I just picked up my 2021 Avalon Hybrid…read more The bumper was ruined in a parking lot collision. I decided to pay out of pocket and got two estimates. Paragon was $500 cheaper, and since I used them before, I gave them the business. My car looks great, and both Theo and Vanessa were excellent to work with - they deserved the 5 stars! David

Paragon has fixed my company car and my personal car as well. They have all the most recent…read moreequipment and do all the most recent repair procedures as well as work on any type of car. The owner, Vanessa, is very friendly and very helpful while the staff is very qualified and passionate about what they do. Vanessa father was the previous owner and works on cars now while Vanessa runs the business. They will make arrangements to have your vehicle towed, have an enterprise representative meet you when you drop off your vehicle for repairs, and advocate on your behalf with your insurance company. Of course they will restore your vehicle to pre-loss condition in a reasonable amount of time as well. They also guarantee their work. In the event your repairs require a specialist or to be brought to your manufactures dealership, they will handle that on your behalf as well.

2021 Acura Rdx. I was hit from behind on the the turnpike. Wow...these folks did an amazing job…read more It's flawless. It took about 6 weeks-ish but that's because of the supply chain issue. When I got in the car it was washed outside and detailed inside. Even though it's a new car, it looked like a new new car. The only gripe I have is that I reached out to them once on the phone and once in person I was told that they were waiting for parts but so and so will call me with the update because he's with a customer. That never happened.

Love their customer service, they keep you informed the entire process. I also love the fact that…read moreit's a Honda company. Would definitely recommend. I felt at ease getting my car worked on there.

ABSOLUTELY AWFUL EXPERIENCE! manager is extremely unprofessional with an ego problem. made us wait…read more3+ hours in the freezing cold with zero communication or updates. did not care at all, zero empathy, was nasty when two people called for assistance. will absolutely be telling everyone i know to avoid giving them money by any means necessary. nasty people.

"AAA..... De Mauro Towing technician Michael P was absolutely wonderful tonight. He provided…read moreexcellent service on my car--professional, efficient, and courteous. I truly appreciated his help!" Thanks for hiring such great people!!!!!!!!

Amazing service! Friendly. Great value for my money. Honest and reliable!…read more Would recommend them to anyone I know!

Great bunch of guys, fixed cars quickly & professionally. worked with Insurance to get the job done…read morequickly. It is too bad they lost their lease & had to close

Everyone who works there is very friendly and accomidating! They did a great job replacing my back…read moretail light and front fog light in a timly manner and for a great price! I would definitly recommend them for any body work you need done! Always great to support small local buisnesses!!!

Mark is the man! I brought my car here after some guy didn't tie down his cargo and it smashed into…read morethe front of my car. He fixed it right up and was a huge help. Very honest and a cool dude. Sending all my buddies here.

I've come here multiple times and am very satisfied with the service. They can get quite busy so I…read moreprefer to go early in the morning and usually there is no wait.

No nonsense, straight to the point mechanics. I never feel like I'm being upsold or given the run…read morearound, just straight forward fixes I need and things that I don't. Prices are reasonable and it's got a pretty roomy waiting area to hang out in for shorter repairs.

From the first words of dispatcher Andrew who called MINUTES after AAA processed my dead battery…read morepossible alternator request, he showed me he was my kind of people. He heard i'd waited two hours for last 5 Star Auto that was dispatched and also their diagnosis. They blamed their failure to jump start my car on a bad alternator and left. His first concern was whether I was aware a tow to Madison NJ from Hackensack would cost me $170. I said I did - but then expressed concern I pay that ...and said first thing they'd do was sent Pete who was mechanically inclined to try jumping it. Pete cane and in a heartbeat jump my old poor man's Honda to life. And he was a live wire, crackling with a love of life intensity that had descended over time from his Sicilian bloodline. We chatted as it charged and when he left, he demurred a tip. We even laughed we were politically different but not where it matters most: hard work, honesty and helping our fellow men (and women!) He also quickly explained why the other prior drip failed to jump my car to life. That guy bragged he'd been charging dead batteries all day with his charger. Pete explained the obvious: that was why his charger didn't work! GRATZI MILKE BROOKSIDE! These guys could have just towed me 34 miles without ever questioning the priory inept assessment. They could have money on the two. But they didn't. Their first instinct was more akin to one you'd have for family or friends. "Let's see if we can save you that money" their actions showed - not "Let's see how we can make money off you." Men of honor - American souls in action.

Great attention to detail, hassle-free, fast turnaround. Worked on our Ford F350 Service Body…read more Great customer service.

Fantastic job!!! They fixed my bumper in no time and excellently done, looks brand new. Zoltan is…read morecute, kind, honest, and they delivered, at a very fair price. Appreciate excellent business completely

Zolton was very kind and considerate of my situation and fixed my car at a timely manner. I got…read moreinto an accident and Zolton and his team did an extraordinary job with the repair it looks brand spanking new. Great job guys and highly recommended to anyone who needs a repair job done right. Top tier professionals and very trustworthy. Pleasure doing business with you!