Now I know why they have low ratings. The business is poor and takes forever to get help. This was…read moresuppose to be for pain management but instead I was more in pain waiting for the doctor who I never seen, I had to walk out making sure I got my money back. I had to leave due to my pain management. I'm going to see if my medical practitioner can order another pain management place for my pain. I wouldn't recommend this company Synovation Medical Group

DO NOT GO TO THIS PLACE. This clinic is a complete scam and…read morea waste of time and money. They charge you for follow-up visits, so check your insurance immediately to see if they billed you. From the moment you walk in, they make you sign ridiculous paperwork, including questions about felony history which is invasive, irrelevant, and feels like a violation of patient privacy. I went in for one simple thing: a cortisone shot. Instead of helping me, the NP (Chung) did not treat me unless I took a drug test. Then they sent me for X-rays, making it seem like I would finally get relief afterward. Spoiler: I didn't. After all that, I was given referrals I already had and told to go to urgent care for a cortisone shot something urgent care doesn't even provide. So what was the point of this visit? Billing my insurance. This place does not care about patients. They care about running tests, sending referrals, and charging insurance. If you actually want treatment, go anywhere else.

Today was a follow up appointment after the surgery February 16 , 2026…read more Dr. Willis is an exceptional doctor. She cares very much for each and everyone our patients. She is very thorough caring and kind. Thank you so very much Dr. Willis for all that you do, I believe I am in the good health because of your care. Abigail Fontanez

disrespectful for patient time I took the day off today to…read moretake my mom to an appointment at 9 am(the 1st pt of the day).. arrived 10 minutes early as a sign of respect. Doctor never shoed up until we decided to leave after one hour and half. Also few months ago, after taking the day off too, to take my mom to an appointment, they told us there is no appointment for her. Although we booked the appointment by phone. If you don't feel respected anywhere. Then you should not do business with them. Chang her primary care physician today

The staff, nurses responsible for taking vitals and front desk staff, are unprofessional and…read moredismissive. The overall atmosphere feels cold and uncaring. It's disappointing to experience this level of treatment. Unfortunately the staff attitude and behavior makes the visit feel uncomfortable and unpleasant from start to finish. Very disappointing experience with the staff.

Good care. Sometimes care is repetitive. Often the repetitive care differs from last visit. Staff…read morekeep their equipment very clean, and staff is very kind. Receptionist leaves early so make sure to pre-book your appointments either by phone or get there early enough to see her before she leaves for the day. Staff is very supportive and take care of you. They provide all types of PT care and have several machines and tools to get you to your goal. They push you when you can and need pushing but are safe and very knowledgeable. I like the staff very much.

I've had nothing but amazing care from this facility. DR.Gin has been my DR for at least 5 years…read morenow and I couldn't imagine having to switch to another provider. He is ultimately the BEST DR I've ever had. The staff is also incredible very personable and caring. Absolutely love the care they provide to me and all other patients.

Dr. Gin is the best. He listens to you (many doctors don't). He is skilled, no long waits. He seems…read moreto care about his clients more than most doctors. It's not a wait an hour to see the doctor for six minutes, and off you go. He asks questions and truly seems to care. I'm grateful I found Healthy Families. And Dr gin the staff is geat one last thing. I hate needles and blood tests scare me. They have ever since i was a kid. Here they are painless. I can tell when it starts or when its over.(I refuse to look.) Great job by everyone there.

This was my first colonoscopy and I was sooo nervous but hands down from the check in to the nurses…read moreand doctor they were amazing I can't stress how comfortable they made me feel and explained everything from the anesthesia to the procedure. I was sent by Kaiser here and I also work at kaiser and I will definitely make it know how exceptional service treatment I received. Thank you

What a great experience today. I had been stressing for 3 months about getting my colonoscopy…read moredone, and finally today arrived. I had not slept in almost 48 hours. From admission to waking up with good news, this is a great place with great people. I am so relieved right now. Thank you Tami, Raylene.., Chris, Melinda. And especially doctor Arora, I truly thank you as best I can with my heart and a 5 star review. Dr. Arora is the best doctor I have ever known in my life. Caring, professional, and patient.

The curbside appeal is aesthetically unpleasing, but it all changes once inside…read more The wait was not long at all, I was able to get in the afternoon, just hours after I called. The care was spot on. Attentive, considerate, and I had no doubts about their competency, which has not always been the case in my experience with doctors.

I had to visit Covina Urgent Care on Wednesday There was a…read moresame day appointment available, and I didn't have to wait too long I was having a sore throat. I had a Covid, flu and strep test, and it turned out to be strep. Thank you for helping me feel better!

Wow, I spoke with Antonio the first time, he's amazing n…read moresuper friendly n efficiency He was helpful, detail sharp n has a great customer service He followed up and kept his promise to call me back I am very impressed with his personality n his service, we need more of his kind of nice and concern staffs, Antonio, you're great n THE BEST!! GREAT JOB!!

The Dr. orders lab tests for things like STDs without discussing it with the patient…read more SUGGESTION FOR PATIENTS: Review your paperwork for ALL lab tests and ask questions about what those tests are before leaving the office.

Today was a early morning we need to be at this Hospital by 5:30am for my God Daughter…read more The front desk was so so nice!! Caroline was greeting us early this morning with signing in a warm smile. She was so helpful to with us. We haven't been there at this hospital She walked us all over to the elevators and when to 1st floor from 2nd floor this morning. very clean to the waiting room and cafeteria was very low on food when I got there by 10:30am I had breakfast not the best but toast and tater tots and sausages And bathrooms were very clean too Excellent staff and Dr. Duffy M.D. It was a very long day always most 12 hrs. But everything went fine

Have gone in the past few times to Er they're service just dosent work well they person that was…read moreworking out of Er in the little office where they ask questions check you more profoundly well they had a student PA can you believe that charging these outrages fees I had to complain and ask for regular PA as it is I don't like being treated by PA only real doctors but these hospitals have been able to get away with lousy treatment so all at the cost of the patient where the medical facility wins then the regular pa guy has an attitude I tell him what's wrong then he starts to insult me this is all my dime my deductible is 150.00 to have bad service and not get my medical problem not resolved Second visit different day and different problem I have diarrhea severe got alittle better treatment They did all my exams but my last test which was stool test I followed the instructions so I was there for along time to get results well it turns out they weren't able to get my stool exam results so that meant I was going to suffer more severe diarrhea they gave me two pills in hospital helped but not enough then they sent me meds for the diarrhea to stop it temporarily so yes I picked them up guess what they don't really work I still have the severe diarrhea I keep making a mess in my underwear and pants waking up out of my sleep what horrible mess well someone from queen of the valley hospital called me twice I was sleep they called my daughter no one leaves message I try to return call no one knows what to do no one knows who it was that called I am so upset another 150.00 deductible I have to pay does this sound right

I've been to many hospitals in my life is absolutely one of the best hospitals Ever encountered the…read morestaff here is five star very caring staff extremely informative I was admitted here and stayed here almost all week