Very, very disappointed. As a caveat, I have used this spa and its services in the past and have enjoyed my experience. What happened today, however, has totally shaken my confidence in this day spa. My mother and I each received gift certificates for Mother's Day to Avi Day Spa. Our desire had always been to schedule our services so that we could enjoy the spa together - not necessarily the same services at the same time, but a relaxing experience that we could start and finish together. My mother spent *endless* time on the phone with Cindy at Avi two weeks ago to get our services scheduled. She had a Personal Indulgence Gift package, and I had a non-package gift card. My mother scheduled herself for a spa facial, a Swedish massage, and body wrap, with lunch (included in the package). I had scheduled a hot stone massage and spa facial. After spending an inordinate amount of time on the phone, we were scheduled each to start our services at 11am this morning. At 10:45am, I received a phone call from Avi confirming - 15 minutes prior, mind you - my micro-dermabrasion appointment. I was pulling into Avi's parking lot at the time, and I told the young woman who called that I was not scheduled for nor did I want micro-dermabrasion, that I was scheduled for a hot stone massage and a spa facial. She fumbled around verbally, indicated that she was glad she called and confirmed, and that they would see me at 11am. I took this to mean that whatever mix-up had occurred in scheduling on their end could be corrected, and that I had been clear in my expectations on the services I was to receive, and it would all work out on their end. Boy, was I wrong, because I'm sitting at home typing this review instead of spending a much-needed half day at the day spa. My mother and I met in the parking lot. I gave her a head's up about the call from the spa, and told her I was mildly concerned that they didn't seem to have themselves together. Regardless, we went in, and as we were checking in (note: they only have three chairs in the waiting area, which is small, and those chairs were occupied by a woman and her two young sons) it became clear that not only was I on the schedule for micro-dermabrasion (and ONLY that service), but that they weren't going to be able to offer me a hot stone massage because the tech who does hot stone massages wasn't scheduled for that day and therefore wasn't there because they had nothing on the schedule for that service. The girl at the desk indicated that they could probably "fit me in" for a Swedish massage and spa facial. Well, a) I don't want to be "fit in" when I'm supposed to be enjoying a relaxing day, and b) I never wanted a Swedish massage because I don't enjoy Swedish massages. That is why a hot stone massage had been scheduled. After declining a Swedish massage, it was suggested to me by the girl at the desk that they could still "fit me in" for a spa facial and I could come back for the massage another day. Uh - no. I don't want to split up my services because they have (sorry for saying this) a moron scheduling their appointments who didn't even *approach* doing it correctly. THEN. They told my mother that while she *was* scheduled for her Personal Indulgence package, she wasn't scheduled to start until noon. My mother - who doesn't make scheduling mistakes, trust me on this - flatly indicated that no, she had spent all the time on the phone with Cindy two weeks prior to ensure that both she and I had the same start time for our respective appointments. My mother did ultimately decide to keep her services after Avi indicated that they could start her appointments at 11am, but I left with nothing. I have a gift card for this place, from my husband. I am going to try again to get the services I scheduled, but I am wildly disappointed that I haven't yet been offered some additional services to make up for the inconvenience of having shown up to a totally bungled appointment and then having to leave with no services whatsoever. If they don't offer me additional services sufficient to what I think is appropriate, we are going to demand our money back that we spent for the gift card. Very, very disappointing. They should have offered me some kind of consolation on realizing their mistake and sending me away with nothing. read more

I got a great facial from Rozita and fantastic hair cut and highlights from Mona yesterday. Love this place and been going back since 1986. I recommend AVI to everyone. I got my Esthetics degree from here in 2005 as a change of career from being a nurse for over 15 years. I worked for a doctor's office and his Med spa which AVI's job placement officer referred me to, and then freelanced for 3 years. Now I'm retired and came back again to Ms Naheed Ghassemi and registered my daughter in her Master Esthetic program at AVI Career Training school. I looked around for months and visited many newly opened schools in northern Virginia, metropolitan DC area and Maryland but no one adds up to AVI school as far as teacher's knowledge who also work in salon field with over 20 years of experience. Honestly every time I hired other school's graduates in the past, found that they were not as well trained as the ones from AVI Career Training. I hired few DSI and Esthetics Institute's graduates but I truly had to send them to AVI for continuing education courses so they be able to perform as a good Esthetician as well as go to state board and DPOR license prep classes. So I'm making sure my daughter gets a good education in Esthetics since she will inherit my business and clientele. I also referred my next door neighbor who just moved here from Iraq as a single parent so she registered her 3 daughters at AVI's cosmetology program. And although they are only half way through the program are already working and give amazing hair cuts. Their teacher Ms Mona is a color master educator and the only one I trust with my highlights. You can't do better than AVI Career Training for Esthetics, Massage Therapy and Cosmetology programs. Thank you and may god bless you all at AVI, with kind, caring staff and best professional products like Image, and GM Collins also all up to date equipments and renovated school facility. In fact we all owe it to Ms Naheed Ghassemi's caring hands and generosity. We all appreciate your hard-work to improve our lives. And thank you Ms Naheed from me, my daughter and thousands of women you have helped so far to put food on their tables and thousands more who will be coming to you by reading my experience with you and AVI Career Training. read more

this Spa the most trustworthy spa in the area I have been coming here for a a while and I haven't been impressed in any other spa. I'm a very picky person and the spa has so much to offer with the services not only that it's clean, every time I'm in AVI I ALWAYS greeted in a kindly matter, i'm always offered a beverage of my choice. All the services that they do offer here are wonderful and very professional. I always come out looking so great and always pleased. I have been coming here for a couple of years now I've done my laser here and I've got an amazing results. The laser technician at AVI day spa is amazing her name is Shala, very talented technician. I highly recommend this place to anyone that is getting any services such as laser, massages and facials. I always have my masseuse named Rozita to do my massages she's very pleasing and she always listens to the little details that I do give her (like at times my back and my shoulder need the most work), The correct way. Honestly I have been to many spas in the area in Northern Virginia I've never experienced such great customer service such cleanliness in the spa and amazing staff I highly recommend this to anyone that wants to feel relaxed and stress-free! For a resident in Great Falls I feel wonderful saying that the spa is in my neighborhood.. read more

Loved my experience! I came here to get a facial and It was completely AWESOME. My aesthetician did an excellent job. She explained everything she did, and made recommendations about what I could do in my everyday life to improve my skin and complexion. Most other places are only concerned with what product they can sell you for $40, but I didn't have that experience. In fact, I had a better customer service experience here than other spas that I've been into. The place is clean and the staff are very friendly. They treat you very well and make sure that you are happy with your results. I had some spots on my face and after the second time that I got a facial here, The spots started to disappear. They really know what product to use to get the best result. I am about to schedule a massage session with them and cant wait to try them out. Will recommend them to everyone. read more

I purchased a groupon for an aromatherapy massage and a signature facial. I was able to get in right away when I called to make the appointment. The girl who answered the phone was very nice and helpful. When I got to the spa, I got the same great service as I did over the phone. My massage and facial were both done by Rosita, she was great! She was able to help me relax and the massage was awesome! She was also very informative during my facial and was able to recommend products for me and made my skin look and feel great! I will most definitely return and even referred a co worker who has already been in twice and is hooked as well. Great place and they really treat their guests very nice. They also seem to have great prices and package deals, a must try spa! read more

So I was looking for something nearby the Tyson's Corner area and I stumbled upon AVI Day Spa in Great Falls,Va. The staff here are wonderful and the services they offer are pretty amazing. They have great packages available from facials to massages. The place has been there for over 15 yrs but it still looks like a cozy and friendly spa. I really recommend this place despite all the reviews I have read which didn't seem appealing but I do like to try different places not just the spas in Ritz Carlton or W hotel, and sometimes these small spas that no one has ever heard of can be the most superior spa where you can get good treatments by friendly staff. I definitely will come back here again !!!! read more

I received a gift card from my sister for my birthday for a full day spa package and these guys gave me the works!! I don't know where to begin! I got a facial that I ended up upgrading to a microdermabrasion because the esthetician I had did a thorough analysis of my skin and recommended that. 2 days later my skin feels great!! I enjoyed their lounge area where I had my lunch, it was quiet and relaxing. The massage was just heavenly! I also got a body treatment which was my first time but the therapist made sure to keep me comfortable and relaxed I really appreciated that. This was the best gift ever. I will definitely recommend and go back there myself! read more

I received a great facial. The staff was very accommodating. From the time I called to schedule an appointment I was received with open arms. To the time I was walking out the door I was well wished and wrapped up in their loving cocoon and atmosphere. I will go back. This is a spa that understands what to do to give the maximum comforting relaxation that a spa could give. I wish that anyone should enjoy their time off in the day to have this wonderful experience for a facial. I would recommend this to anyone. I'm giving them a 5 STAR. Will definitely be back. read more

This place is amazing. Staff there are really nice and helpful. You feel really comfortable there. I have been doing laser hair removal for a while already with them. My esthetician is amazing; always welcome me with a big smile and good word. She always give me advise what kind of specials they have. On the top of such a good low prices she always tries to find some discount I could use. They really appreciate their clients and treat them with the most respect. I got a gift certificate for full day spa that I just used, out of this world. read more

I loved the experience! When I arrived for my appointment, the manager Natasha greated me and provided me with a sheet of paper to quickly fill out. Within five minutes I was in a room receiving a facial from Tila. She was kind, professional, and soft spoken. The facial and massage were great. I felt comfortable the entire time I was at AVI. About an hour later I left the spa feeling refreshed and with glowing skin. I would go back again and next time with family and friends. I recommend you all try the microdermabrasion treatment. read more

I loved my facial and massage at AVI Day spa. They work around my schedule. They are very friendly and care about what clients requirements which is very important. MS. Rhonda is great and very knowledgeable in esthetics and Permanent Makeup as instructor and technician is to die for. Very knowledgeable, flexible, and kind. Gave me best facial ! Clean and very professional. No stress, no hassle. I Highly recommend AVI Day spa. It may get busy at times but they work above and beyond to comfort everyone. read more

I had an excellent experience at AVI and will continue to use thier services for both facials and body wraps. I was greeted in a professional manner and there was no wait time. The service was outstanding and spot on in the treatment of my problem facial areas. I loved the body wrap and exfoliation and was wraped is a warm cacoon on a heated bed which ended in a soothing shower and lotion application. I would definately recommend it as a stress reliever for the busy working women and stressed out mom's read more

I recently came here with my sister who surprised me with a massage for my Birthday! The massage was amazing!! I had been feeling a bit of tension in my neck and my masseuse was able to make me relax and enjoy the massage! The pressure was just right and exactly what i needed after a stressful week. The staff was very friendly and professional! The spa was very clean and the music was relaxing. I would highly recommend this spa and I look forward to my next visit! read more

I planned a bachelorette party and had mini facials and 60 minute aromatherapy massages for each of the girls... We all were so happy with our treatments. The massage was amazing - it was a full body, I was expecting just my back! We were offered water multiple times. The entire place was very clean and tidy. The reception was so wonderful to work with and helped me in planning the entire outing. I would recommend AVI to anyone and will be back myself! read more

I've been to many spas over the years and AVI Day Spa stood out as top notch to me. The staff were all super friendly and accomodating and my facial was very relaxing. My skin felt like satin when I left. The process from making my appointment, to checking in, and checking out were all seamless and easy. Overall it was a great spa experience, and I will recommend this to all of my friends and family. read more

Dear friend gave me a gift card for a full day spa package, massage, facial, manicure and pedicure. Very friendly staff, they gave me the evening appointment that I was asking for. The spa is very clean and pleasant. The massage was out of this world, I could say the best I ever had, the facial and the rest of the package were as good as it can get. I bought a gift card for my friend ;-) read more

Had an amazing day at AVI Day Spa. ''Twas exactly what I needed - a super relaxing day just for me. Everyone was very attentive to my every need. Staff is super friendly and very knowledgeable. They offered great suggestions for the services I might want to try and aided in my selection. Price was a good value for services received. I will definitely be back! Keep up the good work!!! read more

Great Products, Great Services, Great Spa! ADI is the best day spa I've been to in a long time. Their high end products are unbelievable and their services are second to none. The professional staff is unbeatable and they treated me like a star. The atmosphere, and long list of services are very impressive and I've already bought a package for my girlfriend. I highly recommend. read more

I have been coming to AVI day spa for a few months now and have had a great experience so far. The spa is clean, the staff are professional and courteous, and they always explain the service they're about to perform and also follow up with me afterwards. I highly recommend AVI spa and will continue to come back for their services and treatments. read more