Poor communication. Could not get a return phone call, let alone an appointment. Plumber was here…read more25 to 30 mins and just looked around and gave us some info. Then got billed $150 !!!

Steve and crew were very professional and knowledgable. Explained everything and answered all of…read moreour questions. Overall very good with their service.

After a scorching summer and a long vacation that ended with a trip to the hospital for my husband,…read moreI returned home and immediately noticed our AC wasn't working. I called J & J, a company I've dealt with before, and within an hour, William and Matt arrived at our house. They took their time to explain the issue and presented us with clear options, avoiding any pushy sales tactics. It was evident they were knowledgeable and genuinely cared about restoring our home's comfort. We decided to replace the 15-year-old AC unit. In the meantime, they were concerned about the excessive heat and provided us with a temporary AC window unit to cool the house. Within two days, Brendon, Evan, and David arrived with the new unit. They were incredibly professional, courteous, and knowledgeable. They promptly got to work, wearing shoe covers inside, laying down mats, and removing the old heavy equipment. They completed the repair quickly, cleaned up thoroughly, and ensured everything was functioning perfectly before leaving. Finding honest, hardworking, and skilled home repair teams these days is rare, but this crew exceeded our expectations. I highly recommend Johnson & Johnson and their three exceptional technicians. I also want to thank the in-office staff for keeping us informed and updated throughout the process. I wish all businesses operated like J&J.

I mentioned Johnson & Johnson in another forum and will continue to let others know anytime I hear…read moreof someone needing a repair on their system that this is this company to call. When your air is out with 90 or 100 degree weather, it's crucial to find a dependable company. My system was completely out of refrigerant due to a broken piece. My children pets & I had experience great heat for two months prior, as Absolute Hvac Guys LLC continually did not show up for their scheduled appointments and kept prolonging things claiming they had to order a part they don't carry... No show, no call or text - no consideration of one's time when they said they would be here to complete the work. I was especially worried about my birds who could have died. The other company is who installed the system only one year ago and it waa under warranty. The tech from Johnson & Johnson said the company should have made it a priority especially if they had installed it, and if their company had installed it and it had any issues arise, they would have fixed it immediately. I felt validated and he eased my fusteration. I saw another review on Yelp with a woman who experienced a similar situation with that other company too. When my landlord called Johnson & Johnson, we received a quick response...came out same day!! The tech was genuinely concerned about my family with the heat rising and assured me they will fix my unit as quickly as possible..and they did! The office ladies were friendly and communicated well with the scheduling, and when the tech was on his way, I knew ahead of time. The tech did show up when he was scheduled. Everything went very smoothly. I highly recommend this company to anyone looking for a quick response on their HVAC system. They get it done!! Thanks again Johnson & Johnson for caring about my family.

Last September Tony came alone to install our free-standing tub and floor mount faucet, a 2-person…read morejob. The tub is only held down by the drain and moves very easily when empty. The floor-mounted faucet installation was worse than I could've imagined. To start, he used a black Sharpie on our new tile, marking where he would cut the hole. Luckily, I went in to check on things while he was in the basement and discovered he was planning to cut the hole too far into the corner, which would have meant moving the tub, just so the water would make it into the tub. Then, the hole he cut into the tile was too large. To make matters worse, he used white caulk to fill the holes that weren't covered by the faucet base plate. Also, the faucet leans noticeably (see pic of level against it). Soon after he left, we discovered it was leaking. We also discovered he'd taken our brushed nickel overflow cover, which he was supposed to swap with the chrome cover, as well as the chrome drain he removed to install the brushed nickel drain. My guess is he was hurrying to leave before my husband returned home to see his sloppy work. We called him back to stop the leak and to return the overflow and drain. I want to ask him if that sloppy installation would be acceptable in his home, if he was paying someone his hard-earned money to do it. I paid him, but really shouldn't have. Now we have to uninstall all of it and hire someone else to replace the ruined tile and reinstall the faucet, properly. The pictures say it all. Unless you just want pipes installed, look elsewhere.

165% markup above MSRP. We were looking for a high efficiency heat pump water heater and decided…read moreon a GE Profile Geospring heat pump unit which had an MSRP of $2900 (which should include markup) according to the GE website. We contacted A+ Plumbing because they were an authorized GE dealer and looked to have good reviews. They ordered one for us and contacted us when it came in to schedule installation. We never received a quote, we figured it should be around MSRP. On day of installation price was not discussed when they arrived so we were shocked when they completed and gave us the invoice with a charge for the unit of $4748 not the expected $2900. The cost of labor seemed fair to us and they were clean, neat and quick but we were SHOCKED at the invoice total. We were in a hurry to leave for an appointment, and with the heater installed, we felt all we could do was pay and get going. To further the pricing issue, my brother was so impressed with our water heater he ordered one online using our EXACT model number and received the same water heater for $1900. In fact, there are a number of appliance dealers on- line that are in the $2000 to $2500 range. When I contacted the owner of A+ Plumbing, he defended the price charged as middle man mark up and said that the unit my brother purchased would have been inferior because it was a different model number. Again, it is the exact same unit as there is no trailing letters like you would see if it had been manufactured as a specifically for a chain such as Costco, Wayfair, or Amazon. I did ask what A+'s cost was and they said they would check but we have not heard back. So, based on what we know, we were charged 165% mark-up above MSRP and roughly 240% of what we could have paid for the unit online.

Outstanding service and people that own and work at Kline. I am highly satisfied with their work,…read morefrom grounding my gas line to adding a brand new secondary basement breaker box filled with Afci/GFI breakers to pass town inspection law. Any future electrical needs and they will be the first to be called to do the work. Gary Jordan

Excellent service and professionalism!!! They will find your problem and fix it!!! Very easy to get…read moreresults and get them fixed!!

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

While on vacation my well pump stopped suddenly on a Friday morning, so no water at all for my…read morehouse sitter. I called RT Services after checking for sudden leaks and the breaker panel. Zach came out same day and diagnosed the well pump failure and also the pressure tank. They had a team at the house early the next day and had the water back on before they left. I also asked them to replace the pitless adapter when I returned, which they did promptly. Zach, Justin, and Landon (as well as Phil the owner) were fabulous! They were great at explaining things, were on time and courteous. I highly recommend RT for Plumbing and HVAC also.

The entire Nipe Electrical team was absolutely amazing. Very professional, on time, timely,…read moretransparent, and honest on pricing. Their 10% discount when paid as cash is also very helpful in striving affordability. Highly recommend for any of your electrical needs. S. Lockhart

John came out and diagnosed my burnt out fan unit, and after some effort, managed to find a…read morecompatible unit. He will make the effort to support you, and, after having used other local companies with mixed results, am confident this unit will last a long time.

I had a problem with AC and John came out a found the problem, he order the parts (coil) and…read morereplaced it. He inspected the system and made necessary adjustments and repairs.. The job was well done, he is knowledgeable and very professional.. He is my AC company if I need assistance.. I highly recommend him to anyone who needs ac repairs. Job well done..

I buy electrical supplies from Butts Electric now and then and have for over a decade. It's a…read moreone-man shop with a gruff owner (I assume he's the owner, not that we've gotten chatty enough to exchange names). I don't go there for chitchat, so that's not a problem. He's got good supplies instead of flashy junk. He has been knowledgeable about and helpful with various small DIY projects that were giving me a hard time. If I need an electrical part, this shop is where I go.

Parents shared their experience with me today so I thought I'd share. My dad called the store and…read moreinquired about a certain lightbulb earlier this week; the man who answered the phone was extremely rude and acted disinterested. We're all for small businesses, just not this small business. Too much sass.