Azure Pool, and especially Rick Neff, is the way to go if you want to build your dream pool! Beautiful work, commitment to excellence through the whole process, great communication and not over priced. We could not be happier with the outcome read more

Azure Pools & Spas - Pool & Hot Tub Service Near Me - Palm Desert, California

I cannot say enough good things about this family run company. Renee was on site and making sure everything was done to perfection. She corrected anything she noticed ... things I would never have known about. We could not be happier with our pool and yard. If I could give 10 stars I would. Competent, friendly, on time and in budget!! read more

Azure Pools & Spas - Pool & Hot Tub Service Near Me - Palm Desert, California

The pool project was on time on budget and beautiful. I have built several pools and Azure was bt far the best.

Azure has been my pool contractor of choice for over a decade. Whether a remodel and service, there's no company better!

From inception to completion, we could not have had a better experience! Not only did Azure design the perfect pool for our space, they made sure it was cost effective. In addition, they are timely, responsive, and supportive with everything from troubleshooting to maintenance. read more

We highly recommend Azure Pools! Renee was so helpful and responsive throughout the entire process. We never had to worry about the work not being completed as Renee was constantly checking in and was monitoring the progress of each stage. We are so happy with how the pool turned out and are looking forward to our family enjoying it and making memories for so many years ahead. Azure pools truly provides quality work and quality customer service! Thank you again Renee! read more

Azure Pools & Spas - Pool & Hot Tub Service Near Me - Palm Desert, California

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With a project as important as a pool installation you want experience and great customer service. That's exactly what you get with Azure Pools! Our pool and spa are beautiful and designed well to suit our needs and the existing landscape. Rick and his crew completed the job quickly and were always ready and able to tackle obstacles along the way. In addition the cost was very reasonable. I would recommend Azure Pools without hesitation. read more

I had 6 different bids for my pool w no idea with what I was getting into. Rick came over and walked me through the entire process. His knowledge and expertise were well above anyone else's.. he helped me design the entire back yard. Provided me a state of art digital rendering of the project.. Here is the best part. The project came out even better than the rendering. I was shocked. Years later. Rick has helped me w other projects, and has done repairs on my pools when needed w out question.. (ex). Tiles over time will chip off, or a light goes out in the pool. The Azure team is quick to fix.. read more

We highly recommend Azure Pools!! From day 1, developed a site plan, and helped us with all the critical design decisions that have now turned our backyard into a beautiful oasis!! Azure provided status updates throughout the entire process. They stood by their quote, provided quality tradesmen, and professionally installed all the necessary equipment. We give Azure an A+ rating, and if we ever decide to move....... (Highly doubt it now), we'd definitely call and work with Azure again. Thank you!! J & G Shuster, Palm Springs, CA read more

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Azure Pools & Spa is a first class business that I as a general contractor would highly recommend to anybody. Their prices have always been very reasonable, and their attention to detail beyond anybody else's. They have always gone the extra mile for me when I have had to deal with any warranty issues with Pentair, which I appreciate. If you are thinking of having a pool built here in the desert, you cannot go wrong with Azure Pools ! read more

Working with Renee was very nice. She explained a lot about the pool and the process and was available and reliable. The pool turned out great and excited to start using it. She also designed a mockup of the pool and backyard and I used this for the landscaping design as well. read more

Had a 5 STAR experience with this company. I'm an extremely detailed and picky customer and Renee was one of THE best contractors I have ever worked with. I'm a Real Estate agent and have worked with many contractors thruout the years this company is on top of EVERYTHING! No mistakes ever made and my pool and spa turned out gorgeous I recommend them 100% you will not be disappointed. Thank you Renee and crew! read more

Love this place! Did a ladies spa day at Azure and we were not disappointed. First time visiting this hidden oasis, from the outside you wouldn't know that this place holds such hidden inner beauty. First, the inside is so nicely decorated and super clean, I noticed staff were always cleaning. Then the staff, so so nice and inviting. Shout out to Tony, he was fabulous and so kind! The cafe has great food and not overpriced like many other spas typically are. They serve delicious snacks, food and beverages. I even had to take some of their amazing pastries home to enjoy later. Then outside, you have a variety of pristine oasis to enjoy. From a large inviting swimming pool, several mineral baths, saunas and jacuzzi's both indoor and outdoor, and everything is nicely kept up. It was such a nice relaxing day. Looking forward to going back to this beautiful desert oasis. read more

After interviewing 3 pool/spa contractors and customers of each, we chose Azure Pools for our project. It involved demo-ing and filling our large existing, older design, in-ground, boulder surrounded spa and replacing it with a slightly smaller, raised spa with infinity edges and modern look. Using my wife's brother's spa as inspiration, Renee and her team at Azure worked with us every step of the way to deliver a spa that came out even better than we had envisioned. Very helpful was her use of "fly-over" graphics that allowed us to see and play with layout and design options before and during the process. That tool was especially helpful when we were doing final tile selection, to be able to see how different tile sizes and grout lines laid out. The finished project was very close to what we designed. The project was on-time and on-budget, acknowledging there were upgrades we chose to make along the way, but those certainly weren't surprises or bait-and-switch. Renee shared our attention to detail, which was implemented by her construction team, who always left the job site as clean as possible. Our HOA is (rightfully) very particular about following submitted plans and job site noise and cleanliness, and told us that they found Azure very easy to work with and were also very happy with how the project turned out. We highly recommend Azure. read more

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7/10/22: Azure and their contractors and overall business is one you cannot trust. There was lack of communication and politeness between me and Renee, who was the lady in charge for my pool. Damages caused while building the pool were not reimbursed and there is not even a manager to talk about for service recovery. When I asked them to take care of damages, I was told it is on the contract that they will not be liable for. Even when included in the contract,they did not finalize the setup of my pool to include the salt setup for our pumpans I was told because "we did not hire one of their people to take care of the pool". Recently, we noticed a couple of the tiles cracked and is still under warranty for them to fix it. 7/29/22: After having conversations with Rick and addressing my review and concerns, he offered to fix the issue with the tile if I was willing to reconsider my review. I told him I would update this review once they offered service recovery which they did by fixing the issue with the cracked tiles as of 7/28. To get to this point, it took some going back and forth but it has been taken care of and won't need to be escalated further. 7/29/22: My advice is for them to keep the business proffesional with open communication and value the customer's opinion and concerns since some of the responses in emails I got were unprofessional in tone and with minimal respect towards me as the customer. At the end, they honored my last request and I do my part in updating this review to make others aware about my personal experience. read more

Azure pools did a great job building my pool and 10 years later it is still great and I love it. I highly recommend them. They built my pool on time. read more

Azure Pools was recommended to us by a friend. I'm very glad I took their recommendation. Renne and Dan are hands down the best people to work with. I didn't lose a minute of sleep through the process. They took care of every single detail. The crew was great and the craftsmanship is amazing. As a satisfied customer who is now making great memories with my family around our new pool and spa, I 100% recommend Azure Pools. read more

I feel so lucky to have found Rick and Azure Pools and Spas. From the first phone call to the last handshake, Rick was warm, welcoming, and professional. He is incredibly responsive and creative (and patient). We were a relatively small job (just a spa), but Rick treated us like his most important customer. He understood our budget and did a great job staying within it. The worksite was impeccable, the finished product is superb. Rick designed the spa using a cool computer program, providing a neat visual before the project moved forward. The spa is absolutely gorgeous. I cannot recommend Rick and Renee at Azure Pools more highly. read more

Waiste OF my time calling them and having to meet, text back and forth and never getting a quote.. they must be to busy for any new work.. or it's a sign of things to come.. Update.. after the review they finally called me and gave me an estimate. I declined.. others were 10k cheaper for samething.. get estimates and in writing so you can compare them. read more

Attentive & available employees. It was more costly compared to nearby areas. But accommodated my family of 4 and our family pet had a great time. Room was cozy & spacious. Thank you! read more

Rick, Rene and their whole crew are great! We contacted Rick for a quote. We didn't really know what we wanted and were pretty vague about the design we wanted. Rick came out and worked his magic and came up with a beautiful design for our pool and landscaping. The whole process went pretty much on schedule- even with as busy as they were. If there was a delay they let us know about it. We were in constant communication throughout the construction. We couldn't be happier with our backyard. We are 100% happy with our pool and would recommend Azure Pools to anyone looking to have a pool added to their backyard. read more

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We are very happy with Azure Pools and working with Renee was a pleasure. She oversaw the entire project and brought our vision to reality. Even with her busy schedule, all of our questions and needs were quickly responded to. This was greatly appreciated. The timeline of our pool and spa construction was completed as scheduled. The project went smoothly. We highly recommend Azure Pools. read more

From the beginning to the end Rick and Renee were wonderful to work with. Out of the three different bids we got, Rick was the only one who actually listen to what we were looking for and came back with a plan we loved...and the best price out of all of them!! Construction went smoothly and was finished on time. The result is absolutely beautiful! We are 100% happy and would not hesitate to recommend Azure Pools to anyone! read more

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Renee and her crew were amazing! Quick to respond from the start of the project, quote was provided efficiently. Very little back and forth. Work began when promised. Timeline was adhered too. Throughout the project all questions and concerns were answered in a timely fashion. You can tell they are very experienced and take pride in their work. Handled all permits and inspections. Delivered a beautiful pool that we love and have enjoyed tremendously! Would highly recommend! read more

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Never got a call back! Guess they are too busy for a $10,000 resurface. Went with Rammell.

I have been meaning to write this review on the exception work and follow up service that we have received from the Azure Pools and Spas family. Renee and her brother Rick were so easy to work with and they worked their magic in our small back yard. Our pool and spa are both so beautiful, along with our firepit. Renee is always available to answer any questions whether it is on how to use our Easy Touch remote or any other question. Thank you again for a 5 star job and service. read more

I would like to compliment Rick and his staff at Azure Pools and Spa for the outstanding construction of our pool and spa. They were very professional and kept the area neat and clutter free during the entire process. Rick kept us informed on all scheduled work and upon completion, he followed up multiple times to make sure everything was functioning properly. I wouldn't hesitate to use them on any future projects. read more

My wife and I shopped for a year and a half with different pool companies we met Rick and Renée after talking with them for just one hour we found a company we wanted to use finally, And now we have the pool of our dreams the entire process was painless I would recommend them to build a pool at the White House. read more

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I am a two project veteran, client of Azure pools and Spa. Azure pools and spa are a family business run by Rick Neff and sister, Renee. My first project with Azure was a large fairly complex infinity pool, spa/landscaping project on my home (new construction) in Rancho Mirage. Rick Neff, the owner, has a keen eye for design and was hands on and provided a lot of very valuable creative input and worked with me on every step of the project and in spite of the my many iterations and changing visions for this project, patiently stuck with me, resulting in a magnificent infinity pool, spa and backyard for my home. Friends and family rave about this pool to this day. Family and friends rave about this pool to this day. Fast forward 5 years, there were was a maintenance issue, caused by seismic activity. Azure not only stood 100% behind their work and the warranty and made the necessary repairs, but Rick supervised the entire repair process. I don't know about you, but when a contractor stands behind their work, as we expect them too, even though it shouldn't be a surprise, it is none the less very comforting when they do, and underscores in real terms what the company is all about. That's who I want to do business with. Project number two was a pool remodel and equipment replacement/ automation, and drainage repair on an older home I acquired in La Quinta earlier this year. Admittedly a more modest project, However, the Azure team treated it as if it were a very big project, and did a great job. And yes there were a few twists and turns on the project, (especially related to the drainage system) but the team adjusted and addressed the challenges, came up with a creative solution and got the job done, perfectly!. Azure is not the lowest cost, nor the highest cost provider. What you get from this company is a highly experienced hands-on, creative and quality approach to your project. A family business that is small enough to provide a highly personalized approach, but big enough and experienced enough to handle a large and complex project. This is a quality company that is a part of this community and stands behind its work I would highly recommend them. read more

Azure Pools made building my first pool & spa enjoyable. My backyard was not large, and I had some specific ideas that Rick turned into a beautiful design that I could look at, before the project began. The only reason I did not choose 5 stars was due to the time it took, however I know they were busy, and a bit of the delay was mine. Throughout the entire process Renee and Rick kept in communication and I could not ask for better people to work with. It's been almost 2 years now, and I still love my pool! read more

Azure Pools just built us an amazing pool! Of the multiple quotes we received, Rick was the only one to follow-up on every question I had. Rick treated me like a friend, not just a customer. All of his suggestions and idea's were to help make the best decisions as he has built multiple pools and knows what works and what doesn't. We were not able to be present for most of the build, but Rick and Renee kept us up-to-date with pictures and constant communication. I honestly can't say enough great things about Rick and Renee at Azure Pools. I can assure you that these are the right people to build your dream pool! read more

Azure Pools & Spas - Pool & Hot Tub Service Near Me - Palm Desert, California

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Azure pools constructed by pool as well as provided some after installation service and products. Pool is ok, but after-service is questionable. Be careful purchasing additional products from this firm. Not only were their recommendations bad, but they would not resolve the issue when asked and initially blamed the manufacturer. The owner (Rick Neff) is difficult to deal with, often assigning blame to others instead of managing the problem and accepting responsibility. We still remain unresolved with this firm to find a workable solution, and had to source (and pay for) other options. It was amazing to me that they would not stand behind such a small facet of their work, especially when we had chosen to make such a sizable investment with their firm. In any case, it is not about the money now (~$450) but honor and warning others to be careful. Caveat emptor. read more

I was looking for a pool contractor to build a very small pool in my new home that would go in my front courtyard. I had seen the reviews of Azure pools from yelp and also a referral from a friend so I decided to give Rick a call. The procedure was pretty smooth with Rick and his team. If there was a problem it was taken care of immediately. Rick would come out to the job himself often to meet with me to give updates and ideas. The pool was done for the most part on time. I think what stood out to me the most was the fact that I know my pool was tiny in comparison to a lot of pools that are done by Rick but he still made me feel important. The pool came out exactly how I wanted to and even the way the concrete was poured around the pool had thought put into it. I love it! Highly recommend! read more

Rick and his crew went above and beyond with a custom pool we wanted done at a new home we purchased in Coachella Valley. They were always very friendly, prices were competitive, and they knocked it out of the park with the pool design and completion. VERY happy with this company read more

We called Azure Pools for an estimate on redoing our Palm Springs pool. The phone contact person was very friendly and helpful so we were quite surprised when Rick came out. He offered no ideas, didn't bring any plaster or pebble tech samples to help us choose a new finish, he only made a negative comment about our old pool drain, did a 30 second pencil sketch of our pool and left. He suggested that we drive to an Indio pool and tile showroom if we wanted ideas!! He could barely contain his lack of interest in our project. Needless to say, we never heard from him with a bid. read more

We just loved working with Renee from Azure Pools! She was so helpful and our pool ended up amazing. So happy! Thank you for a quality pool! read more

We contacted Azure pools to remodel our pool and spa. From the beginning we were extremely happy with how helpful Rick and Rene were. We weren't sure exactly what we wanted and Rick did a great job listening, designing, and exceeding our expectations. His whole crew, including his tile guys, who did some meticulous work on laying 1 x 1 glass tiles on our entire spa, are amazing! We would definitely recommend this company for any of your pool needs. They completed our remodel on schedule with NO issues at all. One happy customer!! read more

The best of thee best . The owner Riick was their. Every day while. they worked on my pool . His ideas were helpful and no up sell. The pool came out better than I could have hoped for . Thanx. Ron read more

They did an amazing job building my pool! I am a swimmer (every day) & am really fussy about my pool. The owner worked closely with me & delivered exactly what I wanted (and more). His suggestions were helpful in building a spa & pool way better than I expected! I would highly recommend this company to everyone. The owner returns your calls promptly & delivers what he says (plus extras). You can't ask for more than that. Use this company & you won't be disappointed. read more

I received several bids to modify the depth of my pool to a more acceptable and safer depth for myself, and any guests. The bid I received from Azure Pools and Spas for the price and time frame was by far the most acceptable. As the work with the pool was started, I was very pleased with the professionalism of Renee who I only had a chance to talk with on the phone but did not have the opportunity to meet her in person. I was equally as pleased with the competence and skill level of the owner, Rick Neff. It is important to note in this review that each time any workers came to my house to do a job, it was always followed up with an immediate visit from Rick to make sure that the job was done correctly and to his specifications, Rick's work ethic and professionalism came through in everything that was done with the pool. The pool was completed ahead of schedule, which of course is always a good thing especially when you have the 4th of July coming and the temps are in the triple digits. If ever you find yourself in a position of needing any kind of pool work, I highly and with the utmost confidence recommend Azure Pools and Spas. read more