I've had an amazing experience with Gary as my agent. You can tell he is very invested in customer…read moreservice and wants to make sure he can get you the best fit for your insurance needs. Highly recommend!

After fumbling with State Farm's home office trying to get my new agent's name, I finally got the…read moreassistance I needed from Ardelle Nino, an individual in the agent's office. She gave me a link that helped me set up an account so that I can report my odometer reading. She was pleasant and actually listened. I had tried many times to set up an account but somehow my name, DOB, and policy number did not work to do so. ARGGGGHHH

John, Annie Alex other ladies are very friendly staff and sweet also very fast response to our…read moreneeds. Our family has been going to this insurance agency for 25 years now I think. I was shocked when they move from Buena Park to Orange.

It's always a great feeling to be taken good care by this office. Kudos John Webb and to all the…read moreteam members

If I could give this company 0 stars - I would. Customer service is horrible and beyond…read moreunprofessional. I put my phone number in once for information and the company has been harassing me every 5 minutes for the past 24 hours. No voicemails left, no emails like I've requested. The last person I spoke with was a ROYAL ASSHOLE and told me it was my fault for being spammed. Even though companies could simply filter calls so customers aren't spammed a ridiculous amount. Beyond ridiculous. I didn't even bother hearing anything they offer bc they lack any form of customer service skills.

I must say Rebecca is amazing! She is always so assertive and willing to help and answer all my…read morequestions even when I know they are silly sometimes :) Thank you all! Michelle Vallarelli

BEWARE.... I had reached out to Bronson for help regarding insurance. He was helpful and…read moreinformative at first, but once he got our business I never heard from him again. Multiple calls and emails to get him to try to call me back and none were returned. Even got a hold of his assistance who said she'd have him call me back. NOTHING! Luckily, I found another agent elsewhere who was helpful and available anytime of the year to answer questions. I believe there are only two people left at this company, both who are unhelpful and are only there to get you signed up with them and then you will be ghosted.

The worst place ever I'm disgusted, and I'm only writing another review because they gave…read morethemselves two stars and I only pushed one so I'm putting this back up to let you know I would put no stars if I had a chance

Fullerton Insurance with Leslie at the helm is truly excellent! A few months before my yearly…read morerenewal, I am contacted by Les to schedule an appointment to review our coverage. She has been doing this every single year since I've been with her. She meets with me in person, year after year, and her company is the ONLY company that has ever done that on a yearly basis. At our appointment, she's thorough and wants to make sure that my coverage is what I want as well as suggesting insurance coverage for things that I haven't even thought about. She educates me and wants me to be aware and knowledgeable, but is never pushy. She's also preemptive, when we got a new sign for the office, she saw it and was the one that called me to make sure we have the correct coverage. How's that for looking out for your clients? Her team is also fabulous! Recently when I called for assistance on workers compensation insurance, Kelly was thorough, kind, and efficient. She emailed me the information that I needed the same day and answered all my questions. I'm grateful to Les and everyone at Fullerton Insurance for all the care and attention that they have given me over the years. If you need insurance and want people who genuinely care and will take good care of you, do give Les and her team at Fullerton Insurance a call.

We think Fullerton Insurance is awesome!…read more Our agent Lori has provided excellent service for years and years, but today she deserves to be awarded "Agent of the Year". In short, we recently lost our home insurance policy when our carrier sent a non-renewal policy due to two large claims (plumbing issues) over the past five years. We were concerned that we might not be able to find an alternative policy, but not only did Lori find us an alternative carrier -- she saved us money on both our home insurance and car insurance! We couldn't be more pleased with Fullerton Insurance-- they are the best!

I have been with Brad Campbell, State Farm for a lot of years and I absolutely love this location…read more I get great service, my agent is Brittnee, she really knows what is going on in the insurance world. She always returns my phone calls and emails very quickly. She will check to see if I need anything. When I needed a tow truck she let me know who to call and asked if I needed any assistance. When I emailed for replacement insurance (I tend to misplace mine) they arrived so quickly, as well as copy of them thru my email as well until my physical cards arrived. When I bought my motorcycle, she went through all of my options for bike insurance. Brittnee always make sure I'm happy with the coverage I have and I know exactly what my Insurance payment will be, there are NEVER any surprises. If you are looking for an insurance company that feels more like family, this is the one for you. Thank you Brad And Brittnee.

Tori Gonzales from State Farm Insurance is far more than just an Agent! Tori serves as a "peace…read moreof mind" In a time of uncertainty in life! What people want is sincerity, caring & realness.....That's priceless! If there's anyone out there! At other insurance agencies that's looking for sincertiy please set up an appointment with Tori Gonzales at State Farm insurance @ Brad Cambell's office in Yorba Linda, Ca. Sincerely, Turner

I highly recommend Sue! She's extremely knowledgeable on the…read moresubject of Social Security/Medicare. Helped my husband and I step by step to transition to Social Security and then our health insurance choices. Sue and her staff, were always there when we needed them.

Sue was very helpful, responsive and available. She helped me navigate the very complex needs of me…read moreand my family and relieved me of the stress to make sure my family had the coverage they needed. I have recommend to my friends, family, coworkers and neighbors... HIGHLY!

Karl and Jamie helped us navigate the maze of qualifying my mother for Medi-cal coverage for her…read morelong term care. They were thorough, professional and respectful and successfully qualified her for coverage, saving us thousands. Every case is different but I would trust them to to do the work again in a second.

My 94 year old Mother lived alone and was very active until she fell in the shower and broke her…read morehip. That day was the end of her ability to live alone. My four siblings and I were an emotional wreck when this unexpected life change was thrust upon us. We didn't know anything about elder care or what services were available. We began calling everyone we could think of for advise and help. We were drowning in sorrow and confusion. There were so many decisions that had to be made immediately and we didn't have a clue what to do. Everything felt urgent and it was so important to my Mother's wellbeing that we didn't make a mistake. By an absolute stroke of luck, Karl Kim was mentioned to us by a friend as someone who might be able to help. He and his staff have been wonderful in guiding us through the past 8 months of care facilities, Medi-cal applications, banking advise and hospice care information. I appreciate that I get a reply to my emails and phone calls almost always the same day. One meeting with Karl and the dark mysterious cloud of elder care was lifted from our lives. Thank you Karl and staff for all you have done for my family these past 8 months. You have truly been a Godsend. I know all these five star ratings might seem a bit over the top and I am adding yet one more, but I sincerely believe he is deserving. He absolutely has all the elder care answers and goes above and beyond to share them with you. If you are struggling with elder care issues - reach out. You won't be sorry.