This review was originally submitted in April of 2025. It needed to be edited, which is the reason…read morefor the resubmission. Be prepared to be stood up and/or forfeit whatever funds are paid. Other people have had similar experiences with this business. Please see their reviews on Google and Yelp. No shows several times. I am handicapped and they left me stranded without a safe place to sleep for x4 nights. Here's what you can count on from Quality Moving: -repeated no call, no text, and no shows -inability and/or refusal to follow instructions or directions -inability or unwillingness to clean up after themselves -damage to property that you will not be reimbursed for Matt is the owner. Any conversations had with him will be forgotten while the conversation is happening. He will ask the same questions 4-5 times. The next day, it will be as if the conversation never occurred, and he will ask the same questions again, multiple times. Communicating via text won't help. Matt was hired to help with a few simple tasks in my home: assemble a basic office chair, set up an adjustable bed, and help cut up some oversized cardboard boxes so that they would fit into the recycling bin. 2 people were needed to set up the adjustable bed. Got a quote from a different business that was significantly higher than Matt's quote of $100, so Matt was the first choice due to the lower price. Matt said he would call early in the morning to set up an arrival time. He called at roughly 4:15 pm. Claimed he was being considerate, "letting me nap", but this was just a cover for the no call no show. Matt said he would call the next day at noon, and would arrive at whatever time I requested. He called at roughly 3pm and said, "We're coming over right now". Matt previously stated he would arrive with his nephew. Without letting me know, x2 different men were sent to my home who didn't identify themselves. Their identities weren't revealed until about 15 minutes after their arrival. Joshua and his younger helper knocked over a gallon of water next to my bed. The corner of the pitcher broke when it fell. The rug and floor were saturated, in addition to my mattress that they placed on the floor. They claimed they cleaned up the water. About 2 minutes after they left, I noticed that the floors and carpeting were still completely saturated. I called and and asked them to please come back to properly clean up the water. They attempted clean up a 2nd time, and failed. Bed risers were installed incorrectly (see photos), rendering the bed unsafe to sleep on. Padding on top of risers was supposed to be removed pre-installation. This wasn't done because they refused to read the instructions. As a result, I did not have a safe to sleep for 4 days. This is because neither Matt, nor his helpers returned as promised. The excuse Matt gave for the repeated no call, no text, and no shows was a recent breakup with his GF. If you chose to hire these people, they should be supervised at all times, and DO NOT TIP until after you've closely inspected their work. I tipped them $50 without checking their work first, trusting that they had done a good job. In the end, I had to hire a contractor to fix the problems they caused, resulting in a total loss of about $300.

AMAZING company! They do great work for our community and at an amazing price (best in Spokane)…read more The owner was super nice, empathetic, and the team was an overall great set of people. I highly recommend. They got it done super quick!

We needed help getting my step mother's furniture moved out of her assisted living apartment. The…read moreguys at Ace came had everything moved out in about 4 hours including having to take a big bed apart and move some delicate pieces. They had to drop some off at a south hill location and then drive out to our rural home to drop off the rest. They were great guys, on time and worked hard to get everything moved. And they stuck to the original estimate for the move. We were happy.

i called to set up a forwarding address for my move to Idaho. The staff have been efficient and…read morefriendly in helping secure an address. I would recommend this business to anyone looking for mail services.

My husband and I just moved to Marysville Wa. All Star Pro was amazing. They all were professional,…read morevery friendly and clearly knew what they were doing. A special thanks to Wyatt. You did above and beyond what was necessary. Please give him a raise. we would recommend this company to anyone in need of movers. Sincerely Glenda and Drew Bagby

They did an outstanding job moving my mom from her home to an assisted living facility. They were…read morepatient, understanding, and friendly. When my mom couldn't decide what to take they helped her make decisions. They helped her arrange her belongings in her assisted living room. I was very impressed with their work.

Things started out great when Mark came over to give us an estimate. We were moving out of state…read moreand just needed help packing and loading the uhaul. They arrived that morning and they went to town. My husband had to get mad at marks son because he wouldn't wrap our coffee table with blankets and stretch wrap. The uhaul wasn't really packed like Mark said it would and ended up having to get another small trailer from uhaul and that meant I had to drive my car instead of towing it. Gas for my car and the uhaul was an expense we didn't want. When we got here there was so much damage. I'll let the pics speak for themselves. Do want you can to avoid this business. They won't pay for damages and just ignore your emails about the issues.

I paid for a service and received the following : 1) A…read morepoorly put-together pallet with Apple computers. 2) Verbal abuse for disputing a rework invoice 3) Intimidation and threats for pointing out the substandard service. It's one thing to get a dismal service, but it's another when you get yelled at or threatened. Never Again!!! Mark should know better!

This business is duplicate of Trayvon Murray's Murray Moving Service. a violation of Yelp's policy…read more He says Yes Ma'am but don't be fooled, they are about money. When I brought up no reviews on Murray Moving and uncomfortable w\ $250 deposit Trayvon said okay the price from $450 is now $570 !!!he wanted $250 when they arrived snd $250 before they unloaded. all about what HE wanted.This was a small job, straight forward. He offered $500 then but I smelled a rat. Not Recommended Owner still contacting me"Hello, I just wanted to reach out in regards to the review that you just left. If you were uncomfortable choosing us for your move, you could have simply not chosen us instead of leaving a nasty review like this . We are a company, not bargainers. We told you a price that we could do in lieu of you paying a deposit."

They moved my item as discussed. They were professional and on point about time as they worked…read morearound time schedules. The movers were very good and kept me up to date.

I was frustrated with the quote but the crew did such an amazing job that i am giving them 5…read morestarts.

This team was awesome! We had a tricky move that included moving from a storage unit and an…read moreapartment to a house which was up an icy road with switchbacks. They evaluated the number of items to be moved and the road, and then determined the possible moving options, explaining them carefully, so we wouldn't be surprised if they needed to switch strategies midway depending on the road situation. Everything went wonderfully, even though they moved us in while it was snowing. They wrapped all of the items carefully, and placed neoprene walk mats on the floors to avoid causing any damage. We are so grateful for the time and care they took to get us home!

Unloading of 16 foot box truck 3rd floor living. Amazing staff and service heavy items moved with…read morecare. Well worth the money!! Highly recommended. Thanks again.

I highly recommend 7B! We had a very short notice local move and Maurice was able to round up an…read moreexcellent crew for us! Taylor, Travis and Ryan were on time, extremely careful, professional and good natured, despite the long hours, heavy lifting (upstairs laundry room, grand piano & 8 ft solid wood table) and my own tendency to be 'overly helpful' in a way that is probably more annoying than anything. They kept their smiles and their good humor until the very end. They were also very conscientious, pointing out a broken foot on a cheap Amazon dresser that I'm certain was broken for years. Nonetheless, they weren't about to try and conceal the potential mishap. Owner, Maurice is a really standup guy whose integrity is his top priority and it shows. I'd use them again in a heartbeat.