Ryan at this location picked me up minutes after I called needing a rental. He treated me with…read morerespect and he knows his business well. I rented a great full size car. Experience was ideal. Thanks

I had a car getting worked on and needed a rental car, Justin was quick to help me out while…read moreinsurance was processing the claim, Calvin showed me the car and explained the process and Jordan was great in helping me when I returned the car. Was a great experience and they were extremely helpful throughout.

Zero if they had one. The woman behind the front counter is partially to blame since she verified…read moremy entire life existence, just to say my drivers licenses has been altered. I travel for a living and no one in five years has had an issue with my VALID drivers licenses. This place is a joke. save your money and go to enterprise. They know how to take care of their customers.

I am a two time customer to Next Car . Their location is clean. The employees are professionals…read more The rates are good. I had an issue with the gas during the first time I rented and the manager was prompt helped with my situation.

What a joke. I moved a couple weeks ago. Rented a truck in advance. 5 days to be exact. On the…read moreday of my move in, I went to pick up the truck. When I got there, I didn't see any trucks in the parking lot. I knew this wasn't a good sign. I went inside to pick up the truck I had rented 5 days earlier. They said they didn't have it. How does this happen? Why was I not told beforehand? The employee claimed he meant to call me the day before, but he forgot. What a joke. Thankfully I was able to go to U-haul and get a truck that day. When I called Budget, they had an attitude with me. Like it was my fault. I just wanted to make sure i wasn't being charged for the truck I didn't receive. They hung up on me multiple times. DO NOT USE THESE PEOPLE.

This location rocks when it comes to excellent customer service. I dropped off my car at a local…read more shop overnight and was told this location had a rental for me so that I'm able to get back home today. Well we set out to walk to the location from where we were, get there only to find out they sell cars not a rental company. I thank Rebecca whom was so kind and courteous to drive my son and myself to the beaver dam location I definitely appreciated your kindness.

We purchased a Van and the process was the quickest/smoothest experience we've experienced in our…read morecar buying "adventures". Rob Olsen made the experience as awesome as it was and my wife and I want to say thank you once more to him.

Scam artists. They will charge you for damage on car even if it was there before. Do a google on…read morethis location to verify. Go to another location

They claimed damage that didn't occur during the period of my rental. Very poor record keeping…read moreworks in their favor. If you have to use them and don't want to buy their insurance, take plenty of pictures and take the walk around very seriously. They will "discover" damage if you don't. Also do the return walk around with them, they generally don't want you around while they do that as well. Don't let yourself get taken advantage of like I did.

2nd time I have used 95 Star. I would give them a 100 star!!! excellent service. Great…read morecommunication. Clean, very nice cars. Very friendly. It took us a bit to get out of the airport as one of our bags never came out and we had to file a claim. But the driver was right there waiting. I will no longer be parking at the airport! Door to door service is so much worth it, with 95 star!!

Incredible airport service. It's been so hard to find something in Baltimore area with a car seat…read moreand fair rates. 95 star met both. They were super easy to work with over the phone and via text message. We will definitely be using them again for our travel to BWI.

I sold my 2008 Lincoln to them 2 years ago, and will use them again to buy our 2011 Saab. Very…read moreprofessional, and the whole transaction was smooth.

I was looking to unload my 2006 Acura and drove past the Carmax outlet in Cockeysville and saw the…read moreCash Money Guys standing out front. They let me know they would pay more and I took them up on their offer. I went into carmax and started their process, it took about 45 minutes and the salesman really beat me up I felt like, hammered me about the cars miles, the condition, error codes etc.. The offer was low and after the barrage I told him let me go across the street and see what they offer. I drove literally across the street and met Mark and started the cash money process. After about 15 minutes he was back and said he liked the car and offered me $200 over the Carmax price, I told him another $200 and we had a deal and we shook on it and I couldnt have been happier. That jump across the street yielded me another 400$ and I got the check that day. Mark helped me unload my trunk and clean out the car AND drove me back home. I cant say enough nice things about CMC. I will certainly be back. Thanks again.

I have had the most unpleasant experience with Phoenix Auto in Hunt Valley, MD. Please proceed with…read morecaution when working with this shop. I was told by one shop that my alternator needed to be replaced, so I took my car to Phoenix after price-shopping around. Phoenix had my car for two days while they attempted to diagnose the problem with the battery not holding a charge. I was told the alternator was fine, but they wanted to keep the car overnight to diagnose where the electric drain was occurring. I called the next day and I was told "honestly ma'am, there is nothing wrong with your car." So I paid over the phone & picked the car up later after hours. Once I left Phoenix' lot, I headed straight to a gas station where my car broke down right as I was pulling up to a gas pump. In addition to Phoenix, I had to also pay for the tow of my vehicle. This ordeal kept myself & two young kids pretty much up until 2AM (we picked the car up around 7:30PM - it must have been a busy night for tow trucks). Fast forward to today... I just got off the phone with Phoenix & I was told I was lying & to "be honest with myself." I was accused of "leaving something on", even after I explained over & over that the car was never turned off enroute from the shop to the gas station. It eventually degraded to a very childish argument when the owner turned it into a wording technicality - "Well, I told you the alternator was fine." I again reminded him that I was told nothing was wrong with the car, whether alternator or not (after spending two days in the shop) & I took his word for it. Defensive. Rude. Slightly threatening ("Where do you live?!! I'll come get the car!"). I am in shock that people think it is appropriate to conduct business in such a way. I will not be visiting Phoenix Auto again, & from others I've spoken to, they have also had similar experiences.

I had the pleasure of visiting Phoenix Auto in Cockeysville, MD, for a service on my car today, and…read moreit was truly exceptional! From the moment I walked in, the brothers running the shop were incredibly friendly and helpful, making me feel right at home. The service was impressively quick, and they handled everything efficiently without compromising quality. The cost was fair and transparent, and I had complete trust in their honest approach. They took the time to explain everything to me, providing valuable insights and recommendations for my car's well-being. I am thrilled to have discovered Phoenix Auto - a trustworthy and reliable automotive shop. Highly recommended for anyone seeking top-notch service from genuine professionals. Thank you, Phoenix Auto, for an outstanding experience!