I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

We bought a policy through them for one year. Terrible customer service. They don't answer their…read morecalls. They don't return calls when messages are left. I'm not sure why their ratings are so high. Thank God we didn't have to make a claim. So grateful we found another insurance provider.

I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

Jessica Lopez is a complete disappointment! I reached out to her to get a homeowners insurance…read morequote, gave her all of my information and set up a call for the next day. The following day she didn't call me at the agreed upon time, so I called her. The receptionist said that she wasn't in. I left a voicemail message. No response. She never got back to me. Very unprofessional!

I want to thank AA Lares Insurance, especially Denysse Meléndez, for the outstanding service she…read moreprovided. My job requires some additional coverage on my auto insurance, and she went above and beyond to find the best policy for my needs. She not only made the whole process easy, but also significantly lowered my insurance cost compared to my previous provider while keeping the coverage I needed. Denysse was professional, knowledgeable, and genuinely cared about helping me. I highly recommend AA Lares Insurance, and if you have the chance, ask for Denysse Meléndez. Thank you so much for all your help!

Denise did an amazing job today. Patty you have a five star worker that's worth having and taking…read morecare of your clients needs

Amazing customer service I'm really happy about KITAJIMA…read moreINSURANCE I'm really appreciated to lady. Her name is AMERICA SOTO . She is really helpful and really professional and really polite and always has smile beautiful smile. I I recommend Kitajima Insurance for my friends and my family too. You guys are the best team in Kitajima Insurance thank you have a wonderful day.

Pésima aseguranza no se la recomiendo a nadie cada mes te suben más aunque no tengas accidente…read moreademás de eso tienen pésimo servicio al cliente hace unos meses tuve un problema de mi carro esperé casi de 5 a 6 meses para que me lo repararan y todo ese tiempo pagué aseguranza de mi carro injustamente sin usarlo y uno de sus agentes me dijo que cuando termine el caso me iban a dar reembolso y ahora que termino el caso resulta que no me quieren regresar mi dinero de los meses que no use mi carro se me hace algo pésimo de esta aseguradora en pocas palabras te mienten en tu cara no es justo porque pagamos mes tras mes aseguranza para que no des este tipo de servicio al cliente deberían hablar con la verdad ... no le recomiendo a nadie está aseguranza ....

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

I've been a customer of Allco Insurance here in Ontario Ranch for quite a while now, and I have to…read moresay the experience just keeps getting better. When I needed help sorting out my Auto and Home coverage, Breanna Gonzalez stepped in and made the whole process smooth and straightforward. Breanna really knows their stuff and clearly takes pride in getting things done right the first time around. What I appreciate most is how reliable Allco has been year after year. It's always a pleasure dealing with them, and having someone like Breanna on your side who stays on top of everything gives me real peace of mind. I'm genuinely happy with the service I receive, and I'm looking forward to many more years working with this company. If you're looking for insurance you can trust, I'd definitely recommend giving them a shot.

I have been with Allco for a few years now, and I want to share some positive feedback for my agent…read moreVeronica Romero. My policy is renewing soon, and I recently contacted her with several questions. She got back to me quickly and efficiently, and I am confident that I am receiving a very good price for my policy. Thank you again for the excellent service. Aurora Cervantes --

I had some questions about my current auto policy. The person that I e-mailed before, no longer…read moreworked there, but to my surprise I got a response from another rep. pretty quickly! It's nice to know that they check e-mail for prior employees. She was very nice and assisted with all of my questions quickly. I later had more questions and spoke to her on the phone. She was a delight to work with and I appreciated her help.

Don Ariosto has been handling our home and auto insurance for years. When we needed him for…read morebusiness liability insurance, recently, he was great, efficient and helpful. The best part is I've never had anyone be so responsive. He was so quick to call me back. He was not bothered by questions. He explained things in a simple way that made sense. His office staff are likewise quick and helpful and everyone there is friendly.

They hung on my mom 3x because the policy name was misspelled. We called in to update it and they…read moredo not get paid minimum wage because they can't do the minimum work. Terrible service. They auto charged the second month without our consent. DO NOT RECOMMEND!

Jordan was fabulous. Got us better rate for state minimum with California considering it's getting…read moreinsane here

Scott Churton helped my husband find a new combined homeowners and auto insurance policy in the…read morefall of 2023 when NatGen decided not to renew policies in Calif. He got us a great new policy with Mercury at a great price! Thank you, Scott!

Our family has been with the Tustin Insurance Agency for three generations and could not ask for…read morebetter service, care and guidance. Scott Churton has continue the excellent service that his father always gave to their clients. Not only does Scott and his associates, especially Paula, find the best coverage, and the best rate, they explain every thing about the coverage and the costs. The Boles Family will always choose and recommend the Tustin Insurance Agency for all insurance needs.

They do not explain your insurance coverage, they just explain the pay, how much will be your down…read morepayment and monthly payment. And also be careful with DMV processes they over price. I paid $93 to put a car under my name at the DMV and they wanted to charge me $278. Do not go there, they are taking advantage of their own people because only Spanish people go there. Just check at the reviews from this place.

I went in almost a month and a half ago.To do a title transfer change and registration to my truck?…read moreI had to go to the office and fill out special forms since I misplaced the pink slip which was completed on site. A month and a half later, after several attempts to contact and get updates, I just keep getting pushed around from one representative to the next. No one knowing exactly is going on with my DMV CASE. I've called several times within this past week. And they keep telling me that their system is down that they can't access anything. Finally, today, I was able to go ahead and get some kind of update with them.Telling me that if they had notified me that I was required to fill out documents , bring in the pink slip and also they need some signatures. Which I completely do not understand due to the fact that I filled-out that form due to the fact of not having the original pink slip And provided all signatures and statement required on that special document.After 691$+ and month and a half later there is still no progress or update on this.