Last September Tony came alone to install our free-standing tub and floor mount faucet, a 2-person job. The tub is only held down by the drain and moves very easily when empty. The floor-mounted faucet installation was worse than I could've imagined. To start, he used a black Sharpie on our new tile, marking where he would cut the hole. Luckily, I went in to check on things while he was in the basement and discovered he was planning to cut the hole too far into the corner, which would have meant moving the tub, just so the water would make it into the tub. Then, the hole he cut into the tile was too large. To make matters worse, he used white caulk to fill the holes that weren't covered by the faucet base plate. Also, the faucet leans noticeably (see pic of level against it). Soon after he left, we discovered it was leaking. We also discovered he'd taken our brushed nickel overflow cover, which he was supposed to swap with the chrome cover, as well as the chrome drain he removed to install the brushed nickel drain. My guess is he was hurrying to leave before my husband returned home to see his sloppy work. We called him back to stop the leak and to return the overflow and drain. I want to ask him if that sloppy installation would be acceptable in his home, if he was paying someone his hard-earned money to do it. I paid him, but really shouldn't have. Now we have to uninstall all of it and hire someone else to replace the ruined tile and reinstall the faucet, properly. The pictures say it all. Unless you just want pipes installed, look elsewhere. read more

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165% markup above MSRP. We were looking for a high efficiency heat pump water heater and decided on a GE Profile Geospring heat pump unit which had an MSRP of $2900 (which should include markup) according to the GE website. We contacted A+ Plumbing because they were an authorized GE dealer and looked to have good reviews. They ordered one for us and contacted us when it came in to schedule installation. We never received a quote, we figured it should be around MSRP. On day of installation price was not discussed when they arrived so we were shocked when they completed and gave us the invoice with a charge for the unit of $4748 not the expected $2900. The cost of labor seemed fair to us and they were clean, neat and quick but we were SHOCKED at the invoice total. We were in a hurry to leave for an appointment, and with the heater installed, we felt all we could do was pay and get going. To further the pricing issue, my brother was so impressed with our water heater he ordered one online using our EXACT model number and received the same water heater for $1900. In fact, there are a number of appliance dealers on- line that are in the $2000 to $2500 range. When I contacted the owner of A+ Plumbing, he defended the price charged as middle man mark up and said that the unit my brother purchased would have been inferior because it was a different model number. Again, it is the exact same unit as there is no trailing letters like you would see if it had been manufactured as a specifically for a chain such as Costco, Wayfair, or Amazon. I did ask what A+'s cost was and they said they would check but we have not heard back. So, based on what we know, we were charged 165% mark-up above MSRP and roughly 240% of what we could have paid for the unit online. read more

A Plus is a wonderful company to work with and I have used them for emergencies as well as routine things. They are ALWAYS easy, trustworthy and available. Pricing is good, workmanship is excellent, and they treat you like family. Recently hey installed a water heater another company completely dropped the ball on. Called them on a Friday afternoon and they were out, installed and done in 45 minutes the next morning. I can't say enough good about this company and strongly suggest them to everyone I know. read more

Fast efficient reasonable prices service. Showed up on time and fixed my leaking sink in 15 minutes! Couldn't ask for better service.

I had used this plumber before and service was great. However, when I had an emergency and called twice, leaving voicemails both times, no return call! I called another plumber who came out the same day and found and fixed the problem. If you have an emergency don't call A Plus! read more

Not impressed with this company, my husband called them out to assess a leak outside of our well box. We waited a week for our appoint. On the day of two men showed up and barely inspected the system. They left to have utility to come out and mark the system with an assurance that they would be back after. Utility showed up to mark and left because the plumbers were no longer on site. They left the rest of the weekend without so much as a phone call especially after claiming to need excavation. They didn't provide a quote or even an idea of what the issue was before quickly leaving so we are sitting with the exact same issue we started with. Nor are they returning our calls.Would not recommend this company read more

First with a positive note we had a back sewage issue in the basement and A Plus came out the same day and snaked. We then had to get a hazmat team to clean up the backup. Six days later we had the same issue and A Plus came out again and used a camera to identify the problem area. It was determined that they would have to jackhammer up the pipe to repair. We set up and appointment two weeks out right before the Christmas Holiday. This is were the 1 star comes into play. We were waiting for the team to come in that morning and we get a call 10 minutes prior stating that they had an emergency and could not come. I requested a call from the owner. I was told that i would receive a call in 30 minutes. 45 minutes later no call so i called back requesting a call from the owner and I finally received a call 30 minutes later. I was informed that there was an emergency and it would be another week before they could come out. During the call not once did the owner offer to come out after the emergency and mind you my wife was in tears. There is NO WAY I WOULD RECOMMEND THIS COMPANY. read more

I have been a customer for years and they are still THE BEST. It's refreshing to be able to trust a company to come into my home and honestly repair an issue. Fast response and always respectful. read more

Had a late night plumbing emergency and they were very prompt in coming out and fixing our problem. Very professional and courteous! Will definitely call again in the future if I need a plumber!! read more

APlus is terrific! They are the only company I trust and the only I recommend to my friends. They do high quality work, very professional and super nice! read more

I had a plumbing emergency in the middle of the night and they had a plumber out to my house within the hour. Thanks to them I little water damage in my basement because of there speedy arrival! read more

A Plus Plumbing? This is more like F Minus Plumbing to me. Don't even waste your time and bother calling him. His incompetence to properly fix a leak caused me $7000 in flood damages which the insurance refused to pay for unless it was considered in a second claim. If the idiot had fixed the pipe right from the first time when I filed the first claim about the SAME EXACT LEAK SOURCE non of that would have happened. The idiot denied responsibility, promised to show up on Monday to fix pipe again (and get paid again), he wouldn't even keep the appointment.He just never showed up, never answered his phone all day of our scheduled appointment. Never showed up. Never heard from that idiot again. Don't even bother wasting your time or hard earned money with this crook. You're better off calling a professional. BEWARE! read more

I needed a plumber to replace a toilet in my bathroom and was trying to get it the same day due to just being off work that day.I called A plus and talked to the sweetest person and explained my situation and she was able to get me worked in.The young man came completed it in no time and was very nice.This was the only time I have worked with them but would highly recommend them. read more

A Plus Plumbing did an incredible job for us this weekend! We found our crossbase full of water, and hot water heater totally ruined. We spoke with Tony that morning and he was at our house within 30 minutes, determined what we needed, and went to get it for us. He had a new heater in, and the old one out in no time. Thank you so much A Plus Plumbing. We will definitely be using you from now on for any of our plumbing needs! read more