I requested a Home Camera Security System installation. I did NOT want an Internet Security System, but that is what I got. I believe AZ CCTV hired an Independent Installer because I am out of the area they generally service. Although I already had cameras, the installer, who by the way did a very good job with the wiring, talked me into buying the cameras HE feels are best, so I sent the cameras back that I had already purchased. I bought the camera set, 2 (16 total) of them, and when they arrived he came back and installed. There was a problem right after the installation with the cameras so the installer back one time. Since then I have had problems and questions. I called AZ CCTV and was told because I did NOT buy the cameras from them they could not help me. By the way it has been maybe 3 months since I had the cameras installed. I wanted to be sure I had cameras on my premises, outside and inside before going on vacation. I have 16 cameras, 2 sets of 8. When I arrived home from my vacation, just as I was afraid, my home had been vandalized, the top monitor was black with some error message toward the top. The bottom monitor had a few pictures, but not all. Each monitor is supposed to have 8 pictures. When I played back the recordings, there were many screens that were completely black, (imagine THAT!) so they were NO HELP. I spent a lot of money for the installation, cameras & monitors. I feel like I just flushed a LOT OF MONEY down the toilet. I tried to call & text the fellow who did the installation to help me restore the monitors, but naturally, he never returned my calls. IF I was going to purchase different cameras, I wish It had been made clear about AZ CCTV ONLY helping with any problems IF I bought THEIR Cameras. I wish the installer, if he was going to talk me into different cameras, had suggested I buy cameras from AZ CCTV so I would have help, if needed. Tech Support etc. Because this system uses the Internet it doesn't work for my home. The Robbers, who are very slick, use something like an Internet Jammer, so the 16 cameras and 2 "Brain" black boxes and monitors are NOTHING to them, just a slight inconvenience. THIS is why I wanted NOT an Internet based system. Change my locks you are probably thinking? I had them rekeyed twice in June. About $800, each time. Nothing keeps them out. Locks do NOT seem to be a problem. They know when I am not home, they have come in many times and are stealing me blind! I have called the police several times, but not every time because all they do is take a report. I even thought to put a camera in a place with a clear view of my BIG Westchester GUN & Rifle safe, that camera along with most of the other cameras had been disabled. The time before last they managed to open THE SAFE! And cleaned me out of all of my exquisite jewelry, guns, and important papers and so much more! Things I spent a lifetime acquiring. Very Sentimental and some things very valuable. I called the police, and even waited until the police were here to open the safe...I had a feeling it also had been robbed, and it had. Again, the police took a report. The police were here yesterday to take a report. They strongly suggested I get the alarm going, to call the alarm company to have the repair done. I had to laugh. I told them I had called and texted and e-mailed so many times since the very beginning of June, if not before. All I have ever gotten is empty promises. They even had the nerve to e-mail a bill to me! I told them if and when my alarm is working I will pay. The last 3 months I paid for the alarm, even though it has NOT been working! Now that almost everything of value, sentimental and monetary has been taken, I feel I still cannot leave my home. I should have started staying home to guard it months ago! And by the way, I have an alarm system, it IS cellular based, I have called and texted the company I am with to ask for a simple repair since towards the end of MAY. I tried to repair it myself but I think it needs a new contact. I wish I knew where to buy one or could find another Alarm company that services my area. The couple who own the Alarm business live less than 4 miles away! For a little while I could set it on BY-Pass, but that has not been working, so I have NOT been able to set the alarm for a long time. In calling the camera manufacturer they told me they could help me do a Factory reset, I feel STUCK because although I mentioned up front I did NOT want an Internet System, that is what I ended up with. I should have made sure that was on the paperwork before the installer showed up. He may NOT have been made aware. I would have changed Alarm companies long ago but I cannot find one that services my area, I am new to this small town. Only 2 others that I have had previously over the years, and the experiences were SO HORRIBLE that I would NEVER USE THEM AGAIN. Sorry this is SO LONG! read more

Joe from AZ CCTV responded promptly to my request for assistance. I found Joe to be honest and reliable, and would highly recommend Joe/AZ CCTV & Security! read more

Dave is awesome! Very knowledgeable and will bend over backwards to help you achieve your goals with your security system. Very forgiving, and very very understanding. Thank you for your help, Dave ! You made it worth the money!!! read more

AZ CCTV & Security did a great job and I would highly recommend them. Dave was great to work with for the estimate and project plan of a complete upgrade to my old camera system. Sergio and his assistant did a great job with the install. Thank you AZ CCTV & Security. read more

I found AZ CCTV recommended by my peers on the NextDoor App.   Thank goodness!  What a pleasant experience working with Chris and John.  Very knowledgeable, friendly and professional.  Initial on site meeting was to preview home and get a feel for our desired scope.  They came up with better recommendations to meet our needs.  We are thrilled with the products, the install is very tidy and professional (no unsightly wiring). HOA approved install and our neighbors are already asking for their contact info. Highly recommend AZ CCTV!  Huge shout out to Chris and John.  Thank you guys for making this process so easy for us. read more

These guys nailed it for us on our home security camera system. Works great as expected and I appreciate these guys taking pride in their work, it shows. Super clean install on my complex multi level roof read more

I got quoted for a full camera system from several companies but picked AZCCTV based on reviews. I had all companies quote the exact same camera system install, and azcctv came in $2000 higher than the next company, absolutely insane. I mentioned this to the person who gave me the estimate and, without any pushback at all, drops the price $1700. So he obviously knew they were scamming on the price, and they just hope someone approves it. I also picked this company because the guy who came out to give the quote was very knowledgeable, I asked specifically if he would be doing the install job and he assured me he would personally be an installer. Well, install day came, and he wasn't part of the crew, I asked the lead installer about that, and he said the estimator never does installs, which means he lied to me. I was told 2 day install time, and it took 3 days. The first day they were scheduled to come at 8am, installers showed up at 11am and walked the property, made a Home Depot run, and lunch run so they didn't start actually working until 1pm. Only worked until 4pm, so 3 hours of work day 1. They said 6am start next day. The installers helper showed up at 6am, but the lead installer wouldn't answer any phone calls and didn't show up until 9:30am. The installer helper had zero tools or ladders, so from 6am to 9am, I had to help him run the camera cables and let him use my drill, hole saw, and tools. What's the point of me paying a company for installation if they have to use me or my tools. They said 6am for the 3rd install day, installer helper showed up at 6am but waited in his car until 7:30am and left, because the lead installer was a no show again. Then both installers returned at 9am. When running the camera cables to the inside, they made a large hole in the drywall by mistake and never even offered to patch the drywall, also leaving the mess of drywall dust and small cut wire ends everywhere. They also left all the cut wire ends around the exterior of the house at each camera location. After the installation, I noticed that my memory storage was 4TB less than the quote said. When I asked the estimator about it, he claims that was how he was able to lower the original price $1700, but I said that was never mentioned and showed him on the approved estimate, it showed the proper memory storage. So I felt like they tried to scam me again and hoped I never noticed. Then, weeks later, I had an issue with a camera, and it took 3 months of constantly contacting them to get a tech to come look at the system. Terrible company, zero customer service, terrible quality of work, no communication. read more

AZ CCTV & Security - Security Systems Near Me - Scottsdale, Arizona

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AZ CCTV & Security did a great job and I would highly recommend to anyone. Tom and his crew Chris and David are wonderful. Chris took the lead on our project and his knowledge and attention to detail is second to none. We now feel our business is protected. Money well spent along with peace of mind. Thank you again. read more

Great experience with AZ CCTV! The owner Tom recognized our need for increased security and better cameras. He personally came to inspect the house and see where we needed the most help. Frank and Dimitri came for the instal just a couple days later and were prompt, quick, friendly, and profession. The cameras work great and are excellent quality. We can't thank you enough! read more

Amazing service! Knowledgeable technicians and honest company. Would recommend to family and friends. Any glitch was taken seriously and fixed as soon as possible. Pricing was comparable to others and felt very fair. Would recommend to family members and friends without hesitation. read more

Great security company! Listened to what I was wanting and was envisioning. Provided great feedback and designed a plan to suit my business with proper security coverage. 10/10 recommend. Tom Mazor and his staff are great and very knowledgeable. Look forward to using them on more of my buildings. Thank you for securing Canyon Building & Design. read more