I was very surprised to find how lax the folks at Enterprise Car Sales are. Car dealerships normally give me anxiety. Salespeople have to meet their quotas. They will usually pressure the customer into a purchase he or she may not want. That's not really the case here. Enterprise sales really look​ out for the customer's needs and budget from the get-go. I was very happy with the purchase process. I originally just walked in to see if I could find a suitable minivan for our family. I was shocked to learn that their most expensive model, a 2016 Chrysler Town & Country, was well under my perceived price range. In fact, they had many great models for good prices. If I were looking for a 4-door sedan I'd probably go crazy trying to have to pick the right one. Unlike a brand name dealership, there are plenty of options here: KIA, Honda, Hyundai, Ford, Toyota, etc. I only wish this location had more hybrids and electric vehicles. Kevin was our sales guy. He's super friendly and knows his job well. Sheldon checked us out at the end. We're definitely considering coming back here for our next auto purchase. read more

I've rented from Enterprise twice, and both times the cars were not as clean as I expected. One vehicle had a strong odor that lasted throughout my one-week rental, and the other was also not clean. I recommend paying more attention to vehicle cleanliness before renting them out. Vacuuming alone isn't enough--cars should be washed, cleaned thoroughly, and aired out regularly to keep them fresh. Taking a few extra steps to ensure every vehicle is clean and odor-free would greatly improve the customer experience. read more

We had a great experience buying a car from this location. I really dislike traditional car dealerships, haggling, and high pressure sales tactics. Enterprise's "no haggle" pricing is real -- the price listed on their website for the car we wanted was exactly the price we paid - and it was a really good price. Plus, you don't realize that the amount of time it takes to buy a car from a dealer is because of all the negotiation tactics, etc. This was SO speedy - about an hour from deciding to buy to walking out with the keys. A few things: 1) We were looking for a particular color (in a particular make, model, etc) that was harder to fine, so we ended up paying Enterprise $300ish to ship the car we wanted from PA to MD. That worked great - it took about a week (as I was told to expect), and then we had first dibs on buying the car if we liked it upon arrival. 2) After purchase we took the car to our trusted mechanic and did a full "pre-purchase" inspection. It was in great shape. It was a huge relief to me to know that we had 7 days to return the car (for $200) if it had turned out to have issues. 3) Ty on the Enterprise team helped us and she was straightforward, friendly, and responsive. Definitely recommend working with her - but we interacted with others on the team and everyone seemed great. I think having a commission structure where sales reps get paid a flat fee per vehicle (rather than making more if the price goes up) supports sales reps in being efficient and straightforward. I know some people have a bias against buying former rental cars, but in my experience having now owned a couple, they are maintained well (with a clear and documented maintenance history), in very good shape, and often end up being a great deal. 100% recommend buying a car through Enterprise Car Sales and specifically the Lanham location and team. Thank you for making it such a smooth and pleasant experience! read more

This location is amazing! They treat you like family even if they are not the sales rep that is helping you. I worked with TY and she has been so consistent, patient, caring and made me feel comfortable purchasing my first car! The managers always greet me and make sure I am good and comfortable. Ready to buy a car?? Look no further this is the place to be. I am super happy to drive off the lot with my new car. Thanks Ty and the Enterprise family!!! read more

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I purchased a 2020 Toyota Corolla in March of 2023 from the Woodbridge location and continue to find issues with this car that would have been missed at the initial sale. First it was my bumper popping out, now it's the motor to my windshield wipers, sensor issues with the back seatbelts, paint oxidation, etc. I will never EVER purchase a vehicle from this company again. It has been a complete headache. read more

I brought a car great experience Team was there way after closing to ensure I drove off in a car the integrity my salesperson had was A+ Maliki is the go to !! Brought my daughter back she purchased a Truck both cars have been excellent read more

Emmanuel provided us with excellent service. He was intuitive and insightful. He simplified the process and we really feel like he listened to us and overdelivered. There was no pressure, no hassling and honestly a pleasure. We are more than happy with the car we are leaving with. I couldn't imagine going anywhere but here to make such an important purchase. Just ask for Eman. read more

Very long wait for a car that should have been waitiNg for me when I got here. Why did I make a reservation in the first place? They told me that theey have to find me a Ford. Been waiting for 30 min. Obvious question: Why don't you already have a Ford waiting for me? Where are you getting a Ford from? I just took a Lyft here from the Lanham DARCARS Ford dealership. Are you getting a Ford from there?? WTF! read more

I had not planed or even thought about checking-in let alone reviewing a car rental place, But Mann!!! This customer service is UNBELIEVABLE!!! It started with friendly customer service on the phone. I called to check to ensure I would be in the their pick-up ratios. While in the phone they also confirmed my reservation. A lot of times the person will only give you the information you ask for and nothing more, but here you get the since that they actually care about your experience. What?!? Where do they do that? (But honestly I hadn't noticed) I was arriving by Metro so I called for pick-up a few stops before my destination. They let me know what color, make and model the person would be in. Great! The person arrived shortly after I did! Great! When I get to the office a difference associate is holding the door open and greeting me by name. What?!? Who does this? The check-out process is quick and painless. And I'm out the door. Meanwhile I watch someone open the door for every customer that enters. It's like they are looking for ways to helpful without being fake. Everything feels very genuine not forced, very friendly but professional! Refreshing to say the least! read more

This has been the quickest, easiest most affordable car buying process ever! Kj was great and Sherman was phenomenal. I will definitely purchase more vehicles from them and refer more people. read more

Excellent service until an issue comes up. I located a vehicle online with the exact options I wanted at a Pennsylvania Enterprise Car Sales location. I thought I was calling them and a representative from the Lanham location answered. She told me you don't have to drive there to buy the car because we can have it transferred down to Lanham for a non refundable fee of $250. Due to convenience I agreed and gave my credit card number for the payment on a Saturday morning. I'm very patient but told them up front that the vehicle needed to arrive by Thursday (5 days later) or I would have to drive up myself and didn't want to pay the $250 fee. My representative told me no problem, we will take care of it. As I followed up on the status of the transfer on Tuesday & Wednesday, I was consistently put on hold each time for about 15 minutes. I was told on Wednesday there was a problem with the transportation company and they would send one of their drivers up to pick up the vehicle on Thursday. I got a call from the Area Sales Manager (Store Manager) early Thursday afternoon saying she had bad news. The vehicle I paid a $250 non refundable transfer fee for was SOLD on Wednesday night! I was given an explanation that a mistake was made by the Pennsylvania location. No one at the Lanham location accepted responsibility or apologized. When I asked for some type of compensation (including just a free car wash or a rental vehicle until they found me another vehicle) the response was "WE DON'T HAGGLE"! I was blown away! I was refunded my $250 fee. DONT WASTE YOUR TIME AT THE LANHAM ENTERPRISE CAR SALES LOCATION! Later that night the Rockville location found me another car with similar options at a similar price that was going through certification and would be ready in a couple of days. ROCKVILLE LOCATION IS GREAT! Unfortunately I was out of time and needed to make a purchase immediately due to my vacation ending the next day. I purchased a very similar vehicle to the one I originally wanted at Carmax on Friday. I hope this review saves people time & money! read more

Super pleasant people to deal with. We pretty much knew the car we wanted. We called and set the appointment. When we got there we started having 2nd thoughts about our choice. They allowed us to look around. After much debate we stuck with our original choice of a 15 Escape. We had secured our own financing prior to the appointment but for gits and shiggles we had them try to beat it and they did. So not only were we buying the car we wanted but for a better rate then originally planned. When all was said and done we were handed our keys. And we had hard tags to boot. No temp tags here! It was far and wide the best car buying experience we've ever had. I know wealthy where I'm going next time I need a car. I would highly recommend this store to anyone looking for a solid used car. read more

I was in the business of buying a vehicle, my loan company gave enterprise my information. I used another company and purchased my car. Today I received a phone call from Michael at this location, After telling him I already found another vehicle he proceeded to ask me whether it was new or used and then went on to ask "what happened you were supposed to contact us, why didn't I use enterprise? " Being that I didn't owe enterprise any of these answers as I made no promises anywhere to this company. I excused myself He then proceeded to flood call Me from 3 other numbers I found this all very unprofessional and for future vehicle purchases will never choose enterprise. read more

My husband purchased my new Infiniti QX70 SUV in,late May. I must say I'm extremely spoiled & picky. The minute I saw,her I was in love. I, called & spoke with my salesman Kevin Atkinson he was the best. Informative, patient,kind & knew his stuff plus kept us within our budget. Best experience we've ever had purchasing a car. The finance Department was great Stephanie Dollar is a Financial Genius. The entire staff are professional, kind engaging& truly care about the customer & their experience and satisfaction. I'll be back & sending referrals. LOVE You Guy's. Queen Dedee & Ed McDermon read more

Enterprise Car Sales of Lanham was great. I went into just to check out a few cars and walked out with my next vehicle. Everyone was really nice and patient and I didn't feel pressured to but anything. Kevin Atkinson was my sales rep and he was great. read more

Easily the best location in the area. I have been using these guys for two years. Prices are good. Miles are unlimited. Parking on site. It's safe and sound. The staff is always pleasant. The manager Jason is great and has gone above and beyond for my company when needing to rent trucks for equipment removals. read more

Everything went well with the car buying experience. At one time - I did feel a little pressure. And as we got closer to the closing of the agreement - the shorter the response was from the agent (seeming to be a little agitated with my questions). After buying the car - the customer service has sucked since that time. The Manager was of very little if any help. I've had 2 major issues with my vehicle in 2 months - and they don't seem to be the least bit interested. Down to a response such as "nope" to a question that I asked. Its all good unless you get a car with problems like I did unfortunately. read more

After a terrible experience at another Enterprise location (Glen Burnie) I was so happy I came here. Kevin Woods helped me find the perfect car and has continued to provide white glove service even after I bought my car. I was a first time buyer and he made sure that I was comfortable with my purchase. I had to talk to a few of the finance people who were not that great (can't remember their names- heavy set older man and a middle aged woman with brown shoulder length hair) and spoke down to me a few times and Kevin truly saved the day. Thank you so much, Kevin, you made my move to MD and my car buying experience so much better! He deserves a promotion, or at least a bonus :-). read more

This was a great moment in my life. Although, I intended on purchasing another car, I was able to find one that suited me well. The service was great and I have no complaints. I didn't expect to be there as long as I was but I managed to understand and attain knowledge on buying a car. So next time I can be more prepared and I can also, advise others the process. I can just say, THANK YOU ENTERPRISE CAR SALES. read more

I dreaded buying a new car simply because of the car dealership experience. Boy was I wrong when it came to Enterprise Car Sales- Lanham! I called ahead of time and was forthcoming with my situation- recent college grad with a ton of loans, just starting out with my first job. They were able to get me an excellent financing rate and were upfront with what was realistically in my range. I was met at the location by Shannon and she was so patient and kind when I was picky and indecisive! I drove home with a beautiful 2015 Sonata with the exact look and features I was looking for. The only downside is I asked how many times my credit report would be pulled and I was told once. Well it was pulled three times. Since my car payment is so great (after getting turned down by my bank and a credit union) I won't ding them a star for it. Roger was great at explaining the contract, terms, financing and was kind enough to follow up with me to really make sure I was happy with my purchase. Jasmine was great at assisting me over the phone before my appointment. The haggle free prices made the process so easy... I would recommend them to ANYONE car buying. They will and can work with you!!! read more

Enterprise Car Sales - Car Dealers Near Me - Lanham, Maryland

A bought a car here over Columbus Day week and had the best experience. Quincy, my salesperson, was awesome. Not pushy, just super friendly and helpful. The finance department did a great job quickly getting me multiple financing offers with competitive rates. I highly recommend stopping by enterprise if you're in the market for a new car but don't want to pay new car prices. read more

This is by far the best car buying experience I have ever had! after being jerked around buy other dealerships, I called Enterprise (referred to by friend and credit union) and Jasmine Jones started the process of helping me find exactly what I was looking for. The following day Jasmine was off, but assured me her co- workers would take care of me. They did! Lacy who went and picked up my vehicle from Timonium and ran some numbers for me and another young lady who's name I can't recall but did the trade in inspection of my previous vehicle, were awesome! The following day my car was there, Roger did the paperwork (every thing was printed and ready to sign) went over it with me and I was out the door! Jasmine, Lacy Roger, James (manager) and the other young lady worked as a team and the customer service was outstanding!!! I got a great car at a great price and a fair deal on my trade in! My husband was also in the market for a car and they found one for him! I couldn't believe it! we are waiting on the inspections to be done but I'm sure he will have the same great experience I did!!! read more

On May 7, 2016, I purchased a 2016 Durango with 25,000 miles on it from Enterprise Car Sales, 7710 Annapolis Rd Lanham Md. By May 13, the engine light was on. Every time I would use my automatic starter the truck would start, run for around 30 sec.or so then cut off. I took it back to Enterprise and was told that they did a diagnostic and the gas door latch needed to be adjusted, and that they turned the engine light off. Two days later after using my automatic starter, it ran around 20 sec. and cut off. The engine light came back on. I called Enterprise and suggested they take it to the dealer. I turned the truck over to enterprise on May 18, 2016 for them to take it to the dealer, which they did. I got my truck back on June 9, 2016. I was told that they replaced the gas door and everything was fine. By June 11, 2016 the engine light is back on. read more