They save my bacon. Aivis had no cars even tho I reserved 2weeks prior and did fast track. Call Enterprise just before closing . They got me a car and I was out in 10 minutes. Just returned the car which took less than 10 minutes read more

Jack senden is the best worker he is a very good helper there dealers for a rent and the company could be the best good cars almost full gas Whn you get read more

They have cived it up so bad as perusal they said they would come to my house and pick me up with a car so high cost and they just still haven't even gotten me a car and it's so so high cost I've been waiting so long read more

I'm really wondering if this is really enterprise.. More like rent a wreck..We were having body work done through Geico & given car rental through this enterprise. The staff was nice..The first suv we got was filthy and a michigan car with no front plates and after a few days we noticed expired tabs from June. We exchanged for a beat up 2021 rave 4 with a hole right through the drivers floor..you could see the road..I would never recommend this car rental.. Awful..I will never use Enterprise again. looks like the changed their business model.. Im wondering if these vars are safe because they are not maintained read more

I never renter a car while doing the walk around there not only looked for scratch & dents, but also check tire tread. The first car they brought the tire tread was a little more worn so they gave me another car. Staff were all nice, courteous & helpful. read more

I wish every car rental place was as good as this one . The staff on the morning 18 Sept 2019 were outstanding! Highly recommend. I normally use Hertz but I'm an Enterprise fan now because of my experience at this location. read more

I attempted to rent a car for a few days - they said using my debit card for the payment & $300 deposit would be sufficient. I took an Uber over to pick up the car, because mines in the shop - upon arrival they told me they required a copy of a utility bill in my name ! I RENT - I do not pay utilities and every other bills I pay are online - not mailed. I offered to provide a W2 sent to my address which apparently wasn't as good as a utility bill!!!! Who would know your address better than the F-ing government ??? not to mention where you're employed. F this company- u suck read more

SUPER GRATEFUL FOR THE GUYS AT ENTERPRISE TRUCK RENTAL. Recently, I have had some very unfortunate circumstances with Car services, so when I reached out to enterprise in distress John was there to lend a helping hand. Once I arrived all the guys there were helpful and friendly - I can't express my gratitude enough. Very very very thankful. read more

I was referred to this location by the Dodge/Chrysler dealership service dept in Roseville, Mn, for a loaner vehicle while they did warranty service on my town and country. I was given a Hyundai Accent to drive :( aka borderline go cart. Miranda was great from start to finish she stepped up and made sure I happy and went above and beyond to get me another vehicle closer in size to what I am use to driving. She even helped out cleaning the second car to expedite the process!!! Well done Miranda!!! Much better experience than ever before dealing with this company! read more

Really honest, down-to-earth people at this Enterprise, very worthy of your trust. I love travel, and I've rented cars from many different places. Some rental companies deliberately try to trick or scare you into paying much more than you need. I hate that, and I'm always on edge whenever I pick up a rental car, because I'm anxious about defending myself from their malice and greed. There was absolutely none of that here! These guys were just great. The price I was given when I made the reservation was exactly the price I paid after I dropped off the car. Further, they actually gave me a second driver for free! You obviously have to pay extra for a second driver, no matter where you rent. In this case, their lot was empty- I guess some previous customers didn't return their cars on time. We had to wait several hours for the car (which was fine, because I had work problems to handle anyway), which was not their fault. The guy I talked to (Andrew, I think his name was) was really cool. When I got there, I asked for the second driver, and Andrew just added it on. He never said that he was giving me a deal, he just did it. I cannot say enough how pleased I was with my experience at this Enterprise. You can trust these guys- they won't screw with you, scare you, or try to trick you. What you see is what you get. Very honest people. Even though I live in south Minneapolis, I will go back to these guys just because my experience with them was so great. read more

Awesome service , clean car. The manager was great and very helpful. Everyone that worked there that I encountered greeted me in some way. Very friendly. read more

One of the best experiences renting a car. Enterprise has become our favorite! They are friendly, fast service, and no pressure for "extras". Very professional read more

These guys are great! I went with them because their location is convenient and they had really positive reviews on Yelp. The reservation process was super easy, and when I came to pick up my rental, the car I reserved wasn't in. So, we got upgraded to a sweet truck for free! Plus, they let me leave my vehicle in their lot for the three days I was gone. Their quote was spot on, honest, friendly dudes, and no pressure. I would definitely use them again. read more

The service here is amazing. Made a reservation the day before as I had gotten into an accident. When I arrived everything was quick and organized. Bonus, even though I had reserved a Full Sized car they upgraded me to an amazing Cadillac for 10 bucks more. Because I'm forgetful, I had to call last minute to extend the car. I felt horrible doing it last minute, but they were amazing and took it in stride. Highly recommend and am using them again next week! read more

Registered a reservation on Hotwire.com for a decent price for a car to be picked up at noon on June 3. Called at noon to let them know we would be there by one to get it. Got a call back that they were still waiting on returns and would call when one came in. At 5:30p we are still waiting (they close at 6), so I called and was told that we would either have to wait until tomorrow or call around to other enterprise stores and see what we could do. They did not offer to call around on our behalf. I should have known this would be an unprofessional failure. I am only using Hertz from now on, they are always dependable. read more

No customer service skills the guy I talked to was a major ass, I would never recommend them for anything.

Very good service. There were some issues with timing of the pick up, but it was the coldest day of the season, so I could understand them being so busy there was a delay. They were out of the car class I had reserved, so they upgraded me by a few levels for free (about $200 difference in cost for a whole week). The manager takes extra steps to make sure that he is meeting your needs or make special concessions if they feel they are missing an expectation. It is normal for a business to make a mistake or have something not go right, but the extra effort they put into making things whole is what has earned them my 5 star rating. read more

This location offers the worst customer experience I have ever encountered. Do yourself a favor and do not go here!

Avoid this branch. The car was filthy and they tried to pull a bait and switch and switch on our car at pick up. The gas tank was not full nor was it on time. I suggest using hertz or Alamo. read more

The worst customer service I have ever experienced, awful! Nobody greeted me and they were in a hurry to get rid of me. I would not recommend this business to anyone read more

My car was being repaired and my insurance went through Enterprise for my rental car. My insurance company rep told me specifically that I would get either a luxury car, truck or SUV per my coverage. I said that I would prefer not to get a truck and she said then it will be a luxury or suv. When it came time to give me my car it was neither. It was a very small not very good car in my opinion. When I told the enterprise rep what my ins said all she said was they had a ford fusion which wasn't cleaned yet if I wanted that. Well that is not either luxury nor suv either. She did not try to correct the issue and I am driving around in frankly a piece of junk. I do not like how it drives at all and it has scratches all over the outside and inside. When I travel for myself which I do a lot, and or ever am involved with insurance renting me a car again I am staying away from enterprise. I am also letting my ins know as well. read more

Quality Excellent I have never actually posted a review about anything before, but I was so surprised by how great the service was at this rental car location, I just had to let people know. I rented a car to drive to colorado. I made a reservation online and got an excellent price. However, when I went to pick up my car, the rental agent realized that my license had expired. I needed that car, I was supposed to leave the next morning. They looked up the nearest license bureau and offered to drive me over to get the my license renewed! I made it just in time and was able to rent my car, and was given an upgrade for the same price! Then, when I brought the car back and dropped the key in the overnight box, I realized I hadn't filled the tank back up. I worried about how much I was going to be charged for the extra gas. They said it was no problem, they were just going to bring it across the street and fill it up and I would be charged the going rate for gas (2.99 that day). Amazing! I have heard of car rental companies charging 2 or 3 times as much for the gas they had to pump. Unbelievably kind, friendly service! read more

Smart and capable employees. Car was clean and ready to go. Both check in and check out were done in just a matter of moments. Very convenient. I would definitely use Enterprise and this location again. read more

Caledl for a rental/loaner 7-8-15 Wed afternoon. Woman said they didn't have any vehicles at this location, or at ANY of Enterprises metro locations. I don't buy it it. BS. read more

Not bad but, A huge communication error over the phone extending my reservation led me to believe my rental was going to be much cheaper than expected. The clerk used my $100 "deposit hold" to give me a final quote on a 3 day extension. Originally, I had asked how much it would cost to extend my rental out 3 days, she told me I would get money back if I extended my rental out 3 days; however, I was almost in sticker shock when I got the final bill as it was over $100 more than I had expected. After a ton of confusion, they finally told me they had used my "$100 hold" in the price final price of the rental as if I should have known that this was just standard procedure. Since I used the car, I was stuck with the bill but I felt pretty awful and defeated when I left. It's hard not to be bitter at the situation but I suppose some of the blame rests on myself for not getting all the facts, as it did seem to good to be true. The car was pretty nice and very clean. Remote start even. The Staff was friendly and other than the communication errors and frustration with this one situation, not a bad place to rent a car. I had a conversation with the clerk about good communication and clear price quotes for the future since she was the person I had talk to on the phone. Hopefully this is a lesson for both parties. Settle on a price an be sure everyone knows how that price was calculated. read more

I made a reservation several weeks in advance and they told me I needed the following things to rent with a debit card: a drivers license, insurance, a utility bill, and a pay stub. I went in with all those things and they said "no." They were totally unprofessional, made no attempts to discuss what I would have needed, and told me I should go to a library to print out a different utility bill. The manager told me he couldn't do it because the bill didn't have a zero balance. I pointed out that bills only get sent out when you owe money, not after you pay them. He said he wanted a different utility even though I was told specifically that the internet bill would work. They were rude, made no attempts to fix their error, and told me they had a bunch of cars stolen recently. So they were essentially telling me they have been incompetent in the past so they were arbitrarily deciding not to rent a car we had made a contract for me to get. read more