UPDATE: What's better than a review at the onset of a new experience? A renewed review, of course! Upon receiving my renewal notice, I was fairly sure I would go another around with Aviva, despite some of my concerns with the new management. Low and behold, after a few months post-change, I am more in love with the property than ever! Love the new office manager. Love the new energy. Love that they brought back the Cornhole game by the pool even though the previous residents on the first floor complained about the "thumping sound after 8 pm". The new management has a wonderful balance that differentiates the incessantly noisy from the everyday noise of an apartment dweller. These apartments are reasonably quiet, given the Olympic size pull in the courtyard. The culture has improved exponentially. My favorite part is the office. To put it in perspective, the same day the new office "person" came to Aviva, I was locked out of a side gate. After confirming my identity, she came to the gate and personally let me in. 2 weeks later, the new UPS guy did not correctly register my package in The Hub (Amazon drop off location). When I called the office to determine if the package was incorrectly delivered there, the office rep looked up my address. She informed me that it had been delivered and would meet me there with the master key + there were 2 additional packages that were waiting for me in the office. Then, something absolutely astounding happened! She came to meet me at The Hub with both of my packages in hand. She then unlocked the box for me to get my additional packages. At this time, she introduced herself as my new property manager! Whoa!! As a 10 year apartment dweller, I must say, it has been incredible to have an office that is here for the residents, not here to sign leases. Love it here! Love my neighbors. Love the 24/7 workout area and business center. Love the cabanas. Love having a full size refrigerator and freezer. Love a full size water heater and roman tub. Most of all, I love the commitment to service, as that never goes unnoticed! You go Aviva!!! read more

This place is terrible. We were supposed to be moved in by a certain date and the day before we were supposed to get our keys they told us we were not able to until the following day (but hey we got a $25 gift card to Uncle Bears). When we arrive, the dishwasher was broken, paint chipping, painters tape left in appliances, doors grinding when closing, poorly caulked shower that they re-did while we lived there and it still needed to be redone. So I wouldn't be surprised if there is mold in that bathroom. The parking here is horrific and the employees use guest parking spots near the front so you either have to pay for parking with the Zark app, or park a mile away in other guest parking. Then they sent out a notice for people not to park in the front of the office because all the guest parking was full for future residents, but would not have employees park elsewhere to accommodate the people living there (weird concept, I know). The gate was broken so many times and took weeks to fix there would be random people parking there, and staying for days. Anytime you send any feedback it's basically a thanks and go fuck yourself. All in all, we kept our space maintained, and received a whopping $19 back from our deposit. I barely leave reviews because personal experience does not always reflect everyone's experience. But, after everything, a $19 deposit was a big fuck you. read more

Me and my husband lived at Aviva for about a year and it was really nice and clean at first and then later throughout the year , there started being issues with dog poop being all over the apartment complex that you could literally not walk around without stepping on it somehow. There was dog urine in the elevator and even throw up that stayed on the elevator for about 3 days until I had to contact corporate for Marc Taylor to inform them about the biohazard and I felt that the complex was not doing anything for it . I think this apartment has a lot of good reviews on here because they use an app called Henry for all residents that live there and almost bribe people to give them 5 star reviews for money in return. So if I were you I would take the 5 starts review with a grain of salt and I hope that with this review they are able to provide more cleanings and more support to the residences providing hazardous feedback. Also, I think another big negative impact that affected us renewing here was there there is HUGE problem with packages getting stolen here because the gates in and out of the property are not fully closed and many people are just walking into the apartments whenever using all amenities. Bellow I have added a screenshot of the manager of Aviva asking all residence for 5 star reviews in return for a cash price . read more

Aviva by Mark-Taylor - Bribing for 5 starts review . - Apartments Near Me - Mesa, Arizona

Lauryn is chill, the rest of the property managers will be nice to you till you sign a lease and then treat you like a burden every time you contact them. The "resort pool" at the front is literally falling apart with roots breaking through the foundations. Grills are left on leaking gas all the time. There is dog sh*t everywhere. The nicest part of this community is the maintenance workers, who are the kindest most sincere, helpful people. I hope they're paid a fair wage because they get worked to the bone every day. read more

We moved in to our unit in October 2022 and we've had such an amazing experience. We are on the 3rd floor so the elevators really sold this place for us. I will say it is expensive to rent but totally worth it with the amenities, staff, and presentation of the complex. We will most likely stay here after our lease is up, check out our view! read more

Aviva by Mark-Taylor - Apartments Near Me - Mesa, Arizona

It's like living at a resort. Pool and jacuzzi the best. Nice kitchens and rooms. Been here 3 years love it. read more

Aviva by Mark-Taylor - Main pool - Apartments Near Me - Mesa, Arizona

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I wanted to wait until I moved out to give this place it's review. I suggest that most people wait to review where they live, until they have moved out, for safety reasons. We were the very first wave of people to move into these apartments in 2018. Practically the only ones in our building and only 5 residents throughout the complex at the time we moved in and half the complex was still under construction. The first few months were great, luxurious as advertised, even with the on going construction. Who wouldn't want to live here? This was the first place we lived coming from California so we were stunned how much we were paying for a luxury apartment like this in comparison. After the first year, things started to get sloppy and the glitz and glam we were blinded by eventually faded. You can hear every step your upstairs neighbor takes, hear every fight your floor neighbors have when you're passing through the hallways, and live on your tippy toes when you have a neighbor underneath you because you know how easily your steps are heard. The elevators were constantly being worked on, making it an inconvenience to those with wheelchairs, strollers and the like. Mind you this place is still considered brand new. The flood lights that light the trees give you the illusion that its day time outside, if you live on the inner part of the complex facing the pools. We had to get black out curtains because those lights were on all night. Inconsiderate neighbors who would walk their dogs off leash or those who don't pick up their own dogs messes (I am sure that this is every complex), but given that this place advertises itself as luxury, you think their residents would want to live up to that standard. Also, the neighbors could be super uptight. Had an experience where my boyfriend was walking the dog outside and forgot his gate key, so he waited for me to run down and open the gate for him. Someone took it upon themselves to profile him and ask him to verify if he lived there. Another occasion that I will not forget is when COVID first hit in early 2020, and the neighbors who organized weekly potlucks thought it was a good idea to make the theme of one of the potlucks as an Asian dish night, asking everyone to pitch in their favorite Asian dishes. No harm, no foul right? That's until someone thought it was funny to add that they would be bringing the Corona beer to accompany the Asian dishes. The post got a good amount of traffic and laughs. What bothered me was that the management allowed this post to stay up, even though they closely monitor all posts made. How was that acceptable in any way? So for them to keep the post up for more than a day signified their approval of interactions being made on that posts. No public apology for it either when it was taken down. Funny thing is that one of the property managers, who lived at Aviva, was fired the year before because she yelled out something racist to the people living across from her when their dog was barking. I am sure the management has changed, but our experience was our experience and its not like we lived there for a short amount of time. We were there for a couple of years which was long enough to see that because a place calls itself luxurious, doesn't mean it is and sometimes luxurious pricing attracts the most entitled and ugliest of people. read more

Great apartment complex, excellent staff, good environment to live in. The service on stuff needing to be fixed is within a day or two. The staff say hello as we drive bye. Not much more to say overall a great apartment. More on the higher end, although you get what u pay for! read more

Needed a door frame fixed, Rob was very quick to respond on a not so urgent matter. Was respectful and understanding of my time and my dog.

Just called to get information about availability and pricing, the leasing agents tone alone made me regret calling. Like how dare I call and inquire, requiring her to do her job lol. Definitely won't be following up with seeing a unit after that, it's clear the customer service isn't even where it's supposed to be via phone -- Wouldn't dare waste my time with that in person. Plenty of other "luxury" apartments in this Mesa area priced a lot better, with a heck of a lot more all around customer service. Yikes. read more

I wanted to wait until I moved out to post any kind of review due to continual retaliation I experienced. This is something that was pointed out to me by friends and family before I even acknowledged it, because I always assume the best in people. There were numerous instances within the past year, with things went downhill once Annie the office manager came to work at the community. Most recently, my friends were racially profiled by the office staff. They asked if we were residents when we went to the pool. I said yes I was. I provided my full name and apartment number. They still went on to call my roommate to verify (not me, the main leaseholder, living there since 2019) and then security came and asked me to go inside to show my ID. When I asked why they were asking for further verification, it was said "you just don't look like our typical residents." We are all over 25 years old, the only difference between us and the other people at the pool was our skin color. I went on to call corporate because I was shaking at this point, and I mentioned this along with other issues I experienced with Annie specifically, and corporate had Annie herself return my call. On the voicemail she was incredibly hostile, and said "since you seem to have an issue with me, I called to talk it out." Why the hell would I want to speak with someone who I had the issue with?? She made me and my guests feel super uncomfortable. I doubt I'm the only one she had the issue with but I don't want to go into further detail to avoid future issues with them. It was great for years, but it quickly went downhill to the point where I was genuinely paranoid leaving my apartment due to retaliation that happened over and over. The time that I finally reached out for help was told to work it out with the apartment manager like it was a sibling spat. I REALLY loved this apartment, and I've never stayed in one place for that long. But I had to break my lease due to how uncomfortable I felt in my own home. 0/10. (This is a fake name, and I'll keep it that way again to avoid issues with future rentals. I just wanted to warn POC to stay away from this place.) Update to reply after the response: I did call. More than once. And again the only response I got was from the individual causing the issues in the first place. Reread that. I called CORPORATE about the MANAGER I WAS HAVING PROBLEMS WITH. And CORPORATE decided the best course of action to take was to HAVE THAT SAME MANAGER CALL ME TO DISCUSS. read more

The best apartment complex in Mesa! The front office ladies are phenomenal-- always eager to help with a smile on their face. You can't beat the amenities! Heated pools, oversized spas, extensive gym, dog park, large elevators in every building, Valet Living, the best neighbors, great maintenance staff-- when I had a minor issue they were here within 24 hours and had it taken care of. Excellent place for a family, there is so much to do for kids-- swimming, media room, park (although I do wish the playground was bigger), grassy areas to kick a ball around, games in the clubhouse. Community oriented complex-- potluck every week and other events. Plus, it's right off the 202 and close to the 60. read more

Aviva by Mark-Taylor - Main pool - Apartments Near Me - Mesa, Arizona

I was really looking forward to touring these apartments but when I called to set up a tour since you cannot do so online I was greeted by a very rude receptionist. She stated "We'll I'm leaving at 4:00 so you need to be here before then" with an extreme attitude. They also don't even close till 5. I've decided to not even tour these apartments due to the fact that I don't wanna have to deal with her and her attitude if I decided to move here. Very dissatisfied. read more

We've only lived here for just over a week, but the office staff has been amazing throughout our entire move process. We moved from out of state and all of the office staff, especially Valerie, had great communication from day one. They've all been extremely helpful with all of our little bumps along the way (access to amazon locker, issues with internet hookup). The property is beautiful and well kept. Honestly feels like we're on vacation every time we go down to the pools. We have one assigned parking spot and have never had an issue finding other spots for our second car or guests. Noise has not been an issue. Of course it is an apartment, so every now and then I will hear the people above me walking or hear their dog running around. Not a problem for us. I wasn't a fan of having to pay for valet trash however I've come to love the convenience of it if we forget to take the trash out on our own. Community seems safe and the property is conveniently located to so many different shopping centers and freeways. read more

Poor customer service in the office. I wanted to rent there and asked for a follow up if something comes available during my tineframe. And the girl.said.we don't do.that. I have been to other places that said I will keep posted as soon as something comes up, or said how about I follow up in a month. I don't want to rent here now. read more

Best place you could ever live amazing Amenities and management that's pool in AZ Not the cheapest rent but you pay for what you get and Aviva offers the most bang for the buck it feels like you live on vacation or at a resort read more

These apartment suck the there is not enough parking. The pool it to little. They are screwing us on our rent. We have never been lat on our rent anywhere we have ever lived. And here we are behind on our rent and every month we get a three day eviction. This month we got 2 evictions. And as for the 600.00 they give to the veterans for moving in is another scam. That is part of the reason that we still have late fees. We are still trying to figure out why we have an outstanding bill. $ 1496.32 we have 3 days to get out my husband is a retired vet from Vietnam. What the hell do we do. My advice dont move in here. Our car has been towed we was parked in a handicap parking. I have a rating fo this place 0-. You have to park at tracks. These is a waiting list for a parking sticker. That you pay for right of the gate of moving in. And you have to fight for a place to park. Thank you. Bonnie read more

My wife and I have lived here for 2 months now. This place is everything we had hoped for on moving from a house to apartment living. The facilities are state of the art. Yes construction is not complete but as different amenities become more available they meet and exceed expectations. We love the community that is starting to developed with the residence living here. I think what even makes this place even better is the staff that has been assembled here at Aviva. I can't say enough about the professionalism I have seen and experienced from them. Every question or suggestion has been received and well explained. I thank you for your patience with us. Tamar, Alexandra, Cassandra, Jessica, Jacob and Dave thank you for making our experience is this new adventure absolutely amazing. Thank you for your hard work and dedication to Aviva apartments. We would recommend this place to any one and look forward to living here a very long time. The Pierce's read more

I've lived at aviva for almost a year now and I am planing on moving out as soon as possible. I am disgusted at the way they treat my guest harassing and racially profiling them. My guest were very uncomfortable. Many people here bring guest and they question the ones that are not white. One of the women working here lied and said she was a patrol officer in order to interrogate them. read more

I've been a resident for a few years here but finally left to a better managed place. So, here is my most detailed review about this place. So far, the pool is what drew our attention. It's beautifully built. With that being said, if someone brings in glass whether it's a resident or not, usually they're not, the pool gets shut down for the entire weekend. The main attraction pool that you see photos of is shut down currently due to someone breaking a light bulb in the pool. It's been closed for about a month now from what I heard from resident friends. Mind you it's summer and so now you are left with one small pool in the back. Which, guess what? Rob will shut it down almost every weekend due to glass. So now, you have no pool. So yes, you'll be paying top dollar to a place that barely offers a pool. Why don't they just clean the glass & close it for just that day like most places do? Who knows. To shut it down the entire weekend almost EVERY weekend is ridiculous and unheard of! Yikes. I know of other luxury apartments that don't go to that extreme of punishing everyone every weekend. Also, there is no security that walks around the pool area at night. This has been mentioned to management but they don't seem to care or do anything about it. Perhaps if there was security walking around more often every night by the pool area especially, then you wouldn't have a glass issue to begin with. There's also no giant sign of "NO GLASS OR ELSE POOL SHUT DOWN" in the pool. So maybe that needs to be done on the actual door to the pool. Regardless, this will be less of an issue if there's security around. Sure, staff may be nice. But for what? To show no action and ignore this pool/security issue? All they do is send emails about it with no action to prevent this from happening. Instead just an email to warn us, that they are shutting the pool down. How very luxurious of this place.... good luck with no pool in this heat! Your better off at an actual Mark Taylor apt or any other where they reassure this is not an issue and you get to have a pool any day of the week. read more

Apts are nice, that said, the management at the Mesa location are not helpful at all. They refuse, and tell you such, that they will not listen to suggestions offered, on anything. They review all posts and will not post yours if they do not agree. They never respond to DMs in any timely manner. Need i go on. Take your chance with here. read more

Aviva has been a wonderful place to call home. I'd recommend this complex to anyone looking for a great luxury apartment in east Mesa.

Amazing management! Beautiful apartment homes and luxurious amenities! I absolutely love this complex and would recommend to anyone who was looking for resort living. read more

Where do I start?!?! Aviva is A.M.A.Z.I.N.G! If I could give it 10 stars I would. The ladies in the leasing office are simply the BEST! They welcome you with open arms, they know your name and the best part about them is they feel like family! But it doesn't stop there.... The maintenance guys are also just as top notch as the Leasing gals. The Maintenance team is prompt, and VERY professional. They work their butts off to make sure everything is topnotch around here! Aviva isn't just a place to call home it's like living at a resort. I LOVE my Aviva family! Thank you to all the staff here at Aviva for making this place an awesome place to live! read more

I've lived here since maarch of 2019 & it has beEn a terrible experience! I can't wait to leave ! They can't keep mangement 3 different managers since I've been here & they are RACIST BEWARE I had an incident with the fake patrol women that was mentioned in a prior review ! She made me & my fiancé very uncomfortable stalked me ! Manager asked me not to get restraining order on women & the women saying she would handle things she did not ! The whole community is supposed to be non smoking an yet I keep getting calls and emails sAying smoking coming from my unit ! & there's is a postt everyday on the henri app of ppl all over the complex saying they smell smoke so I'm being targeted! For being black most of the amenities are always broken ! & I was asked to move for smoking reports ! & I just resigNed with them in November not to mention ! I've been with mark Taylor properties 2 yrs !!! Don't rent here ! Especially if your black ! Especially if you have kids ! Will be posting alll the annoying henri post ! Mark taylor wInever get a penny from me again there has been numerous smoking reports Throughout complex & she asked me to move an after that asked could she smell my unit !! Girl are you crazy go smell everyones unit again I'm being TARGETED! I will let this bill go go collections before they get another dollar I will also be going to my attorney as she asked me to be moved in 2weeks time ! Which by law Is illegal ! The manager Tarin is Racist & barely does her job only been here since Christmas & I her attitude I'd just as nasty as all the dog shit left around the property read more

Thank you Aviva! I love living here. The staff is fantastic. Cassandra is amazing. We really are lucky to have her and the rest of the staff. They truly care about the residents and the community. 5 stars all the way around! read more

I have been a resident for 7 months and living here has been a wonderful experience. The amenities are amazing and the staff is fabulous!!! The manager Tamara and her office staff, Cassandra, Jessica and Alex are always friendly and helpful Couldn't imagine living anywhere else. Keep up the great job ladies !!! read more

Racist is alL I can say ! Especially the new manager Tarin me and my family can't wait to move there's dog shit all over the property thE maintenance team smokes all over the property an then blame the tenants they can't keep ppl in the office the lie an say that they move around alot when the other staff has already told us either we where fired or quit unprofessional not worth the money don't rent here ! There's plenty other beautiful property in the east valley read more

I've lived here since it opened in February and I love it. My boyfriend loves it and my dog loves it. Beautiful place to live.

Great apartment complex and friendly office staff. Jessica was very helpful and went above and beyond to help my husband and I find the perfect apartment for us. This property is near the freeway which makes it very convenient. The apartments are beautiful and very spacious. I would highly recommend this property. read more

So far we love are home and have no complaints! Everyone including residents have been super friendly. As for complaints from other people when you sign all your lease there is a whole moving section as to what size moving vehicles are allowed. The pool opened this week and it was in the 80's a little bit to cold for swimming for our taste, but did open just in time for the 100 degree weather next week! All the leasing staff remembered my son from when we reserved our apartment in January . The only reason I didn't give a 5 Star is because I was disappointed to find out on top of our pretty expensive rent our water bill would be separate which stinks and there were a few small construction issues with our unit. But unfortunately that's how all constructions builders seem to be these days " cheap" and " get as much as you can done as quick as you can" read more

Mark-Taylor continues to surpass expectations - living here is an absolute dream! For all the amenities included, it is a steal. Did I mention that Jessica, Alex and Cassandra are amazing? Seriously, keep up the great work! read more

Cassandra gave us the tour of the property and a couple units, and I was impressed not only with the amenities but with Cassandra! She was friendly and excited about pointing out all the little and big features of the complex. All of our questions were answered, knowledgeably, and I found her extremely helpful with an enjoyable attitude! Mark Taylor is very lucky to have her! Way to represent, Cassandra! read more

I love this apartment. Super luxury and Cassandra made the process pain free and fun. :)

Absolutely amazing apartments. I love our giant island in the kitchen. Every feature inside the apartment is awesome. High efficiency appliances and AC means super low utility bills. The pool just opened and it's great. Nice fitness room with free weights and new machines. Elevators are amazing for moving in. The staff in the office is very helpful and accommodating. Alex, Jessica, Cassandra, and Tamara are really nice and happy to help whenever we have questions. I highly recommend this place. read more

We saw numerous apartments in a wide area and though Aviva's a little further out than we planned to live, it was head and shoulders above the rest. Not only is it like living in a resort with incredible amenities, the apartments are gorgeous and thoughtfully designed with ample storage and energy efficient appliances. Most importantly though, it truly has a community vibe and for that, credit goes to the wonderful ladies at the leasing office for setting such a warm and hospitable tone. Laura and Cassandra made the application process a breeze and have been on hand to address any issues promptly, efficiently and always, with a smile. I was concerned that this place over-promised and have been delighted to discover they excel at consistently maintaining an exceptional level of service. I couldn't be happier here or recommend it more highly! read more

What can I say I love Aviva! ALL THE STAFF IS AWESOME! from the manager to maintenance I give it 5's. Laura and Cassandra have been extremely helpful, but I can't leave out Tamara and Alex. No matter what issue I have it is addressed promptly. The Maintenance staff Nathan and Jason are awesome too.. Getting the job done promptly. I thoroughly Love the engaged in the community. We have had several parties here And I have made many new friends. Looking forward to more social gatherings.. I am proud to call of Aviva my home read more

This apartment complex is AMAZING! Me and my boyfriend just moved here from Chicago and couldn't be any happier! From day 1 while signing our lease I have to say that Aviva is SOOOO lucky to have Cassandra. She is the sweetest person you'll ever meet and she always makes you feel so welcome wherever you see her. Not to mention she is ALWAYS helpful with nothing but a smile (even when she's not working and walking around the property!) She definitely deserves more than 5 stars with the welcoming and generous attitude she gives to everyone! read more

This is the only way to do apartment living! I absolutely love living here! Everybody in the office is fantastic! The facilities are amazing. The apartment is spacious and feels like home! Thank you for all that you do read more