This is an old review that got stuck in the draft box. So, a few months and pre-COVID-19…read more This was the fifth place I called. I needed to get a tailliight, back bumper, and side panel fixed on my car. I had many concerns- being ripped off, having my car declared ""totaled" since it was older, the length of time to fix, etc. Daniel was referred to me by one of the companies I called that my insurance company recommended. He was extremely nice over the phone and very patient explaining all the options. I still felt nervous about leaving my car. My insecurity stemmed from the phone always going straight to voicemail. The first time he did return my call right away. I like communication and contact. Once my car was dropped off, communication improved and I learned e-mail was the best way to communicate- not phone or text. Daniel was able to get additional money to do the repair (every auto body shop said the insurance quote was low), not get it declared "totaled" and he fixed it in a timely manner. With the exception of the annoying phone always going to voicemail and then voicemail saying the mailbox is full, my experience was very positive and would be 5 star. Only docking a star over a weird incident with my remote key. He offered to change the battery. This turned out to be more expensive more of a freakish ordeal than I thought. And it somehow resulted in the steering wheel being locked and me losing another day getting my car. So I had to make 2 trips to get it. In summary- fabulous body work, honest guy who will work with you, and the work was top notch...but take your key to the dealer to change the battery.

I can't thank Like New enough. They fixed a huge scrape (with dents) on my car. I called multiple…read moreplaces and Like New was the most genuine. If you need your car repaired -- this is where you need to go. I can't stress it enough. Genuine humans work here. They're there to help you. I'd give 6 stars out of 5 if I could. Much Love!

Ive used the business about 3x and had no issues. Today was the worst. I scheduled an AM drop off…read moreand received confirmation to drop off at 7:30 for an oil change, inspection of suspension & fluid levels. I canceled my AM personal training session & took the bus to work so that I could drop off car . I called the shop at 1:30 this afternoon asking how things were going and if car woukd be ready by end of day. Response. "Absolutely!" Day at office wraps up, I take bus to Merrifield & walk to shop. Arrive about 4:45. Shop closes at 6pm. I learn nothing had been done. I was told the owner didn't give the ticket to the mechanic. I was asked to give them 25 min to complete oil change. They had the car all day. I asked for my keys & told them I'd never return. AAA auto repair for me. At least there will be good customer service

I've trusted them with all of our family vehicles for over 20 years. Completely honest with great…read moreservice and very reasonable prices.

All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

Outstanding Customer Service. They inspected my vehicle, provided a clear and thorough…read moreunderstanding of every issue. Answered all of my questions. Fair pricing, solid work. I will definitely be coming back for my car maintenance needs in the future.

Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used…read morecar inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) -- Sam is one of the very best. He gets my highest recommendation.

Had a great experience in buying a second hand Toyota Yaris here at CARS USA. Eventhough the car…read morewas only $5000, I have driven it all over the place and took a couple of trips to Florida with it and it has not failed me once. I am happy and will do business again here

I was in Marshall VA, and needed a spurt of the moment trip to the airport. The owner of the…read morecompany made an exception and i had a lovely ride to the airport. Usman is a lovely man and the car was in wonderful condition. Also, he made for wonderful company.

From the owner: On time Service . Punctuality, Safety , Satisfaction of customer is our priority…read more We are proudly serving all over Virginia, Washington DC , Maryland & West Virginia. Licensed , Insured, certified. Pick Up at Dulles, Reagan , Union Station and drop off Anywhere in USA . Corporate Services Airport services Point to point service Event services Hourly services Tours and sight seeings Special occasion services Wedding and prom Casinos

Mr. Tu is the most honest car repairman I've encountered. I have brought my vehicle in several…read moretimes for repairs. He never recommended any service that wasn't really needed and moreover, he tells you when something is just fine. He has twice fixed small issues without charging me. If you need a trustworthy repairman, Mr. Tu gets my recommendation!

Another great transaction today with Mr Tu, the best mechanic ever, this coming from a woman who…read morehas been going there since 2018 for problems big and small with Hondas, Volvo, Lexus, and BMW. Tu does a thorough evaluation of car, a straight up explanation of the problem, and does his best to get the best prices on parts. I trust him and he works very hard on his craft. The shop has a very friendly feel. I know he hates the European cars (as any mechanic would), but he goes the extra mile to fix them at half the price. Any negative reviews are because he takes the time to figure out problems with any car deftly and doesn't fraud you out with fake and easy repairs.

Reliable, dependable and great communication. We had a great driver. With a bus of 24, we headed to…read moreAnnapolis for a corporate event on the water. Unbeknowst to us, we encountered a lot of construction, closed roads, blockages, etc. Thank goodness our driver was experienced and knew how to maneuver the mini-bus in tight spots. He got us to our destination safely and we were even early. The day turned out beautifully, everyone enjoyed themselves, and we did not have to deal with NoVA traffic and parking. Thank you DC Luxury Van!

Highly recommend! My son and his wife used the company a couple of months ago and had an excellent…read moreexperience. I called two days in advance and told them I had a difficult ride: from Dulles to Philadelphia at rush hour on a Friday afternoon in the Summer. Hussam picked me up on-time and he made a 4.5 hour trip seem quick. He was friendly, professional and an excellent driver. I highly recommend him and the company!

Excellent! Professional and courteous. Arrived on time coming and going. Comfortable seating…read more Excellent!

Tangier went above and beyond with their services. They arrived early and decorated the bus for…read moreour celebration. If you're looking for a hired car service I recommend going here.

Absolutely thrilled with the ClassicTransPo's bus rental for my 6-year-old's birthday celebration!…read moreFrom the start, Terrance made the booking process was a breeze--very straightforward. The bus arrived on time, sparkling clean, and perfectly decorated for a kid's party. It was spacious and safe, with comfy seating and great music options and watched a movie that kept the children entertained throughout the ride. Our driver was Terrance he very professional, friendly, and patient with a bus full of excited kids, ensuring everyone was safe and had fun. The route was scenic, making the ride itself part of the excitement on our way to Baltimore Zoo. It was such a unique experience; the kids felt like VIPs and haven't stopped talking about it! I highly recommend this service for anyone looking to add a special touch to their child's party. It was worth every penny for the joy and unforgettable memories it provided.

Terrance was great to work with. Most reasonable price I found for 50th bday party bus. Was a bit…read morenervous as so few reviews but from start to finish, great experience. Great communication. Driver was on time and professional. Bluetooth setup to play on our music was super easy and made the whole day really fun.