I went to Rome in October 2013 with my mother. We rented a car and had no issues, no tickets, and everything was fine. We returned the rental car and flew home to Massachusetts. Just a month ago, I received a letter from Avis stating I was being invoiced for 3 charges on 3 consecutive days for $60 each from infractions in Italy. But then just today, I received a credit card bill for FIVE charges of $60 each from Avis, not the 3 charges I had been warned about in the letter. I called Avis and they told me I was being ticketed five times from the Italian Police, and those tickets were coming from the police next month which would be an untold amount of money. They told me they had no idea what I was being ticketed for from the police, and their $300 fees were for administrative fees from the 5 tickets. So supposedly I owe Avis $300 and then I'm being ticketed by the Italian police for 5 tickets, all the while I never broke the law, never parked anywhere illegally, never received any communication from the police. And to make it all worse, Avis won't budge and help reduce my $300 in administrative fees since they said that I "agreed to those fees in my rental agreement." So be warned and careful. read more