I can't thank Like New enough. They fixed a huge scrape (with dents) on my car. I called multiple…read moreplaces and Like New was the most genuine. If you need your car repaired -- this is where you need to go. I can't stress it enough. Genuine humans work here. They're there to help you. I'd give 6 stars out of 5 if I could. Much Love!

This is an old review that got stuck in the draft box. So, a few months and pre-COVID-19…read more This was the fifth place I called. I needed to get a tailliight, back bumper, and side panel fixed on my car. I had many concerns- being ripped off, having my car declared ""totaled" since it was older, the length of time to fix, etc. Daniel was referred to me by one of the companies I called that my insurance company recommended. He was extremely nice over the phone and very patient explaining all the options. I still felt nervous about leaving my car. My insecurity stemmed from the phone always going straight to voicemail. The first time he did return my call right away. I like communication and contact. Once my car was dropped off, communication improved and I learned e-mail was the best way to communicate- not phone or text. Daniel was able to get additional money to do the repair (every auto body shop said the insurance quote was low), not get it declared "totaled" and he fixed it in a timely manner. With the exception of the annoying phone always going to voicemail and then voicemail saying the mailbox is full, my experience was very positive and would be 5 star. Only docking a star over a weird incident with my remote key. He offered to change the battery. This turned out to be more expensive more of a freakish ordeal than I thought. And it somehow resulted in the steering wheel being locked and me losing another day getting my car. So I had to make 2 trips to get it. In summary- fabulous body work, honest guy who will work with you, and the work was top notch...but take your key to the dealer to change the battery.

I've trusted them with all of our family vehicles for over 20 years. Completely honest with great…read moreservice and very reasonable prices.

Ive used the business about 3x and had no issues. Today was the worst. I scheduled an AM drop off…read moreand received confirmation to drop off at 7:30 for an oil change, inspection of suspension & fluid levels. I canceled my AM personal training session & took the bus to work so that I could drop off car . I called the shop at 1:30 this afternoon asking how things were going and if car woukd be ready by end of day. Response. "Absolutely!" Day at office wraps up, I take bus to Merrifield & walk to shop. Arrive about 4:45. Shop closes at 6pm. I learn nothing had been done. I was told the owner didn't give the ticket to the mechanic. I was asked to give them 25 min to complete oil change. They had the car all day. I asked for my keys & told them I'd never return. AAA auto repair for me. At least there will be good customer service

All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used…read morecar inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) -- Sam is one of the very best. He gets my highest recommendation.

Had a great experience in buying a second hand Toyota Yaris here at CARS USA. Eventhough the car…read morewas only $5000, I have driven it all over the place and took a couple of trips to Florida with it and it has not failed me once. I am happy and will do business again here

I was in Marshall VA, and needed a spurt of the moment trip to the airport. The owner of the…read morecompany made an exception and i had a lovely ride to the airport. Usman is a lovely man and the car was in wonderful condition. Also, he made for wonderful company.

From the owner: On time Service . Punctuality, Safety , Satisfaction of customer is our priority…read more We are proudly serving all over Virginia, Washington DC , Maryland & West Virginia. Licensed , Insured, certified. Pick Up at Dulles, Reagan , Union Station and drop off Anywhere in USA . Corporate Services Airport services Point to point service Event services Hourly services Tours and sight seeings Special occasion services Wedding and prom Casinos

Another great transaction today with Mr Tu, the best mechanic ever, this coming from a woman who…read morehas been going there since 2018 for problems big and small with Hondas, Volvo, Lexus, and BMW. Tu does a thorough evaluation of car, a straight up explanation of the problem, and does his best to get the best prices on parts. I trust him and he works very hard on his craft. The shop has a very friendly feel. I know he hates the European cars (as any mechanic would), but he goes the extra mile to fix them at half the price. Any negative reviews are because he takes the time to figure out problems with any car deftly and doesn't fraud you out with fake and easy repairs.

If you just want to do the regular maintenance, like replacing oil, replacing brake pad, this is a…read moreplace you can trust. However, considering the waiting time for the service is extremely long, and the prices for those services mentioned above are just slightly cheaper than most of the body shops, I cannot say I would suggest anybody to come for this kind of services. And if your car needs a big repair, I would suggest go elsewhere, because the work quality they provided was just not good enough.

Reliable, dependable and great communication. We had a great driver. With a bus of 24, we headed to…read moreAnnapolis for a corporate event on the water. Unbeknowst to us, we encountered a lot of construction, closed roads, blockages, etc. Thank goodness our driver was experienced and knew how to maneuver the mini-bus in tight spots. He got us to our destination safely and we were even early. The day turned out beautifully, everyone enjoyed themselves, and we did not have to deal with NoVA traffic and parking. Thank you DC Luxury Van!

Booked in a short amount of time during the midst of prom season. Very affordable, very easy to…read morework with, pole was an added bonus .

Excellent! Professional and courteous. Arrived on time coming and going. Comfortable seating…read more Excellent!

Tangier went above and beyond with their services. They arrived early and decorated the bus for…read moreour celebration. If you're looking for a hired car service I recommend going here.

Absolutely thrilled with the ClassicTransPo's bus rental for my 6-year-old's birthday celebration!…read moreFrom the start, Terrance made the booking process was a breeze--very straightforward. The bus arrived on time, sparkling clean, and perfectly decorated for a kid's party. It was spacious and safe, with comfy seating and great music options and watched a movie that kept the children entertained throughout the ride. Our driver was Terrance he very professional, friendly, and patient with a bus full of excited kids, ensuring everyone was safe and had fun. The route was scenic, making the ride itself part of the excitement on our way to Baltimore Zoo. It was such a unique experience; the kids felt like VIPs and haven't stopped talking about it! I highly recommend this service for anyone looking to add a special touch to their child's party. It was worth every penny for the joy and unforgettable memories it provided.

Terrance was great to work with. Most reasonable price I found for 50th bday party bus. Was a bit…read morenervous as so few reviews but from start to finish, great experience. Great communication. Driver was on time and professional. Bluetooth setup to play on our music was super easy and made the whole day really fun.