If you value your time, your hair and money, DO NOT GO TO THIS SALON!!
This Salon is mediocre at best, and based off of my horrible experience yesterday, they simply are incompetent and have no concept of professionalism when it comes to RESPECTING your appointment time.
I've actually been to this salon twice before. The first time I went in, I met with the owner, Ayten, for a simple wash and trim. She talked my ears off about "black hair" and how to take care for it, which I get but she just took it too far. Now mind you she's a European woman who has an affinity for black natural hair. Okay, cool. But I don't need you lecturing me as if you're the first white person who have discovered healthy hair care for black women. Thanks lady, but you're not the first nor are you the best. The only reason I didn't walk out of her salon then is because I desperately needed a good wash and trim, and so I sucked it up and let the black hair care priestess lecture me while doing my hair. My trim was pretty decent, so I decided to come back a second time for a weave cut, but my weave was cut by one of her other stylist who did a pretty good job.
Now let us fast forward to yesterday:
I scheduled this appointment 3 weeks ago for a simple wash and trim. My appointment was scheduled at 12pm. I arrived at 11:50am as I wanted to arrive on time, and not a minute later, as I value and respect my hair stylist's time. I wish I could say that this hair salon value and respect their customers' time as well, but they DON'T. When I arrived no one greeted me, which was fine as each stylist had a client in his/her chair; however, it would have been nice if someone - anyone - would at the very least make eye contact with me and simply say that someone would be with me shortly. After sitting there for a good 10 to 15 minutes, one of the stylists, Beatrice, looked back at me and asked me for my name. After she realized that I was her 12pm appointment, she informed me that she would be with me shortly. Now here's my concern: she was JUST starting on someone else's hair - and we're not talking about a quick flat iron or a trim. Nope! She was installing a full crochet weave into this client's hair. Everything in me wanted to leave, but I made the silly mistake in thinking that she, supposed professional, would honor my appointment time and would promptly deliver the services I requested and discussed over the phone 3 weeks ago and AGAIN with her when she took me over to the shampoo chair to wash my hair. Nope, of course not. It was wishful thinking on my end, and I would greatly pay for it.
After she washed my hair, she placed me under the dryer for 30 minutes for a deep conditioner treatment. I suppose she thought that by some miracle, she would be able to install a full weave into this client's hair before my dryer went off. Clearly not the case. So after the dryer goes off, I wait another 30 minutes before she sends the shampoo girl over to wash the conditioner out of my hair. While I'm patiently waiting, she's talking it up with her client and the owner, Ayten, who can clearly tell that I'm growing impatient but does absolutely nothing and continues to talk on and on about the origins of her German last name. So after another half an hour, Beatrice has her shampoo girl blow-dry my hair. Mind you I've been there for 2 hours and I'm just now getting my hair blow-dry? Unbelievable! She finally makes her way to me (keep in mind that she's still installing this other client's crochet weave), and begins to flat iron my hair. But wait for it - she has the nerve to ask me for the FOURTH TIME if I want a trim. I say yes I do, then she turns to the owner, Ayten, and asked her if she could do my trim as apparently Beatrice does not know how, I suppose. Like, are you for real right now?! What a waste of time! Mind you, when she asked Ayten if she could do my trim it was going on 3pm AND she too had a client in her seat whose hair she was JUST starting on. So that meant that I would have to wait another 2 to 3 hours for a trim?! No way.I decided to pay and leave.
Total cost for my pain and trouble, you ask? $65.00 for a horrible wash, no trim hairstyle. As I quickly exited out, Ayten ( the black hair care priestess) mockingly called out "have a good day" - seriously?! I'm the paying customer and yet you're giving me attitude? Really?! I did my part and arrived to my appointment early and yet I'm treated as if I did something wrong? Wow.
Good people, please save your money and avoid going to this place. This hair salon is overhyped by people who are in awe of some European lady who is willing to finger black hair and hire incompetent hairstylists with little experience who have no concept of honoring their clients' time. Go to this salon if you want to waste your money and time for sub par services. The only good thing they have going is the music. read more