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    Avila Dental

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

    Services - Avila Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Avila Dental Photos

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    29 days ago

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    American Dental Associates

    American Dental Associates

    1.7(77 reviews)
    1.6 miGarfield Ridge

    American Dental Associates has many office locations. I was sent to this one by my daughters…read moreprimary dentist because she had an abscess on her front tooth and it was determined that she needed a root canal. The primary care office sent the prior authorization which was initially denied by my insurance, stating the primary dentist should do the root canal and not a specialist. The primary dentist does not do root canals and the cycle of prior authorization and appeals continued for about 6 weeks. Within that time frame someone filed a grievance on my behalf for the first denial, which was eventually denied again under the original prior authorization number. After many phone calls to my insurance on my end, the root canal was finally approved and scheduled...then cancelled by the office manager who insisted that they had to follow the grievance letter, and also informed me that my daughters account was flagged due to the many phone calls I made to the insurance. I got on a three way phone call with the insurance and the office manager and I swear it was like two divorced parents bickering back and forth. During this conversation the insurance person stated that it was the office that continued to send prior authorizations incorrectly instead of making an appeal like they we instructed to do by the insurance and that is why the account was flagged. How unprofessional of an office manager to put that on the parent. This office manager continued to cancel my appointment and insisted the insurance send another approval letter with a more current date, but the insurance insisted that the approval letter was in good standing which the office manager was not accepting and basically refused to treat my daughter. Never have I ever gone through such a cluster f**k ...and the whole time my daughter was suffering with this tooth. I had no choice but to take her somewhere else and pay out of pocket, and she didn't need a specialist to it either. I found a general dentist that did an amazing job. Do yourself a favor and stay clear of this place...they don't care about patients..only money.

    Run for the hills patients or future patients this place American Dental on archer is the worse…read moreplace very unprofessional at the desk and will cheat you for services. I'm

    Photos
    American Dental Associates - Reception area very well protected from Covid-19.

    Reception area very well protected from Covid-19.

    American Dental Associates - Front desk with a nice water fountain in the background. Door on left is entrance to backrooms.

    Front desk with a nice water fountain in the background. Door on left is entrance to backrooms.

    American Dental Associates - The waiting area

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    The waiting area

    Avila Dental - generaldentistry - Updated June 2026

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