Wow this complex is the best in Bay Area, so clean, polite and knowledgeable staff and reasonable…read morerents, I wish I knew this sooner then I would have moved in sooner, still good, better to be late than never, Love, Love, Love my appointment

You would be hard-pressed to find more caring and concerned owners than Laurie and Semik of…read moreSycamore Hills! They have well apportioned rooms, lovely and well-thought-out common areas, active residents who help plan the activities on site, and reasonable prices! The location is fantastic--whether you live in Sacramento or San Francisco it wouldn't be hard to visit family staying at Sycamore Hills. This will be the first place I show my parents when they are of age. Highly recommend.

Food is good. Facility is great. They take care of me and make me feel safe and happy here.read more

Beautiful place, very clean. Great service, friendly staff!!! Staff are very attentive to their…read moreresidents.

Be aware of erroneous charges and poor communication!!…read more I have spoke to the management team in person and sent multiple emails to them advising of an ongoing billing issue. The billing error has been going on since November 2024 and it has yet to be corrected. The team has ignored the emails and is now charging me a late fee for their error. I also had a $400 dollar fee added to my rent that was not discussed with me during the lease agreement. So, if you want to live in a place where fees will magically appear on your monthly billing , you have to scrutinize your bill, and debate inaccurate charges, come to the Exchange at Bayfront.

I've lived here for almost a year, and I can confidently say this place is not worth the price. The…read moremanagement doesn't take complaints seriously and they clearly don't prioritize residents' concerns. After submitting numerous noise complaints I was advised to contact security. I contacted security as suggested after an upstairs neighbor was arguing at 2/3am on a weekday in the middle of the night. Unsurprisingly they did not answer. If you're considering moving in, save yourself the headache and look elsewhere.

Hand down the best facility of its kind that I've ever seen…read more Sheryl and Vivian, their directors, are amazing. My mother stayed here for three weeks respite care after a difficult recovery from a hip replacement. She has had similar sojourns in assisted living facilities on three previous occasions. None of those facilities even came close to Pinole Senior Village. This is first and foremost because of the superlative staff at Pinole. In many other facilities staff are a combination of pushy, saccharine, aggressively salesy; and disgruntled, grumpy and clearly unsympathetic to the seniors in their care. And I get it - caring for seniors with varying degrees of physical and mental ailment is about the most demanding work there is. Some of the seniors here are fully capable, even drive. Some require a lot of care. I witnessed staff treating all residents with respect and kindness - and never anything less. The staff at Pinole make their work look like a pleasure. They smile sincerely. They're patient, polite and still real - and they work their butts off. They're really the best I've seen. They treat the facility like a community and work hard to foster connections among the inhabitants. The facility is clean and in good repair. There are a few patios including a small dog park. They have a daily exercise class for seniors and lovely lounges throughout. The food is good - sometimes great. I visited my mom nearly every day while she stayed here, often with my small children and a giant off leash Labrador (my mother's). Staff went above and beyond tolerating us roaming through the halls and making space for us at meals. Vivian often had popsicles for the kids at the ready. Sheryl worked through her birthday weekend to admit my mother on a tight schedule. I know assisted living communities vary greatly and money can buy almost any degree of comfort. Sadly, for most seniors money is a very limited resource. The prices also enable real people to live here and secure comfort, security and around the clock assistance.

I toured the Memory Care unit and was very impressed. A friend also gave it high marks and he had…read moreworked there! My Loved one needed surgery, so could move ahead immediately. Now circling back - they will not return my calls or my inquiries. This is poor customer relations.

Just toured The Dylan and the area is amazing. Very peaceful and scenic. Terrisha was so friendly…read moreand made us feel at home. She was the biggest factor in us renting and we can't wait to attend all the fun events!

Thank you to Shyanne for expediting an issue I had with my washing machine. She was able to…read morefacilitate swapping out my faulty unit. And thank you again to Chris for replacing the unit.

Collins management for Discovery Bay, country club, has been good overall. The landscape is great…read more The streets are well maintained. The problem that most of us have, is we have a Guard Shack where we pay people to sit there and work and they just let anybody in. They do not check IDs. They do not call your house . I have had three different companies knocking on my door. They were trying to sell me solar and some other items in the last two weeks. Then when I called the Guard Shack to ask how they got in, the lady hung up on me. I would rather pay more dues were they have to call your house and check ID. I believe The other option would be to remove employees up a dialing system like we have in most places. You have to enter your if you don't have a code if nobody answers you can't come in. It's not rocket science and it probably save us some money. And then you could spend more money on security , streets and landscaping. Please figure it out. In addition, we have some areas where there's cars on the with three citations. And why have they not been towed?

Kristie is fantastic! Smart, responsive and a pleasure to deal with, thank you Kristie!!read more

Gregory and his team were very helpful and pricing was super reasonable. I will definitely be on…read morethe look out for his next estate sale. Please check them out and I promise you wont be disappointed. Thank you Gregory and team.

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.

These apartments are very nice. They have studio and one bedrooms. I have lived in both the studio…read moreand one bedroom. The studios are big enough for two people, but will get crowded. The one bedrooms are pretty much your typical apartment. Because the way the building was made not all the units look or are set up the same way. Which to me is pretty cool. Our balcony is connected to our bedroom not the living room. I wish it was the opposite but I have noticed that some are connected to the living room. So that depends on the unit you would get. There is a washer and dryer in unit. Dish washer as well. All electric kitchen. The living room is spacious. Overall the apartment is great. So far, the landlord has helped us with any issues we have had. Our dish washer broke and it was fixed within a week. Balcony door lock was messed up, landlord came the day we mentioned it and fixed it. The only reason I don't give it 5 stars it because of the price. What I have seen offered in Pinole and Hercules area this apartment is a slightly higher price. As of now the one bedrooms are $1,350 and the studios are $1050. I don't know exact for the studios. But that's the last I heard they were. I have been at this complex for a year and a half now.

Under new ownership and communication is trash you can't even get a response from the office. There…read moreis an unknown balance in my account and for about three days I have been trying to get a response, if you call the office number the mailbox is full can not wait to find another apartment

Hello this is Lesley Sanchez from 525 203 I would like to thank the maintenance crew who repaired…read moremy bathrooom and did an excellent job they worked so hard and cleaned up everything was amazing thank you from Lesley Sanchez

Met a resident over the weekend and had time to call the office today which is a Tuesday. Wasn't…read moreconnected with anyone even after a few tries but may follow up with them at a later time to inquire about their current policies that may not be published. I was later able to find the info. I needed on the Internet. https://www.thearborshomes.com/ (2025)

My mom resides here. Nice neighborhood - police department and state of the art library within 300…read morefeet -, nice grounds, clean modern lobby. The apartments are nice, some with a beautiful bay view. However, the walls are paper thin...you can hear the neighbor's drawers opening and closing and I actually thought someone was walking in her apartment but it was coming from the unit next door. I suppose Bridge Housing thought senior living was not worth a little extra money to cushion or insulate the walls to allow a little bit of privacy - Oh yeah and there's a train that chugs by often and the Home Depot - next door - is busy and noisy. Other than that, nice place.