We had a free standing pergola installed. Everything from the quote to final clean up was done on…read moreschedule. Eli was very kind and explained our options. Mike our builder/installer was incredible. On time, friendly, very talented and skilled in his craft. The pergola was built in our backyard. Afterwards everything was cleaned up. It was a bit more in price than we expected, but the quality far exceeded our expectations so definitely worth every penny.

Eli arrived on time to provide a quote for our patio covering. He was professional and friendly…read more After some thought, we decided not to move forward at this time. If we revisit the idea in the future, Chillax Patios might be on our list to consider.

Needed gutter work done for our entry way that floods every rain. They came out and gave a…read moreconsistent quote compared to theirs and did well to explain the process and help pick colors that would match. They were scheduled out a few weeks and explained this during the quote process to set expectations. Follow up between contract and service was quick and easy via email and straight to the point. Day of work was quick and easy. The crew was very friendly and explained the process time frame and when questions about how I wanted specific items to look they quickly asked. I was very happy with the overall process and experience from start to end! Real test is on the next rain we get but with a very long warrantee don't expect issues.

Installed a new gutter on the back patio. Reasonably priced, timely service and cleaned up the…read morejobsite when done.

My with Royal Covers was positive from beginning to end. I…read morenever felt rushed or pressured to buy. I met with Peter who came to my house, gave me an estimate, and helped me figure out what sort of cover I wanted. He also helped me easily arrange financing for the project through a se one party. Jonathan worked with me to find a day for installation. And my install team, led by Preston with the help of Chris and Tim, were top notch: polite, professional, and easy-going. What most important? I love my 15'x17' lattice pergola! I highly recommend Royal Covers.

No! Outdated representatives ...did not seem on top of ordinances. Permits or measuring for…read moreprices. This company needs to update their sales into this century!

We had a custom alumiwood pergola installed in our back patio area. The guy was very helpful with…read morerecommendations for color and appropriate size for our patio/yard. Very happy with the price, quality, and the outcome! I would say the only area for improvement would be if someone looked at the HOA paperwork or gave more measurements with consideration to what the HOA would need. We had to measure a few more things for the HOA to approve.

If I could leave at zero I would. My parents had previous work done on their awning in 2021. I…read morecalled them to repair it 2 weeks ago. I called several times and they never answered. I left several messages they never called back. I called again days later & they answered. They had someone go out and give me an estimate and I was told they could get to it on a certain day, that day came and went with no phone call. I called the following day to find out when they were going to get out for the repair. The woman who answered the phone said she had no idea. NO IDEA? What? There is no communication between the front, the workers and the customer, whatsoever. A little back story, when they had previously worked on my parents awning, they put in the wrong size of screws. So it had been going on for years, screws falling out but my Dad would just screw them back in. They would work their way out again, which was a constant thing but it had been too long since they did the work for my Dad to bring it to their attention. (I didnt live in AZ in 2021 so I had no idea this was happening almost weekly). When they came to do an estimate, they admitted that they put in the wrong size screws 5 years earlier. Now it's time for them to do the actual work.And then they don't show up, then they say it's going to be a another week before they can get to it. I wasnt happy about that but was going to take that appointment anyway, he interrupted and said " you know what, to make it easier on everybody I suggest you go find someone else"! They didn't want to deal with my issue and that they're really not making any money off of my small job, just go somewhere else. In the meantime, its been 2 weeks of waiting for them to show up, now I have to start the whole process over. Needless to say, I was shocked that a company would tell me to go somewhere else because they didn't make enough money on my job or want to deal with the situation, but in midsentence of trying to respond, he hung up on me! Mesa Awning does not stand behind their work. Word-of-mouth can be the best advertising and/or the worst advertising. I would never go to this company ever again and I will tell everyone I know not to use Mesa Awning. I looked at some other reviews and apparently the communication hasn't gotten better in 5 years. Also they dont clean up after themselves which is a big turn-off for anyone. Do yourself a favor and go elsewhere for your awning needs!

All Pro Shade Concepts is the epidemy of what a company should be! Every single person who we have…read morehad the immense pleasure of working with from scheduling to installation are absolute gems! I have never in my life experienced such amazing customer service! Not to mention that the product is top of the line! FAR SUPERIOR than the other companies products I had come out. Thank you Eric, Ben, Ray, Nora and EVERYONE else who worked on our project! You're the BEST! Don't waste your time looking at any other shade company, call All Pro Shade Concepts! Ya, I know, that last line sounded like a commercial, but I'm serious! You will not regret it!

Quality, great customer service, and I love the custom look! You won't go wrong with this company!read more

I had to shades put on my home. Both do just what I wanted them to do. What more can one asked…read morefor. shademasters listen very well and do just what you ask for. I will call again if i need more shade

Excellent Sales, Poor Workmanship, Ignored by the Company…read more I found AZ Shade Masters at a recent home show and was impressed with their presentation, product, and information about pergola options. I obtained bids from four firms and AZ Shade Masters provided a detailed and competitive bid for my planned 4K Aluminum pergola. Unfortunately, the installation is where things went sideways, and AZ Shade Masters ignored my concerns: 1. White caulk on the roof is visible from ground level - The installer advised "I" can fix this by painting the caulk with matching spray paint, but it may take several coats. 2. Closer inspection with a ladder revealed caulk haphazardly applied with drips left wherever they fell. 3. Frame beams were cut too short, and gaps are filled with wide beads of painted caulk. 4. Metal shavings were left in the rain gutter along with a metal scrap cut to allow water drainage. 5. Gussets of unequal length were accidentally installed requiring the correctly sized shorter gusset to be replaced to match the longer to avoid leaving exposed holes in the posts. The installers had the design plan in hand but suggested they could install my pergola however I wanted. I stressed several times they should follow the plan and was forced to correct them when they attempted to deviate (for example: eliminating gussets when they were to be included and sloping the frame beams instead of installing them level). One even suggested I was "OCD" for insisting they follow the plan. (I DID accept one of their suggestions and shortened the pergola height by six inches which was a solid recommendation). After discovering the caulk issues, I texted photos to both my salesman and the company manager. I also left voicemails and a message with the showroom. I connected with the salesman who advised some aspects of the caulking are "normal" but not all and he deferred to his manager for any remediation. I have heard nothing since from AZ Shade Masters. While the crew was personable, installation quality leaves much to be desired (the photos speak for themselves). I should note the installers have the customer sign a form that there are no concerns after installation is complete. I signed as I was largely satisfied and the pergola looks good at first glance, but closer inspection reveals issues not apparent from ground level. These issues combined with the lack of response from the company prevent me from recommending AZ Shade Masters.

The best compliment to any business is being a repeat customer - I'd be happy to have Greenheart…read morePergolas work on my house any time! We contracted Greenheart Landscapes for a large, complicated backyard project. One key piece was a patio cover extension over newly installed pavers. We are very pleased with the final results. Our patio basically doubled in size and now features recessed lighting, a stylish outdoor fan, and a TV, all ready for our next party. What I really appreciate about working with this team is that not only is their craftsmanship top quality, but they also come prepared with thoughtful recommendations and options that fit your lifestyle. It's also a benefit that they work closely with the landscape team, allowing them to better coordinate installation timelines and other aspects of the project seamlessly. During the project, we had our roof redone (poor timing on our part), which resulted in a lot of dirt and debris falling off the house. In spite of that, the Pergola team were absolute professionals, accommodating the roofing team and ensuring everything went smoothly. Thanks again to Irene, Dagney, Mike, and the whole team for being so communicative and responsive - helping to make our backyard come to life!

We had Greenheart Pergolas install a privacy wall and i t turned out great. We worked with Dagny…read moreand he's the NICEST guy. You're in a better mood 5 minutes after talking to him. We never felt pressured or rushed. They maintained a clean work area and everything was in perfect condition when they left. Pictures show post-installation as well as after we hung temporary vegetation while we train live vines up to the grates. We will definitely hire them again.

Great service, quick turnaround, and excellent work. Highly recommend and would contact again!read more

We needed to replace our old patio cover and make a few upgrades -- remove a pole, add recessed…read morelights, and go different design. We got several quotes, but Hektor immediately stood out. From the first meeting, he was on time, focused, and genuinely cared about finding the best solution for us. What really impressed us was that he never acted like a salesperson -- no pressure, no upselling, just honest advice and real expertise. Another thing that stood out is that Hektor was hands-on throughout the entire project. He did the work himself with the help of his team, but he was clearly the one leading and making sure every detail was done right. He even came back to go over details in person and worked with us so we could pay for materials with our credit card, which made things so much easier to manage. Even when Phoenix had an unusual week of rain, he stayed in touch to make sure our materials were safe. Once the weather cleared, he showed up right on time, suggested raising the patio height (which turned out to be the best decision ever), and coordinated the stucco work so everything looked seamless. The patio turned out beautiful, and he followed up afterward to make sure we were completely happy. If every contractor worked like Hektor -- professional, reliable, hands-on, and truly caring -- home projects would be stress-free. We couldn't recommend him more!