The Plaza Premium Lounge at Heathrow Terminal was honestly pretty disappointing. It was a struggle…read morejust getting inside. The wait was about 15-20 minutes, so we checked in, walked around outside for a bit, then came back and were finally able to get in. Once inside, there was barely any seating available. We eventually found a spot, but the overall experience didn't really improve from there. The food was not good at all, and the selection was extremely limited. They were out of plates, out of utensils, and even the beverages coming out of the refrigerator weren't cold. Overall, it just didn't feel worth the wait to get into the lounge. We basically used it to kill some time and grab some below-average food before the flight. Definitely expected a much better experience.

A decent spot to wait for your flight in T2 but I wouldn't budget time to visit. This plaza premium…read morelounge is tucked away on the side right when you exit security so I had some trouble finding it but overall pretty good. Food was paltry with salad and a couple of stews. There is complimentary red and white wine, along with a soda machine but cocktails are charged.

There wasn't anyone at the door to greet us. I wandered in and looked around to find someone…read more Finally, waiting at the door again, a woman came out and said she was dealing with stuff in the kitchen. She wasn't very friendly and since she was gone for so long, a crowd formed trying to find out what to do. She wasn't very polite and told people to get back. No pleases, just "Get back." It was hard enough trying to find which lounge was which since the signage is horrific. It was a good experience being greeted with someone who was grumpy herself!

The best lounge ever !!!!! Ala carte menu and fresh charcuterie and fresh smoothies with no sugar…read moreadditive. Fresh fruits, Fresh baked bread and cookies, banana bread. All healthy and delicious! It's like a very fancy and pricey restaurant with 5 star food quality and service. Amazing ambience, meditation pods available too. Iced matcha latte with soy milk was amazing. My server was really good, smashed fresh avocado on a sourdough bread minus eggs and sour cream was a delight ! Parantha with chickpeas and green moon sprouts were super good and healthy. Love it

This is a fantastic lounge located inside of the Barcelona airport! You need to go through security…read moreand there are signs that will direct you to an elevator on the left. This will take you to the entrance of the lounge. All of the employees are very friendly and the lounge itself was pretty clean. The bathrooms were clean and the concierge desk had plenty of kits available upon request: dental, sewing, shaving, etc. Very helpful instead of trying to dig through your carry on for necessities. The food buffet was very nice and had a good variety of pastries, salads, sandwiches, yogurts, fruit, pizzas, cold cuts, and Spanish dishes. They also had a bunch of flavored waters, fruit juices, cappuccino machine, bottled waters, beer, wine and more. A lot of the food was very good and this was the perfect recharge spot before getting on my flight. The lounge had lots of seating and great views of the duty free shopping area below us.

The guy at the desk who checked us in was friendly. It wasn't busy and was quiet at 5:30am, but got…read morebusy by 7:00. The food and the options weren't very good. I wouldn't pay to use this lounge.

Super nice - way better than any Club I've been to in the US…read more Lovely long bar with multiple bartenders (unfortunately too early in the am for me to partake). Decent coffee, full breakfast. Staff whisking away your used plates quickly. Clean clean clean restrooms!!

My opinion of United Clubs used to be much higher. Over the years, the crowds have increased and…read morethe quality has gone down. For a few destinations - including international -- they are still a good option. In most instances when I'm on the club, the food is stocked, but is boring. At LHR, the club is larger than most and spread out with more options. The food itself is good / not great / but airline lounge food. They also have all your Coke options with "heaps" or ice if you gone without during your travels. My only gripe about this lounge is related to LHR itself. You have to walk forever to get here.

Available through priority pass the Aspire Lounge is one the best of its kind. From the layout and…read morevaried seating options to tarmac views the scene is nice while food is good, especially the ratatouille. Service from Veronica was an added bonus. She's better than some of the Michelin star staff in London!

Prob my best experience here to date, this was third time attempting entry and my second time…read moregetting access. Reason being relative to the amount of traffic this terminal gets, the lounge capacity is very limited. The waitlist can be up 45+ minutes and it's not guaranteed that everyone on the waitlist can enter before they need to board their flight. This time it appeared they were giving some priority to people who had to board sooner as long as I was willing to share a table with another customer. In this lounge the staff assign seats to each customer which isn't something you usually see, though made sense based on the small size. Since I had only about 15 minutes prior to boarding time I wasn't choosy about comfort, really just wanted to grab a quick breakfast prior to getting on the flight, so this was fine by me. There's a small bar with breakfast selection of the day being "English breakfast" items: scrambled eggs, baked beans, crispy bacon, sausage. They also had some fruit/veg juices, pancakes (via a nifty little pancake machine), a bar with limited alcoholic drinks, and regular coffee/tea options. Functional enough for a quick stop though less comfortable than some other international lounges in terms of space, but still better than many lounges in the US when comparing quality of food.

I would strongly recommend that you make reservations and not just turn up. It isn't huge, but…read morethey do take priority over reservations. Staff are attentive and constantly cleaning and clearing dirty dishes away. Food is your standard hot breakfast items, with fruit and pastries. Very pleasant atmosphere and worth the money.

We had a layover in Heathrow and spent maybe fifteen minutes of it at this Plaza Premium Lounge, an…read moreairport lounge that was somehow less pleasant than the public parts of the airport. We were told it was full when we rolled up and decided to wait in the seats just outside, which were perfectly comfortable, with plenty of room for our kids and our stuff. We went in when we could, though, using the same Priority Pass as everyone else, a free benefit of our very popular credit card. The lounge was generic, which was fine, and exceedingly hot and crowded, which was not. We stuck around just long enough for my husband and sons to grab some sad-looking pastries, then got the hell out. I would've been okay going back to those seats outside, but they were, predictably, taken. We ended up at an airport restaurant paying for food and drink just so we could sit somewhere a little bit more relaxing and civilized. In theory, a lounge should serve that exact purpose, but I wouldn't count on it from the Plaza Premium Lounge.

After our negative experience with British Airways customer service, my friend and I spent a couple…read morehours shopping in the terminal then headed to No. 1 Lounge since it was the one closest to where we happened to be in the terminal. The line was out the door with a 30 minute wait (and frankly not my favorite lounge, see my separate review of that one), and thankfully they told us to head to My Lounge which had more availability. They are both run by the same company, with My Lounge being recently remodeled and reopened (previously Club Aspire) in the past few months. Walking into the lounge it's decorated with a cozy vibe, think textured brick walls, warm jewel tone tweed textures on the furniture with medium wood accents in the floor and bookshelves, reminiscent of a modern family room. Seating inside looks roughly enough for about 100 people, at mostly lounge chairs and couches. There's decent spacing so that it doesn't feel too crowded. Check-in counter is immediately inside the entrance, at around 10:30am it wasn't too crowded, we were able to enter right away. Later on when we left around 1pm there was a short wait of about 10-15 minutes. Directly to the right of the check-in, there's a small, more private lounge room with seating for about 8-10 which is where we parked ourselves. Walking left past the check-in counter the space opens up to a bar serving liquor and cocktails, and a food bar along the wall. They had breakfast food set out, including yogurt, smoothies, granola and cereal, cut fruit, bread and mini pastries, and warm food including all the elements of a traditional English breakfast including scrambled eggs, bacon, sausages, baked beans, toast, roasted tomatoes, roasted potatoes. There was also a pancake station which I've seen at a couple other Europe lounges, and you can basically pour your own batter and it goes through a mini oven and pops out cooked on the other side. Around noon they also set out lunch food though we didn't end up eating much of that. Free WiFi is available and strong. There are screens scattered around the lounge with airline info though similar to other lounges no announcements are made, so you have to keep track of your own boarding time. Bathrooms are in decent shape. Normal hours are 5:00am to 10:00pm. Not a bad place to spend a few hours, would def stop by again if I lay over at Heathrow Terminal 3! For more info: https://no1lounges.com/lounges-by-location/my-lounge-at-heathrow-t3/

I loved this cute little airport lounge! I really enjoyed trying all the parfaits, teas, beans,…read moreBritish biscuits, and more this lounge had to offer on an international adventure. It was a quick in and out visit, but I enjoyed everything I tried! They didn't have options when I was there so much to take food with, but I filled up! They were friendly and accommodating of my need to use the bathroom and come back. Recommend!

Good selection of food and drink, but a little on the smaller side. Service is attentive, and the…read morelounge is pretty quiet. From an access perspective, it seems that this lounge is partnered with a number of airlines (our Air France tickets included access) but I understand that they participate in priority pass as well.

Before a flight it is always nice to have a nice quiet place to relax and grab a snack away from…read morethe hustle and bustle of the craziness of an airport. Everything was clean and nice and well worth the visit.

With Star Alliance Gold, I googled what the difference between this lounge and the United Club…read morewere, since we were flying out on Turkish Airlines. Apparently the food is better at the United Club and the Air Canada Maple Leaf Lounge is quieter so we went with Maple Leaf and we absolutely found it quiet, relaxing, and not at all crowded. The food was a bit of a step down from what we're used to at the United Clubs (although they do have small Maple Leaf waffles) but the lack of crowding definitely made up for it. I also found the fact they had American plugs helpful, although they were a bit on the cheap side and didn't work very well. All in all, the Air Canada Maple Leaf Lounge is a great option for those seeking quiet over a full buffet.

Overall: 4 stars Of…read moreall the Terminal 2 Star Alliance Lounges, I liked the Air Canada Maple Leaf Lounge the most as it looks the most modern and sleek. The bar option is observably good with plentiful amount of drink options. The food options were also very reasonable. It seems like other people felt the same way as this lounge was quite busy compared to the SQ lounge next door. Food: E Drinks: +1 Access: E Atmosphere: +1 Service: E Amenities: E Insta/Yelp/Beli: @amei_eats Insta/TikTok: @ameizing.race

The Concorde Room is a nice lounge. There were aspects of it that were luxurious, but then there…read morewere certain things that made it feel less exclusive. It's a lounge for First British Airways customers located in Terminal 5 at London Heathrow. The most premium feature of our visit was being able to dine in the private pre-flight dining booths. This is basically a restaurant-type experience. The food (we ate breakfast) was good and the high partitions in the dining area gave a nice sense of privacy. The service was top-notch and this was the best part of visiting The Concorde Room. After eating, we camped out in the lounge for what was thought to be about an hour, but turned into 3 hours with multiple flight delays. Good news is that the lounge is nice and does offer some outdoor dining as well, so there was plenty of natural light, but the lounge could've benefited from more partitions and more privacy. The decor is fine, but lacked the elevation and sophistication of other first class lounge products. The part where The Concorde Room loses a star is in the bathrooms. They are rather small, gender-neutral restrooms with poor lighting and they really felt like something you would've seen in just a regular terminal. Nothing luxurious about the restrooms whatsoever. Overall, The Concorde Room definitely delivers in the dining realm, but loses its luxury focus in other aspects of its execution.

We had a fantastic layover in the Concorde Room in LHR when flying BA. The staff was very kind &…read moreaccommodating, and we appreciated the "priority" for a shower that this stay conveyed. The food & bar were top notch an seating possibilities very comfortable. Highly recommended!