Victor my service guy and his staff do a great job here! Because of them, I get my car rentals…read morehere even tho other places have been cheaper. I am treated so well with them, I need the peace of mind I will be okay when I rent a car. They still offer reliable and personable service.

I reserved a car rental from this location. They were advertising luxury vehicles for less than…read moretheir economy cars, which should have been a red flag. Cheapest price in the area. When I got to the office to pick up my car (on time), first they said they had no luxury cars available, and that it would be an HOUR wait, because there were 2 people ahead of me. I expected this. I asked what cars they did have. NONE. They had no rental cars on the lot. Despite the fact they had reservations, multiple customers in the store. I asked when their car drop offs were scheduled, he said he didn't have any drop offs that day. I have a lot of things to do before leaving town today. So recorded what happened, asking them why they were still advertising the fictional rate, which caused the manager to run away. An enterprise employee gave me a ride back home in what appeared to be a rental SUV. I didn't want to rent an SUV, but it didn't escape my notice that they had at least one vehicle available, and were not offering to customers as a replacement rental. I recommend avoiding this location if you value your time. I've rented here several times before, and it was not like this. You had to pay standard prices, and the car was ready to pick up. The fact that luxury is the cheapest vehicle means that they will fill it with whatever is available at another location. Since even the economy car is priced higher, you can't complain about them downgrading the vehicle and you're stuck in a tin can with 4 wheels or a gas hog SUV.

I made a reservation for this location online without reading the fine print... just be aware that…read morethis location does NOT allow for after hours drop-off. Which stinks, because instead of rolling in on Sunday night and just leaving keys in a dropbox, I had to drop it Monday morning and then fight rush hour traffic to get to work. I just don't get why they don't have a key lockbox, as that is pretty standard for rental car agencies. By the way, if you haven't been to this location before, it's basically a little counter within the Holiday Inn itself. There's not much signage so it's hard to spot.

Really slow service. They also did not have the car I reserved. Had to switch to a different model.read more

We had a small emergency that required us to rent a car today. Gentleman running this business in…read morethe Holiday Inn was efficient, accommodating, and professional. Thank you for all your help today

By far best rental car I have been too. Great service and handle all are car needs. Would…read moredefinitely recommend this Avis for your needs.

Got a call from this place 2 hours before car pickup telling me that they have no car for me. Tried…read moreto blame it on a glitch in computer. I continued to get emails from Avis saying we can't wait to see you. Ended up driving to the location to find the doors locked 4 hours before closing time.

Went to pick up an SUV that we booked two weeks ago to take my son to college. Arrived at Hertz at…read more9:30am to find the building closed and other customers waiting. The office is supposed to open at 9am. Called the hertz customer service number and were told "sorry...not sorry". So we hopped across the street to Enterprise and thankfully got a vehicle. Save yourself time and frustration and go to Enterprise instead.

They are well meaning. But, the car selection and quality are subpar. (Half the cars were not…read moredrivable due to safety issues, repairs needed, smells, etc) They tried really hard to help us choose a nicer car, but there were no options. Drop of was easy, pickup took about an hour. Great staff, sad that had such low quality cars to work with.

I had to have my windshield replaced due to crack that kept spreading. The replacement was done…read morequickly and done well. I appreciate that Gary was easy to work with and answered all my questions. I would recommend DMV Auto Glass to anyone who needs a windshield replacement.

Their price was 1/4 the dealer's estimate. They were quick with an estimate and replaced the…read morewindshield 2 days after my first call. They were good to talk with, and I watched every step in the process. They were careful, precise and did excellent work.

We had a great experience buying a car from this location. I really dislike traditional car…read moredealerships, haggling, and high pressure sales tactics. Enterprise's "no haggle" pricing is real -- the price listed on their website for the car we wanted was exactly the price we paid - and it was a really good price. Plus, you don't realize that the amount of time it takes to buy a car from a dealer is because of all the negotiation tactics, etc. This was SO speedy - about an hour from deciding to buy to walking out with the keys. A few things: 1) We were looking for a particular color (in a particular make, model, etc) that was harder to fine, so we ended up paying Enterprise $300ish to ship the car we wanted from PA to MD. That worked great - it took about a week (as I was told to expect), and then we had first dibs on buying the car if we liked it upon arrival. 2) After purchase we took the car to our trusted mechanic and did a full "pre-purchase" inspection. It was in great shape. It was a huge relief to me to know that we had 7 days to return the car (for $200) if it had turned out to have issues. 3) Ty on the Enterprise team helped us and she was straightforward, friendly, and responsive. Definitely recommend working with her - but we interacted with others on the team and everyone seemed great. I think having a commission structure where sales reps get paid a flat fee per vehicle (rather than making more if the price goes up) supports sales reps in being efficient and straightforward. I know some people have a bias against buying former rental cars, but in my experience having now owned a couple, they are maintained well (with a clear and documented maintenance history), in very good shape, and often end up being a great deal. 100% recommend buying a car through Enterprise Car Sales and specifically the Lanham location and team. Thank you for making it such a smooth and pleasant experience!

This location is amazing! They treat you like family even if they are not the sales rep that is…read morehelping you. I worked with TY and she has been so consistent, patient, caring and made me feel comfortable purchasing my first car! The managers always greet me and make sure I am good and comfortable. Ready to buy a car?? Look no further this is the place to be. I am super happy to drive off the lot with my new car. Thanks Ty and the Enterprise family!!!

Staff is personable and professional. I was serviced promptly with answers to my questions and…read moregreeted upon entry. The location is a bit tricky to turn into from the opposite side of the road, so be mindful of that. However, overall I had a good experience and would certainly return for future assistance!

I reserved a full size truck online. When I went to pick it up they said they didn't have one…read morethere.they didn't even have the decency to check with the closest enterprise near them.we went to the location they didn't call. And even though we didn't reserve at that location. They rented us a full size vehicle.