If you have not used Triple AAA in Bowling Green to help plan your trips I would highly recommend…read morethat you do. Our agent Tina Comer is top notch in arranging the perfect trip. She booked us on a trip to the British Isles with pick up at our home and home after the trip. We also booked a trip to Orlando and on to New Orleans. She booked us into a cooking class on top of the regular sites. However, got sick in Orlando and New Orleans had snow and had to shut down. The trip insurance was quick to refund our unused flights and activities. Tina always suggests trip insurance and we were glad to have it. She is currently working on a vacation for late summer for us. Tina Comer is so pleasant, positive, knowledgeable, and capable. Give her a call at AAA and she can work out everything for you. Avoid the headaches and let a professional plan your trip.

If I could give the location zero stars I would. The staff handling Identigo's services seemed…read moresomewhat clueless when it came to my paperwork and getting my fingerprints done, which didn't happen. I made an appointment that was unfulfilled. I was also referred to UPS store which happened to be beyond nice and helpful. I got more help from UPS and the person working there that they even called Identigo to check about my electronic fingerprinting. I called AAA to speak to the Indentigo rep who happened to be at lunch about everything and the front desk receptionist was rude and hung up on me while I was trying to explain what was going on. I went back to AAA to speak to a manager, but were told they were out of the office. The same front desk receptionist was rude and had a nasty disposition. She had no customer service skills, never even said "I'm sorry for what you're dealing with, let me please explain how this works, etc." to make the customer happy and satisfied with their service. I would rather drive an hour to Nashville in rush hour traffic on 65 with semi trucker drivers clogging up the lanes and visit a location there than to deal with anyone in the Bowling Green office.

Stayed at the Courtyard for a couple of nights. Hotel is nice. Room is cozy, and the bed was…read morecomfortable. The room work station and couch were both nice. The shower was decent. The sink has low pressure. In-room coffee maker was great. They do not have daily room service. They have a nice looking pool and cozy outdoor patio are with fire place. They have an onsite bar/restaurant to get breakfast, snacks, food etc. Many items seemed a bit pricey.

Stayed there again because it was so nice. The room was good, nice bed and pillows. Everything was…read moreclean, the pool was clean also. Got to sit outside in the sun, it was so relaxing. Front desk staff was pleasant and helpful. I would stay there again every visit.

I traveled for a living and this was by far the worst hotel I have ever been in. I can't say stayed…read morein because we left and went next door. The floor was sticky and covered in stains. There were cracks in the ceiling and walls from water damage and broken tiles in the bathroom. There was hair in the tub and floor, and the microwave was dirty. There was no soap. The front desk gave people shampoo to wash hands with. NO SOAP???? The mattress was so worn, you could see the see and feel the springs. The bathroom light fixture was full of bugs. The hotel is old and it is dated but that is no excuse for dirty and in disrepair.

It great place to stay clean Visit my relatives…read more I stay in 2019 and 2020 Awesome place

Let me tell ya! We checked in on Friday and couldn't leave till Monday. Had plans for Nashville…read more Boyfriend woke up with the flu. The girls here... are awesome! Ashley at check in.. you rock! The other girls at the dinning you also rock. ( sorry can't remember your names) Everyone here went above and beyond! The hotel is clean, good food and close to about anything you need! Thanks you guys!!

Very bad cancellation policy and impossible to get a response from the company. I had to cancel…read morebecause of dangerous weather, tried contacting the company via Customer Service email and phone message. No contact. They require considerably more than 24 hours to cancel a reservation which seems unusual.

Booked Last Minute and Well Worth It !!…read more I was in the Bowling Green area for business and after staying at the Fairfield Inn I had to stay another night in Bowling Green. I used the Bonvoy app and found this TownePlace Suites at a very good price and decided to stay here. Townwplace Suites in general is one of my preferred Marriot Hotels for affordable stays. The Bowling Green Kentucky is a very well-run property. The staff are great, the hotel is clean and and has many modern hotel amenities. The rooms are bigger than a Fairfield Inn or Courtyards and can be used for single-night or longer-term stays. My room was big, bright and clean and had many amenities like a kitchenette and lots of room. The grounds have a pool and fitness center which I used. You can get a good workout in the fitness centre as it has free weights, cardio machines and other exercise equipment, The wipes and the water cooler were maintained. The breakfast had many hot and cold options as well. Overall I had a great stay for a last-minute booking. The Townplace Brand is consistent with its modern facilities and it's guest amenities.

Easy check In polite desk people. Room clean and bright. Comfortable beds. Pillows took a bit to…read morefind the one that fit me. Hallways and from what I saw in the 3 days we are in town for a wedding was great. With my background in facilities I try and let the workers know what I see and pass on the good job they do. I spoke with a gentleman doing some repairs on the 3rd floor and let him know and then ran into a lady. I know I'll spell her name wrong Sumico??? And she used her phone as a translator as I told her as well. Pleased with the stay as well as the quiet location.