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    Avondale Auto Glass & Window Tint

    3.6 (45 reviews)
    Closed 7:00 am - 5:00 pm
    Updated 3 weeks ago

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    Response quality

    Excellent

    Response time

    2 hours

    Services - Avondale Auto Glass & Window Tint

    Tint application

    Tint removal

    Tint repair

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    Windshield Avondale Auto Glass poorly installed
    Juan T.

    DO NOT GO TO THIS BUSINESS!!! YOU WILL LEAVE WORSE OFF THAN YOU CAME!!! THEY DO NOT OFFER LIFETIME WARRANTY IN WORKMANSHIP!!! IF YOU PRESENT ANY ISSUES WITH THEIR WORKMANSHIP THEY WILL IGNORE ANY CONCERNS YOU BEING TO THEIR ATTENTION!!! Here is my experience: On 08/07/23, I had my windshield replaced on my Toyota Tacoma by your business, Avondale Auto Glass. I was recommended by a friend to go to your business and noticed your website stated, "Our Experts have over 10 years of experience in the industry and we can guarantee we will get the job done in a professional and timely manner. We offer lifetime warranty in workmanship and we are licensed and insured." With that in mind, I had no doubt that my truck was going to be in good hands and your business was going to get the job done right. I have not had my windshield replaced by any other business since I last visited Avondale Auto Glass. Both Arizona and California have a very dry climate for the most part, so I did not experience any air/water leaks during that time. However, with the recent rains, that changed. On 02/01/24, my truck started to experience some electrical issues, which caused me to call Toyota and schedule the initial appointment. On 02/02/24, I was unable to start my truck, so I had to have it towed to I-10 Toyota located in Indio, California. According to Toyota, the malfunction resulted from the aftermarket windshield being poorly sealed, causing water intrusion on the lower left corner of the windshield inside the vehicle. To replace the damaged parts the total cost would be $2,268.39 in total including service fees. The new windshield installation would cost $1,317.06 in total including service fees. Toyota estimated the entire cost to replace my windshield and the damaged parts to be $3,635.50. I contacted Avondale Auto Glass regarding this issue as soon as I found out and spoke with Aldo. I remembered your website stating, "We offer lifetime warranty in workmanship and we are licensed and insured", so I believed your business would take responsibility for the damages your work had caused my truck. On 02/06/24 I spoke to Aldo and explained to him what was going on via phone call. Aldo requested more evidence of your shop being at fault and I forwarded everything he requested from Toyota in a timely manner to the email he provided to me (avondaleautoglass1@gmail.com). On 02/07/24, Aldo was contacted by my service representative at I-10 Toyota, Marcos Hernandez, regarding the damages your business' after market windshield has caused my truck. Since then, I have personally contacted Avondale Auto Glass and spoke with Aldo on 02/06/24, 02/07/24, 02/09/24, and 02/12/24 trying to get this problem resolved. On 02/10/24, I received an email from Ana Arroyo stating, "According to our records it has been more than 6 months since the windshield replacement. When there is a water/air leak, you can tell usually in the first 2 to 4 weeks. We can not assume that responsibility due to the time that has passed and we do not know if the windshield was ever replaced again during that time frame. Again, we are sorry but we cannot assume responsibility over this matter." I did not appreciate Ana Arroyo for defaming my character by suggesting I was being dishonest when she stated in her email, "we do not know if the windshield was ever replaced again during that time frame." Again, I have not had my windshield replaced by any other business since I last visited Avondale Auto Glass on 08/07/23. To add to that, both Arizona and California have a very dry climate for the most part and I did not experience any air/water leaks during that time . After having my service representative at I-10 Toyota contact your shop and having all the information I provided to Avondale Auto Glass via phone call and email, I was still told your business was not going to assume responsibility for the damages. PLEASE SAVE YOURSELF THE HEADACHE AND TAKE YOUR BUSINESS ELSEWHERE!!! AVONDALE AUTO GLASS WILL LEAVE YOU WORSE OFF THAN YOU CAME!!!

    Kevin, installing my new window!
    Ulises B.

    My car was broken into and the side window was completely smashed! I had called around with my insurance company on a Sunday, no less and found Avondale Auto Glass was open and available or only for windshields, although not for side windows... Make sure to always have insurance kids! Luckily, they were able to pull one, from the downtown warehouse and get it, to MY workplace promptly at 7:30am! Talk about phenomenal customer service & mobile installation to boot! The installer, Kevin was done in less than 30 w/ great attention to detail, as well. I had to bring it to the facility, in order to get the correct tint amount procured & guess what?... There was Kevin, at the ready to knock it out & finish the Vaccuum of the old glass, too! Alex, the owner was extremely nice, helpful & professional as he explained the revolutionary new methods they use for ceramic tint that absorbs the sun; we definitely need this, living in Arizona! I highly recommend this company and will be utilizing their services, on my next issues. Reach out to them for your needs, without hesitation. Stay safe, out in these uncertain times!

    2016 Ram 3500 with clear tint on windshield and front doors.

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    8 years ago

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    Alex T.

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    7 years ago

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    Page 2 of 2

    Ask the Community - Avondale Auto Glass & Window Tint

    Review Highlights - Avondale Auto Glass & Window Tint

    Avondale Auto was a breeze to work with.

    Mentioned in 2 reviews

    Read more highlights

    Omar's Window Tinting

    Omar's Window Tinting

    4.9
    (185 reviews)

    Window Tint I was…read moreactually leaving a voicemail when Omar called me back before I could even finish. He got me in the very next morning at 8:30, said my car would be ready by 11:30, and it was! I was able to pick it up on my lunch break. Omar was kind, straightforward, knowledgeable, and upfront about pricing. He even thanked me for my business before we got off our first call, which I really appreciated. I went with XPEL PRIME XR nano-ceramic, 99% UV protection and up to 85% heat rejection. 20% all around. He'll do whatever percentage you want while explaining the pros and cons so you can make your own choice. It also comes with a lifetime warranty. His son was there and was also really helpful explaining the ceramic options. I loved the heat lamp demonstration showing how much of a difference the tint makes, especially with the Arizona sun! The displays around the shop were unique too, especially the Predator figure. They told me the figures came from Mexico, which was cool. You can definitely tell it's a family business that takes pride in what they do. One tip: take a picture of your receipt since it's the type that can fade over time and you'll want it for the warranty. Great experience from start to finish, and my car looks amazing. Definitely recommend Omar's!

    I got my tint for my Tesla done by Omar a few weeks go and it is amazing! He let my husband and I…read moreknow all of our options and got us in quickly on a Saturday. Tint looks great and keeping out the heat! Family locally owned business and great quality work! I will be taking my future cars here!

    Avondale Auto Glass & Window Tint - carwindowtinting - Updated August 2026

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