I live in Indianapolis and my car started overheating while I was visiting my boyfriend in South…read moreBend. I was super worried that I was going to have to miss a lot of work but Avenue automotive was able to get the job done within 48 hours (and right before Christmas). I am so grateful for these lovely people, everyone was so friendly and helpful. The price was even taken down when I mentioned I may have trouble paying for it. I really appreciate these generous and kind folks. They took what could have been a bad situation and made it manageable.

Needed an oil change quickly before a trip and when I called several places they were too busy to…read morefit me because short staffed in any of the 3 days I had left before my trip. So after reading reviews, called Avenue and they said they'd fit me in if I could leave my car for a bit. I did just that. When I went, they are so nice!! Super friendly & I loved how they treat their customers and each other. We talked about how hard it is to keep workers now & he said you have to treat them right. Isn't that the truth! Love that!! Highly recommend.

The Best in South Bend, Cal and his crew are fantastic...Courteous and efficient,…read more I have been dealing with them for the past few years and I couldn't have made a better choice

Great service and customer service was excellent. Very reasonable prices, get you in and out in a…read moretimely fashion. Definitely, you guys should check them out.

Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

Bought a used car at Basney and with in 24 hours had a problem with the vehicle called Basney and…read moreservice said bring it in we will look at it and to my surprise the costly repair was free of charge. I can say Basney is great and not like most dealerships that just tell you sorry sold as is. Thank you again Basney.

I made an appointment at 9:30 to get my car fixed which I was told would take 2 hours. I arrived…read moreat 9:20. At about 11 I looked in service area and my car had not been moved. When I asked service about why did I make an appointment, she was rude and walked away. I did not leave until 2:45 pm. There is so much more I could add here of the service managers and the treatment I have received but I only have so much space. I will not go back nor ever recommend this place to anyone.

Simply the best in service and prices, always respectful and very fast service. Awesome to see a…read morelocal small business surviving against all the big shops

Every time I would come here I would be dismissed and disrespected. I would go for annual car…read moreinspections over the years and they would never make time for me. I would wait all day to see them, and come by multiple times during the day and they still could never do it on that day. But every year I would brush it off and keep coming back, turning my schedule around to accommodate them, because I didn't think I had other options. Finally, one day before closing time, they still told me they couldn't do it after a repeat visit that day despite saying they could be available around that time. Thankfully, I made just in time to another local place that I adore where I am treated like a smart person and never given any runaround. Never bothering with this place again.

Danan Walker (sales) and Josh Horner(GM) are great! I will gladly do business with them again. I…read morewould advise do NOT walk into the sales and warranty with Mike. He is old school, high pressure, the price is not the same for everybody. He is a relic of the past! I know that because at one time I was a car salesman.

I guess I panicked when my clutch failed and took my 2017 wrx to Gurley Leep where I bought it new…read morea long time ago. I paid the $207 diagnostic fee only to be told that the whole clutch needed to be replaced. I could not get any specifics about what exactly was wrong, only that it was toast and needed to be replaced. $4k incl tax and various fees. I thought it sounded a bit steep and towed it down the street to a repair shop where I got it properly diagnosed and repaired for less than $1,100 incl taxes and fees. Turned out the clutch itself was fine. I then got repeat txts from GL to rate my experience and I gave it 3/10 stars. 1 star for the "job", but Steven at the service center was nice. Got additional txts and the manager left a message on my voice mail to ask why I couldn't give them a 10/10? I tried to call him back to relay my experience as I thought it might be helpful for him to know how things look from the customer side but it kept going to voice mail. I write this review mainly because I want to warn others of getting a similar or worse experience. Can't believe that service at an official Subaru dealership can be this poor. Probably OK to buy a Subaru from them but consider going elsewhere for service unless they change.

"They sold my friend, who is a hardworking mom, a car with undisclosed electrical problems. She…read morehadn't even had the car for 30 days when the issues started. When she returned to address the problem, the staff was extremely unprofessional--the man told her to 'shut up' and said they were not paying for anything. They refused to help and had a very nasty attitude. Based on this experience, I would not recommend this dealership to anyone."

I've never had such a terrible experience with a car service place in my life! I made an…read moreappointment for a diagnostic -- which usually means you're going to look at the car, right? Not just let it sit there all day. I dropped my car off at 9 AM on Friday. No "hello," no "good morning" -- just cold energy from the start. When they asked what was wrong with my car, I even brought a paper from another mechanic to help. But guess what? I waited all day with zero updates, only for them to call and basically repeat what the other mechanic already told me. They never even touched my car that day. I had to make another appointment because they didn't do anything the first time -- even though they told me to bring it in. This is the only place I could take my car to, so I paid the $200 for a diagnostic, only to be told it would cost $20,000 to fix! Seriously? My car was $20K brand new, and I only have $1K left to pay it off. Why would I buy a new car when I'm almost done paying this one off? They quoted me $13K just for parts -- but I found the exact same parts elsewhere for under $1,500. And a mechanic who will install them for way less than they were charging. Miss Chelle even told me, "Yeah, I knew you were going to have a heart attack after seeing this -- it's time for a new car." No, it's time for people to stop getting scammed. This place is unprofessional, overpriced, and completely lacking in customer care. Thankfully, I found someone else to do the job right -- for a fraction of the price. Don't fall for the hype. You deserve better service and honest pricing.

Quality imports service is an honest and professional shop. I have had them work on my Volkswagens…read morefor years now and I have always been impressed with my services. Candace and Kip care about you and your vehicle and they will go above and beyond to ensure you get the best quality work done on your vehicle. I recommend all my friends with German cars to get their services here!

They had a car to do a battery change/reprogram. Had the car for 3 months and still not fixed. I…read morewas out of town and after 1 month I gave them an out bc they could not diagnose or fix it and i said should i take it to the dealer..........QAS no we got it. After 2 months I gave them an out and i said should i take it to the dealer...............QAS no we got it. after 3 months no worky so i had it towed to the dealer and it was fixed in 2 days. QAS still charged me $700+ and actually erased one of the computers programing yet still only cost $400 at the dealer to fix the whole deal. I will always choose an independent shop on older cars as the dealers are not my cup of tea, but I also expect them to know when they are just wasting time and money and that's exactly what QAS did. to be good you have to know when you are out of your ability and they were way out of their ability on this one.