They did a great job. Timing was a little later than expected but they were efficient and wrapped…read moreit up quickly.

John could not have been friendlier, more knowledgeable, and more professional. I recommend his…read morecompany without any reservation.

Highly recommended for all of your tile and grout needs!…read more The owner Josh came by our house to evaluate and give us an estimate for our granite counters and shower. It definitely needed some help from all the hard water damage over the past 2 years. He was very punctual and even specially ordered this paste to fill a gap by our shower wall. Adrian and both his assistants did an amazing job refining the granite and re-grouting. When the job was completed, it looked so clean, shiny and smooth! Adrian is extremely thorough and even told me where to get the best cleaner to maintain these surfaces long-term. They really went above and beyond what I had expected. We will definitely use them again for all our future tile and grout needs!

We have a one and half year old house with a lot of tile. Needed the grout seal and tile cleaned…read more The grout had never been sealed due to it being a new build and warranty saying don't seal for the first year. The Grout was Driving the wife nuts I called and texted pics to Josh at Desert Tile and Grout Care. Best call I ever made. Josh came out put an estimate together which after calling other companies was very fair. After talking to my wife and I to schedule a day, we found out not surprisingly they were book out a few weeks . Josh found out the wife had family flying in to visit with us for a few weeks. Josh went over his schedule and somehow found a Friday they could do it prior to the family visiting. The workers came out laid down a few grout color Samples. My wife picked the one she wanted and they went to work. The job got done in one day And came out perfect Thanks to all of you! Ken and Julie Carson Laveen AZ (Happy Wife Happy Life)

We had a great experience with Owo when he came to clean and repair our grout throughout our house…read more The job ended up being a much larger job than anticipated because the previous owners had put a coating on the tiles that Owo had to get off before he could do his work. We also had voids under the tile which he did his best to fill. He went above and beyond and worked so hard to get our job done as fast as he could and it looked fabulous! Thank you Owo!! Also, great pricing!!

I hired Owo to clean and seal the grout at a house we have by ASU. It was rented out to college…read morestudents so to say the grout was in rough shape is an understatement. At first I was a little shocked at the price but I didn't realize the amount of work that went into it. The cleaning is only a small portion of the cost. Its the sealing (and re-staining the grout) that costs so much because its a very manual process on your hands and knees applying the stain/sealant. Owo was there from about 10 AM to 6 PM. He did an AMAZING job. The grout and tile has gone back in time and now looks brand new again. Its pricey, but worth it. If your tile/grout looks really dirty, its really not worth just cleaning it. The grout has to be re-stained and sealed to bring it back to looking new again. See attached before and after pics. I would definitely recommend Owo and Groutsmith.

Answered the phone when scheduling. Showed up at the prescribed time and day. Very professional…read moreand reasonably priced services. Would definitely use tehm again.

Wonderful company! I needed my whole home taken care of and needed it quoted pretty quickly. Cade…read morehimself reached out and quoted me fast. Out of the 3 companies I've used for my carpet & tile I can honestly say that Cades team has done the best and most thorough job. Cade made sure to reach out after the project and see how everything went. 10/10 all throughout the process. Will definitely use them again and would recommend to anyone!

The slate floors came out great. Not much more to add. Very pleased with how the floors came out…read more Thank You Juan ...

The grout was starting to get real bad. I was afraid the tiles would start breaking. We asked to…read moresee if they could help. They did a clean and grout restoration. Looks like new! Absolutely did an amazing job.

Bryan was on time, kind, friendly, and provided excellent service. Carpets smell fresh and look…read morebeautiful!

My husband hired this company based on how soon they could come out. The person who came out to…read moreclean was there for a whole hour and 15 minutes. The next day we went to the house to check the carpets and the carpets were slightly crunchy if that makes sense and there was still a stain where the bed outline was nothing crazy just everyday wear which should be able to be cleaned. My husband reached out to the owner to let him know about them being crunchy and the stain from everyday wear next to where the bed was still there. Immediately the owner responded by defending himself and his work then moved on to blaming us using past carpet cleaners and finally offered to come back out saying the stain in the outline where the bed was just wouldn't come out. We left it at that and didn't bother responding because we realized we made a huge mistake going with this company! We ended up hiring a reputable carpet cleaning company and our carpets are as soft as when we first bought the house, oh and the stain where our bed was is now completely gone! So I would definitely not recommend this company!

What a Great Project from Ron and Connie Martin, Owners of Grout Lines USA. So very Professional,…read moreHonest and most of all a True Expert at what he does. His quality of workmanship is so far Superior to what most contractors are today. From my first contact with Connie to meeting with Ron for an estimate to the completion of the project and then the Clean Up. It was a True Pleasure to work with a Professional Contractor that knows what he's doing and then Does It. Ron did Everything he said he was going to do and the Quality of his workmanship was exactly what he said. They placed plastic runners on my floors so not to get them dirty. They cleaned up after the end of each day. Ron is so Honest I left my front door unlocked the first day because I couldn't be there when they arrived. I also left them on another day when I went to a Doctor's Appointment. We started out as one project in my Primary Bathroom Shower. I thought there was mold growing on the grout and caulking. It turned out not to be, it was just poor workmanship and quality of materials. My house is about 2 years old and I Never expected to have these issues. Ron shared with me what he would do to correct the problems and how he was going to do it. I asked him for an idea of what this was going to cost and he said he would provide a written estimate in a few minutes. When he showed me the estimate I was very impressed because I thought it was going to be quite a bit more money. At this point I said let's go look at my other 2 bathrooms and see what they look like. Sure enough they were very similar, only not as bad because they're very rarely used. I asked to get a quote on doing them also. I usually get 3 quotes before I make a decision. At this point I felt the price was very fair and I felt very Confident that Ron was going to do Exactly what he said. I gave him the project right then and there. The first day they were working and we were talking about the terrible workmanship in my house so I showed him the terrible caulk job around all 3 of the toilets. And from there I showed him my Kitchen Counters where some of the caulking came loose. He showed me where there was never any caulk ever applied. He again gave me 2 more quotes for me to consider. I said let's just take care of all of it so I don't have to think about it going forward. The complete project was done on time and Better than I had imagined. The real surprise was when they were completely finished they did a Clean Up Job that I couldn't even tell they were there. If anyone needs Caulking and Grout Work save your time calling several contractors out to give you prices. I would Only work with Ron from Grout Lines USA in the future. I almost forgot to share that Ron shared with me how to clean my Floors, Tiles and Countertops going forward. He also shared with me what products to use and how to use them. He's A True Professional.

The quality of the work was great and professional. I would highly recommend them. They showed up…read moreon time and did a great job cleaning up after themselves.

To the Coconuts Cleaning Team, I wanted to recognize Cody…read morefor the exceptional service he provided. Not only did he do a phenomenal job, but he was also personable, professional, and made us feel comfortable from the moment he arrived. In a time when great customer service seems harder to find, Cody reminded us that there are still people who truly value hard work, integrity, and treating customers the right way. He is a tremendous asset to your team and represents your company exceptionally well. We recently paused our membership due to a family member's illness, but after the experience we had with Cody today, we'll absolutely be reaching out in the near future to reactivate it. Employees like him are exactly why customers stay loyal. Please pass along our sincere thanks and appreciation to Cody. He made a lasting impression, and we're grateful for the outstanding service

First off I want to give credit that the two technicians that came into my home were very polite…read moreand professional when they were speaking to me. The customer care/routing managers I spoke with over the phone all very polite. However I would never use this company again nor would I recommend them to anyone. I was quoted $300 to clean two area rugs. I had a giftcard that covered the amount. The technician that came into my home took maybe 10 minutes to clean both rugs and complimented on how clean they already were. He left and that evening my dining area rug had brown dirt spots running down about 1/4 of the rug. My rug was cleaner and white BEFORE he got there. The next day the company called and asked how my service went I explained that my white rug is now brown and they quickly wanted to make it right. I sent them pics and they got me in the schedule the next day. Great right?! I was impressed. My appt was scheduled the next day between 10 and 12. By 11:45am I called and they informed me the tech was finished and on their way. 30 minutes later I called again and they informed me now that he was "finishing up in Chandler and is on his way." I'm like you said he was on his way 30 min ago so is he or is he not? They put me through to the routing manager and he said he's on his way. I asked did you speak to them because no one has called or texted that they are on the way. You said 30 min ago he was finished and on his way but now it's "he's finishing up in Chandler?" I'm in east Gilbert. He said I'll call him now and get an ETA. Great thank you. Gets back on the phone and now he's coming from Mesa? Like what the heck?! You said he was in Chandler and now it's Mesa? Routing manager says my appt is being bounced around different techs. I have never heard of that? It's almost like if I hadn't called no one was going to show up because literally no one showed up until I called twice. It's now 12:45pm. Tech shows up-again super nice young man. Spent maybe 8-10 minutes on the rug focused on one specific area. That area is clean now and white again but he neglected the other 1/2 of that strip that was still brown. Ugh. I will never use this company again. And I'd encourage anyone thinking about using them to run! They will ruin your carpets and leave jobs 1/2 finished with brown dirt splotches all over. If I'm gifted a gift card again it's going in the trash.

I had some grout work done in our shower. Tony took good care of us. Price was very reasonable…read more I would recommend them to anyone.

The Grout Doctor's Bob and Marsha went out of their way to work me into their tight schedule before…read morethe 2000 Christmas holiday. I needed some cracks regrouted in the master and guest bathroom showers before we placed the house on the Gilbert market for sale. They gave me a fair bid and when they came out the following week to do the work, the result was fantastic. They are kind and down-to-earth and used quality products to complete the work. I can't thank them enough and I know that if you use them for your grouting needs, you will be satisfied as well.

Excellent work. Tile floors were terrible looking over time after I used Rejuvenate wax on them…read more Always looked scuffed and dirty. Nothing I used to clean them worked. After Vickman Flooring came and removed all the residual wax, they look brand new. Also had 3 rooms of carpets cleaned and they look great. Great communication, arrived on time, used corner guards on all baseboards. Highly recommend them.

They did a wonderful job on old stains and carpet that hadn't been cleaned in years. I will…read morecertainly use them again.