John Wallace was extremely patient with me and took the time to answer all of my questions--and I…read morehad a lot of them. Throughout the entire process, I always felt that he had my best interests in mind. I never felt rushed, pressured, or like I was being a nuisance. One of the reasons I initially reached out to John was because he is a Ramsey Trusted insurance professional. After working with him, I can see why he earned that designation. He focused on educating me, helping me understand my options, and finding the coverage that best fit my needs rather than trying to sell me the most expensive policy. Communication was excellent. Because of the nature of my job, I'm often unable to take phone calls and can only respond periodically throughout the day. John was incredibly accommodating, frequently communicating with me by text and making it easy to stay in touch. His follow-up was exceptional. After my policy was written, the insurance company requested documentation showing who was at fault in a couple of previous accidents. I had no idea where to begin, but once again, John stepped in to help. He explained exactly what documents I needed to obtain from my previous insurer and guided me through the process. He even followed up with the new insurance company on my behalf and called me back to confirm they had received everything. That level of service went far beyond what I expected, and I truly appreciated his help during what was already a stressful situation. Most importantly, John provided me with a fair and competitive quote. After comparing my options, I ultimately purchased a policy through him that another agent had quoted at nearly twice the price--for the exact same carrier, coverage, and policy. John is honest, knowledgeable, responsive, and genuinely cares about his clients. He helped me understand my insurance coverage and options better than any broker I have worked with in the past. If you're looking for a Ramsey Trusted professional who puts his clients first, I highly recommend John Wallace.

I have been a client of Celina from PROMAX for a many years now and the only thing I regret is that…read moreI didn't know about her sooner. She goes above and beyond to give the best service and recommendations that she thinks that you need by getting to know her clients and I feel that's important ,that's what makes her good Agent and a special agent.

Summary: If you need top notch professional help for your insurance needs, WHO YOU GONNA CALL????…read moreGhostbusters! No way - GOOSEHEAD!!!!! Service: beyond expectations! Vanessa takes the time to go over every detail about your insurance options and coverage issues. Prices: wow! Check it out for yourself. Conclusion: I usually focus my attention on food/restaurant reviews, but the fact that I'm doing this review, should tell you something about the 5 stars!

Can't ask for a better agent. Vanessa provide excellent service for your…read moreinsurance needs and take time to explain policies details . She is exceptional! Highly recommended.

I had a disappointing experience due to misquoted pricing. The initial quote I was given was not…read moreaccurate, and the final cost ended up being significantly higher.

I have used Somos insurance on many many occasions. They absolutely go the extra mile to make sure…read moreall your insurance needs are taken care of at a competitive price with the best coverage. I never have a worry in the world knowing they are in my corner. Thank you for such excellent service.

Anica is a one of a kind insurance broker, she is very personable and easy to talk with. She talks…read moreto you like she's known you forever, she returns your calls and text in a timely manner and she explains things to you clearly. She helped me out when my mortgage company would not accept my current insurance company because they lost their California "A" rating. I called many companies and was turned down, this left me puzzled because we only had 1 water damage claim. Anica while looking over my claim found that California Casualty had mistakenly listed my claim cost at 128k.. when it was only 28k. Anica advised me to Contact Lexus Nexus to file a complaint against California Casualty which I did and they straightened the claim cost amount out. Turns out California Casualty voided a check for 128k for some reason even though the cost was 28k but still listed the 128k on my account, when insurer's saw that 128k they wouldn't give me a policy. If it wasn't for Anica and her due diligence I would have never known what the problem was. Thank you Anica for all your help.

Working with Anica has been amazing. I first met her last year in the first days of February 2023…read moreright before I contracted Long Covid and didn't get to see her for awhile. She impressed me so much with her calm 17+ years of Insurance acumen and warm and gracious professionalism. I immediately liked her. Fast forward to 2024 and what a mess and nightmare it is in insurance in California. I see SM posts all the time from neighbors having policies cancelled and other nightmares. Anica has remained the calm ship in this storm with her years of expertise and being a longtime insurance professional. She made getting a quote so comfortable. Her recommendations really helped. Now I'm poised to move my auto insurance with her at my next policy renewal. Thank you Anica! Highly Recommend.

Big shout out to Cheyne, got me a good rate and knocked everything out within 15 minutes. Will be…read morerecommending!

Worst insurance ever. Will not return calls. Will not cancel policies. I have been trying to cancel…read moremy policy for MONTHS with no call back and now they are trying to bill me for a vehicle I do not have. ​

I went here with my mom to resubscribe for her annual AAA membership. We were seen in less than 5…read moreminutes, the transaction was quick and easy, and the customer service was friendly. The space was pretty large and very well kept. While I don't have AAA insurance, I have taken advantage of their road assistance and I'm glad I have it as a backup. I've also heard you can come here to complete your DMV registration but I haven't used this service yet. I like AAA because they also offer a ton of discounts for rental cars, traveling experiences, theme parks, and other perks.

The last two times I've been in here for DMV, the ladies have helped out so much! I'm thankful they…read moreare there helping. They always have a smile on their face. The place is clean. I even had an out of state issue she helped resolve. Appreciate them.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

Since the start, I am extremely pleased with such great customer service from this team! Very…read moreattentive staff . I will shout out Gina, she's a pleasure to work with and always makes sure I understand. I appreciate your team !

Stay away from this agency…read more We were transferred to T&H Agency when our provider retired back in '21. We had to restart our policy, do a new down payment and go through a crap show to get insured again. We were never informed that, they take over. My spouse had a DUI in 2010 and had an sr22 for 2 years from 2021 to 2023. Hasn't had a ticket or moving violation . Fast forward to 2025, we ran into a bit of a financial hiccup and got cancelled for non payment, which we paid. We were trying to stay with All State, they declined our policy as it's a new policy and they don't take past DUIs regardless if your history with them. Don't even try calling as they don't pick up, return messages, or reply to emails.

They never answer any of my calls! I end up having to go in person. Not customer focused at all!read more

Great service and fair prices. I highly recommend their services, arrived on time and very…read moreprofessional and friendly.

It was a last minute notarized letter I need but Rachael had great responding time, great price,…read moreSuper friendly and very Professional.

I don't know what office takes care of protection plans for Wayfair, but I just got off the phone…read morewith 1-877-027-7268. This company wants to make me pay for Wayfair's mistakes. Wayfair at least tried to reinstate my policy. All State blocked it because they wanted more money for Wayfairs' mistake. The companies are both on my bad list. After finally getting my chair, I can't protect it without paying double the amount to do so. Quess I'll just have to be extra careful!!!

I am so happy that I have Allstate. The office of Doug Moore in Rancho Cucamonga has such a great…read moreteam! BIG SHOUTOUT to CHASTADY H - she has awesome customer service. She was patient and always pleasant even when my husband and I were flustered with our situation. She quickly got us the coverage we immediately needed for our rental for a family trip. I am so appreciative of her efficiency and assistance. Make sure you get covered by Allstate, you will for sure be in good hands!!