Pros: Great location. Clean and well maintained for most part. Responsive front office and…read moremaintenance team. Cons: Fire alarm for entire building goes off twice a week like clockwork. Sometimes it's at midnight, sometimes 5 a.m. Usually lasts for 20 minutes. Have to pay for amenities even if you don't want them (it's $300/year to have your trash picked up and they only do it 5 days a week).

My review strictly has to do with the management team in the office. I am currently on the hunt for…read morea new place to live and decided to stop by and check out the place. First and foremost, Davia was the absolute best. I discussed with her my special conditions that are currently making finding a home a challenge. Davia listened and sympathized and was more than willing to help me as much as possible. She really went above and beyond for me. Even the manager (whose name I have sadly forgotten) was a pleasure. Although I do not live here, just the immediate response to help me, spoke volumes. That alone made me want to live here more. Hopefully, I will be a resident soon but if not I felt the need to highlight their kindness and professionalism.

Living here has honestly been one of the most emotionally draining experiences I've ever had. It's…read morelike the moment you express frustration or speak up about anything, you're labeled as a problem. There's no room for being human. I feel it's important for future renters to have a full picture of what life can be like at this complex. On the surface, this place looks nice--quiet surroundings, decent location, and what seems like responsive management. But once you're in, especially if you run into any kind of issue, things can get very frustrating, very quickly. Management presents themselves like they care, but if you're not smiling and compliant 24/7, good luck. I had a serious ongoing pest problem that was physically and mentally exhausting. Maintenance did come out multiple times, but the issue kept coming back. Unfortunately, rather than approaching the situation with compassion or trying to understand the resident's experience, the management's tone shifted. Communication felt cold and transactional. At one point, I felt like I was being blamed simply for being upset about living conditions that weren't being fully resolved. What really hurt was not being given a fair chance to explain my side of things when there was a misunderstanding. Instead, Property Manager, Mr. Vargas issued a lease violation warning based on what others said--no conversation, no real discussion, just a letter. That felt extremely one-sided and honestly left me feeling powerless and unheard. I would advise anyone moving in to document everything, stay on top of communication, and be prepared to advocate for yourself because the company is not on your side. They even begged me to write them a good review when I first moved in! Everyone deserves to feel safe and respected in their own home. That's all I ever wanted.

The neighborhood is a bit "sleepy" if you have a active social life, but great value for the…read morequality of the units. Ultimately, we did not feel very valued by the agent. She rushed us through our tour and gave short, and disingenuous conversation. We eliminated this property from our list immediately after our tour.

This spot was a dream to live!! The windows and high ceilings made the space so large. I was in a…read more1bd1ba facing away from the Beltline. Each unit is a little unique on the sizing, but they do a great job of showing you whats available or similar. Such a quiet spot on the beltline. I did really enjoy how chill it was even thought it was right in the heart! I will say what comes with that is, the minute you step out the building (esp on the weekends, it is super busy!!) so be prepared! The space was great. Cons are there isn't much storage- only 1 closet (bedroom one & small), small kitchen (might not be an issue for some, but I love to cook and it was tight), and shared laundry (wasn't really an issue, just inconvenient)! Overall loved the space, but wanted some of those things back.

While my experience with Ford Factory Lofts was absolutely negative, I must give credit to the…read morekindness of Lindsey in the leasing office. I'd been approved for an apartment about a month ago and was scheduled to move in this Friday when I was informed that the current tenant had been ghosting management and didn't moved out days past the end of their lease. As a result, they wouldn't be able to fulfil my move-in date, which due to my circumstances, meant I needed to pull out. While I fully accept this issue had more to due with the tenant and not the complex itself, I wasn't informed about any of this until I called 4 days prior to my scheduled move-in date to once again ask for photos of the unit that I never received since there were none on file....? Finding availability here is very hard since the location is "relatively" cheaper than its competing apartments on the beltline trail. The application process was fast and all done through the phone, but their website is completely false at conveying how the place actually looks. They claim their courtyard had recently undergone renovation but after seeing the space, I realized all of my friends were right when the compared it to looking like a prison (It very much does). The trash chutes and stairwells are pretty disgusting and the courtyard looks extremely dated. Nothing about how much concrete is in that facility makes it come across as the "hipster-industrial" vibe you're hoping it is. It's a pretty instant hit in the face as soon as you walk into the courtyard how uninviting the common area is (the elevators are also in desperate need of a face lift). Few more things- the website advertises the units having "fully equipped kitchens" which is fictitious. In reality, they're very small galley kitchens with micro-sized, outdated appliances (which I wouldn't complain about if the rent wasn't $1700 a month). Nothing about the apartments or the community space is "luxury" or looks like it's worth anything close to what you pay for it. Their units are extremely bare canvases for you to decorate as best you can to forget the fact that it's a cold, outdated warehouse. If that's your thing and you absolutely have to live right across the street from PCM, then maybe its for you. Fortunately, there's many better deals in metro ATL that look much more like what you're paying for (I found a nicer/more affordable place 1 hour after Ford Factory called me with their tails in between their legs to tell me I couldn't have the space i was promised) so all is well. TLDR; DO NOT apply for this place without visiting it first- and know what your getting yourself into with your unit and the community area.

The location is great, but honestly I've dealt with so many maintenance issues it's just not worth…read moreit. As I'm typing this out our fire alarm is going out for the FOURTH TIME TODAY over "an elevator issue"??? And probably the 12th time this year. No one ever communicates or fixes the issue and this has happened several times in the middle of the night. On top of that I've dealt with a faulty heater during the coldest week in Atlanta in December that they didn't fix for over a week, then a broken AC unit that took them 2 days to fix (and only because I went to the office and had to demand to talk to the manager). Trash is left out in the halls and smells terrible. I've contacted them about this as well and never heard anything back. Save yourself the money and stress and go to mariposa lofts across the BeltLine.

Great staff. The property manager is great with communication. Location and apartment community is…read morelovely.

originally made a review in the past and was politely asked to take it down, which I did in good…read morefaith. However, after continued issues, I feel it is important to share my experience. I first lived at AMLI Piedmont Heights in 2021 and had such a good experience that I chose to move back in 2023. At that time, the office staff was friendly and understanding, and I had no complaints. Unfortunately, my experience from 2024 to now has been very different. One of my biggest concerns has been safety. During 2023-2024, there was a serious situation where a stranger was given access to my apartment with a key by someone employed at the complex. After this incident, my locks were changed, but I was only given one key even though my lease stated that two keys would be provided. This was already concerning. On June 9, 2024, I lost my key around 8-9 PM and immediately contacted the office. I was told I would be charged $200 for a replacement because a locksmith was needed. I had an early morning flight and a family emergency at the time, so I agreed under pressure. After reviewing my lease later, I found no clear statement showing a $200 replacement fee. Management referenced Page 2, Section 9, but it only mentions keys generally and does not list a price. I also later learned from a former employee that I could have received a replacement key free of charge if I had waited about an hour and a half, which made the charge feel excessive and inconsistent. After I posted a review about this situation, the fee was removed and I was asked to take/change the review down, which I did. More recently, on March 11, 2026, I was notified that I owed five months of retroactive pet-related fees along with a one-time fee and an additional $20 monthly charge. I understand pet policies and I am willing to follow them, but prior to this notice I did not receive emails, written warnings, or any documentation stating I owed these fees. The situation arose after an individual in the complex began taking photos of residents' dogs on balconies. I was informed by a leasing office employee that this individual was upset due to a personal matter involving his girlfriend and a dog trainer in the complex. After noticing that a photo of one of the dogs I occasionally sit was taken between my balcony bars on February 9, 2026, at approximately 1:21 PM, I receive an voice mails pertaining about the puppy and I immediately contacted the leasing office to explain that I occasionally dog-sit and would comply with any required policies. I was told someone would follow up if there were concerns, but no one did. But this not surprising due to the lack of responsiveness to phone calls and the frequent absence of staff in the office. There are also ongoing property concerns, such as excessive dog waste around the property that is not consistently addressed, which affects the overall cleanliness of the community. I chose to live here again because of my positive experience in the past, but the lack of communication, inconsistent charges, and safety concerns have been extremely frustrating. I am simply asking for fairness, clear policies, and better responsiveness from management.

I toured this apartment recently, I enjoyed it so I filled out an application. However , since…read moreviewing I've had a few questions yet the phone just rings and rings. Have left messages via phone , email and txt and no one reaches out . If u can't get in contact with leasing office that is not a good sign, and comes off as unreliable. I even double booked a tour just to be able to speak to someone and they always say to just give them a call fir any questions or concerns but won't pick up the phone

Our daughter lives here and we were visiting in the dead heat of summer. It was 97degrees outside…read moreand her thermostat was having a mind of its own. Long story short is the temp on the thermostat kept going to 80-82 degrees every time we tried to cook the alt down. My daughter put in a work order (has to be done through the portal) and hadn't heard anything. You basically have to wait for them to come and you don't know when that will be. Her dad is a senior and it was 97 degrees outside. So, I asked my daughter to call to see if we could do anything to help expedite the process or at least get a time frame so we could make hotel arrangements if we could not get it fixed. No answer (call three separate times). Since it was still business hours, I went down to the office. Found a lady in the back office "chatting it up" with someone about personal plans. I waited and politely explained the situation. I asked if there was anything we could do to expedite the process. She said no and suggested we just leave for the day. She was not concerned at all. Needless to say we were able to fix the problem but never heard back from the office or maintenance. Very disappointed. I will say my daughter likes her apt and hasn't had a need for maintenance before and likes color schemes in the public areas and the friends she has made. I really like the ambiance. They have a dog park which she loves taking her dog to. But most of it is a hill and hard to walk on. I have it a four stars with additional comments to take note of.

Most apartment reviews are only posted when there's negative feedback about a community. So I…read morethought I'd post about the great experience I had as a resident from Jan 2017 to last month when I moved ONLY because I purchased a home, lol. From the time I toured the facility to the time I dropped off my keys, I only experienced professional and courteous service from their administrative staff. Every maintenance issue was resolved in a matter of hours, I never had an issue getting mail, there were tons of community events and the property was alway well maintained. Of course, there are things I could complain about (thin walls vs noisy neighbors and random fire alarms), but overall the good outweighed the bad. They even gave me a nice going away box when I broke my lease! How sweet!?!

I have been living here for 1.5 years. I really like the staff…read more The complex is not that big. There are plenty of trees everywhere so shade is available. There is also pollen and leaves all over the place. They have a landscaping crew that come by weekly to clear the lot. The gym is open 24/7 but there are only 2 treadmills, 3 bicycles, and some weights. Gym is never crowded so you can also exercise. The pool looks nice and is surrounded by chairs and grills. This is a gated community. I have not had a problem finding a parking spot or issue with the gate. I have not had any problems with neighbors. Sometimes they will have to shut the water off for hours. They usually send an email to let you know they will do that. I will probably live here as long as I live in Atlanta.

This is a great place to live I have been living here since…read moreMay of 2025. Property is always clean, and the leasing office team is amazing. They offer a lot to this small and beautiful community. Repairs are fixed immediately, and the property is convenient to downtown and the airport. Close to I285, I75, I20. I85 and I400. Can't beat that..................

Our personal experience with Hanover East Paces has been fantastic from day 1. Actually it started…read moreway before day 1. Relocating from Paris, France and looking for a new place in Buckhead wasn't easy! Alan and his team made sure that we had all the information even thousand of miles away. Making Hanover East Paces home has been one of the easiest decision we had to make. The unit itself is wonderful and the location is very enjoyable. Living a couple minutes away from Buckhead Village (without being in the middle of everything and enjoy the quietness of the booming neighborhood) is wonderful. You get access to all the stores and necessities steps away from your door. The community is extremely pet friendly and you live right across the park which is wonderful when you have a husky that never gets tired.. The team is always available to help you, answer any question you may have or just say hi when you stop by the leasing office. Same goes for the maintenance team that is available and quick to answer when you encounter a problem in your unit. We would definitely recommend Hanover East Paces to anyone looking for a new place in Atlanta.

Horrible management. Property not properly maintained. Management who insist on invading resident's…read moreprivacy by entering your apartment without prior notice. Management company sends residents ladt notice by email telling them to move cars within an hour from unreserved parking that resident's have a right to park in or face being towed just because they want to fix a pipe or paint. Carpet throughout building is horribly stained but has not be cleaned in last 4 years. Cars on 5th floor look an mechanic work space with car patts everywhere but they don'ttow that. Do not move here!