Good honest auto repair , very friendly and helpful. , I am a female. Senior citizen., their fee is…read morefair., they run on time, they explain everything well, excellent quality . I was recommended to come here by Tracy at Summitt Church, they gave Trussels very high recommendation recommendation. The whole business group at Trussels are kind and competent and fair . Try them, you will like them. Maren pick up the phone now

I had a 4wd issue that sounded like my front end was going to fall apart. Trussells got me in…read morefaster than they thought they could. Communicated well throughout the process. Diagnosed what I thought was going to be a major drive train failure as an electrical issue that was messing with multiple components. Long story short...quick, reliable, competent and cost me way less than I expected. I hope to not need their services again but if I do they get my business guaranteed.

Customer service is top notch!…read more Mike was very good to deal with and the place has a great feel to it! Definitely a positive experience!

I took my car and have my brakes , looked at I was not having any problems with them , no squeaking…read more, no rubbing , nothing I was just trying to be proactive , the mechanic came out and said you need to change the back pads and rotors. I asked about the rotors because I said there has been no issue with the brakes.Well, we just replaced the rotors.When we replaced the brake shoes. I took the car to another mechanic who took the tire off and told me my rotors , look like brand new and there was no reason whatsoever to replace those this really upset me because I had been a long time customer and I felt like I was being taken advantage of. I guess this is why it's always important to get a second opinion

Man, I love this shop so much. I grew up with cars and when they took it I wasn't expecting them to…read moreget it in and out that quick. My car hasn't stopped working/running since I got my car fixed. I don't know how they do it but it's truly impressive. I loved the customer service everyone was so nice they didn't pressure me into buying anything that I didn't need to buy. They told me something that needed to be serviced but didn't pressure me into buying that thing.. I love this shop so much!!!!!

I'm going to miss these guys when we move to Tennessee.. And my daughter, who lives in Kentucky,…read morestill comes up here to have the guys at Byron's work on her cars.. Finding a great mechanic is one thing, but finding a group of people that always go the extra mile to make sure that you are taken care of is priceless.. We bring all of our vehicles here for service work and repairs, and they get my dually at least once a year to go through it before we head up to the great white north of Canada for our annual fishing trip.. If you are anywhere near Goshen, this is the place to bring your car or truck when you need service.

Went in because I had a leaking tire. They found the problem. The replaced the tire. My husband…read morethought we needed one more tire and they let him know there was plenty of life left on those other 3 tires we had!!! We have had nothing but great service from this repair shop!!!! They balanced the tires and rotated them on my other vehicle for a good price. They also did some Transmission work on my son's truck. This service department rocks!!! They are Good guys with great service.

Make a phone call to them they answer put me on hold for 20 minutes comes back hangs up. I call…read moreback and they hang up again. Both my cars needed four tires and one needs a tuneup. I lost my business. For good thanks anyways

I get all my plowing needs here. I am western plow man,…read morealways have been. The owner of Dan always takes care of me even when very busy, with lots of snow happening. I recently purchased a new plow and salt spreader, able to Break them in with a 7 inch plow. They worked great

My wife has a 1968 Beetle, and they were able to help us out when it came to replacing some tie rod…read moreends or something like that... (I'm not a mechanic, I'm a computer guy) The car was better afterward, and they didn't charge too much for labor. I would feel comfortable going there again.

The service department is truly terrible. I had by 2022 Ram TRX serviced hear through warranty…read more They replaced the front control arm and did an alignment via approved service through my extended warranty. It took them over a week to fix (it's a 3 hours job). The alignment was botched and the steering wheel was not straight when it was returned to me. When I called them back to correct the issue, the service advisor informed me I can certainly bring the truck back... but they intend to KEEP the truck until my previous bill was paid by my warranty company. Shocked, I called the warranty company to see what was going on. They told me the dealer would not accept their payment due to having to run it through through a credit card service (100% of 3rd party warranties do this with 0 problems at other dealers). Apparently, Tyler did not want to pay the 3% fee for the transaction. Why this was not added to the cost (to me) I will never know. But Tyler would not accept payment and told me they would KEEP my truck until I PAID the full bill (I had already paid the deductible upon completion of the service that day). I wrote to the Service Manager with this problem, hoping to find a solution that worked for everyone. No reply. I emailed the General Manager. No reply. I then emailed Scott Tyler directly to tell him how his customer was being treated, because if it was my business, I would certainly want to know. No reply. I told them all in my email that I was reaching out to correct the issue in order to not have to do what I am doing today, which is share negative feedback with all social media and RamCares. Since there was nothing after several weeks of trying, here we are. And my steering wheel is still crooked, which I will now have to pay someone else to fix. Horrible service, incompetent employees, management, AND ownership. Take your money elsewhere so you don't have the same experience.

Service department customer service is aweful just going through a routine warranty check an the…read moreguy at the counter an I quote from the dealership I bought my car from she said he was a dick will never take another car there drove to south bend got two cars scheduled no problem they won't get a dime from me ever again.

My car broke down at a gas station in downtown South Bend recently and another shop recommended…read moreBrett Gordon. They picked up my car within an hour and got it running the next day. Excellent price for towing and repairs and friendly service. Highly recommended, thank you!!

I've used this garage twice. Once for my daughter's car 2005 Honda and once for my newer 2016 HR-V…read more My warranty had expired on my HR-V and the dealership wanted to charge me for things that didn't need to be fixed. The customer service has been top-notch. I also received follow up contact to make sure I was happy with the work that was done. Will definitely use them again!

My college student had her car towed there in Oct d/t noise when in motion that started suddenly…read moretoward the end of a 5h drive. We were told it was the engine and would cost thousands of dollars to repair. The car was there for a week while we, out of state parents, were deciding how to proceed. We decided to tow it back to Ohio and were hit with surprise storage fees that had not been disclosed (The car was towed there... So they may have a sign posted, but storage fees x4 days were never disclosed via written or verbal communication). Back in Ohio, we had the car checked out by a trusted mechanic (who we would've used to repair the engine if that had been his recommendation). It is not the engine. It was loose lug nuts on a tire. At best this is incompetence. At worst, they are criminally ripping people off.

Andrew is a really great mechanic he's honest and will tell you when you don't really need the work…read moredone to you're vehicle, but when you do it's really affordable. I had him do a tune up on my very old used junker that ran terribly and you could really feel and hear the difference. His business is one of the gems of Buchanan like lowery's Andrew brings incredible value to this town and while he's in business and we are in the area my family will have all of our vehicle work done at AutoMotion complete car care!