I always have peace of mind when renting with Centerline…read more They are reliable and I know my reservation is good. No wondering if my car will be given away. Friendly and efficient staff. Convenient locations for pickup and return.

This is a great, local, well - ran business that gave us an exemplary rental experience. We needed…read moreto transport 17 people around the island and they made it painless. Great value and they provided great service. Pickup and drop off are easy and they shuttle you across the road back to the terminal. I highly encourage you to use this business over bigger alternative brands available!

I have never had a better experience renting a car... No lines, a representative meets you at…read morebaggage claim and walks you to your car, already identify marks and dents on the car and then walks you through them to make sure you agree and allow you an opportunity to identify anything else noticed. Sean was excellent, friendly, and helpful. The car was in good condition. Return is also very easy and no lines and quick return of vehicle at the airport. I would give more than 5 stars if I could, and I have never said that before in any of my reviews. Highly recommend.

Drew and the team were outstanding! He met me at the airport, went over the car, outlined the…read morereturn process...very easy and great service. They took the time to get the information prior to my arrival, and met me at baggage service. They made renting a car in the islands quite enjoyable...and if you've ever rented a car in the USVI, you know it can be a pain. I have no hesitation on using Judi of Croix the next time I'm at St. Croix!

I'd give it zero stars if there was an option. Herzt please check on your employee they are the…read moreimage of your company. Check your receipts. They tried to say I did not drop off my keys until 2 days later. It's suppose to be return 17th, but they said it magically appeared in their drop door slot on the 19th. After they saw my flight travels show I flew out on the 17th. Then she ( Mary ) said your contract shows 14-19th. When I ask her to send me the contract ? Because I save the yellow copy portion of my contract that shows 14-17th then she again changes the story to say well actually someone called in to extend? Really? I fly out on the 17th and someone called in to extend and the keys magically appear in the drop box on the 19th? Something really fishy - scammy with this place. I agree 100% with they other guys review. It's absolutely the worst in ive seen. Once I said I'm done explaining and told her I'm going to call corporate directly to get this resolve as she did not want to listen and kept telling me nonsense untrue stories. 5 minutes later I get a voicemail saying issue resolve and a new receipt with correct dates and amounts was sent to my email. 1 hour wasted on this horrible rental location. WOW

STX is consistently the worst Hertz location I have experienced but today was especially terrible!…read more Hertz at STX has a lot next to the terminal where rentals get picked up. They expect you to turn in the car at a remote lot a 1/2 mile away if you are turning in after 7am. They check the car in and then drive you in it back the the terminal. I got to the remote lot about 7:45am and the gate was open but nobody was there. I waited about five minutes for somebody to come out. Nobody did. I went to the office. The door was locked. I knocked and nobody answered. So, I drove the car back to the lot next to the terminal and attempted to turn it back in at the counter. The lady said "you have to turn it in at the remote lot." I said I tried but nobody was there. She called and after a lot of rings somebody answered. She said, "he's there waiting for you. He will check the car in then drive you and your luggage back to the terminal." I was extremely annoyed. So, I drove back to the remote lot. Someone finally came out, made sure the tank was full, and told me I had to take the contract back to the rental counter to get my receipt. AND, I had to walk back dragging my luggage because he was the only person at the remote lot so he could not drive me. After dragging my bags a 1/2 mile back to the terminal, I told the lady at the counter "I cannot believe you made me drive the car to the remote lot and the walk back here with my luggage." She just gave me the receipt and said "have a nice flight." My next rental at STX will be with Avis

We rented a Jeep from Amalie Car Rental earlier this month for six days. Fantastic…read moreexperience...very easy pick up and drop off process. We were delayed getting to the airport so the representative who met us had to wait a little while. When we got there we apologized and he said no problem at all, just glad you made it ok. The owner, Amy, was great to deal with. We look forward to renting from them again when we come back.

We just rented from Amalie on St. Thomas for ten days. Our car was clean and it was the car…read morepromised at booking. Excellent communication from booking through the car return with Amy and Eli. Fantastic service with pick up at the airport and then we dropped the car at the departure curb. So easy and much less expensive than the national brands. Best car rental experience ever. Highly recommend Amalie!

I am writing to formally complain about the unacceptable experience my family and I had with…read moreOlympic Rent-a-Car on December 30 following our arrival in St. Croix. I had reserved a rental vehicle months in advance, fully aware that cars in St. Croix must be booked ahead of time. On December 30, we traveled from Las Vegas to Charlotte, NC, and then onward to St. Croix. While in Charlotte, we were notified of a flight delay. I immediately contacted Olympic Rent-a-Car to inform them of the delay and was explicitly assured that our reservation would remain valid for up to 24 hours. I was also given a phone number to call for shuttle pickup upon arrival. When we arrived at the St. Croix airport later that evening, I immediately attempted to contact Olympic Rent-a-Car to arrange shuttle pickup. Every call went directly to voicemail. The recorded messages referenced "Mike" for roadside assistance and a towing company. I called both numbers in an attempt to reach anyone associated with your company or to determine whether there had been a miscommunication. I also left multiple voicemail messages, none of which were returned. As it was getting very late, and with no response from Olympic Rent-a-Car, my family and I were left stranded at the airport. We were forced to take a taxi at our own expense ($80) just to reach our cottage. By the time we arrived, all restaurants were closed, and we had no food, as we had planned to stop for essentials on the way--something we could not do without the rental car. Olympic Rent-a-Car left us without transportation, without food, and without any assistance. The following morning, I contacted your office and spoke with a woman who informed me that our reservation had been canceled. She could not explain who canceled it, when it was canceled, or why it was canceled. She further stated that even if it had not been canceled, there was no vehicle available to rent. Her attitude showed no concern for the situation or the hardship caused to my family. I was told that the owner, Sol, was out of the country, and that the manager, Darrian Knight, would contact me. To date, I have received no return call or explanation. Based on the circumstances, it appears that our reserved vehicle may have been rented to another party at a higher rate, despite our confirmed reservation and prior communication regarding the flight delay. If this is the case, it is completely unacceptable and unethical. This experience caused significant stress, inconvenience, and unexpected expenses at the very start of our vacation. I am requesting: A full explanation of how and why our confirmed reservation was canceled Reimbursement for the taxi fare incurred due to being abandoned at the airport Appropriate compensation for the disruption and hardship caused

If you are a tourist to the island and find yourself renting from Olympic, BE WARNED! This place…read morewill do whatever it takes to scam more $$$ out of you. ANYTHING, beyond what the car comes with at the time of rental, that is left in the car will cost you on the return of the vehicle. The attached pictures contain what Olympic deemed "Excessive Sand" in the car. When asked, they told me that they wouldn't let me take the car across the street to the car wash and it out vacuum it out because they said I had already returned it. Even though all my luggage was still in the car?? They just wanted the exta $150. Thank goodness my credit card company (Chase), saw the pics and agreed that they had attempted to scam me. They did me right and got my money back from these thieves. RUN AWAY!!!

The absolute worst car rental on the island. Second time coming to the island. Expect to wait an…read morehour for shitty customer service. If you have rental car insurance on your insurance bring your policy or they will force you to take 20$ per day insurance. Just super shitty experience, go with the local rental car shop.

We waited over an hour to get our car after picking up our reservation, my parents had to wait two…read more We flew in together and had reservations at the same time. No cars were ready for pick up. One person was working the counter, one person running cars. There was no communication about the wait time. We would've called a cab and came back had we known it would be that long. We weren't the only ones in this boat. Service was generally fine but it'd be nice know what we're getting into.

Nice people to deal with. Accommodating but next time I will…read moreask for a newer vehicle But I will continue to use them

Rented a car from this place after reading all the reviews. A Jeep is a Jeep and everyone here…read morerents one. In saying that they don't have the customer service this place has. Seriously went out of their way to make the experience great.

We were able to set up a short notice reservation and it went really, really smooth. We got to…read moredrive a Jeep wrangler that had low miles and was able to get us across the island safely. The team at Paradise was very helpful and informative, and we were able to have a wonderful trip without worrying about getting around. I would highly recommend.

This was a good experience. The car was fine, but definitely beat up and a little dirty. The…read morecustomer service is relaxed but very nice. The pickup process was reasonably efficient - You call when you arrive, they pick you up, take you back to the office to finish paperwork, and then you head off. When making the reservation online, the website payment processing didn't work, so I emailed them and was told to call to pay. They want a copy of your car insurance coverage, so be prepared to upload that.

We flew in to St Croix on Saturday 2/28/26. Through a 3rd party ( Economy Bookings) I prepaid for a…read moremonth 2/28-3-28. Economy Bookings has an App, sent me the voucher I needed to show Ace. When we called to be picked up, we were told there is no car. And there won't be a car until after the weekend. Today is March 3rd and silence. I have contacted my CC company and indicated that Ace and Economy bookings are in breach of contract. Even though my charge is almost 6 months old I am confident they will be charged back the entire amount and I will be refunded. My advice, stay away, never prepay that far in advance. They lied and were rude at Ace. Do Not rent from Ace. I also question Economy Bookings. I'm sure I'll never use them again. Paul I out one star rating but it's really a zero

Ace Rent A Car earns a zero rating from us…read more Read all the negative reviews‼ here and on Google. Ace Car Rental has a habit of accepting reservations and then canceling the reservations without notice. This happened to us on 1/31/2026. We had booked a reservation three months in advance. Upon arrival to the airport, we were told that ACE did not have a reservation in our name. This was despite the fact that we had a reservation confirmation and had paid for the vehicle in full. I wish I had read these reviews before making a reservation with ACE Rent a Car. I can guarantee I will never use this company again.