Oh my goodness, this groomer surpassed all my expectations... my dog had a wounded head that could…read morenot be touched, and she was able to groom her perfectly without touching the wound. She was so happy when she got home running around playing with toys rolling in the grass. I highly recommend Danielle. She did awesome work!

Danielle the owner and also the groomer who takes care of our pups always comes through. This…read morereview comes after using this mobile service multiple times. Our for babies are part of our family and we appreciate that Danielle handles them with care. She groomed our senior dog (poodle) who was ill & fragile with the most gentle and awesome treatment. She also grooms our mini schnauzer, who always comes out, looking handsome as can be. she is on-time, reliable, and professional. Straightforward easy payment options, no hassle booking an appointment.

Hired her last year in August. Went through an extensive interview/introduction meeting prior to…read moreuse. Took lots of notes, pictures, videos of how to do things. Some things I thought didn't need pictures or videos... But thought she was being thorough. First few visits got lots of text messages about questions, concerns, comments. Again, didn't think too much of it thought she was being thorough. Then started getting phone calls at work that were not emergencies, had to tell her to text my mom, my daughter or myself and one of us would respond. Even though this was all discussed at the interview/introduction meeting and in writing on her form. When I first interviewed her, I told her my old girl might need her bottom washed once in a while if she had an accident and she said she was fine with that. A few months after being with us, she decided she didn't want to do that if the need of arose. I took a pause on using her even though I had prepaid visits due to this. So family was helping take care of the animals and I wasn't using my paid visits. Fast-forward to today I had to hire her because the family that was helping me with my dogs is hospitalized at this point. We went through lots of things last night through text messages and notes on the counter today walking her through everything. I started to get lots of text messages today because she couldn't contain my four month old puppy. She couldn't get her back in the kennel. She couldn't get her into a gates off area in the hallway, catch her and put her back in her kennel. When asked if she could do that, she said she didn't want to that she might be bit. The puppy was barking at her because she was afraid, but the puppy would not have bitten her. She knows that some of the dogs that I have don't get along with each other hence the baby gates and she was making comments about walking them through the family room to go out to go potty even though the one dog who doesn't get along with others is baby gated in the family room. You would have to go through her area to get outside, which wouldn't be a safe alternative. Also with the dogs "being afraid of her" I wouldn't want her to open the door and take them outside with the option of them getting loose, lost or hit by cars. I asked her to get the puppy into the kitchen so that she had one area to be contained in and was safe. I didn't think I would have to educate a dog sitter/dog owner to puppy proof the kitchen before she left. I left work early and rushed home because I couldn't see the puppy on camera. When I got home I walked into a huge mess. The puppy had torn up all kinds of dog diapers, gotten into dog shampoo, destroyed an entire full pack of baby wipes. Plus, there was two things that are electrical plugged in the area. The puppy chewed on one item. It's just shocking that someone that has a dog and has a business that's around animals couldn't think outside the box. Needless to say, I've terminated our contract and will not be using her again. I would not recommend using her to anyone. Per owners response: I appreciate the questions but when I have answered the questions and you repeatedly do not follow the response that is very frustrating. Usually someone hires you because they can not be available such as work. When you can't follow the agreed upon instructions and have to repeatedly text or call the number for emergencies only and not really an emergency it gets very hard to continue to do business with you. You may have received training but you are very much lacking in common sense. You were given multiple ways to contain a puppy. None of which you wanted to follow. So finally because I had to go back to work I said contain in kitchen. Though I never thought I would have to hand hold you and tell you to pick up everything she could get into especially if you have had training! Also she is not fearful nor has she bit anyone. So it may be you! With all the training you state you have had I am surprised you couldn't manage a 4 mo old puppy. You also seemed to struggle with my clear directions of separation of specific dogs for safety. You wanted to walk 2 of them through an area where a dog was that would be a safety issue. To move said dog you would need to take her into the kitchen where the puppy was you couldn't contain. So again compromising safety. I spent a 45 minute commute home one wondering if my dogs were secure in the home, two if my puppy was secure or missing because she could not be seen or heard on camera, three my geriatric dog you were initially hired for was on the ground and not on her bed. Plus when I got home she had an accident which leads me to believe she did not relieve herself even though you said you took her out. Ultimately, I think people need to understand that you don't follow through with what you say you're going to do. And you come across as knowledgeable, but you don't know how to handle specific situations that are not that hard to handle.

I am so grateful to have found Laura. My dog absolutely loves their walks and always comes back…read morehappy. I appreciate the regular updates and photos, which give me peace of mind while I'm away. The walks are always punctual, and I feel confident knowing that my dog is in such good hands.

My. Dog. Loves. Bobbi…read more We've been using Pawsitive Pets for doggy daycare and boarding for the past several years up until last year when the business moved out of the Hayward area. We continue to use Pawsitive Pets for boarding when my husband and I go out of town for business or vacation. This is a home business, not a huge facility. There are benefits to both large and small daycare facilities. I rotate my Nala between both and that works well for her. The environment Bobbi provides at Pawsitive Pets is similar to what my dog gets at home - a comfy and calm space to relax, quiet time, a yard, walks, cuddles, one on one time with one of her favorite people in the world. And also reinforcement of good home behavior, like don't eat off the kitchen table, don't bark nonstop for hours on end, don't jump on the kitchen counter, don't crap on the carpet, etc. Plus there are a small number of other dogs for Nala to play with. It used to hurt my feelings when Nala would joyously drag me to the door at daycare drop off. Once I'd hand off the leash to Bobbi, my precious baby puppy dog that I love so much would happily walk away and leave me behind without a second look. Back then, I felt that leaving her in good safe hands with Bobbi was worth that sting. It's the same with boarding drop offs now. Despite how many months have passed, Nala still remembers Bobbi, still joyously drags me along for the ride to greet her, still has the same energetic happy wiggle butt. Nala greets her good friend with the same enthusiasm, excitement, and trust as before, but now there is no sting. I leave my precious baby puppy dog feeling very appreciative of Bobbi and knowing my Nala will be happy, safe and cared for while I'm away.

I give this business the worst rating you could possibly give,did everything this lady asked for…read morefar enough in advance,told her about our dogs,but she contacts me two days in says everything is good.Even as far as to say one dog was a sweetie,then day before I come home tells me,one dog bit her twice?....and get this our sweet little girl had jus been spayed,cone was suppose to be on 14 days,but she says she notify her vet? And they say to take it off? Who does this?Now looks like stitch area is infectedand get this? Because one dog peed on her rug,and tells me day I'm coming home she is charging me 35.00? More....serious bullshitDon't waste your time,she is in it for the money.

After trying three or four different groomers over the last nine years, we have finally found a…read moreplace we can truly trust! We recently brought in our 15-month-old Goldendoodle, Zoie, and our 9-year-old Labradoodle, Bella, and the results were absolutely excellent. The staff at Ellie's are extremely friendly and personable. They took the time to listen to exactly what type of cut we wanted, showing they genuinely care about both the dogs and their owners' preferences. Both Zoie and Bella came out looking fantastic, with grooms that were perfectly executed. The facility itself is well-maintained, clean, and very welcoming, which made us feel comfortable leaving our girls there. It has been a total five-star experience from start to finish. We will definitely be repeat customers!

Update: I take both my Coton de Tulear and pug. They always do an excellent job cutting the Coton's…read morehair and deshedding the pug. The pups go in happy and come out just as happy, so I know they are treated well.

Second visit was a complete disappointment…read more I dropped off my two dogs at 9:15 AM for a 9:30 appointment and didn't get them back until after 6 PM--with zero communication. I called multiple times (1:30 PM and 3:30 PM) and was told the same thing each time: "they're almost done" and "up next." No call ever came. When we finally showed up at closing, only one dog was ready. The other hadn't even had their finishing cut or brush-out completed. This turned into a 9-hour ordeal with no updates, and my dinner plans were completely ruined. My dogs were also there all day without food. To make matters worse, the owner didn't apologize, did. It even approached my husband and one of the workers asked for a tip. Really? This is unacceptable--poor communication, poor time management, and unprofessional service. I will not be returning. Schedule if you want a daycare without communication.

I love these ladies! Whenever I bring little biscuit over, she always comes out looking adorbs!read more

Wonderful Groomer, our dog is hard and can be a little aggressive, however this groomer is…read moreabsolutely wonderful. My dog looks wonderful and was very happy.

They moved to a new spot at 2503 San Jose Dr. Antioch, CA 94509 and they do really good on dogsread more

My dog has always struggle with going to a groomer. however, I tried Pooch N Purr and Rocky did…read morevery well and let them trim in paws and on his tummy, if you know him that was never ok but we have found our place!

Diane has taken care of our aging boxer for quite some time now, and we just adore her. She has…read morewalked him on a regular basis, and now that he has neurological issues, she dog-sits for us overnight in our home when we go out of town. I trust Diane completely, and she takes incredible care of our dog. I couldn't ask for a better care-giver! Highly recommend.

Diane from the Crate Escape took care of my two wonderful dogs, Mango and Pepe. We loved how Diane…read moretreated them like her own dogs. They had great long walks in the hills, ate well, but not too much and were happy as clams. They also were even more well-behaved when we returned! We are going away again soon and I know that our dogs will be in very well-loved hands.