Your manager that answered the phone and was working on 1/1/26 at 10:50 AM, rude as hell. I will…read moreliterally never shop at torrid again if this is who you guys are hiring. Insanely dismissive, attitude. Like I truly had to put the phone down because I was about to go in the there and slap the piss out of her. You chose this job, do better. According to her, the store has 0 selection. Nothing at all. If I need something I need to buy it online. I will be escalating this because that was literally the most insane thing to deal with first thing in The morning. I see why storefront torrids are closing down lol. Raggedy.

Not a lot of choice in where to shop if you're over a size 12 or so, so whether or not to shop here…read moreis not really something a factor, unfortunately. When I came in to pick up an item on hold (it's not listed online, unfortunately) there was no acknowledgment of my existence until I went to the checkout to pick up the item on hold. Not even a hello when I first came into the store. I'm not sure if that's because one or both of the women working had friends visiting or not--although neither seemed to be talking to their friend(s) when I arrived (I know they had buddies there because of the way they were talking when the woman left). They checked out my stuff and when I called to get directions to the store (I can't figure out the layout of the HIP at all) they were helpful, but when I entered the actual store did the very least.

It has a good collection of clothes! The staff were nice and helpful. The trial rooms aren't very…read moreclean; that's my only con. Overall, definitely a place to come check out if you're shopping and in the area!

I went to the store and seen a great deal of 2 shirts for $15 just so that the Ignorant, rude, and…read moreSTUPID cashier INTENTIONALLY tries to lie to me and tells me that the shirts ARE NOT on sale and tries to charge me full price on each shirt as if I was llegally blind or something so I brought her on over to where the sign of the sale was and she gave me a disgusting skank face, said NOTHING and gave me the ugliest attitude for No apparent reason before and after she was done charging me. GET BETTER CUSTOMER SERVICE ASAP.

Great staff. Clean store. Great piercing experience. All employees nice everytime I go to this…read morelocation.

Daughter got pierced and the holes are very uneven. They don't give any refund. They'll offer to…read morerepierce- no thanks. Very unhappy. Get your piercings at a tattoo parlor- way way better.

Somehow lost (or perhaps the woman at the laundromat threw away) the insoles to my daughter's…read moreTsukihoshi shoes and I needed to get some new sneakers right away. The woman showed me to the sizes I needed and showed me a pair, but wasn't able to offer much help--when I mentioned I thought I'd check a bigger size she pointed out but said she needed to go clean up. I guess this is the difference between coming to a place like this and visiting a place like Carrara Children's Shoes, where there's a larger selection and considerably superior service. But I got a cute pair of New Balance shoes for the little one, and it was helpful that the saleswoman mentioned they have a wider toe box than a brand like Nike, which is better for little feet (and it also made me realize why I don't like Nike shoes). They aren't cheap--the shoes were $50--but we were in and out in about 10 minutes.

I took my 9 year old daughter to get gym shoes. The selection was low. Many shelves were completely…read morebare. The kids section is very small and didn't have many shoes in size 3. The selection was scarce. We asked a worker to size her feet but he said he only had a sizer for infants so he eyeballed her shoe size. He was a really nice guy, but seems like this location was very limited. The prices were too high for some of the shoes as well. Also, this location was very dark inside. A lot of the lights weren't on or working. Seems really run down. If I had to guess, I would say this location is close to closing their doors, but if not, then they really should.

The customer service sucks every single time I am here, and I just came here yesterday with my…read moreboyfriend because he is obsessed with Funko Pops (they have tons of them here), and no one acknowledged our presence in the store. They didn't greet us or even say anything to us, and the one young girl who was working helped a young girl find a Panic at the Disco! shirt, and she seemed so annoyed when she walked her to the back of the store. After "helping" the young girl, the employee literally brushed right past me and did not even say one word to me. Nice way to treat customers, apparently they pretend we are invisible. If you want to buy band shirts, this is your place to go, but don't expect the employees to really help you. Anytime you ever ask if they have more of a size in the back, they say no because all of what they have is out on the floor... Also, most of the time, they won't even say that they can check another location for you or that they can call you when they get more in, instead, they just walk away from you. Very annoying location, but since this store caters to teenagers, teenagers usually don't give a crap about customer service.

Recently visited this Hot Topic. It's a great store, it's got more wrestling shirts than most. Only…read moreissue I have is that the store is a bit claustrophobic though when it comes to navigating in the store. The stuff they have on sale is great, especially when Christmas is here. Employees are great too!

Great selection of hats, but usually over priced. They do run deals once in awhile, but the hats in…read morethe deals are usually pretty bad. It is a chain place, so you'd expect better price breaks and deals. Staff is always helpful and friendly, and they have some specialty hat related items. I really only go there if I can't find what I'm looking for any where else.

The Manager of this store is extremely rude. She is not very good on the machine either. When I…read moresaid I didn't like the work she did she said it was to bad I was stuck with the hat. The stitching was coming up and the design was not even. The other employees are very nice though. It's to bad. You have lost my business I will be going around the corner the man there was very helpful

Say what you want about Discovery, but if you want something fairly basic and inexpensive, then I'd…read morepoint you over to here. Fair warning: it can get somewhat crowded on Friday and Saturday evenings as chicks are putting their club face together. Also, I've found it to be a cool place for workout gear. Just grab a cheap pair of sweatpants and $5 shirts and you are good to go.

Everything is cheap and yep you can't try on any clothing. They separate the working clothing from…read morethe jogging suits and jeans so you don't have to go hunting for anything. You can spend $100 and walk out with like 4 pair of jeans, 9 work pants, 3 work skirts and like 10 tops. Worth the trip! They loose a star for not having dressing rooms!

Racism is happening at the Lane Bryant! I was followed by associate throughout the store. I went…read moreleft, she went left. It wouldn't have been disturbing if she actually opened her mouth to offer me help. But no, she just wanted to follow me around. Very rude. Very embarrassing. No one is trying to steal your polyester flammable ill-fitting blouses.

As a woman of color myself, I couldn't believe that I was discriminated by another woman of color…read moretoday that works at this location! The severe lack of good customer service here among the staff that work at this particular location on this August 10th, is the worst I've ever experienced. I will never visit this location ever again and urge others not to do so! Corporate should help manage and help train their employees to not practice discrimination.

I'm shopping with my wife at this store the manager on duty has the nerve to tell us not to block…read moreher aisle "so people can get through" I told her that she should worry about opening another register, rather then worrying about blocking the aisle. 20 people in line and she has two registers open. This is not a manager she's a clerk. Shame on you FOREVER 21 you can't hire qualified people much less open a register after your lines get long. Here's a couple pictures of this BS.

The reviews on this store are all screaming rude staff, I live down the street from this place and…read moreI frequently shop here its not that bad. Yes sometime the store is shopped hard from kids rude customers who have no respect for retail workers. If you need help ASK, you shouldn't have to be babied while you shop grow up. The girls here are nice, Im always spoken to when I walk in there is usually a greeter. The new store is beautiful, super cute decor, and lots of space it even has mens wear. I am sad however they no longer sell the active wear at this location, but overall this is a decent forever.