I really don't understand all the negative reviews. I have brought my dad to see Dr. S at this…read morelocation, three times. Everyone is so nice and when I call, I am able to talk to someone. Sonia will even contact the Dr for information and call you back. I've never had such a good experience at a medical office before. My dad has moved from the area and I wanted him to change to synovation in Pasadena but now he refuses. We will drive from Glendale. For the first time in years my dad is not in pain.

DO NOT GO TO THIS PLACE. This clinic is a complete scam and…read morea waste of time and money. They charge you for follow-up visits, so check your insurance immediately to see if they billed you. From the moment you walk in, they make you sign ridiculous paperwork, including questions about felony history which is invasive, irrelevant, and feels like a violation of patient privacy. I went in for one simple thing: a cortisone shot. Instead of helping me, the NP (Chung) did not treat me unless I took a drug test. Then they sent me for X-rays, making it seem like I would finally get relief afterward. Spoiler: I didn't. After all that, I was given referrals I already had and told to go to urgent care for a cortisone shot something urgent care doesn't even provide. So what was the point of this visit? Billing my insurance. This place does not care about patients. They care about running tests, sending referrals, and charging insurance. If you actually want treatment, go anywhere else.

The office staff were all amazing and so friendly, and I was very impressed with my first visit…read morewith my new doctor, Dr. Adelaide Willis! She was very thorough and caring. I highly recommend this clinic, I just wish they were able to fix their ongoing phone system issues.

disrespectful for patient time I took the day off today to…read moretake my mom to an appointment at 9 am(the 1st pt of the day).. arrived 10 minutes early as a sign of respect. Doctor never shoed up until we decided to leave after one hour and half. Also few months ago, after taking the day off too, to take my mom to an appointment, they told us there is no appointment for her. Although we booked the appointment by phone. If you don't feel respected anywhere. Then you should not do business with them. Chang her primary care physician today

MD, Cynthia Stuart was very caring and so helpful in my husbands infection. He had an internal…read moreinfection so bad he could hardly walk. She saw he was in pain and uncomfortable she gave him his time off work and the antibiotic to help fight off his infection. She took his time with him and went into depth about the issue he had. I would give this review 5 stars BUT I do think the receptionist's need to work on their customer service. I walked in and one of the girls just looked at me and told me "whats up. Not even how can I help you or anything. In her defense, I think she was new. I even heard one of them talking bad about the person on the phone while she had her on hold. Kind of unprofessional. The girl who did help me was very nice but some of the other ladies need some training.

The staff, nurses responsible for taking vitals and front desk staff, are unprofessional and…read moredismissive. The overall atmosphere feels cold and uncaring. It's disappointing to experience this level of treatment. Unfortunately the staff attitude and behavior makes the visit feel uncomfortable and unpleasant from start to finish. Very disappointing experience with the staff.

I've had nothing but amazing care from this facility. DR.Gin has been my DR for at least 5 years…read morenow and I couldn't imagine having to switch to another provider. He is ultimately the BEST DR I've ever had. The staff is also incredible very personable and caring. Absolutely love the care they provide to me and all other patients.

Dr. Gin is the best. He listens to you (many doctors don't). He is skilled, no long waits. He seems…read moreto care about his clients more than most doctors. It's not a wait an hour to see the doctor for six minutes, and off you go. He asks questions and truly seems to care. I'm grateful I found Healthy Families. And Dr gin the staff is geat one last thing. I hate needles and blood tests scare me. They have ever since i was a kid. Here they are painless. I can tell when it starts or when its over.(I refuse to look.) Great job by everyone there.

What a great experience today. I had been stressing for 3 months about getting my colonoscopy…read moredone, and finally today arrived. I had not slept in almost 48 hours. From admission to waking up with good news, this is a great place with great people. I am so relieved right now. Thank you Tami, Raylene.., Chris, Melinda. And especially doctor Arora, I truly thank you as best I can with my heart and a 5 star review. Dr. Arora is the best doctor I have ever known in my life. Caring, professional, and patient.

Everyone here from the checking desk to the nurses and doctors are so caring…read more They provide the best care in a friendly environment always considering the patients dignity. They handle everything with respect. Everything is very clear, they send detailed emails about what to expect and how to prepare and they are always available with knowledgeable staff to answer any questions and to put the patients at ease about the procedures. Everyone here is very professional

Suspicious. Tried to go. The building with the address is closed and directs you to the building…read morenext door, which is also closed.

I had to visit Covina Urgent Care on Wednesday There was a…read moresame day appointment available, and I didn't have to wait too long I was having a sore throat. I had a Covid, flu and strep test, and it turned out to be strep. Thank you for helping me feel better!

Wow, I spoke with Antonio the first time, he's amazing n…read moresuper friendly n efficiency He was helpful, detail sharp n has a great customer service He followed up and kept his promise to call me back I am very impressed with his personality n his service, we need more of his kind of nice and concern staffs, Antonio, you're great n THE BEST!! GREAT JOB!!

Dr. Monique is an exceptional doctor. She takes the time to listen, executes care thoughtfully, and…read moreprovides excellent referrals to ensure I receive the best treatment possible. I wholeheartedly recommend her to anyone seeking a dedicated and skilled physician.

Today was a early morning we need to be at this Hospital by 5:30am for my God Daughter…read more The front desk was so so nice!! Caroline was greeting us early this morning with signing in a warm smile. She was so helpful to with us. We haven't been there at this hospital She walked us all over to the elevators and when to 1st floor from 2nd floor this morning. very clean to the waiting room and cafeteria was very low on food when I got there by 10:30am I had breakfast not the best but toast and tater tots and sausages And bathrooms were very clean too Excellent staff and Dr. Duffy M.D. It was a very long day always most 12 hrs. But everything went fine

The staff in ER were completely unprofessional! Disrespectful of patients and oblivious to the fact…read morethat people behind those curtains are suffering. They were talking so loud, laughing, using foul language, it sounded like we were in a bar! My husband was in excruciating pain and all they gave him was Tylenol. We got there at 10:00 and didn't get a room until 8:30pm! He had AFIB and seriously infected leg but no one gave a crap. Unbelievably unprofessional.

I've been to many hospitals in my life is absolutely one of the best hospitals Ever encountered the…read morestaff here is five star very caring staff extremely informative I was admitted here and stayed here almost all week