A $60 plus delivery fee bouquet of flowers was ordered, from this establishment for our 85-year-old…read moremom for Mother's Day. The flowers arrived in a 3.5-inch wide vase filled with so much filler you couldn't even pull it out of the vase without cutting them. The attached picture will show the filler material in a plastic grocery bag and as you can see, it is a ridiculous amount! Our mother called to complain to the owner as was her right to do so and the owner did send out another bouquet to rectify the situation. With this being said, mom was asked several questions regarding the order and if my sister (the one who ordered) had seen pictures of the flowers? Yes, she did see pictures and it was not to my sister's satisfaction. Then the owner asked if my sister's husband had seen the pictures and how did he feel about the flowers? He wasn't happy about them either...then the owner proceeds to tell our mother that she was over exaggerating the issue in regards to just how much filler, was used. I'm completely flabbergasted at this point and in absolute disbelief, that the owner of this business, even had the audacity to speak to an 85-year-old in this manner, totally disrespectful with our Mom! Like I said before, another bouquet was delivered and it was beautiful, however, that doesn't take away from the fact the way our mom was spoken to. Mom was so upset from the tone of voice that was used and inundated owner that she was reduced to tears! I assume mom thought the owner would've been grateful for the input and she would appreciate the feedback in order to use it as constructive criticism as well as a learning tool and prevent any other customer complaints. When the shop called to get directions again the person on the other end of the phone could hear mom in the background because she was crying and she apologized for mom being upset about this mess. I asked to speak with the owner and I was told that she was gone for the day and my message and number would be passed on to the owner the following day (10 business days ago.) I have yet to receive any call and to me, that speaks volumes! So, to the owner of the business, you will never again receive one red cent from this family again (which would be quite the sum of money from 5 children and one husband) who orders flowers on multiple occasions and for multiple people. If I cared enough about you I could go on and on about previous orders, countless calls guiding incompetent employees who can't find their way out of a wet paper bag and the attention span of a fruit fly. The simplest thing to do if you care at all, about your customers and recipients is A) Above all, costs, please do make 85 years old, mom's cry and insinuate they're lying. B) Make an attempt to at least call and apologize for making said person cry!

Kathy and her team created the most beautiful flowers for our daughter's wedding! Our daughter had…read morea vision and Kathy and her team brought it to life. We couldn't be happier with the flowers. The wedding was on one of the busiest weekends of the year, Mother's Day, and Kathy didn't blink an eye about taking on this rather large task. Thank you so much to Petals for creating the lovely flowers!

The staff was very very helpful and they created the most amazing arrangement for me. The quality…read moreof the flowers was impressive and the arrangement looked brand new at 10 days. The cost was good for the flowers that were used and the quality of them. The shop also had many gift items to choose from for all occasions.

Great little flower shop where you can make your own bouquet, vase or have help choosing your…read moreflowers. The flowers are so vibrant, unique and fresh. I love seeing what's new and feel the prices are very reasonable for the quality. Highly recommend!!

This place has always provided friendly, competent service and nice floral arrangements. Highly…read morerecommend!

The flowers are always Beautiful! Chris does a wonderful…read morejob. Get all your floral needs at Millie's in Cannelton Indiana it's worth the drive.

They did such an amazing job on the floral arrangements for our fathers funeral, I highly recommend…read morethese folks.

I was very pleased with their service. They were so helpful when I really wasn't sure what I wanted…read morefor a funeral. Their suggestions were so helpful and eliminated a harder time for me. I recommend them highly and will not hesitate to call them when I need some flowers. Living out of state makes it difficult to find someone to trust and that will do the job with some compassion. Thank you Cheryl

Service is outstanding, the gentleman takes his time with each customer, answering their questions…read more The plant and garden selection is definitely something to see. And the value is very good, especially when there are sales, adding additional savings to an already great price. I definitely recommend checking this place out.

Good quality work. I have never been disappointed with anything I've gotten from there.read more