They save my bacon. Aivis had no cars even tho I reserved 2weeks prior and did fast track. Call…read moreEnterprise just before closing . They got me a car and I was out in 10 minutes. Just returned the car which took less than 10 minutes

Jack senden is the best worker he is a very good helper there dealers for a rent and the company…read morecould be the best good cars almost full gas Whn you get

I bought a Groupon and when I called to redeem I was immediately told there was a $30-40 up charge…read morebased on my vehicle (midsize suv). Then when I arrived I was told there'd be another up charge for pet hair. In total I paid almost 200 so the Groupon is misleading IMO and all they did was vacuum the car and put tire shine on the wheels. As for quality of the service? There's still dirt all over my doors, they don't dress or shine the dash/doors, they didn't even clean the interior of my tailgate, and the ketchup on seatbelt? Still there.

Highly recommend!! They do all the service on my vehicles including detailing. Have never had an…read moreissue and very fair pricing. I have always been able to schedule around my availability which is a plus as far as I'm concerned. If you are looking to purchase a vehicle great place for that too we have purchased several and been very happy. They are always happy to see us and treat us like family! Definitively 5+++ stars

This was an Avis experience; there also is a Budget rental service at this location. About Avis: We…read morejust had a fantastic rental experience with the assistance of Eddy (sorry if I'm spelling his name incorrectly) at the Roseville, MN location. On very short notice--because a different company had failed us!--he helped us to get into a weeklong rental vehicle that comfortably seated five adults plus luggage for an out-of-state trip. The Ford Explorer was clean, comfortable and had all the latest safety and navigation features. It made our travels so easy and Eddy's personal assistance over the phone and later during pickup was super-appreciated. I hope Avis Recognizes great employees like him. As a result of this experience, Avis will be my first choice for car rental next time.

My gosh, were these complainers in a different rental shop than me? We have rented cars there for…read moreseveral years, especially since it reopened a few years back. Never a better rental experience anywhere in our travels. I cannot imagine the manager ever being anything but welcoming and friendly! We rent cars locally often and have never had a single problem. I am writing the review simply because people need to know there is another side to the heavy complaining. We will continue to get cars there and we will continue to recommend the shop to our friends and neighbors. As an aside, they have all reported a good experience. Clean cars ready on time and zero problems. Thanks to the manager and his staff!

Seyfu my driver delivered WORLD CLASS bell ringing service today!…read moreI Needed ride to the airport with a stop to drop off our dog for boarding. Forgot the dog food my wife packed. Seyfu- picked up dog food & delivered it to the board in facility!! Amazing!!

We needed to get from our hotel to the airport with A TON of luggage. I booked reliaCar to make…read moresure it all went smoothly and I wasn't disappointed. The booking was easy and reassuring that everything would be take care of. our driver, Seyfu, was timely, helpful, and very friendly. the price was also very reasonable! I wouldn't hesitate to book again and recommend to anyone looking for car services.

Unfortunately, for this business, I have to give it a very low rating. I rented a vehicle for three…read moredays and picked it up from the Minneapolis Minnesota airport. They told me what my initial charge was, and they held that as a pending charge in my bank account as I used my debit card. When I returned the car, they charged an extra dollar and $.30 I think for the gas difference as they had given me an estimate of what it would be and I elected to pay an extra fee for them to gas it up for me. No harm no foul right they already told me upfront so I told them go ahead and charge The additional dollar and $.30 but here's where things went downhill. The initial pending charge of $279 is still pending from my bank. Once I returned the vehicle and they charged me an extra $1.30 so they pulled $280.30 from my bank account but here the thing: the initial $279 is still pending. It has been a week and a half since I have returned the vehicle and they told me I will not get it back until 10 full business days from the date that I returned the vehicle. So they will be able to hold my initial charge $279 for a total of 17 days. I cannot access my own money in my bank account and my bank cannot cancel the charge since it's not an actual charge and still just sitting there pending. So basically they are withholding my money from me and I cannot do anything about it and neither can my bank. The people at Enterprise were perfectly friendly and the car drove perfectly well but the company policy of holding the initial fee for up to 10 business days is for what exactly?? Terrible policy. I recommend you try a different company that doesn't do this to their customers.

Outstanding customer service all my needs and answers were made. Will be back soon to rent another…read morevehicle. Thank You

Guy at the front is super friendly. Quick services nice cars.Good location for downtown locals.read more

Put on hold for 40 minutes to answer a simple question. Would not recommend renting from Avisread more

Total scam! I was 8 min late on return they said it's a $50 charge, I check my account they took an…read moreadditional $21.17, when I called to ask why...taxes however it doesnt show me that on my receipt breakdown nor does it say that when they tell you your going to be charged a late fee on the app...so what's the point of this over priced membership???? Don't over sleep cuz they gonna charge an arm and leg.

I signed up thinking that there is a location available based on Google, Google Map, Yelp,…read moreTripAdvisor, etc just to name a few. Then only to found out that the location has not been unavailable for a long time upon being approved. The customer service staff was very unhelpful and said that their company is not affiliated with any of those advertising sites listed above, therefore nothing can be done. I find that laughable and uneducated, and the business practice is irresponsible and scam-like. Those above sites are nationwide companies that offer free of use for advertising, whereas Zipcar is also a nationwide company who takes that advantage to advertise yet does not keep the consistency of what they're advertising, but just to cheat money off customers. What a shame. I wasted two days waiting to be approved and $25 for an application that was useless and misled to begin with. What upsets me the most is that the company does not want to take any responsibility for their lack of keeping the most updated and corrected info for their customers. AVOID! SCAM! Isn't it a scam that your company does not want to be responsible of what's being put out there.. especially for such a renowned site like Google Map?