Weeks ago I used this service. She was late and had a…read morereally nasty attitude. She also charged me extra €50 for city tax. I guess she didn't like Americans. Never again!!!

Prompt, professional, reliable service. I will use them again on my next visit to Rome.read more

Absolutely reliable friendly pick up service , Domenico speaks fluent English too , coming from a…read morelong international flight ghis was the best greeting , highly recommend

Great communication and on time pickup for airport! I organized all logistics on Whatsapp and it…read morewas easy and smoothe!

Nice and easy once you get on. The route map and schedule are a bit confusing. I am was going to…read morethe Hilton, it seemed like quite a long wait. I had to ask twice to find it because it was not clear to me that is was on the upper level by departures

True enough, the express train leading from Rome's major airport to the city center is easy to…read moretake. I've done that route out & back for nearly all of my five trips to Rome. But on Trip Number Six, last week, I discovered an even EASIER mode of transit. You guessed it! Airport Shuttle Express was recommended to me -- er, rather forced upon me -- as I stood at the kiosk in the train station at the airport, trying to buy a train ticket into town. Although I hate being pressured into buying something by a fast-talking know-it-all, I bent to the will of the lady at the kiosk and agreed to buy a ticket for the shuttle instead of the train. And you know what? It worked fabulously. So much so that my hubby and I reserved seats for our return journey too. On the inbound ride we shared the van with two other couples, thus stopped at two hotels before ours, yet still made it there in the 40 min. estimated by hard-sell kiosk-lady. What's more, we passed some of the best scenery imaginable: we drove by the Pyramid, the Circus Maximus, the Colosseum, down the Corso, past Termini (waving to those poor folks taking the train), and near the Spanish Steps. The driver himself was extremely courteous and even pointed out some of the major monuments as we careened (safely of course) around -- but he didn't chat us up or try to engage us in conversation, which I appreciate after a long flight. When it came time to leave the Eternal City and we had scheduled our shuttle pick-up, the same gentleman was at our hotel waiting for us, calmly munching a saltine, fifteen minutes before our official pick-up time. Beyond punctual! Bottom line: At 40 min. door-to-door (!) and 15€ apiece (hardly more than the express train), not to mention the huge convenience of not having to lug baggage on/off trains and across the massive Termini station (you know how far the airport train parks from the station exit!), there's no question: Airport Shuttle Express is my new ride into Rome.

Highly recommend this shuttle service. We booked a shared shuttle from Rome city center to…read moreCivitavecchia Cruise Port. What a pleasant and unexpected surprise to be met by a driver, dressed in a nice Italian leisure suit, in a very comfortable Mercedes sedan for just our party of two. He was right on time. Our driver offered us cold bottles of mineral or sparkling water and gave us a minitour from Rome on the way to the cruise terminal. He was so kind to make a short stop at Terrazza del Gianicolo overlooking the city of Rome. What an amazing panoramic view. Thanks for the five star service.

Great transportation between the cruise terminal and the airport. Cool and clean luxury van. Driver…read morewas waiting on us when we exited the terminal.

Matteo and his team are gems. I can recommend their services without reservation! We had a wedding…read moreto attend in a small village near Rome, we had six people, five separate transfers to arrange with different passengers and luggage in each transfer, and 4 different locations for pick ups and drop offs. It was a complicated itinerary, and sadly I do not speak Italian. Matteo and his team were extremely helpful, prompt and excellent with their communication. If the need arises we would definitely recommend them again.

We were a large group with inconsistent plans. We ended up using Mia Limo for 5 trips. Every driver…read morewas professional, friendly, and safe. Matteo responded quickly to all our schedule changes. I cannot recommend them highly enough.

For the price (6 euros) and the ride (45 minutes) I'm not sure that you can beat this. You can pay…read moremore than double to arrive only slightly faster using the Leonardo Express. This ends up on the Vatican side of the river though, not at Termini.

When I left the luggage the driver went thought out all my stuff and tole a 500 euro speaker from…read morethe deposit

I booked a private transfer with Shared Shuttle for our cruise from Fiumicino Airport to…read moreCivitavecchia, and the experience was perfect. The online booking process was very easy. They sent a detailed email immediately explaining the payment and how the driver would contact me. A couple of days before arrival, they sent a reminder email to make sure my phone and WhatsApp were on so the driver could reach us easily. Just a few minutes after our plane landed, our driver, Valerio, contacted me via WhatsApp. He told me exactly where to meet him and was waiting with a sign with my name on it. Valerio was very nice and helpful, and the driving was great. We are very satisfied with the service and the entire experience was excellent!

The actual transfer from Rome to the Civitavecchia cruise port went fine, but unfortunately the…read moredriver's behavior at the end of the trip left a very negative impression. After the driver unloaded our luggage, we parted ways and I began walking toward the cruise terminal. As I was leaving, the driver said "thank you" in what came across as a sarcastic manner. As I continued walking away, he began yelling "thank you" toward me and throwing his hands up in frustration. His reaction was noticeable enough that another passenger who was still in the vehicle actually ran up to me and asked if I was going to pay the driver. This was extremely uncomfortable because it made the situation appear as though I had walked away without paying for the ride, when the transportation had already been fully paid for through the booking. I explained that the ride was already paid for and that I did not have euro cash with me for a tip. I also did not see anything in the booking stating that a tip or additional payment was expected or required. It is my understanding that tipping in Italy is optional and at the customer's discretion. I have also personally driven for Uber and Lyft in the United States, where tipping is completely optional, so I understand from the driver's perspective that not every passenger will leave a gratuity. I have no problem tipping for good service, but a tip should never be treated as though it were an unpaid portion of the fare. If a gratuity or additional payment is mandatory, it should be clearly disclosed and included in the price when making the reservation. A customer who has already paid the agreed fare should not be pressured, embarrassed, or made to appear as though they haven't paid simply because they did not provide an additional cash tip. The transportation itself was perfectly adequate, but the way the driver handled the situation was unprofessional and made the end of the experience unnecessarily uncomfortable. That interaction is the reason for my rating.

We want to let travelers know that when we needed to find reliable and affordable transportation to…read morethe Rome Airport from the Ancient Rome neighborhood, we were lucky to find EasyTrips Roma on Yelp. Diego, the owner, responded promptly to our request for a quote. It was a very reasonable rate for superior service and Mercedes transfer to the airport. Not only did he reply and answer our questions quickly, but he was very professional and easy for us to understand and relate to. On the morning of our trip, he arrived 10 minutes early, and cheerfully loaded our month's worth of luggage, then whisked us off. He was very familiar with the Leonardo de Vinci International airport, and took us directly to the correct terminal. He procured a cart for our luggage and loaded everything up. Could not be more satisfied with our choice of transportation.

Diego with EasyTrips Roma did an outstanding job for my wife and I. We had 11 suitcases and Diego…read morepicked us up at the airport and took us to our apartment in Monteverdi. I would highly recommend Diego and Easy trip for their services. Also, the pricing is great. Thanks Diego, John

We used Roman Chauffeur Service company during COVID. The car was sparkling clean and all occupants…read morewore masks. Daniel is funny, knowledgeable and all about safety. We will definitely use them in the future for our transportation needs in Rome and beyond. 5 stars

This is the 2nd time I have used Daniel's services for pick up at the airport and transport to the…read morePort. In September 2018 and again October 2022 Daniel provided 5 Star service with all aspects of the reservation contact info and of course his professional driving. Thanks for being part of the Williamsons great trip!

We scheduled a day in Rome with Drive in Rome. Our driver Carlo picked us up right outside of our…read morecruise ship and we were on our way to Roma! Our whole group thought he was so great. We had a really awesome time and Carlo was super knowledgeable, telling all about the history of different places and other Italian tidbits. We learned so much about all the places we went. We even got to see a number of places that we didn't know about. We are so pleased that we booked with Driver in Rome and appreciated Carlo as our guide! He really made the trip for us, we wish he could have been with us in the other towns we went to! We definitely recommend booking this for a day in Rome and requesting Carlo as your driver :).

Driver: Costinel was amazing! We took a bus with him from Rome to saturnia hot springs! There was 7…read moreof us 4adults and 3 kids. He was awesome at stopping where we needed (breakfast, bank, food, etc) and was so well spoken in English, very knowledgeable about all of Italy and answered so many questions and taught us so much along the way! We felt safe and well taken care of! Great communication before and during the trip! Absolutely perfect day trip!