Passing by after i got my matcha nearby. Saw this place on the way, so I got to check it out…read more Apparently this place is a specialty tea from around the world. You can tasting menu. See photos for details. So many selection of tea. Awesome.

Cultivate tea offers various type of matcha , other tea drinks and products. When I entered the…read moreshop, I was amazed by high quality matcha powder and other tea products they offer. Ambience was calm and cozy. Staff were very friendly and helpful to explain their products. What I got - Matcha hikari tea latte to go. Staff made matcha latte in front of customer. It was very nice to watch the process staff was making it. Matcha hikari had strong , bold flavor and it was well balanced item. I really enjoyed their matcha latte. It is one of the most authentic matcha shop and highly recommend to visit here!

HIGHLY HIGHLY recommend! Service was amazing, owner is the nicest most helpful person ever (I'm a…read more20 year old UBC student who doesn't know a thing about tea). Great products too!

I LOVE Bayswater Teas. They have an incredible selection of Black, Herbal, Roobis and health teas…read more I have been going there for years. Ever since I received a package of their teas as a gift. I have also bought the wonderful mini pot holders they have and china mugs that are gorgeous. I highly recommend a visit; the people that work there are very helpful. as well.

I revisited Tea Origin where offers variety of Chinese traditional teas…read more What we got: Tea flight - Forest of ancient - Ancient tree black tea - regular brewed tea, Tea latte and Nitro tea. Flower tea - Royal chrysanthemum. Flower tea had very delicate flavor. I could taste light floral flavor and it was easy to drink. Presentation was beautiful. Highlight was tea flight. Tea was black tea, and each method made the same tea different flavor. Regular brewed tea was crisp and nice. Tea latte was creamy and bold. And nitro was amazingly sweet, smooth and delicious. Service was friendly and helpful. Staff explained a lot of detail of tea origin and how to brew tea. Overall, it was another great experience. I would like to visit here again.

This was such a wonderful experience. Our host was very knowledgeable about teas and provided great…read morerecommendations. You really do need to taste the different ways of preparation and enjoy how each method brings out a different intensity with the tea. We stumbled upon it, but it was very welcoming on our last day in Vancouver. There wasn't any one else but us until the end but it was a nice environment and it allows us to really talk to the host. Would definitely come again.

As a tea lover, I knew I had to stop here on my visit to Granville Island. After looking at the…read moremany menu choices, I chose the masala chai. I was a bit skeptical when told there is no milk in this chai but butter instead. Also, I was asked if I wanted additional ginger or cayenne which I declined. Wow! The chai was so smooth and creamy. It doesn't compare to any other chais I've had even homemade ones.

I'm HUGE fan of this tea company. They make THE Best Masala Chai in Vancouver. Great prices for all…read moretea leaves and drinks. The Staff is marvellous and always so helpful. A MUST stop while visiting Granville Island.

Yes, I was *that* customer who dashes into a shop 5-10 minutes before it closes. I am ashamed. But…read moreto my credit, I was very apologetic to the clerk; she handled it all with aplomb despite possibly wishing me dead in her head. So five stars just for that, but really, I must protest the 6 PM close time at this Broadway Murchie's. That's early, right? In my crunched time, I selected the following from a wide variety of options: -Earl Grey Cream: Earl Grey laced with vanilla -Paris Afternoon: caramel and brioche notes for this mix of black and green teas, ooh la la -Canadian Breakfast Decaf: like English Breakfast, but with a Canadian [maple, naturally] twist -Government Street: if Earl Grey and jasmine had a baby The boxes reminded me of cigarette packs, though larger, with 10 teabags in each box. I preferred this since you didn't have to buy a box of 20 teabags and realize you didn't like the taste. Each box was $4.25 each, not bad. Other quantities were available. All of these teas were strong and smelled incredible. I was glad I could snag a few teas from Murchie's, a British Columbia tea purveyor since 1894!

Review is for service-their products are fine but service is very uneven you never know if you'll…read moreget someone bored to tears who hates you for bothering them or just someone who's bored with life. I've also experienced similar 'service' at their big Victoria store so it's a hiring/company cultural issue. So if you really need something grit your teeth & wade in if not you could do better.

An older lady - apparently the owner or manager - worked really hard to earn this negative review…read moreand ensure we wouldn't come back. Strike one: right from start, she warned us to be careful with some "expensive" mugs behind us as we passed by. Nothing had happened by then. But it's her tone and emphasis on their value that rubbed us the wrong way. Strike two: a queue had formed while a young blonde lady prepared our order (she provided good service, by the way). Then I could hear the older lady telling her off in a condescending tone, stating that she should ask for help when needed. Strike three: tables only sit two people. My family and I were taking up two neighbouring tables. Those in the other table were not consuming anything in that moment. The older lady basically told them to leave, claiming that "there's always a queue". First, there was a free table available. Second, the only two ladies in line were not amused by how the owner/manager handled the situation. They even checked on us to comment on the older lady's actions, expressing how appalled they were with that. With so many other tea/coffee shops out there, we certainly won't bother giving this place another try.

The service attitude at this store(Semiahmoo) was truly disappointing…read more On January 2, I visited your store with my 7-year-old son. It was our first time there, and my son was very excited. When he saw cups he liked, he would gently pick them up and share them with me. I fully understand that in a store selling ceramics, staff may be concerned about items being broken, so I consistently reminded my son to handle everything carefully. He is old enough to understand and follow instructions. Because I was selecting several small gifts, we spent some time browsing. At that time, the store was not busy. There were two staff members present: a younger Asian female employee and an older Caucasian female employee, approximately in her 50s or 60s. While we were browsing, the older employee came near us, looked directly at my son, shook her head, and displayed a clearly displeased and disdainful expression. I found her reaction shocking and unacceptable. If there were concerns about potential breakage, a polite verbal reminder would have been appropriate. Instead, her attitude felt judgmental and disrespectful. At that moment, my son was holding a cup, but he did not break anything, nor was he being loud or disruptive. This raises a serious question: does your store not welcome children? Or does your staff assume that children will inevitably damage merchandise? Or is this simply an issue of poor customer service or even discrimination based on appearance or race? Ironically, the following day when we returned to purchase tea, a woman in her 60s entered the store behind us. She picked up a teacup without noticing it had a lid, which then fell to the floor and shattered. On that day, only the younger Asian employee was present, and she handled the situation professionally, without impatience or reprimanding the customer. I would therefore like to remind the older staff member that customers should not be judged based on appearance. Treating customers with respect is the most basic responsibility of a service employee.

As an avid tea collector, I truly enjoy my visit at this store. :) For anyone who wants to check…read moreout a large and high quality tea selection, highly recommend this place. Highlights: 1. Tea Variety: So many different types of tea! From seasonal blends, limited releases, herbal/health and etc, there is plenty to look at. If you don't see what you want from the display shelf, talk to the staff who can show you a bigger menu of tea selections to browse from. 2. Staff: Love how friendly and knowledgeable the staff is about the tea. I like how it was easy to ask questions and not get pressured by any upsells of the pricier options. 3. Tea Sizes: For those who are unsure of dropping serious Moolah for tea, this place offers a variety of sizes. Love how this makes buying various teas be an affordable option. 4. Tea Drinks: Didn't get to buy a drink but if you're craving for one, there is a small menu to order some tea lattes. 5. Tea Items: Other than tea, Treasure Green also sells a nice selection of tea related items like matcha whisks, tea spoons, tea trays and etc. for a larger selection of items, there is a website you can browse as well. Overall, this place is a great stop for tea and can't wait to come back again!

I can see why everyone comes here, it's an unique and cool experience! the staff are patient and…read moreexplain what the different kinds of teas are and ask your preferences to get you to the right flavor. you can smell all the teas too. there are gift sets with various flavors and items in case you're looking for something more you can also purchase iced teas too. I left with one of the iced teas and two bags of Chun Feng jasmine tea. don't forget to stop by the bookstore next door!

arrived a few minutes before 10:00 am, when the store opened, hoping to pick up something an out of…read moretown guest was searching for yesterday. only to find it was out of stock. this visit, though, success. the sales assistant who helped me was absolutely lovely, warm, attentive, and genuinely helpful in pointing me toward what i needed. my friend had told me about a new york times article that named murchie's earl grey one of the best in the world, and the only one in north america to make the cut alongside the likes of fortnum & mason in the uk. knowing that, finally snagging a box felt like holding a little piece of prestige in my hands, i decided to grab an extra box. murchie's has a long history, founded back in 1894 by john murchie, a scottish immigrant who once worked for queen victoria's grocer. he brought that old world tea tradition to british columbia, first in new westminster, then settling in victoria, where the brand grew into a canadian institution. it's the kind of legacy you can feel when you step into the store. this downtown location on west hastings, between howe and hornby is a cute little shop, lined with rows of tea tins and shelves of mugs and gifts. a central table is set with bright teapots and patterned cups, while the walls are stacked with blends that fill the air with a warm, fragrant scent. it's the kind of place that invites you to linger, to browse, and to breathe in the history around you. i came for one thing but left with a bag of treasures, two boxes of the famed trio of earl grey (tea bags), plus a carrot cake rooibos in a cute murchie's tin box and lavender earl grey (loose leaf) i can't wait to either gift or keep and brew. murchie's has that rare mix of heritage, reputation, and hospitality that makes shopping here a pleasure. came in on a mission, left with more than i planned, and not even a little bit sorry about it.

Tried pastry, coffee and breakfast. Everything was fresh and delicious. Employees were fast and…read morefriendly.