Rosa is very unprofessional. Her customer service sucks, and she's a liar. The day her men came to…read moredeliver my two very expensive water fountains, she called saying I owed her a balance, which is true because she put it down on my receipt that I had a balance due of $1,000. While her men were installing she called, she said I owed her $1,300, which is crazy because she wrote on my receipt that I only owed $1,000 left. She told her men, even though they were already at my house, to not deliver the fountains until I paid. Then she yells at her men through the phone, "Who's side are you on? Me or the customer?" which is a terrible thing to say in front of me, the customer. So not only is she trying to score an extra $300, but she's also very rude and unprofessional.

Absolutely beautiful garden art and ideas. If you are looking to make your yard or patio epic this…read moreis the place to start!

Super friendly staff! I've gotten many pots from here and even referred many people more. I love…read morethis place. The value is way better than Home Depot or Lowe's. You know I love Lowe's. Quality pots and sculptures

I bought my amazing Virgen Mary from them at a great price too. Best customer services from the…read moreowner and his both sons great family business

I've looked at no less than 10 stores for tile and ledger stone for my pool and I truly didn't have…read moreto. This was the last place I checked out and it should've been my first. They've got EVERYTHING!!! The guy that works there was knowledgeable about which which ones were in my budget and in stock. He provided insight about each product I was interested in that was truly helpful. Turns out I'm incredibly Indecisive so having a bit of help made this process a little less cringe-y. I wish they opened on weekends so my fam could go... so you're stuck going on the weekdays. Other than that, highly recommend for one stop shopping.

Great selection and amazing customer service. The place is a little hidden so before you head down…read morethere, call to get directions on how to get in!

Extremely happy with our bbq island and jacuzzi! James was extremely professional and the team that…read moredelivered was also professional and quick. I wasn't quite happy with the color of the stucco at first due to changes in original paint color which were out of their control, but James had someone here the next day to repaint the entire island. I'm much happier with this color and we are excited to use our new barbecue! Thank you Extreme Backyard Designs.

Extreme Backyard Desisigns were amazing from the day we walked into the store and met with James…read moreuntil the project was completed. Every detail of our transaction was over the top. I requested a delivery for a special event and James came through with our promised date. Crew drove 2 hours to deliver and stayed until 9 o'clock at night to finish the job. You don't find this kind of customer service ANYWHERE anymore!!! We can't thank James and his outstanding crew enough for the service they provided. Highly recommend!!!!! Our outdoor kitchen is beautiful

Just wanted to show my appreciation again. I was looking for a Brahea Armata for my parkway. These…read moreare hard to find ! Was going to pick one up in OC, but the guy didn't want to sell me one as they are root sensitive. Sir, I am aware, & I just planted a bismarckia in my front yard which is now thriving ! Anyways, picked up a 15 gallon for $75. The service is always so professional here. No heavy lifting required. The workers tied up the fronds & plastic wrapped the pot so my car stays clean. Would recommend this spot to anyone looking for rare harder to find palm trees for their landscaping projects.

I found this place by referral from a family member. Elsa is very knowledgeable about all the…read moredifferent palms in their nursery and pleasant to talk to. She walked me and my brother through the property and showed me all the palm trees I was looking for. Great prices and they also deliver for a fair fee. Will definitely be back for a few more palms for my property. Highly recommend for hard to find palms. Large selection of Foxtail palms in the IE.

Be careful when you order products from this company. We drove 1 1/2 hours to pick up our split…read morebricks that were ordered and paid for. When we arrived to pick up the bricks, the bricks were completely wrong. We ordered bricks to be split sideways and they ordered bricks to be split down the middle. They refused to exchange them or refund us our money.

So glad there is a place close to me that has good price and great service! I will definitely…read morespread the word of mouth. The sales ladies are attentive and friendly. Erika is knowledgeable. She explained everything very well to us. She was extremely patient with us and our indecisiveness haha. Steven - the delivery driver was professional and careful. He has a positive attitude and respects the customers. Great prices. Delivery was fast and on time.

Have had my spa 15 years and it runs fine. Dennis has and is a great deal of information. And these…read morespas are well built. Dennis is a very busy guy at time la but you can't miss by buying a Sundance spa here, he backs up what he sells.

Dennis at Creative Spas offers the best customer service you will find. Pitching s spa is a huge…read moreinvestment and you want your dealer to be around when you need them. Regrettably, I didn't buy my Sundance spa from CS, but rather the dealer in Big Bear where I have my cabin. After some bad experiences with the dealer I purchased my tub from I sought to find an authorized Sundance dealer to assist me. Dennis has been unbelievably helpful with trouble shooting issues with my Water quality and gone out of his way to walk me though my routines. I now drive out of my way to buy all of my chemicals and filters through him because he deserves my business. I only wish they had a location in Big Bear!

I have to say if you are looking for a hot tub, this is the place to go. When I purchased there was…read morea miscommunication between James and I, but after talking it through we both saw what happened, but James went above and beyond saying customer satisfaction was more important than profit, what a man of honor, who could not want to buy from someone like this. The delivery guys, especially Ryan were amazing, helpful and professional. I can't say enough about James and his crew, believe me, I have never had such great, great service!

Our experience with Inland Empire Hot Springs Spas was fantastic. From the initial telephone…read morecontact to final home visit, each employee we interacted with was top notch. RYAN responded, conducted an inspection of the spa, and suggested a "clean sweep" service, which included cleaning the interior and exterior of the spa cabinet, removing pest evidence, replacing a non-working part, draining the spa, cleaning it, refilling it, and getting the chemicals back in order. RYAN was very knowledgable and friendly. Regarding the cost, it was very reasonable. At no time did it appear RYAN was trying to sale anything; just an honest inspection without any hidden fees. In addition, we were able to have the work scheduled and completed within two days. At the conclusion of the work, RYAN provided before and after photos. A solid FIVE star experience, and we look forward to working with Inland Empire Hot Spring Spas in the future.