Mohamed fixed me up after my budget car went bad. He had no cars but had me in a returning car…read morewithin the hour!!

I rented a vehicle from budget to get to Duluth so I would not need to use mine and the service was…read moreamazing. I arrived and met the front desk staff agent and I did all the forms online and it was easy. My car was clean on the inside and he explained that If the temp is colder that a specific degree then they don't wash the outside. The car was already warm inside and the service was great. Pro tip. If you place your reservation online then fill out the other from that gets emailed to you to enter your driver's license and all that then you simply walk in and hand them an ID and your driver's license and your done in 5 minutes. Budget also takes PayPal so you can double dip on rewards. There is a 250$ hold for incidentals.

Hertz, in particular, and car rental agencies, in general have NO idea the bind they put customers…read morein, when they assess CRAZY debit card amounts. it punitive, and abusive. Tje only thing worse than the aggressive money grab is the HORRIBLE customer service. They smile in your face, when you are laying money down, are SLIMEY, in the underhanded way they slide by the additional $500.00 on a $400.00 2-day rental ($900.00 of YOUR money you can't access) and THEN, trying to get in touch with a live person for explanation is an automated, 3rd level of hell, viscous loop. I HATE HERTZ!!!!!

I've been renting from this Hertz location for the past 3 years, anywhere from 2-3 times per year…read more We have always had good service and good luck with the rentals. I always purchase the tank of gas directly from them, as it's much cheaper than what the gas stations offer. Whenever renting from this location, it has always been my fiancee and I that rent the car. I was a bit shocked when I saw the receipt after returning the rental, as I noticed there was an $80.00 charge added for listing my fiancee as an additional driver. Never in the past have I ever been charged this fee, as I have always been told that as long as they have his driver's license on file, he is covered. The individual who waited on us was not the man that we usually deal with, so this was upsetting.

Guy was super nice - we told him our plans & he suggested we return the car in a different…read morelocation, which would work SO much better for us, and there would be no extra charge! Never knew we could do this - and Always better than the airport!! We will definitely come back to him next time.

Horrible. Angel called me a half hour before to tell me the car I reserved 3 months prior was not…read moreavailable. His solution was to call the national company. He gave me two numbers 1 with an AI agent and one that tried to get me a direct tv offer. Going through hertz national they said they could find me another car at a different location. We went through all the reservation work. Then they tell me it will be three times the original price. Really disgusting company.

This is such a terrible car rental place. Not sure if it's the service or the location. There was…read moreno selections for car and it took them so long to process our rental. It was not even busy. We were the only one there and then some other people came after half an hour.

Absolute shit. I have been a loyal enterprise customer for years and will now be switching loyalty…read morebrands. When I picked up my rental car at the airport, they didn't have any midsize vehicles that I had reserved, only a very small Mitsubishi. Figuring I'd be an easy customer. I took the Mitsubishi. Huge mistake!! Since I got the car, it has been making a very concerning noise with the transmission. I'm worried the car is going to stall out while I'm on the freeway!! Since I am staying 40 minutes from the airport, I took the car to the enterprise location closest to me and requested a swap. Pretty standard no-frills not asking for an upgrade, just to swap to a car that feels SAFE at the very least. I was met at the counter with an attitude saying there is nothing they can do because there system is down, then they tell me they can't communicate with the airport location because they don't have a phone? I showed them the phone number on my contract, to which they said I should call them. Cut to me getting a half assed customer service call, no service from the actual location, late to my job site where I will now work in the heat since I wasted my time this morning. AND still in the horrible car!! Hugely disappointing thanks for nothing enterprise.

I cannot believe I did not yelp this place prior to "choosing" this as my car rental during the…read moretime of our car repair from Ci's fender bender. My bad!!! Hunter from Enterprise was at Bonfe with the car on time which was nice. He was in the usual Enterprise Uniform. He was pleasant and we went out to the car. We looked the car over and I did note a ding on the rear driver side back door. Hunter tells me " It's OK; They won't charge for that anyways, we don't need to put that down. I must say I am leary of this comment now as I read these reviews but we finish the inspection, I give him a card for a deposit of $50 and I drive off. The car makes horrible rattling noises from the rear end but I really don't care as I won't be driving that much but I cannot believe Hunter did not feel how shaky the car was on his way over. Later that day, Hunter calls and says my card declined for the $200 deposit. What? You said you were only taking a $50 deposit. Having had worked at Enterprise 20 years ago, and seeing customers so angry because of Enterprise charging their cards for more than agreed, I purposely gave them a card with only around 100 on it just in case....Who tries to run a card for more than what was agreed upon without calling first? He then tells me Farmers doesn't have the direct bill set up... SO....I have to take care of this, call and email Farmers, they email me assuring me that direct bill is set up. I call Hunter back to inform him of this and all he says is "Ok, sounds good, I will run the $50 on the card." Ummm....Don't you want the person's name from Farmers I talked to?? The reservation number?? Nope....Ok..Buh Bye... Other than the shaky, rattling, car the week is whizzing by, and all is well...Until Jess, from Enterprise, leaves my daughter a message on her cell phone about the direct bill being denied...I call Jess back and ask her why she called Ci who is not even old enough to rent a car, when my number is on the contract and Hunter was dealing with this on Monday and it was all taken care of. "We have searched our system and nothing is there" We need full payment on the rental before noon tomorrow"... and by the way, your card denied for $200 but went through for $50. Uh huh...That's what I was told the deposit was. I tell her I already went through this with Hunter on Monday and after some snotty banter between the two of us, she agrees to take down the Farmers Claims rep's name, number, reservation number, and try to figure this out. In the meantime, I get another email from Farmers telling me they have no idea why Enterprise keeps saying its denied, the claim/reservation is in my name as well as Ciarra's. I feel sorry for the Farmers Claims rep who I wish I could yelp and award five stars! More to come......Well, I hope not but either they will finally get this straight with Farmers or they will sneak into my garage in the dark of night and take back the black rattler. *Only giving two stars because Hunter was on time and he was very pleasant. Its not his fault, he probably was not trained properly.*

Steer clear of Budget is unless you want to get your credit card sapped. Rented the cheapest…read moreoption twice from here for a total of 5 days and the fees total almost $900. Go enterprise, it's right up the road. First $250 deposit charge was not refunded- I called to ask why, was told cleaning charge. Some dry groceries had tipped over in the backseat, nothing that a $10 carwash run wouldn't easily pick up. Employees were just doing their job on this one, I suppose. One month after I return the second rental and my card is charged $250. I had made sure that rental was in perfect shape when I returned it...no food, no dirt, just a one day rental. I've called customer service and am still waiting for an explanation on this one. I should have just bought a damn car; would've been cheaper. Avoid. Peter Politis