The dispatcher scheduling the service was very professional. They were very reasonable, and were on…read moreschedule. The gentleman that hauled my vehicle to the mechanic shop was very respectful and courteous. Great company!!!

My sons car was stolen and wrecked, D&W recovered the car and said they tried to contact us. Never…read morereceived a call or a first notice! Received a second notice and the address was wrong on the second. Our local USPS recognized our name even though the address was wrong on the "second notice!" To add INSULT TO INJURY" Charlie the owner is holding our car ransom for $800. We've been forced to close our business due to Covid-19. He is a crook he will take advantage of a bad situation to make him money!

If you need a tow call them!! Great customer service. Dora the dispatcher was very friendly and…read moreAdam the tow driver was very helpful and nice!!

This place is absolutely ridiculous. My vehicle was towed here, and after I paid the full amount to…read moreget it released, I returned only to find it blocked in by other cars. Things happen, so it was cool until.... When I went back to the office to ask for help, the attendant told me there was no one available to move the vehicles. Mind you, the Cowboys game was about to start, so I understood they might be short-staffed -- but it still didn't make sense. I politely asked if someone could give me a call once the cars were moved so I could come pick mine up. The response? "Unfortunately, we can't do that." So let me get this straight -- you can't make a simple phone call to let a paying customer know their vehicle, which is already released, is no longer blocked in? My only options were to sit there and wait indefinitely or leave and come back, hoping the issue would somehow be resolved. That's completely unacceptable. Not only did I waste over an hour waiting, but I also inconvenienced the person who gave me a ride. It feels like they treat people poorly just because they know we're stuck -- since this place also serves as the city pound, they seem to think they can get away with it. We're hardworking people already in a bad situation when our cars get towed. The least they could do is make it easier to retrieve a vehicle after payment. As I write this, I've been waiting for over an hour for a car that's already paid for, with no end in sight.

Basing my review on quickness and effectiveness alone, I'm giving 5 stars. I called, they came in…read more30 minutes. Never ever has a place been that great. My driver, Anthony, was great! He chatted with me and made me feel more at ease about my horrible situation that landed me needing a tow. I have no complaints about the driver and don't want the rest of my review to reflect his service. It was perfect. However, I have to mention that whoever answered the phone when I called (Dispatch, I believe, not a driver) was not professional. I had just been in an accident, I was very stressed out and panicky. I asked them, "Do I ride with the driver or do I need my own ride/Uber?" I thought that was a reasonable question...I've never had a tow before and I was at work. Even my driver asked me if I was riding with him or getting other transportation-I do not feel that my question warranted a joke. The man on the line responds "Nah, we just drop the truck off with you and you have to drive it home." Keep in mind I am having a panic attack and am not sensing that it's a joke so I go "Oh, okay?" and he goes "I'm kidding." Whole time, he had a tone of nonchalant sarcasm and I felt pretty bad about it. Maybe tell Dispatch to stop making jokes to troubled callers. Really distasteful.

I was stuck on an icy hill which I explained to the dispatcher named Kevin. The driver named…read moreAnthony did show up within the time I was told. That being said he couldn't do anything because he didn't have chains on his tires and said he would have gotten stuck if he tried to pull us out. He did try to physically push us out of the ditch and when that failed he walked away and said nothing to us. Several minutes later the dispatcher called and said his driver couldn't find us then I told him his driver was here said he didn't have chains for his tires tried to push us out then left. Then a few more minutes later Kevin called back and said his driver had to go buy a rope and would be back in 1-2 hours. then about 45 mins later a different person called and said the driver still needed to go buy this rope and some straps to safely be able to pull out my vehicle and that was going to take 4-5 more hours before he could get back to me. In the end my kind hearted neighbors pulled me out of the ditch and saved me over $400 dollars. I will never use or recommend this company ever again lesson learned!

Wonderful customer service. Called and scheduled. They arrived and were top notch. Would highly…read morerecommend. Very professional company.

Patric was a big help and has wonderful service. I had to get my vehicle towed to Dallas and his…read moreprices are the best in the DWF area. I highly recommend to use BEST DEAL TOWING.

I am so thankful for Happy Jacks! The owner Henry is the nicest man and a Godsend for us. We were…read moretraveling 35 from a Mckinney to Waco for a friend's birthday party. We heard a thud and then got the warning that our tire was low. I did a quick Google search and found the only place open in Waxahachie. Henry the owner reassured us he was open. When we got there he didn't have any tires that fit our vehicle. He gave the tire a quick plug to get us to Waco. We will forever be great full to a Henry for getting us back on the road. I highly recommend Happy Jack to all travelers. He also services 18 wheelers.

All I can say is THANK YOU Happy Jack! Although the call went into voicemail, he called back in a…read moreminute and 20 mins later I was back on the road. Happy Jack has helping motorist with flats down to art. My feeble jack bent over with the semi trucks wind and my SUV was on my axle. What a life saver!

Driver was very honest with pricing and took very good care of when hauling my truck definitely…read morewould recommend

Such good service!! 100% recommended! Charles is very friendly and very careful with your car also…read moreHe answers your call immediately and arrives on time.

they reached me in less than 20 minute, tower was friendly , the price was reasonable.read more

Poor service, unprofessional, disrespectful Male dispatch mgr. 6 hours wait w/NO service provided,…read moreunethical business practice. Context of incident dated July 2nd, 2026. Allstate assigned my tow request placed 7/2/2026 @10:35am CST, to TP Wrecker Service (AKA: Tow Pro Wrecker service phone number 972-938-3221). Pick up of vehicle located at CO-PART located 1701 E Belt Line Rd Wilmer, TX, is 21 miles from tow Pro Wrecker. By 11:20 am CST, I was on the phone with TP wrecker paying my out-of-pocket portion of $104.17 which was in addition to the$120.00 that Allstate was paying via PO#1061594085. The vehicle needed to be picked up prior to 4pm as Co-Part closes at 4:30pm. I followed up with TP wrecker service a total of 5 times from 11:20am all the way to 4pm to asked on arrival time & assigned driver. Every time I spoke to a different lady dispatcher which would say that they did not have an assigned driver, and that they understood timeline. I also advise on every follow up call that there is a per diem cost from Co-Part if it was not picked up by end of day July 2nd. Driver was not assigned until 4pm, arrived at closed location at 4:41pm, car was NOT picked up. What makes this egregious, is that today July 3rd I called requesting to speak to dispatch mgr. a male got on phone extremely unprofessional & condescending. When I asked for his name, he said while on loudspeaker," my name is none of your F***king business!" and hung up on me. I called back and asked for my refund on portion I paid out of pocket, response was "you'll get it sometime within a few days and hung up! Co-Part is closed due to holiday; I will incur per day cost. They took my copay & Allstate payment. Was treated horribly, 6 hours wait w/NO service rendered, is unacceptable. Not ethical way of doing business, unacceptable wait time, not a way to treat customers and cheat system. I hope that registered owner Danny Girard wasn't the rude male on the phone. Notification to Allstate has been done.

I highly recommend Campbell's Mobile Mechanics!! My car wouldn't start and I was looking for…read moresomeone to come and diagnose the issue same day, if possible. Mike was at my apartment within a few hours and was able to determine it was my car battery and got me up and running. I am so grateful for his services and definitely recommend him to anyone needing a mechanic! Thank you so much!

Fast reliable service at a decent price. Mr Campbell did not give up until he found the problem &…read moregot my vehicle started again