property is not maintaining the plumbing... The property manager kept informing all of us tenants that Conservice (third-party utility biller) was issuing a credit and we tenants would see a credit soon. About a week later, the manager, office rep, and several maintenance personnel had put their 2 weeks' notice in. I'm sorry, but a statement like this clearly shows there are even more problems we don't even know about.....other than $250 water bills for a family of four!!! -They try to fix problems in the cheapest way possible. Our neighbor had a refrigerator leak they had put several work orders in for, the solution was to tape the back (three times) until he threatened to call the Better Business Bureau, then finally they agreed to replace his fridge. Afterward, the old fridge sat outside our doors for two months (which was not safe for kids due to sharp plastic and metal pieces). -Our refrigerator door handle broke about a month ago...and it's completely understandable why..... there were screws on top of other screws. (photo attached). -Our carpet was coming loose from the transition slip that separates the laminate floor from the carpet. There were nails sticking out and, after four weeks of notifying them, they showed up to put a band-aid on the problem. The short nails he used were coming up a week later. I am still having to pull them out of the carpet so the little ones don't get cut. -The gas water heater had a leak for months before we knew about it. We ended up having gas bills doubled for a year and tripled for three months. I received a partial credit, but I sent documentation clearly showing a credit was still due $460, but they said there was nothing they could do.. so we residents pay the price of their negligence. -I have requested documentation several times regarding the water bills, a request to speak with a supervisor over the property manager, and work orders for a list of items (not even listed) and have gotten no response Please do your research before moving in!! Google Westminster Mgmt LLC and Conservice and you will clearly see review after review on several properties poorly owned and managed.

PROS: these town houses are amazing! They are luxurious, spacious, and all have garages…read more CONS: this is a gated community so it's annoying for guests to try and get in OVERALL: amazing place to live, not so great for guests arriving

I am incredibly grateful to Tim and his team. He genuinely cares about helping people--it's not…read morejust about getting the job done quickly and collecting payment. He is thoughtful and considerate of each client's space, recognizing it as a place of peace and well-being, which was the exact opposite of what my apartment had become. It's been an incredibly difficult year, and challenges continue to arise, but Tim gave us a fresh start--an immense weight lifted from our bodies and the chance to breathe again. A couple of minor things for next time: while the apartment is stunningly clean, there were a few spots where the team seemed to "tap out". Some items were placed in unexpected locations--like reusable shopping bags inside the open space of the TV console, shower products left scattered, coat racks and dog harnesses still unorganized even though I sent a picture of that space to be cleaned, and kitchen spices mixed with glassware despite Tim mentioning it to his staff before they started. These are very nitpicky details and honestly not significant. If you want a solid deep clean -- Tim's your guy!!! What matters most is that I wanted a beautiful, clean space, and Organic Tim's went above and beyond to deliver that. They even rearranged some furniture, transforming this space from a reminder of chronic illness, stress, and exhaustion into a space where my family and I can come together and live fully. This space is now a home. Thank you, Tim! See you next time!

We have just moved into a new construction home here in New Jersey. We were looking for a full…read moredeep clean to remove all the construction dust and dirt left during the work. Organic Tim's Cleaning answered our request immediately and was able to come out and give us a quotation in a timely and professional manner. The use of organic cleaning materials was important to us and he did not disappoint. He showed up promptly with his team at the appointed day and time and they went right to work. We could not be happier with the results. Every square inch was cleaned and polished. It was as if we had walked into a brand new house that had been shrink-wrapped from a factory. It had that "new house" smell that was clean and clear but not overpowering. We are looking forward to having Organic Tim's come and clean our house every month!