Everything went without a hitch ( get it) haha no it all went smooth and we were so happy we had…read morethe extra room for our move.

There are three things that matter to me when renting equipment, price, quality and support. Penske…read moreand Adolph's Citgo baled it in all the categories. I got a call the day before saying my truck and trailer we prepped and ready for pick-up. The nex morning while completing the paperwork all my questions were patiently answered. The truck was nearly new with only 740 miles on it and the car trailer looked as though it had never seen the road. Loading the truck and getting the car on the trailer we're easy and the move went off without a hitch(except for the one the trailer was attached to).

We rented a U-Haul through the U-Haul website and this was the pick-up/drop-off location…read more We got there a few minutes before opening and there was some confusion with the staff regarding my reservation. I love harnessing technology and any automated processes that are made available and I got several emails from U-Haul saying I could pick-up via their website. As I was completing the process, the staff was confused and seemed like they didn't have much experience with this. Nevertheless, everything was super easy and seamless. When I dropped off the truck, the staff was friendly enough and there were no major issues. The truck was also in decent shape.

1601 York Rd. The person that works there is very petty and a liar. i went 5 mins earlier to pick…read moreup the vehicle i reserved for 1:00 PM and when i got there he proceeded to ignore me and then he gave out the vehicle i had reserved to a woman who came at that same time as me. then he kept saying i was not on file when i clearly saw my name on his monitor. then he told me i had to come back later on the day before 5:00pm. since he clearly gave out mine i called customer service and the matter just remained unresolved. so i wasted all that time and after i called they did nothing.

The van was super clean, in great working condition and had the new dual view side mirrors that…read moremake it much easier to see cars in the classic "blind spot". The management had gone to great care to mark any prior scuffs on the paint with clear adhesive decals marked with an X, alleviating worry about being charged for someone else's damage. The agent at the desk, Allessandro, was super friendly and helpful, happy to answer any questions I had about small things like where's the button to open the gas cap etc. (answer - it's a nice old-fashioned gas cap, you just pull it open). Moving furniture can be stressful, and it was so nice to have a stress-free UHaul rental experience!

If I could give negative stars I would!!! The man that runs this place is a liar and a thief. He…read morelied and said that I damaged a van and the they charged me $350 without discussing it with me first. Save yourself the trouble and stress DO NOT RENT ANYTHING FROM HERE

Do not rent trucks from here.!!!!!! They do not clean their truck before renting it out. I talked…read moreto the manager about this and he simply told me to call Uhauls 800# without even apologizing. I was not trying to get any money from them. Gum on steering wheel, cigarette ashes all over floor, some brown stain on the door, rotten burger on door handle.

This location rocks when it comes to excellent customer service. I dropped off my car at a local…read more shop overnight and was told this location had a rental for me so that I'm able to get back home today. Well we set out to walk to the location from where we were, get there only to find out they sell cars not a rental company. I thank Rebecca whom was so kind and courteous to drive my son and myself to the beaver dam location I definitely appreciated your kindness.

We purchased a Van and the process was the quickest/smoothest experience we've experienced in our…read morecar buying "adventures". Rob Olsen made the experience as awesome as it was and my wife and I want to say thank you once more to him.