1 Star - Unsafe, Unprofessional, and Negligent Management…read more My experience at The Reid Apartments has been nothing short of appalling, and it is entirely due to gross mismanagement. Under Tiffany Mason's leadership, this property operates with a complete lack of professionalism, accountability, and basic human decency. Phone calls to the leasing office routinely go unanswered. Requests for documentation are ignored. Simple resident needs--such as retrieving mail--are escalated unnecessarily and irresponsibly, including involving law enforcement. The stress caused by this pattern of behavior became so severe that it resulted in a medical emergency requiring ambulance transport and hospital care. No resident should ever be pushed to that point by the very people tasked with managing their home. Beyond management issues, the property itself is poorly maintained. Trash is frequently left sitting around the building, creating unsanitary and unacceptable conditions. Instead of addressing these visible problems, management appears far more focused on intimidation tactics and avoidance than on actually doing their jobs. This is not just bad customer service--this is negligence. Leadership at this property has failed its residents, and the lack of oversight from ownership is glaring. I strongly caution anyone considering living here: think twice. A home should be a place of safety and stability, not stress, fear, and chaos.

Clean complex and accommodating staff! The complex is one of the best in the areas! It's quiet,…read moresafe, and accessible. The leasing staff members are friendly & they approach issues with compassion. Maintenance requests are also handled in a timely manner ( you are sent emails and text before anyone enters your home). I lived here for a while & still have no complaints. Any issue that I've had has been small and rectified within 48 hours. Pedro,Kamae( may have spelt her name wrong), and the newest young lady that they added are great!

Muy buena atención por parte de la oficina, es un lugar muy tranquilo para vivir, son muy…read moreaccesibles y los vecinos tranquilos

The Maintenace staff is the best. They always get out as fast as they can and are so friendly. The…read moreanswer all my silly questions I have with no problem at all. They always go over and beyond what the call is . They make sure the issues is fixed/working before they leave and always clean up after themselves. I am so happy with the work they do and their friendliness, even with my teens laying in the way. Thanks for all you do Northgate!

Almost two years in, and nothing has changed: we still couldn't be happier to call Providence home…read more Here we feel safe, welcome and relaxed, and it's always a pleasure to come back to our little nest after a day's work. Tina, Kayla and Jasmine from the administrative team, and George and Jamal, from maintenance are top-notch, super friendly and easy to deal with. We love the complex's atmosphere, the lovely layout, and how peaceful it is, day and night. Bonus: I always look forward to the fun social events they promote at the holidays! :) I highly recommend it!

I recently toured here with Nathan. I was late because I got lost and had to park in the shopping…read moreplaza to turn on my GPS. He was in the office alone and there were people in and out making payments since it was the first of the month. He was very Professional and Patience. We were able to do the tour, he took the time to explain everything and answer all of my questions and gave me his card to call him if I had any questions, He also told me how to go online to start the application process, which I did immediately. I was really impressed with the management team. The neighborhood is nice and peaceful and it looks like the maintenace team does a good job keeping the grounds and the pool clean. My yorkie and I are in the process of moving back from Central Georgia and since I work from home, I need a peaceful and claim place. This looks like the place for us. I can't wait to move in

Avana City North has been ongoing renovations which is great for the community, its a great place…read moreto live and best part is you get to the freeway in 3p seconds.

There is no option to give a zero rating, which is why I selected one star. The level of…read moreunprofessionalism and incompetence here is unmatched. I have experienced multiple issues with management and maintenance. In a previous incident, I suffered excessively high electricity costs due to their incompetence. For approximately five months, I paid between $300 and $500 per month in electricity charges because maintenance was unable to identify the issue. Eventually, they determined that the heater and air conditioner were running simultaneously and canceling each other out, which caused the unusually high electrical usage. Despite this, the property only reimbursed me about $250. As a result, I lost approximately $600-$800 due to their failure to properly address the problem. More recently, another issue occurred when the full common-area corridor electricity charge was incorrectly added to my monthly bill. I explained the situation and provided evidence, including the utility bill. I clearly stated that I would not pay the excessive rent amount until the issue was resolved and that I should not be held liable for any late fees. I followed up multiple times but received no response. Despite this, a late fee was added to my account, which is unacceptable. When I called to address it, I was told that a voicemail had been left instructing me to proceed with payment. This is false--I did not receive any voicemail. They also failed to follow up via email. Additionally, the claim that a voicemail was left on April 2 is untrue. At no point did they make a genuine effort to resolve the issue. I am still living in there and waiting to leave this hell place.

I have been living here for more than a year and I consider this as my home. These apartments are…read moretruly great. Probably the best apartment move-in experience I have ever had. Jose was my personal property management consultant, he will seriously take care of you. He will go above and beyond to make sure that you understand what is presented and comfortable with everything. In the Covid/Pandemic times I was stuck overseas and they have helped me on phone calls and emails by giving access to my friend to lookout on my apartment and my car. Friendly staff, respectful residents and great shopping centers in walking distance. They have a nice swimming pool, game room, personal workout gym, outdoor grills for cooking, enough parking for cars and a little play ground for Pets. Lots of flowers and greenery all around the community. Green Park offers new luxury apartments and townhomes for rent in Tucker, Georgia. Located on a beautiful 3 acre park. They have studio style apartments, one bedroom and two bedroom apartments, homes along with two and three bedroom townhomes makes up this serene community. Green Park is conveniently located by Virginia Highlands, Emory, the CDC, and Perimeter Mall. These apartments have a cool access to places like a movie theater across the street, pizza places like Mellow Mushroom's and Uncle Madios, sushi, Thai, and other restaurants all in walking distance. Kroger, Publix, Target and Aldi all around the corner. The apartment complex is very clean, beautiful, and well maintained. The property is super convenient to everything in and around. And most important, I feel very safe. The complex is new with beautiful updated appliances and wooden floors most of the place which I love it. I would highly recommend Green Park Apartments to anyone looking for an amazing place to call home.

Great Neighborhood beautiful townhouses but let talk about what you don't see from the outside…read morelooking in I just moved once I realized this place is a expensive Ponzi scheme the way they charge you for unnecessary things such as an increase on trash fee's increase in water bill an not to mention you can take great care of their unit like I did I left it how I came in it was move in ready she even did the walk through with me an told me I took great care of the place but today I receive an email with all sorts of extra charges that they're going to deduct from my deposit it's really insane and I don't like it

The best thing about the property is the maintenance team. The senior maintenance tech to be exact…read more When things are needed to be fixed he is very attentive to detail of his work. One of the reasons I have stayed here so long. I feel safe at the property.

I did a tour and it was a great experience. The grounds looked well kept. The amenities were clean…read moreand the apartments were modern. I really enjoyed my experience with Melvin. I will be renting soon.

Great community with fantastic, responsive management.read more

This is a beautiful community in the heart of Decatur with an amazing staff. Beautiful apartment…read morehomes with great walkability.

I am living since last 3 years and i have never seen such a bad management. Nobody receives the…read morecall to fix issues. no security, no swimming pool, says gated community but entrance gate is always open for outsiders. they never take complaints seriously..but still need money on time. technicians here are good for nothing they come for fix and break other things. i will end my lease here this December. please do not come here.

I have lived here for two years and am only not renewing because I want to be closer to work. We…read morelove our apartment and even thought it was flooded over the winter, the management did their best to fix it as quickly as possible and we were well compensated for the damages. Kevin and Jimmy in the office are fantastic and always willing to do anything they can. They have both gone above and beyond multiple times which is very appreciated! The neighborhood is fine, not many places to walk to but everything is less than a 10 minute drive away (whole foods, restaurants, walmart, etc.). Apartment is well renovated and a very reasonable price for the area and quality of the apartment. Would 100% recommend!

The good: the apartment itself, the maintenance staff is prompt once a work order is placed…read more The bad: The front office seems bothered by every question or request. They have an attitude with everything. They recently put a $50 charge on my account for not having renters insurance (I've had the policy active and paid with USAA since moving in). I've now called five times to get them to remove this charge so I can pay this month's rent. The online portal will not allow you to pay a custom amount. Now the charge is off, but with a $130 late charge. The package situation is dumb. I have a wedding coming up, so clearly expensive and important packages will be coming to me. The front office accepts the packages from the carrier, puts them in the back of the office and when you try to get them from the front office staff, they can't find them. I have literally visited the office six times to receive two packages. They also will not allow you back there to look yourself. They never answer the phone. This is annoying, because when you walk down to the office there is usually someone sitting in the office to greet you. Even if you have a tour of a future resident, have one staff member stay in the office to answer the phones. Even if you leave a message I never get a call back. I have called on at least five occasions and received one call back. There was even a time when a resident near me had packages outside their door piling up over a couple weeks. A neighbor stopped me in the hall and we were both concerned. The resident clearly lived alone and we were concerned if the person might not be alright inside. I go down to the office to speak to the staff who visibly looked annoyed I was bothering her. She told me the resident would retrieve the packages eventually and not to worry about it. I said, "Can you please do a wellness check to make sure the person is not dead inside?" She again acted annoyed. I threw my hands up and left. The amenities are consistently broken and under repair. For a complex that talks of luxury, this is far from it. Live somewhere else.

unprofessional management company so that's a bad sign. I arrived for the tour, which was scheduled…read moreover a week in advance (I was five minutes late during business hours) - the office was unoccupied with this sign inside (I followed a resident inside and then saw it, otherwise you're stuck in the parking deck and no one answers the door when you ring). No attempt at contacting to check on the appointment, reschedule since the person had to leave during open hours, or since then. Also keep better track of your leads. Stop emailing pushing for a tour when it's already scheduled.

Just wanted to say that I have called North High Ridge Apartments home for... well, let's just…read morekeep it at several years. The location is the perfect for jumping on your bike and riding either around town or to Stone Mt. and back (35 miles via the path)... or running! It surely can't hurt to be a stones throw away from Manuel's Tavern and the Righteous Room... The management is the real reason I've stayed so long -They're great! The apartments range in price and conditioning (the most recently reconditioned ones go for more). Although, my place was pretty much a tree fort minus the tree, I could have made it more swank I suppose... that just isn't in me. Each apartment has a porch/balcony which is huge in my book! This time of year, nuthin' beats a "colbeer" and a heated game of dominoes on the 'ol porch.

I lived in the large one bedroom for 2+ years and sadly had to move back to my home state. The…read moremanagement team is great, we never had any issues ever. These apartments are true gems!