We have been coming to Leah for over a year now! She's fairly priced, strives to please and has been great with all our fosters and own dog. We've had some minor moments with some issues with haircuts, etc., However as a business owner - Leah tries to make it right to meet customer service needs. We are happy to support our local businesses, so consider her for your next grooming needs. Thank you all!! read more

PawSpa Pet Grooming - Leah with Turbo. Been a customer since 2021... She's groomed many fosters for us! - Pet Groomers Near Me - Antioch, California

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Second visit was a complete disappointment. I dropped off my two dogs at 9:15 AM for a 9:30 appointment and didn't get them back until after 6 PM--with zero communication. I called multiple times (1:30 PM and 3:30 PM) and was told the same thing each time: "they're almost done" and "up next." No call ever came. When we finally showed up at closing, only one dog was ready. The other hadn't even had their finishing cut or brush-out completed. This turned into a 9-hour ordeal with no updates, and my dinner plans were completely ruined. My dogs were also there all day without food. To make matters worse, the owner didn't apologize, did. It even approached my husband and one of the workers asked for a tip. Really? This is unacceptable--poor communication, poor time management, and unprofessional service. I will not be returning. Schedule if you want a daycare without communication. read more

Terrible experience. If you value your time and your pet, DO NOT COME HERE!! Had an appointment at 9 am for a bath and groom. I was the first person to come in. Was told that it would take around 3 hrs. At 1 pm, They told me shes not done yet. I followed up every hour after that and they kept pushing the time until at 4:15 they said she will be done in 15 mins. I showed up at 4:30 and they haven't even started grooming her! I had to wait there for 30 mins to have them just hurry the grooming, The owner didn't even explain why my dog was there for 7 HOURS and work wasn't started. No apologies, no sorry, nothing. She even complained that my dog hair had knots and asked when was she last groomed...Umm I already told you earlier that my dog was sick for months and JUST had liver surgery. She seems to be high or intoxicated tbh. After getting home, my dog was so thirsty, she drank a whole bowl of water. Poor girl... read more

Highly recommend going to ANOTHER grooming service for your pets. I went here before and had good service, but the last service I got yesterday was the worst. I brought my pet in at 9AM, they were late in opening the store and owner looked very unhappy already in the morning. Anyway, she said it will be about 3-4 hours, so I called to check in after 4 hours at 1PM, and the owner said it will be another hour, so I called at 3PM, and they said another hour because she is not done. So I went to the place at 4:30 and thats when they started giving her a cut. Owner had no apologies at all, no explanation as to why It took more than 7 hours to groom my puppy even though we were the first customer that day and even had an appointment. We will never go back here again. I suggest you don't either. read more

You people are irresponsible. You gave me a 1 PM appointment; I arrived on time and dropped off my cat, and was told it would take three hours or more and that you'd call me. You never called. I went back at 4 PM, and it wasn't ready. Fifteen minutes later, a young woman came out to tell me that her boss never showed up and my cat couldn't be treated--after more than three and a half hours. My time, my gas, my food--who is going to pay me for that? I drove from Vallejo to Isleton to pick up Momo and take him all the way to Antioch, and all I get is "we're sorry." I'm going to sue you for your irresponsibility; you have no idea the sacrifices I made to make that appointment--I missed work--yet you couldn't even pick up the phone to say, "We can't see him; we need to reschedule." Don't be so shameless. read more

I love these ladies! Whenever I bring little biscuit over, she always comes out looking adorbs! read more

PawSpa Pet Grooming - Pet Groomers Near Me - Antioch, California

Very nice people and they groom both of my dogs every month & takes very good care of my fur babies.

Yes, wonderful Highly recommend Kat (ladybug & Teddy) Loved their groomer. Kind considerate very comforting read more

I used to take my fur baby there and at first I was satisfied with her work. However, over time I became annoyed with her and unhappy that she had my baby caged for hours. I once made an appointment the the before thanksgiving after she told me she'd be working that day. I arrived at 9:am and waited 30 minutes for her to show up. She never did nor did I get a curtesy call to reschedule. Also, I would always tip her and one time I gave her a $20 tip. However, instead of doing right by me because I was a regular customer she got worse in keeping my dog caged for hours. Needless to say I stopped giving her my business. She was by the best groomer in the first place but I tried to give her grace. I will never, ever take my dog to her. She is overwhelmed with clients and she keeps dogs caged waaayyy too long. read more

I've been bringing my dog here for the past year, but after this last experience, I will never return--and I strongly urge others to stay far away from this place. I dropped my dog off for a grooming appointment and was told it would take about 4 hours. I came back after 4 hours to check in, only to find out she still wasn't ready. When I asked how much longer it would be, the staff snapped at me and said, "I DON'T KNOW, AND IF YOU DON'T WANT TO WAIT, YOU CAN TAKE IT." That response alone was shockingly rude and unprofessional--but what happened after was even worse. When we finally got home, my dog ran straight to her water bowl and drank like she hadn't had water in days. It was heartbreaking. Clearly, she was not properly cared for while she was there. This kind of treatment is unacceptable. The staff showed a complete lack of respect for both me and my pet. Horrible service, poor communication, and clear neglect. Do yourself--and your pet--a favor and go somewhere else. This place doesn't deserve your trust or your business read more

Do not take your fur baby to PawSpa Pet Grooming in Antioch, Ca. I took my Baby to them for grooming yesterday. I paid them $75 and learned that they cut my beloved baby too close and he was bleeding. The only reason they noticed it before I left the business is because they did not cut his nails and as she was trimming his nails she noticed blood was getting on her. She initially thought it was from one of his nails but we found and open cut under his arm. She put ointment on it to stop the bleeding and i took him home. He was fine last night but today after i return from work i noticed that he has been lethargic for the last 3 hours. I am going to watch him and take him to the vet tomorrow because he has never acted like this in the 12 yrs that I have had him. I will NEVER go to them again and if you are smart you won't either. She said it was the size of a ballpoint pen. I'm not a doctor but this is bigger than and ballpoint pen. read more

PawSpa Pet Grooming - He is never like this. - Pet Groomers Near Me - Antioch, California

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Mariah is the best! We did a nail trim only. I did a walk-in with my 80 pound husky for his nails. He's a rescue and I didn't know his history with getting his nails trimmed. He isn't wild about his paws being touched. She was able to take us and she is so sweet and efficient. Ghost is big and she was calm and patient. She had other clients waiting for her and didn't hurry or stress. Ghost tried to move around a lot but I held him and she managed trim his nails do a great job. I was so happy she was so kind to my boy. read more

PawSpa Pet Grooming - Our big boy Ghost - Pet Groomers Near Me - Antioch, California

BOTH my girls LOVE Leah and PawSpa Pet Grooming .... they tell me it's The #1 Place for a Nice bath and Stylin' hair-cut in the Whole Bay Area!!! Leah and her staff will care for for your pet like they're Family. Brie and Reese can't wait to get back there each month .... go ahead and give them a try & see what Your pet will have to say to You. Thank You PawSpa ~ We Love You!!! read more

PawSpa Pet Grooming - Pet Groomers Near Me - Antioch, California

Leah is very professional and caring. I would recommend PawSpa to any pet owner. She did a great job with my two shih tzu.

I can't begin to tell you I appreciate it. I am spa pet grooming. I was devastated about my fur baby service that I got elsewhere and I called Paw Spa for help and they didn't hesitate to take my fur baby in and take good care of her and she smells and looks wonderful. If you looking for someone to take good care of your fur baby ,paw spa pet grooming is the place to take your babies. You won't be disappointed. read more

Loving taking my pets here ! They're always open to walk ins if they're not busy. Staff is great and always do a great service.

Word cannot describe how much I regret taking my pup to this business. I am new to the area and didn't want to drive all the way to San Francisco to take him to his usual groomer which is how I came across this business. I dropped my dog off 12:15 they told me he would be ready by 4:00. I received a call from Destiny shortly before 4:00 saying that she cut his hawk (back of his leg) . I drove right over as fast as I could. She sure did cut his hawk! I asked how and she said she used a 7inch blade and a 5in blade. I'm not sure if this is standard but I was furious. My dogs hawk was bleeding and she didn't even have the audacity to wrap up his leg. She kept apologizing over and over. I took my dog and left. I am posting pictures of his hawk cut as well as his haircut which was awful. Do not bring your dog here. He has been traumatized ever since. read more

PawSpa Pet Grooming - Pet Groomers Near Me - Antioch, California

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I went to PawSpa for a nail cutting with an anxious dog and Mariah and Leah handled the experience with care and compassion. Thank you, PawSpa! read more

I'm so lucky to have met Leah! She spent so much time with me, talking about what I wanted done and how she could accommodate my dog. This haircut beyond exceeded my expectations! Definitely will see her again, she is so kind and amazing at her work. read more

PawSpa Pet Grooming - Pet Groomers Near Me - Antioch, California

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Leah is awesome my dog loves her. He comes out he smells so good. He isn't shedding like he was. I will definitely be taking my dog back to see Leah. I will also be telling all my friends that have dogs that this place is awesome. It's in the corner of the shopping center, you have to park in order to find the shop. If you just drive by you will miss it. read more

I waited a few years to do this review because I was going through a lot of medical stuff but I wish I would've done it sooner for other people. I dropped my two dogs off to get groomed at 10 AM. I was told it would take around 3 to 4 hours. After six hours, I got worried so I called, and called, and called. No one would answer the phone. So I decided to drive down there and when I walked in... (sidenote I asked them many times for my small dogs to not be around large dogs because I have elders and don't want to risk them getting hurt) there was poo everywhere big dogs, small dogs. All the dogs were just running crazy and I was told that the owner went home sick and left the two other groomers who had only been doing this for a few days were left with 10 dogs! Instead of calling everyone for them to pick up their pets and reschedule the business owner decided to ignore my messages (even though I originally booked through text). When I did show up to find out what was going on one of the groomers got my dogs paw hair stuck in the Dremmel and he started screaming. This dog was 15-years-old by the way. I told them to just stop and let me bring my dogs home. By the end of everything they had been there for 8 hours with no water or being let out. The person who was still working on my dog did not even know how to hold a pair of clippers. And was just hacking at my dogs fur. Both employees were crying because they were left in this situation. I told them I will not pay for the service, but I tipped them because I felt so bad that they had to deal with this. I texted the owner afterwards and never got a response. It took four months for my dog's hair to grow back because he was a Pomeranian and you cannot cut them down to the skin. read more

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I had an appointment at Petsmart to get my mini schnauzer groomed. I ended up having to cancel my appointment there because I didn't have the rabies paperwork for my dog. I looked on yelp for pet groomers in the area seen good reviews on paw spa pet grooming so decided to give it a shot. I called in to see if they had any openings and I got one the same day. It was my mini schnauzers first haircut and didn't expect to get a full schnauzer cut for his first haircut when I came to pick him up he looked adorable and will continue to take my puppy there. Super cool and friendly staff. Decent prices and the reviews speak for themselves. read more

PawSpa Pet Grooming - 4 month old mini schnauzer - Pet Groomers Near Me - Antioch, California

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I was very impressed with the job they did grooming my dog Gracie a few months back. They didn't cut her too short and they didn't leave her hair too long, and it was very affordable, roughly half the price of the mobile person I initially contacted had quoted me. Highly recommend. read more

Very friendly groomer. This was my pups first hair cut. It was okay, it was more like a trim to me. The price was very reasonable.

BEST experience we've had with a groomer! We just moved here from San Diego and our baby needed a grooming ASAP, the dry heat had her so uncomfortable. We came in and Leah noticed how anxious Lola was and offered to reschedule her on a day when she wasn't as busy. She listened to all of our requests and made sure Lola had a great first experience. We're so happy with how everything turned out. PawSpa is a gem! We look forward to future visits read more

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Really fortunate to have come across this spot. PetsMart wasn't the best place to go when we needed our dog groomed. Leah was great, she made Butters look like a brand new dog! read more

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First time bringing both my fur babies here. Amazing place, fast, friendly and very affordable. Definitely be back.

Leah was kind enough to get my hairy stinky pup in right away. She went above and beyond to make her look and feel happy again. My pup has been suffering grass allergies and licking non stop. Her ears and toes were a mess. I can tell she is happy and itch free! The pep in her step is definitely noticeable. Thank you Leah! read more

PawSpa Pet Grooming - Penny all cute and happy. - Pet Groomers Near Me - Antioch, California

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I've gone here a couple of times and although I appreciate the open availability I feel like this place overbooks in turn ends up doing a rush job. They always run hours behind so prepare for your pet to be here the whole day. I have gotten calls after hours of my pet already being there asking if I can reschedule or if I still wanted the service done. This to me is unprofessional and unacceptable. The groom itself is usually just Okay but the last time I went my dog came out choppy and the cut looked very rushed (my dog had random long hairs still sticking out and the ears looked messy and uneven). I understand sometimes people fall behind but this seems to be the case everytime. Overall I think you should use them if you need a last minute groom and have all day, are on a budget, or as a backup groomer as results vary from just ok to messy. read more

I have been taking my nephew ( my brothers dog) Leo for about a year and I just love how awesome they treat him. He is a little older and going blind but I never have to worry about him when I leave him. He is always happy to get dropped off and I can tell he feels handsome when I pick him up lol read more

PawSpa Pet Grooming - LEO - Pet Groomers Near Me - Antioch, California

Clean, friendly, and convenient! The entire team down at Paw Spa truly treats your pets like they are their own. Whenever I drop off one of my girls, I can see how hard at work everyone is. They always ask me what I would like to have done for the day (ex. "just a bath? nails, teeth?") to ensure when I pick up my pup, she's pampered as I requested. They make sure our pets come home looking & smelling clean, and feeling brand new! Leah and Jody are absolutely my go to groomers from now on. I know I can trust them to put me and my pets best interests first. I will be suggesting to friends and family :) read more

PawSpa Pet Grooming takes great care of our German Shepherd Puppy, Maggi. We take her here for nail trims. The owner/operators are great folks! read more

I can't recommend Leah enough. I personally love the way my little Neptune looks all nice & groomed but my parents would never let me get him done until i met Leah! He always looks so happy from coming out of here even though he looks so sad when i leave. If i could give them 6*s it would be to PawSpa Pet Grooming & it's team! read more

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I found this shop by one of our neighbors who was recommending us. We reach out to them at the end of the year, which is normally the most busy day. Most of the shops are fully booked. Leah was the only one who was willing to take us in. I have a Standard Poodle, He is a high-energy dog. And the shops we went to usually sent us back... We were not expecting anything. Leah quickly told me to drop him off and come pick him up later that day. My buddy was HEAVILY matted. Leah and her brother try so hard to try to save his hair and de-matting. We took him back a few times, just because Leah was too busy on her booking. and they are doing us a favor of taking my bub in. and they still did a really good job! My bub is now feeling comfortable with Leah's grooming. I trust them so much. They're like the second home of my baby boy. read more

So disappointed . I was so excited to bring my puppy there. I made an appointment 3 days ago. I got a confirmation email one day before the appointment. I showed up the appointment 10 mins early. No one was in the store . It looked like the store was all close . I waited for about 25mins to see if maybe they were on Lunch but still no one show up. I wasted my time instead of going to another groomer read more

These gals are amazing! I've got a pair of huskies she grooms and one of them is terrified of people - she has been her whole life. This is the first groomer where my babies didn't come home stressed out. She sent me photos along the way to ease my mind. And she has the best prices of all 4 groomers we've worked with. read more

Leah is amazing! I take my fur baby Bronx there every 4 weeks and I am never disappointed. It's almost like a hang out for Bronx and when he gets there, he can't wait to play and get groomed. We love Leah read more

Had great home sitting and great care from Leah for my cat Johnny. He was obviously not missing me too much from the videos she sent me while on vacation as he was happy rolling around to get brushed and loved by you. He usually never warms up to people but he did Leah from PawSpa! read more

They did a fantastic Job and are very reasonably priced. Probably one of the best hair cuts my dog has received. Highly recommended!

Was in desperate need of a groomer, and was so happy at how quickly paw spa was able to book us! I was very surprised by how attentive they were for my pup's needs! I mentioned about my dogs reoccurring ear infections and they did a great job of removing the hair and cleaning the ears while also going the extra mile during her bath to make sure no water gets in them! I also arrived a little early, so my dog got really excited, but the groomer was very good at calming her down! It was very reassuring, and I love the cut. Paw spa is also really affordable. Overall a 10 out of 10! read more

PawSpa Pet Grooming - Our little "reindeer" is going to look great for her pictures with Santa! Thank you Paw Spa. - Pet Groomers Near Me - Antioch, California

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