Brandon, the field manager, from U-Haul saved the day. We reserved car trailer a month ago from…read moreU-Haul in another city, within two days our reservation was changed to 2 other locations. Brandon came in on his day off and got our rental completed!

Car had been smoked in Transmission was not shifting…read morecorrectly Mentioned both issues with the attendant and she ignored it Just shrugged it off Also had major attitude when we did the initial walk around and I was pointing out all the damage. Apparently the car had been in an accident. The front end clip and hood had damage and she was not going to mark it. I did on the paperwork and she was not happy I would not rent from them Go to Enterprise

set up a reservation on line. when I went to collect my car they said they had nothing available…read more Mentioned they might have something later in the day. turns out Ridgecrest Budget/Avis saved my plans. They provided me with a car, and $30 cheaper then enterprise!!! Update: it's funny that Enterprise sends a link for me to contact them about their poor management. They have all my contact information to talk to me directly, yet to fool future clients, they reply with an AI generated response trying to show they care. I suggest you move on from Enterprise and their empty promises

I am extremely disappointed with the service I received from Enterprise Rent-A-Car in Ridgecrest…read more I originally rented a vehicle from another location and later discovered it did not come with a spare tire. Since I was planning to drive long distance, I did not feel safe being on the road without one. For me, that's a basic safety expectation. I drove to the Ridgecrest location specifically to exchange the vehicle for one that had a spare tire. I calmly explained my concern, but instead of trying to help, the employee immediately dismissed me. She told me the vehicle "should come with an inflation kit" and said she "shouldn't be able to help" me. When I asked what someone is supposed to do if they blow a tire, she said to call roadside assistance -- and looked at me as if I was stupid for even asking. It wasn't just the refusal to help; it was the attitude. The dismissive tone, lack of empathy, and unprofessional behavior made the situation worse. I was not asking for anything unreasonable -- just a safe vehicle for long-distance travel. Customer safety concerns should never be brushed off. If this is how Enterprise handles legitimate safety requests, that's a serious problem. I expected far better from a company of this size and reputation. Very disappointing experience.

I will never rent from Dollar again. Management is rude and complicit in not knowing what a major…read morecredit card is. Rented from Dollar at this location this year with a debit card. According to management theyve never accepted debit cards in the seven years of operation. Well that is a lie, both Dollar Corporate and receipts prove other wise. Went to Avis, who evidently is getting lots of business because of the management here, if you can call managing 4 employees, and half a dozen cars 6 days a week managing.

This car rental place was great! I'm from out of town but have family in ridgecrest. I needed a…read moremini van for the day to fit all of the family for a day excursion. There was slight miscommunication about the bill, but I spoke to neldoy and she was very accommodating, and a pleasure to do business with. If you are a resident or just passing through, I would highly recommend this place!

I just bought a car for my birthday gift!!! Ed was super helpful. There was no haggling back and…read moreforth. I told him what I could do and he made it happen. No extra fees or costs. The entire team at American Dream Auto Sales are fantastic! I also rent cars and Uhauls here!!! The best in town.

Header: Where In The World is Carman Sandiago:…read more Can You find Waldo: ?? NO SHOW SALESMAN !! 6 weeks now !! I was approved by a loan company they work with online to buy a car here 6 weeks ago. I have come in several times and waited, and was promised several times the sales manager was going to call me. One of the times after he finished his next phone call and nothing. I have never met up with the sales man nor recieved a call and repeatedly lied to by the young lazy staff. I have a pull on my credit for a company that hasn't bothered to give me the time of day; and made me feel like I am not worth their time. Ive waisted a total of 16 hours if you put it together coming in and waiting for a no show sales man or time making / waiting for call backs. Which is 16 hours i could have been working or getting important matters handled. I'm glad i didn't buy a car here, if i had a problem or they sold me a lemon from the auctions I'd never be able to communicate for months with the Manager.

Where do I start!? They may be a small town, family owned and operated business (which I love) but…read morethere is nothing small town about their quality of service and professionalism. My experience with RC1 was seamless from beginning to end. I do EVERYTHING on my cell phone, so the fact that their website is mobile friendly was a huge plus. The website was so detailed and answered every question I had...how often does that happen!? Photos, diagrams, and the rental agreement right at your fingertips. You KNOW what you are getting with RC1. We rented the 2017 Polaris Rzr 4. The availability calendar was right there on the site and I was so stoked to see that the days we wanted were open to book! The cost was SO reasonable and it was so clear that this family really takes pride in their equipment. We had such a great time, and the RZR made all the difference!! For our next trip, we're definitely going to rent one of their Toy Haulers too! I had the chance to check one out when we picked up the RZR and was majorly impressed. So clean, well maintained and I would be 100% confident in its reliability. All the little details of trying to make the most out of your rare time off can be stressful, but not with this company. They have most definitely earned a loyal Customer with me.

A year ago I took my 2003 Chevy Silverado in. This truck I bought back in 2016 and put some hard…read moremiles for work, the truck had several problems i couldn't diagnose and really I was about to give up on it. Any time I would drive up a grade the truck lost power and also the dash annunciator was faulting. I asked for a full look at the truck and to make her roadworthy. Paul and Sons took the ole Canyonero in and their price quotes just made sense. I can say with relief and satisfaction that I am still driving my truck today thanks to these able mechanics.

Worst service EVER! Needed car smogged and they charged over $800 it didn't pass they made repairs…read morewithout getting approval first they wouldn't give me the old parts they said they replaced. They told us they had to make a bunch of things but it wouldn't pass smog spent $3000 getting my car to pass smog. Was told their techs did more than read results but wouldn't give any proof They are always ripping people off selling cars that they said were totaled when they were not. It's all a scam imho I give -5 stars but negative stars not an option

Hit some debris on garlock and got a flat. We had to use the spare tire and didn't really want our…read moretrip to be ruined so J&S popped up on google and we went. Joel gave us a good deal and replaced and put on the tire for us. Great service, great guy. 100% recommend. If you're on the 395 area and run into some car troubles definitely give J&S a call.

While driving home from Death Valley National Park, I noticed my front driver side wheel was a bit…read morecrooked. I figured the roundtrip of 54 rough and kidney rattling, tooth grinding miles on the horrible Racetrack Playa road had knocked off my alignment. It got worse. Driving down Trona Road near the intersection with 395, the wheel self destructed at the bearing assembly at 60MPH. It nearly came right off the truck with all the lug nuts intact. The hub blew apart and all the bearings and stuff were turned to shrapnel. The brake disc came out like 6 inches from the housing and cut through the caliper like a buzz saw. I'm lucky to be alive, just barely managed to wrestle the truck off the road without rolling it over. Tire skid marks were everywhere. When I got out of the truck, and immediately realized my whole day had just been ruined. Not driving this thing home! The wheel was sitting diagonally, sticking out several inches from the truck. It had nearly fallen completely off the truck at speed. It was locked up and the tires had been dragged down the pavement. I pulled out my phone, and amazingly had service, so I opened Yelp and searched for the nearest auto repair place. J&S came up, right around the corner from where I was. Joel picked up the phone and just happened to be driving by. He saw my truck out his window, and came right over within a few minutes. Arriving, he immediately jacked up the truck, and disassembled the hub. He found it to be completely destroyed, and so he took me and the parts back to his shop and we tried to source new parts. It turned out the parts were dealer special order only, and it was Sunday afternoon. I'd be stranded there until at least Tuesday if we waited for them. So he told me the options. I needed to get home quickly. So Joel actually went out of his way to get me an absolutely incredible deal on a tow all the way back to my hometown, which was two and a half hours away! He also waited there with me for the tow truck for over an hour, and then gave me another incredible deal on the labor. He also accepts credit and debit cards from his mobile phone right on the side of the road, which is a huge plus, especially in an industry and area that is often known for only accepting cash or checks - both of which you may not have while traveling through the middle of the desert. Joel is a really humble and hardworking guy, and definitely someone who actually cares about the outcome for his customers, and not merely his own bottom line. When you're in a jam, the last thing you want to be worried about is getting taken advantage of by a mechanic, so finding a reliable and trustworthy one is a must. When you're in a jam, this is the guy you want to call. Even though we couldn't find the parts in time, he helped me and my truck get home safely and quickly, and I was sleeping in my own warm bed by that night. I'm at home safe and sound now, and the truck is in my local shop for the week while we wait on those special order parts. If you read some of the other 5 star reviews, you will see that this is not a one time thing. Joel has helped many people in the past in similar situations. I'm tremendously grateful that he helped me, and he will probably be able to help you too.