(Realized I forgot my review in my drafts! So I'm posting it now!)…read more I usually give a salon multiple chances before writing a negative review--unless something seriously goes wrong. Unfortunately, in this case, it did. I've been here a few times for lashes and once previously for hair, and my first hair appointment was great. The stylist was gentle, communicative, and professional. I loved my hair, was shown products afterward, and happily purchased them. I left feeling taken care of. This second hair appointment was a completely different experience. I was greeted by a young stylist who seemed pleasant and understood what I wanted. However, once she began, I immediately noticed she had extremely long, sharp acrylic nails (about 1.5-2 inches). While I have nothing against acrylics--I wear them myself--there needs to be a limit in a professional setting, especially when working so closely with a client's scalp and hair. She colored my hair without gloves, which already made me uncomfortable. Throughout brushing, coloring, and washing, my hair repeatedly got caught in her lifting acrylics. My hair was yanked out multiple times, and at points it was genuinely painful. Holding a brush seemed difficult for her, and the brushing was rough and uncomfortable. The shampoo experience was by far the worst I've ever had. Normally, that's my favorite part of a salon visit. Instead, due to her nails, she couldn't properly massage or clean my scalp. The shampoo barely reached my roots, yet my hair was pulled the most at the bowl. My scalp was sore for two days afterward, to the point where brushing hurt. I'm a mom of three and a full-time college student, so self-care time is rare. I was really looking forward to relaxing--maybe even reading--but it was hard to focus through the discomfort. On top of that, the stylist seemed mentally checked out, asking me the same questions twice and lacking awareness of the situation. When the service ended, she simply removed my robe and said thanks for coming. No walk-out, no product recommendations. I had planned on purchasing shampoo, conditioner, and heat protectant again, but I left without anything. I still paid for the service and left a tip. After taking a few days to cool off, I felt this needed to be said. This experience was unsanitary, painful, and disappointing. My hair turned out "meh"--the haircut felt rushed, I didn't get the layers I asked for, and highlights alone don't make up for the experience. I truly loved coming here, but after this, it won't be my salon anymore. If you come here for hair services, I strongly recommend choosing a stylist whose nails allow them to work safely, hygienically, and comfortably--preferably ones that can fit inside gloves.

I went and got the deluxe derma-plane facial with emma! she was great and it was amazing!!! i've…read morenever gotten any sort of facial before it was so relaxing and my skin felt so good after. I will definitely be back to her!

Will definitely be back. They did a great job fixing a color job by another stylist. Reasonable…read moreprices and beautiful location

well..... I have been having Shelly do my hair over the last year until I had her add low lights…read morethat became a disaster!! my hair was Ashy and dark. I was told to add lemon to my conditioner and see if that worked by her . I left with my hair wet so she couldn't tell. when that didnt work she had me come in and added a toner , I left with my hair wet again and still was to dark. no blonde at all. Shelly strung me along for over a week with every excuse to not refoil or even look at it and what didn't work! I paid $230 for a partial foil and cut(trim). I now need to go pay to have my hair fixed!!!! she's the owner, and over charges for average grade service. Quality not worth $$$$ ! I expected so much more from a business owner to treat a client so poorly. I have pictures and text to prove it!

I am very UNHAPPY with a recent hair service where I received unexpected highlights from a new…read moreemployee, McKenna, even though I clearly asked for a solid, all-over hair color. I booked for all over color and later was told it would be a bleaching service instead if I wanted to go lighter. I agreed to all over color and going lighter. So this was fine. I originally had all over hair color that was dark brown with naturally grown out roots (2-3 inches). Then McKenna mentioned she was doing something similar to "balayage" when the other stylist and their client asked what she was doing to my hair. I clearly communicated my preference against highlights multiple times, even questioning the stylist during the process when her technique appeared inconsistent with a solid application. Despite assurances of an all-over color, my hair developed "dimensions" and it was BLONDE with noticeable damage to my hair. I thought she was coloring my roots but she was creating "dimensions". Dimensions is not all over color. Dimensions is "highlights", streaks, and lines that's not all over color. I wanted one solid color and for my black roots to be matching the brown all over color. Does that make sense? Does that mean I want highlights? When I contacted the business via email, the owner responded. We went back and forth few times. She only offered to have McKenna fix it, which I didn't want, and suggested just toning it darker, which I knew wouldn't stop the highlights from reappearing. The salon owner's subsequent offer to explain why "highlights" were necessary, rather than acknowledging the deviation from my original request, further illustrates a misunderstanding of my concerns. This experience represents a critical breakdown in communication and trust, as I was misled about the service being performed and would have sought a different salon. I don't think this salon does lift and color method. Or the owner is protecting the new stylist's mistakes. Regardless, McKenna is busy posting on Instagram. There is a photo of my hair and titles it "Behind the scenes" like it is a proud moment for her to lie to a client rather than reaching out to apologize. She should have been saving my hair from being burnt off other than taking photos at the sink. My hair is burnt off and I'm pretty she noticed it when she was blow drying my hair. She failed to mentioned the blotches and missing hair. I did not even get the deep conditioning treatment that I requested. I did get anything that I requested or wanted! In the end, I have unwanted highlights and less hair than before. My hair color is further away from my intended goal because she ignored everything that I said and gave me brassy highlights. I requested for refund or another stylist at the same location to correct my hair. That's when communication stopped and the owner never responded again. This service totaled $270. Here's the thing. New stylist and seasoned stylists can make mistakes! But the stylist is posting on social media other than apologizing. The business owner doesn't understand why you don't want to be getting your done by the same stylists that did everything other than what you have requested... this is not a good business to support.

Mckenna is an amazing stylist! She has done highlights, beautiful blowouts, and an amazing updo…read morestyle for me before! What amazes me the most is that when she curls my hair it will stay curled for DAYS! Highly reccommend her work.

Kali is such a sweet lady! She made me feel so relaxed and at ease while I was in her chair. I've…read morenever been a girly girl so going to get my hair done wasn't ever something I looked forward to but she really made the process smooth and comfortable. I LOVED my end product and will definitely be back! Thanks Kali!

Kali does a GREAT job on my hair! I LOVE it and I've never been disappointed. Her communication…read moreskills in our consultants are clear and easy to understand! I feel safe with any of her suggestions! she's very friendly and I enjoy her company.

I had a full foil and hair cut by Shauna and I walked out a very happy girl…read more She was very friendly. I was so very satisfied with how it turned out! Thank you Shauna!

O.M.G.! Jarid is a miracle worker. For the first time in the ten years that I have been in…read moreWashington, I love my haircut! I've had at least 4-5 trims and cuts that I was not satisfied with. I asked for a specific haircut that was going to take off at least 4" of length. He looked at some pics I brought and gave me honest feedback. My hair is fine, and the haircut (modified bob) was perfect in every way. Suited to my face shape, length and textured perfectly! The atmosphere was pleasant although a little loud which kept me from hearing Jarid speaking at times, but all in all, a beautiful and clean salon. Parking was convenient in the back. Definitely worth the price! I'm so happy to have finally found my salon, and can't wait to book with Jarid again.

My stylist asked me many questions to ensure we were on the same page and made suggestions to make…read morethe cut I wanted suit my lifestyle!! Love my haircut and the salon is so cute!!

If you're reading this, hopefully it's not too late I went in and told my stylist that I haven't…read morehad my hair cut in 2-3 years and that I love how long it is and the shape. I said the shape is extremely important to me and I just want a trim to get rid of damage. She did me so so dirty. It will take YEARS to recover. I'm absolutely devastated. Completely embarrassed. Heartbroken.

Kyongi is amazing! Best haircut and color lady in the business. She really values me as a…read morecustomer! She also is the best for conversation and advice! Thanks kyongi!

I visited Nabi a few weeks ago for a quick wash and style and Maria gave me exactly what I wanted!…read moreShe was very sweet and was able to give me the look I wanted for a great price. Maria is the only hair stylist who I've been able to show a picture to and she got the style right on the first try! I plan to visit her again this week. I would absolutely recommend her to anyone looking for a great style. She also has me considering color for the first time in my adult life.

This was by far the WORST salon experience I have ever had. Stylists DO NOT stand behind their…read morework. I should have known better when Jordan had me turned away from the mirror the entire time she was styling my hair. She told me her chords were getting stuck when I am facing forward. I don't know how someone with 8+ years is able to do this to someone 's hair. I reached out to her directly and instead of her apologizing or showing any concern over her work, she replied with "yes I can do a toner" and then didn't hear from her for a while until I HAD TO REACH OUT AGAIN. I reached out to her salon and couldn't even get a response from them either. I completely blown away that someone can RUIN your hair and have zero regards over it. I can't believe I actually paid to get my hair ruined and now will be going elsewhere to pay a lot more to get a color correction.

Cherry Creek Hair is an amazing place and all the people there are amazing. Nicole, my stylist was…read moresweet, professional and very good. This place deserves all the praise they get for a reason, it's hard to find a local place to get cut and styling and I would recommend this salon amongst them all in Washington. Thank you everyone at Cherry Creek Hair Salon, I will return again.

Update: last time I came here in the summer and it's been too long! I have a lot of hair that's…read morereally thick and Mona made it feel so light and airy! I'm planning to come back every 2-3 months because when I wait a year to cut it again I feel weighed down by my hair. Mona is an expert and knew how to cut and texturize my hair so well! Love coming to this salon!

Got a mens korean perm today, the stylist is professional and extremely good at what she does,…read morewhole process took about 2hours, happy with the results! Highly recommend!

Been visiting this salon for a few months after moving to Puyallup, and each time my experience has…read morebeen great! This local salon that is pretty clean and tidy, service is comparable to other major chains but with a slight edge at pricing especially if you pay with cash. For men, it'll be $24 cash or $26 card. I always have a picture of my previous haircuts that I like in my phone so I can just show them how they look from one or two angles. That way, it takes any miscommunication or room for interpretation out of the equation. After cutting your hair, they give you a complimentary shampoo session to clean you up, and if you'd like, they will apply hair products too at no additional cost so you look fresh and clean, ready to go. I have no issues walking in on weekends or weekdays with minimal wait so that's nice. Of course, they hair cur service is decent, but if you need something crazy and stylish as if you are a fashion model or something, this place wouldn't cut it (pun intended ). Otherwise, if you just want a decent and neat cut for monthly maintenance, I'll recommend it here!

Very poor quality men's hair cut more than once, over a year apart. I have to go somewhere else to…read moreshave off what little was left, or wear a hat for a month. Embarrassing.