After one phone call, Kuhn showed up to get rid of a bald faced hornet nest. Within 10 minutes the…read morenest was gone. Great service and price. Would definitely use them again.

They are quick to respond and are very professional. They did their homework before they came out…read moreand explained what they could and couldn't do.

John is so helpful, honest, punctual, and professional. After our first service we knew that he'd…read morebe our guy while we live in the area. His pricing is more than reasonable; to the point that I believe he should be charging more. Every pest/rodent control service has been thoroughly explained and handled. We have signed up for his routine inspections and he offered another discount! I would definitely recommend to friends and family.

Excellent Service; Very Knowledgeable;…read more Great Communications And Impressive Follow-thru We use yelp and several other online services to identify and use top rated providers nationwide and while they have not all been to the quality their reviews implied - this provider and John (the owner) exceeded our expectations We had an issue we had never encounter in over 20 years with the property and wanted it investigated, addressed and eliminated asap and that's what these folks did I reached out at 7am; they contacted me within an hour; scheduled the inspection asap and took care of the problem in no time and Followed-thru as promised a couple of weeks later to make sure all was in order. If you need pest control services, these folks were no BS and real in their service and commitment. Will definitely use them again.

I strongly recommend staying away from Orkin…read more The Customer Service Specialist I dealt with was dishonest and cannot be trusted. Information was misrepresented, promises were made and not honored, and when questioned, the story changed. That alone is enough reason to look elsewhere. The exterminators were just as problematic. They were pushy, intrusive, and did not respect boundaries once on the property. Their approach felt aggressive rather than professional, and I was made uncomfortable by how forceful they were about access and services. This company does not respect customers, does not communicate honestly, and creates more frustration than solutions. There are far better pest control options in Carroll County that operate with integrity and basic respect.

Great services until they get paid. We called them to discuss sounds we heard in the wall. They…read morepromptly came out and suggested we redo the insulation in our attic. They informed us that their insulation had boric acid in it to prevent bugs from coming into the house. We signed the contract, and we were told someone would call us the day before to let us know what time someone would come the next day. We were never called. Instead, a team showed up and had no idea that we purchased additional items besides the insulation. Due to a language barrier, it was hard to communicate with the workers. I had to hunt down the gentleman we signed the contract with, who in turn had to hunt down the manager. After all that was sorted out, the manager never came on site as we were told to inspect the work. Since that day, we have reached out several times to get someone from the team to come out and inspect the work no one has reponseded, including the manager Gavin. I still see stink bugs coming in from the attic along with lady bugs. It does not seem the boric acid is doing anything. This was a horrible experience. Customer service is awful after they get your money

Orrin is the absolute worst company. I discontinued my service in August when I scheduled service…read moreappointment and no one showed up. I spoke to my technician's supervisor and learned that Karen had not been doing her job at all. She was supposed to be spraying indoors and outdoors each time she came. She only sprayed once in a year. I discontinued my service immediately as it was worthless. Today, five months later, Karen calls to tell me my credit card has been declined!!! How dare they think I should pay them when I clearly discontinued service in July!! I tried to call back to speak to a supervisor, but of course, no answer or answering machine. This company is a fraud, stay away from them.

Waste of money! Been trying to cancel for months and they keep charging me. DO NOT trust this…read morecompany!!!

Seth was excellent! He's a great addition to the Pest Czar team. He did a very thorough check of…read moreall bait traps, even finding one that we had forgotten about. He helped identify possible entry points for mice on the exterior wall and plugged them. Seth is knowledgeable, professional, and friendly. Highest recommendation!!

Fast, responsive. German cockroaches not seen after the 3rd visit. No new mouse spoor after the 2nd…read morevisit. Well done

When I called Aaron and told him I had a dead animal somewhere in my walls and that it smelled like…read moredeath in my house, he was super responsive and came right out. He checked literally everywhere. He explained all the signs of different kinds of pests, and didn't see an obvious infestation. He was dogged and eventually found the source. It was not pests, it was something dumb we did that I'm too embarrassed to explain. He was great, and I will not be taking questions at this time lol.

Excellent job and easy to work with. Aaron and team did a great job and follow on services.read more

Terrible service by lazy people who barely do the bare minimum and expect you to keep paying. DO…read moreNOT USE THIS SERVICE!!! I cancelled my service and was still charged the next month.

Shahid is ABSOLUTELY Amazing!!!!! Very friendly and always gives such amazing customer…read moreservice!!!!! He talked me through the process of exterminating the inside and outside of my house. Showed me every thing he did to keep my home safe from bugs and rodents.

We found a yellow jacket nest inside the wall after I noticed a soft spot in the drywall and opened…read moreit up a little. Once I could see the nest, I taped the area back up and reached out. Eddie was quick to respond, told me to keep the room closed off until they got there, and was clear about the pricing upfront. He showed up within the window he gave me, got the nest removed quickly, treated the area inside and outside, and left the work area clean. He also gave me some good guidance on what to watch for afterward. Overall, really easy to work with, good communication, no surprises, and the job was done quickly. I'd definitely call Eddie again.

Eddie provided an upfront quote and came on the same day. He worked quickly and clearly…read morecommunicated the pricing and process. He was knowledgeable and professional. He treated my home for a Yellowjacket infestation on my gutter/soffit. He said he would retreat if the issue perisists within 45 days. I am glad I found him on Yelp and am satisfied with the service.